Nationwide × Stays Popular For Snow-View BathsHighly rated facilities at Hotel·Ryokan - 63Page Number

For dinner, we chose nodoguro and wagyu beef—both were delicious. Breakfast felt a little modest, but considering the price, we were very satisfied. The room was also thoroughly cleaned, making our stay comfortable.

Everything was wonderful. What impressed me the most was the staff. They were always smiling and did their best to help, which made my stay very comfortable. The meals were delicious, but the rice at breakfast was too firm for me to eat... I think it’s just a matter of preference, but I ended up leaving some (sorry). If I have another opportunity, I would love to stay again. Thank you very much.

The Onsen was wonderful, and the thoughtfully prepared seasonal cuisine was delicious. The Room was barrier-free, with views of the green mountains from the window. Art panels and lighting featuring Gokayama washi paper were used throughout, creating a very pleasant space. The bed firmness was just right, helping us recover from travel fatigue, and we were able to relax and take our time. We also learned about the Kokiriko folk song at this Accommodation. The staff were friendly and attentive, making this an Accommodation whose hospitality stayed with us. Thank you very much.

This Accommodation is attached to a roadside station. There are Rooms in the main building, and there are also trailer houses behind it; one of the four units allows guests with dogs. It seems you can enjoy BBQ except during the winter season. The reception staff’s kindness and smiles were especially memorable. There were no dog amenities in the Room. Since it is a dog-friendly Accommodation, I didn’t expect too much, but it was kept very clean—by far the cleanest dog-friendly place I’ve stayed at so far. The Room even had an open-air bath and underfloor heating, so we were very comfortable. We could also use the on-site bathing Facility for free. The bath with Hokutolite warmed me through to the core, and it was well cleaned too. There were quite a few day-use visitors as well, which shows how popular it is. We didn’t eat here this time, but dinner seems to be available at the dining hall from 5:00 PM. I’d like to try it next time. Done! Thank you very much.

I was looking forward to the Onsen, known for its 800-year history. It was a free-flowing natural hot spring with very hot water—truly excellent. The meals used local ingredients, and I enjoyed the stylish tableware, dining area, and jazz music. The staff were also very kind. The Room was barrier-free, and I felt it would be suitable even for wheelchair users. The only disappointment was that, since it is an older Facility, some maintenance seemed lacking—for example, a coin locker was broken. Overall, I was satisfied. Thank you very much.

I traveled with my son, and we were completely satisfied with the hospitality. If you have time, there seem to be various activities you can enjoy after check-in. (We checked in after 5:00 p.m., so we didn’t use them.) The restaurant food was excellent. It’s a buffet, but it covers most of Yamagata’s local specialties. The main dish—wood-fired Zao beef—really lets you taste the meat’s natural flavor, and it pairs perfectly with red wine. All-you-can-drink wine from Takeda Winery and Woody Farm was included, which was amazing. Even beer (Asahi and Heartland) was all-you-can-drink—what a surprise. Next time, I’d like to stay with my whole family. Thank you very much!

I stayed here during a touring trip. I had a large Room all to myself, and since I had plenty of time, I enjoyed the Onsen four times before checkout. As it was a weekday, I could relax at my own pace. The information said dinner would include salt-grilled ayu, so given the season I was looking forward to late-season ayu, but it turned out to be grilled trout instead. It was still delicious, but a little disappointing. Since it’s deep in the mountains, the stars in the night sky were incredibly beautiful. Thank you.

From the outside, the building may appear old, but inside it is clean and well-maintained. The front desk staff provide excellent service with warm smiles. While the large public bath has an older feel, it is kept very clean. The Room was also clean and tidy. The restaurant offers simple meals, but the staff's attentive service was commendable. Please note that the large public bath can get very crowded depending on the time due to many day-use guests.

I stayed for a Multiple Night Stay to participate in the Yuza Chokai One-Day Walk. On the day of the event, thank you for providing breakfast (set menu) and Shuttle Service to the venue early in the morning. The meals were delicious. After check-out, I appreciated the Shuttle Service to Fukura Station. I was able to use the neighboring day-use Onsen (Apon Nishihama). I took a nice nap on a chair by the open-air bath—it felt wonderful.

I’ve stayed at the NARAYA Group’s accommodations many times. The reasons include No Meals Included plans, having an in-room Onsen (though not in every Accommodation), and relatively new properties. For dinner, I have a few favorite restaurants, but I also enjoy trying different places each time. “Yukawa Terrace” is in a great location—just a few minutes on foot from Yubatake—and it’s convenient with restaurants and souvenir shops nearby. On top of that, the hot water in the Room is excellent quality. I come to Kusatsu for this water, so I’m very satisfied. I park at the Yubatake Tourist Parking Lot and walk close to 10 minutes while pulling my suitcase, but it doesn’t bother me too much (though it may get tougher as I get older). I want the coffee machine from the Room! LOL There are no skincare amenities like lotion or cream, so please don’t forget to bring your own. I’ll be back again.

First stay. Everything was average, neither good nor bad. I used the onsen late at night and early in the morning, and it was empty, so I had it all to myself. The water temperature was perfect, and I was very satisfied. It was disappointing that there was no shop and the selection of souvenirs was limited.

We stayed as a family. Our children really enjoyed the kid-friendly quests and fireworks. We were also able to relax in the large public bath. I do wish there had been a bit more consideration regarding the morning open-air bath tub, but the meals were just right, we could fully enjoy the wine including welcome wine, and we would like to stay again.

The Accommodation offered convenient access in all directions, delicious meals, and excellent value for money. Recommended if you don’t mind that the Room does not have a private toilet or washbasin. The only drawback was that the Wi-Fi was not provided by the Facility, but via an external free Wi-Fi service (with a time limit). If that doesn’t bother you either, we recommend it.

Recommended for guests who want to fully enjoy skiing. The paid First Track option before regular operating hours is well worth it. You can also take a bath after check-out, and there are four washing machines available free of charge, which is very helpful for longer stays. The Room is small, but if you think of it as a ski training camp, it’s comfortable.

We chose a Room with a private Onsen and stayed there. It was our first time, and the futons were already laid out in the Room, with consideration given to minimizing unnecessary staff entry. As it is mineral spring water, it is heated, but the clear, colorless water was easy to soak in and warmed us up nicely even at a lukewarm temperature. The meals were excellent—sashimi and grilled fish that you wouldn’t expect for a place near the mountains. Insects may occasionally wander into the open-air bath in the Room, which some guests might find bothersome, but we were fine with it. If it were closer, we would love to visit this Accommodation again.

It feels a bit old, but that’s part of the charm. The Onsen was amazing! I could drink as much beer as I wanted, enjoy plenty of snacks, and relax in a calm atmosphere. It truly felt like we were visiting right in the middle of nature, which was fantastic. This time we planned a 6-day trip, and I’m glad we started on day one at this Accommodation!!

I recently stayed at Kawano-an, a separate building of Momijiya. Located in a quiet riverside area, the room offered beautiful views of the river, which was very soothing. Especially in the morning, waking up to the sound of the flowing river and birdsong allowed me to forget the hustle and bustle of city life and enjoy peaceful moments. The room was clean, comfortable, and had a wonderful traditional Japanese atmosphere. The staff were very kind and provided attentive hospitality. The meals were made with fresh local ingredients and were all delicious. The dinner especially showcased seasonal flavors with beautifully presented dishes that were also visually enjoyable. The bath was relaxing and helped relieve my tired body completely. Overall, it was an excellent accommodation where I could feel Japan's traditional hospitality. I would love to visit again if I have another opportunity!

My wife and I stayed here for our usual short getaway. By chance, there were no other guests, so we were lucky to have the large public bath all to ourselves. The staff who assisted us were polite and kind, making it a truly comfortable day. We would love to stay again if we have the opportunity.

We stayed in the Luxury Suite as a family of four. The Ryokan slippers were a bit hard and uncomfortable to wear. Other than the distance and cold walk from the Room to the large public bath, everything was excellent. The rental yukata and hair accessories were lovely. On snowy days, we recommend avoiding the Yamanami Highway. We are grateful for the front desk's kind advice on the best route home.

This was my second stay, and it was relaxing again. I have stayed at other accommodations in Zao Onsen several times, but this accommodation is highly recommended in every aspect—Onsen, meals, and price. During my previous stay, the elevator directly connected to the open-air bath was out of order, which was inconvenient. This time it had been repaired, making access from the room to the open-air bath smooth—I ended up using it five times. Both dinner and breakfast were served as set meals, and we were very satisfied with the quality and variety. We stayed as a family of three and felt refreshed in every way. We will definitely return. Thank you again for a wonderful stay.