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It was a lovely, small Hotel with a quiet and relaxing atmosphere. The free-flow option was great. The chandelier in the dining room was sparkling and beautiful. The meals were delicious as well. I was satisfied with the Onsen, the Room, and the service. Above all, it wasn’t noisy or crowded—just calm and peaceful.

Japanese-style double Room with breakfast and dinner included. I also requested a pick-up from Yamagata Station. On the way back, I took the bus to Yamagata Station from the Zao Onsen Bus Terminal, just a few minutes’ walk away. I arrived early, but was able to leave my luggage and explore freely. The staff member who assisted me felt unexpectedly curt, which seemed different from the Reviews. The person who showed me to my Room also didn’t seem to notice a fairly large dead insect right by the door when it was opened. That was disappointing. I was very satisfied with the Room, meals, and baths. The entire building is covered with tatami mats and you take off your shoes, which feels great, and everything was well maintained. All staff were pleasant in both their service and greetings. Since the baths switch between men and women, you can use both areas; I enjoyed the warm feel of wood and traditional atmosphere. Some Reviews said it was small, but as a woman I didn’t find it cramped since there weren’t too many people using it at once. Both dinner and breakfast were delicious—I finished everything. The Yamagata beef shabu-shabu was truly excellent. There is a portable air conditioner in the Room (I think), but because its duct runs out through the window, the top of the window doesn’t close completely tight; I couldn’t help noticing that gap. I saw a similar setup in the lounge as well, so I assumed it’s installed as a measure against summer heat. There is no elevator—only stairs—which I actually liked very much. Around this time of year we could hear spring cicadas (maybe), which was soothing. From the entrance you can see a gentle slope leading down to the main road, along with steam rising from the Onsen—an impressive location. It’s a small but comfortable Accommodation with a warm atmosphere—thank you very much.

We stayed for two nights and had a wonderful time. In addition to the Onsen, we were soothed by two different types of baths. During the day, we enjoyed soba in Tsumagoi Highlands and made the most of our trip from Shiga Highlands to Yamba Dam. The proprietress kindly shared tips on how to enjoy Yubatake and suggested nearby scenic drives, which helped us have a truly fulfilling holiday. We also thoroughly enjoyed the TsuruTaro Art Museum on site. Everything was perfect, and we were completely satisfied.

Both dinner and breakfast were delicious, and we were very satisfied. The staff were also extremely friendly. Taking off our shoes at the entrance helped us relax even more. We would love to stay again if we have the opportunity!

We stayed at Kinugawa Onsen “Kizuna” from July 31 to August 2, 2026 (2 nights/3 days). We checked in with two adults, one child, and two Chihuahuas. I thought I had made a Reservation for a Room without an open-air bath, but due to what seemed to be a communication issue, we were instead shown to a Room with an open-air bath (a lucky surprise). Having an open-air bath in the Room meant we could enjoy the Onsen anytime, day or night, and our whole family had a truly happy time. For every meal (breakfast and dinner), we were able to dine in a private room (rather than the usual shared dining area). The menu changed each time, so we looked forward to every meal and headed there excitedly. Each dish was refined and absolutely delicious. With drinks as well, we felt completely satisfied after every meal. By chance, the Nikko Fireworks Festival was held on Saturday, August 8, and we were able to enjoy spectacular fireworks from our Room as well (another lucky moment). Above all else, what made our stay so comfortable was the attentive service from the manager and staff members—and their genuine hospitality in accommodating guests’ requests. That level of professionalism seemed to fill the entire Ryokan, allowing guests to relax completely and enjoy an exceptional experience. For three days, we fully enjoyed an extraordinary getaway both physically and mentally. It may sound childish, but it was such a wonderful Ryokan that I didn’t want to leave—I wanted to stay forever. Everyone in our family kept saying “Let’s come again,” so we will definitely return. My heartfelt thanks go out to everyone who took care of us at “Kizuna.” Thank you very much for everything.

I found this Accommodation while looking for a nearby place to stay on our way to Kamikochi. It’s a wonderful Accommodation in a quiet mountain village, and everything—the atmosphere, the meals, and the Onsen—was extremely satisfying. We visited with children, and I really appreciate their thoughtfulness, such as preparing the largest Room for us. Although it was near the end of the season, we were able to join the free firefly viewing event and saw about 10 fireflies—it was truly moving!! The Hida beef in the meal was tender, sweet, and absolutely delicious! The Onsen includes both simple spring water and mildly alkaline water; neither has a strong scent or feel, so it’s very refreshing. Some people might find it just slightly hot. The Room was spacious and relaxing, and even in late July it was cool at night—we could turn off the air conditioner, open the windows, and sleep comfortably. We will definitely be back!! *The only thing I noticed: I’m not sure whether it’s due to prefectural policy or the Accommodation’s policy, but there were many foreign staff members (Southeast Asian) working in the dining area. They were friendly and very kind so it didn’t bother us at all, but some guests may feel differently. If you’re concerned, you may want to contact them in advance.*

Because it is located a little away from Yubatake, we were able to spend a very quiet and relaxing time. The interior has a refined, design-forward atmosphere, yet since the building was originally a cottage and has been renovated, it also feels wonderfully cozy with the warmth and scent of wood. The guest-room bath with free-flowing Onsen water direct from the source was a bit hot at first, but once we got used to it, it felt amazing and allowed us to fully enjoy Kusatsu’s Onsen. After bathing, we felt warmed through to the core and our skin felt pleasantly moisturized. Even the amenities such as lotion were high quality, and we could sense attention to detail throughout. Both dinner and breakfast were truly outstanding, and each dish reflected great care in ingredient selection. The vegetables, shiitake mushrooms, and Joshu beef grilled over a wood fire had an especially fragrant savoriness that left a strong impression. The octopus rice at dinner and the white rice cooked in an earthenware pot at breakfast were also exceptional—perfect with grated yam and bonito flakes. It was a meal where you could really appreciate how delicious the rice itself is. We are not very knowledgeable about wine or sake, but there was an impressive selection, and the well-informed master recommended options tailored to our preferences—making this Accommodation particularly appealing for those who love drinks. Some past Reviews included harsh comments, but after staying ourselves, we could clearly see sincere efforts to improve; it felt like this Accommodation continues to evolve into something even better. Even understatedly put, it was an exceptional stay. We were completely satisfied with everything—the Facility offerings, Onsen baths, cuisine, and hospitality. It was such a wonderful Accommodation that we would absolutely want to stay again when visiting Kusatsu.

The staff at the Hotel were very attentive, the Hotel was clean, and the large public bath was especially excellent! I would love to stay again!

The Hotel was spacious and clean, and the staff provided very courteous service. Since it was a weekend after summer vacation had ended, there weren’t many guests, so we were able to relax. We happened to use the large public bath when it was not crowded, so we could enjoy the outside view while bathing and take our time at the sinks as well. The Room was also spacious and clean, and the view of Shibayamagata Lagoon was amazing. Dinner was Japanese cuisine served course by course, but it was disappointing that the next dish took quite a while to arrive. Still, every dish was freshly prepared and delicious.

Thank you for your hospitality the other day. Your attentive service was outstanding, and we were completely satisfied in every way. This is an Accommodation we would love to stay at again. The in-room Onsen was also excellent.

We stayed for two nights from 7/18 (Sat) in a Japanese-Western Room with a large open-air bath. Just as advertised as “the largest in Hokuriku,” the open-air bath was spacious—a luxurious space where adults can fully stretch out their arms and legs. That said, it does require some consideration for women. Across the river is a long-established restaurant; during business hours their windows are left open, so you do feel conscious of being seen. About 30–50 cm around the tub has no screening at all, so I felt it would be helpful to have reed screens or bamboo blinds available so guests who are concerned can adjust them themselves. My husband didn’t mind at all and was completely satisfied—he still says it was the best open-air bath he’s ever had. Since there was no explanation on arrival, we weren’t sure at first, but we were amazed (and impressed) that we didn’t run into other guests in the elevator. The Room layout was extremely practical. Right next to the elevator is a walk-in closet with air conditioning, so you can hang clothes on one side and use the other side to dry wet towels and such. There is also a separate door and staircase used by attendants to bring in-room meals directly to the tatami living area without passing through. Because the living-room windows face near Korogi Bridge, people crossing the bridge could look down and make eye contact with us—shy guests might find this uncomfortable. About inside the Accommodation: there is a quiet, relaxing lounge on another floor. Each chair has great taste; I loved the design so much that I kept stopping by whenever I thought of it. There’s also a terrace overlooking the night sky and nature—it felt wonderfully open. The food was excellent—truly nothing to complain about. There were also hearty meat dishes that younger guests would enjoy; everything was delicious and we finished it all. In casual conversation with our attendant, we learned that the homemade desserts are made by the young proprietress herself. The melon bread panna cotta and strawberry mousse were incredibly good. They were so good that my plan to take leftovers from family members who don’t like sweets fell through (laugh). Overall, this Accommodation was perfect for resetting both body and mind. It was well worth driving eight hours each way in our own car. Thank you to my husband—and sincere thanks as well to everyone at Korogi-ro for your kindness and attentive service. Our attendant’s warm personality and gentle consideration were truly soothing. Even shop staff around Yamanaka Onsen town kindly spoke to us when we seemed lost. Including all of that, we had a wonderful time. The photo is breakfast.

This Hotel is very cozy and located in a quiet riverside area. It’s a short walk to the center of Jozankei, but it’s perfect for a post-meal stroll, and you can also enjoy the illuminated Toyohira River. The meals focus on quality over quantity; each dish made the most of its ingredients, and everything was delicious. The Onsen bathing area is on the smaller side, but since this Ryokan has only a few Rooms, it never felt crowded (weekday Monday stay during Obon week).

The price is reasonable, yet the meals are excellent. I love the fig wine compote—it makes me happy to see this season come around again. I stay here 6–7 times a year; it’s my favorite Accommodation. The sauna is wonderful—I go in and out and spend about an hour there. The bath temperature suits me perfectly. I’ll be staying again at the end of this month. Highly recommended.

This was our second stay since last year’s Golden Week. This time, we also enjoyed a walk around the garden and soaked in the footbath. Both dinner and breakfast were delicious, but it was disappointing that draft beer was only available as part of an all-you-can-drink plan. We would appreciate it if you could consider offering options such as ordering by the glass or changing the drink plan.

Outstanding hospitality—this is a wonderful Hotel! When my elderly father choked on a piece of steak at the restaurant, the staff rushed over immediately and supported me as I helped him, and thankfully he was fine. To the staff member who ran to us in that critical moment, I would like to express my heartfelt gratitude once again. And the food is incredibly delicious! Each dish is rich in flavor and makes the most of the ingredients. Even my father, who had choked, finished all of his remaining meat, and our whole family enjoyed the desserts as well—everyone agreed they were delicious. I often hesitate to travel with my elderly parents who require nursing care certification, but we were able to stay together in one Room for four people, and this Hotel made me want to bring my parents again. We will visit again when we have the chance. Thank you very much.

As I was traveling without a car, easy access from the station was essential. The deciding factors for my stay at this Hotel were the shuttle bus service and the excellent Reviews of the Onsen. My Room was on a high floor with a great view, and I was truly impressed by the scenery from the window! The free-flowing natural hot spring water was also wonderful. Dinner was kaiseki plus a half buffet, and they kindly accommodated changes for ingredients I can’t eat. I honestly didn’t expect much from the Sansa Odori show, but it was thoughtfully put together—and I ended up completely captivated. It was fantastic. I even bought a Sansa Odori tenugui towel in town... One disappointing point: I don’t think the steam sauna was turned on. Please check!

Thank you for so many wonderful moments. Thanks to the smiles and hospitality of all the staff, we were able to spend an unforgettable time during our stay. As a dual-income couple, it’s been hard for us to coordinate time off, but at 54 we finally made our trip to Hokkaido happen. We will definitely visit again. Would spring or autumn be nice as well? It was truly an exceptional experience—wonderful time, atmosphere, and cuisine.

I had reserved a triple room, but one of my companions wasn’t feeling well, and you kindly changed it to a twin and a single. I truly appreciated your support. What’s more, the rate stayed the same—I couldn’t believe it. Thank you very much. I also enjoyed the bath both at night and in the morning. Breakfast was delicious and therefore crowded, but we could check our place in line online, so it wasn’t any hassle. In Otaru, Dormy Inn is the best choice.

This was my first time staying at this Ryokan, and I loved the atmosphere and the view from the Room. The staff were wonderful, and the hostess’s hospitality was especially impressive. Every dish was delicious; my favorite was the clear soup, which I would love to enjoy again if I have the chance.

This time, I stayed in a Japanese-style Room. The view from the Room was great, and I was able to relax—I was extremely satisfied. I used it for a business trip this time, but next time I’d like to stay here again for a family trip. The bath and sauna were both clean and relaxing, and the breakfast was delicious!