Nationwide × Stays Popular For Snow-View BathsHighly rated for rooms and amenities at Hotel·Ryokan - 16Page Number

Last year, I stayed here with my parents, who use wheelchairs, and we were truly well taken care of. I wanted to bring them to the Onsen they love while they were recuperating, and we chose this place because the Room had a bath and it was barrier-free. The Room was very relaxing, and the food was exceptional—my parents kept saying how delicious it was as they ate with such joy. Late at night, my father and I also enjoyed the ramen snack service and ice cream together. After that, my father passed away, so this year we stayed again in his memory. At dinner, you kindly prepared a set meal for him with rice and miso soup among other items. I was deeply moved by this unexpected gesture and couldn’t hold back my tears. We displayed his photo, shared memories of him, and enjoyed the meal. The Facility is wonderful, but above all else, thank you for your heartfelt hospitality. I would love to stay again!

Just as the Reviews said, this was a wonderful Onsen Accommodation. The silky, free-flowing hot spring water straight from the source has an excellent quality, reminiscent of Tawarayama Onsen, known as the grand champion of western Japan. The meals were well balanced in quantity, quality, and flavor, and everything was delicious. It was even better that it wasn’t a buffet. The Facility has been renovated and is impeccably clean throughout. What impressed me most was the outstanding taste in the furnishings—chairs, tables, and other pieces—including in the guest rooms—making it very comfortable and relaxing to stay here. I stay at Onsen Accommodations about 10 nights a year, and this is definitely a place I must return to. Thank you for such a comfortable stay.

This Accommodation is a day-use Onsen Facility with lodging, overlooking the satoyama landscape of Okuizumo. Thank you for letting us stay at a very reasonable rate as part of the “Special Room Grand Reopening Commemorative” offer. The Room was clean and comfortable. The refrigerator was well stocked with complimentary drinks such as beer, chu-hi, sake, and tea. There was also a coffee machine with plenty of coffee beans provided—perfect for coffee lovers. The open-air bath is not very open, but it is free-flowing from the source. However, since the source temperature is low at 29°C, it was disappointing that hot water needs to be added. Because it was hot in July, we mostly bathed using the source water as-is. When I returned to the air-conditioned Room I felt chilly at first, but afterward my body warmed up from the core. The large public bath was far from the Special Room, but I still went three times. I noticed a slight chlorine smell, but it was nicely warm. It would be ideal if the in-room bath’s spring water could be heated. For dinner we had the top-tier “Matsu Kaiseki” at a table in the restaurant. At this great price (50,000 yen), we were fully satisfied; however, if it were priced at 70,000–80,000 yen or more for two people, I think more creativity would be needed both in the dining setting and in the meal content. As of writing this Review on IKYU.com , it seems that Special Rooms are not currently being sold there. We were glad to enjoy beautiful satoyama views with no solar panels or anything else in sight from this Accommodation. All staff served us with warm smiles and pleasant hospitality. I also appreciated that most staff were local Japanese rather than foreign workers. We support hardworking Japanese Ryokan like yours. If charging regular rates, we hope you will consider adding one more step of “specialness” worthy of a Special Room. We would love to stay again.

This was a wonderful Accommodation that made my first trip to Niigata truly special. While the building and furnishings showed their age, there were programs where we could enjoy local culture, such as shamisen performances and readings about the snow country, and thoughtful amenities like sake lees face packs, Japanese sake, and coffee, making it an Accommodation where we could fully enjoy Yuzawa. All of the staff, as well as the shamisen instructor, were outstanding. Thank you very much for your hospitality.

I stayed with my elderly mother. After letting them know in advance, they prepared a Room close to the bath and even provided a legless chair, which we truly appreciated. Both dinner and breakfast offered a wide variety of dishes, and each one was delicious—we were very satisfied. My mother was especially happy to enjoy many different dishes little by little. The bath was a milky, cloudy hot spring, with the temperature just right, and it felt wonderful no matter how many times we went in. We were able to relax and spend quality time together as parent and child while warming up slowly. Most Accommodations provide only one small towel, but here there was an extra small towel in addition to the amenity set (with towels), which I found very convenient. The experienced staff had a calm, reassuring “true hotel professional” manner, and their explanations about the facilities were very thorough. The international staff also made a great effort to explain things in Japanese, and their friendly smiles left a strong impression. I think this is an Accommodation with warm hospitality that is also considerate for families traveling with elderly relatives. I would love to visit again with my mother.

We stayed here as a couple during the Obon holidays. Even though it was the hottest time of midsummer, Tenkawa Village was wonderfully cool—a top summer retreat in Kansai where we could stay comfortable without using the Room air conditioner and without breaking a sweat. We had long admired the charm of Dorogawa Onsen and had wanted to stay there at least once, and choosing Hanaya Tokubei was absolutely the right decision. The whole town has a lovely atmosphere, but Tokubei stands out for its especially distinctive and tasteful building. Because there are few guest Rooms with private indoor baths in the area, we stayed in “Higashi no Tenku” with an indoor bath. The view is mostly of the courtyard, so if you are used to resort-style Onsen facilities it may not exceed expectations. Still, considering this is traditionally an Accommodation used by ascetics, we felt it was a true luxury and enjoyed it. The meals were delicious Japanese cuisine featuring plenty of local ingredients, with thoughtful touches throughout that kept our Multiple Night Stay from ever feeling repetitive. We were completely full but couldn’t bear to leave anything behind—and finished every last bite. Spending time on the veranda at dusk with a beer in hand while watching people pass by was simply wonderful. After sunset, strolling around the area in yukata is also great fun. Wherever you walk, the lantern lights feel magical, and Tokubei lends out portable lanterns as well. It was like stepping back into a period drama. There were also foreign staff members, and they were genuinely kind and attentive—we truly appreciated it. This is an Accommodation we would love to visit again. Highly recommended if you are sightseeing in Dorogawa Onsen.

This Hotel is located on the way to Hachiman Castle. It’s about a 15-minute uphill walk from the Hotel to Hachiman Castle. Since it was Silver Week, we couldn’t find a taxi, and without a car we would have had to walk uphill for about 30 minutes, so we were ready to give up on visiting the castle—but the Hotel’s location and Shuttle Service saved us. The food was delicious, and the staff were very attentive. It was also nice that juice, tea, coffee, and more were free from 2:00 PM to 8:00 PM. The Room was spacious and comfortable. It was great that we could go to the dining area in yukata and slippers. It can’t be helped due to the terrain, but I wished there had been an Onsen. A quiet Hotel where you can relax at your own pace. Thank you very much.

I’ve lost count of how many times I’ve stayed here. Every time, all the meals are delicious. I usually stay for two nights, and I’m always very satisfied to be able to relax in the Room’s Onsen and enjoy plenty of reading at my leisure. I’ve recommended it to relatives and friends, and they were delighted. I’ll be back again.

This was my first stay here, and it exceeded my expectations—it was a wonderful Hotel and I was truly satisfied with my stay. First of all… The Room was very clean and comfortable, so I could relax and take my time. Since spending time at the Hotel is one of the pleasures of traveling, I was happy to be able to enjoy such a comfortable Room. Both dinner and breakfast were delicious, with a wide variety of dishes—more than satisfying. I also enjoyed ingredients unique to Hokkaido, making mealtime another highlight of the trip. Above all, what left the strongest impression was the excellent service from the staff. Everyone greeted me with a smile and provided kind, attentive, warm hospitality, which made my stay very pleasant. The Room, the meals, and the staff were all truly wonderful—this is a Hotel that made me sincerely feel glad I chose it. One of my goals for this trip was simply to stay in Niseko, and including the time spent at the Hotel, it became a great memory. If I have another chance to visit Niseko, I would definitely like to stay here again. Thank you for such a lovely time.

Everyone at the Hotel welcomed us with warm smiles, making our stay very comfortable and relaxing. The large public bath was great, with a shampoo bar and a selection of hair dryers from brands like ReFa and YA-MAN, which was fun to try. Thank you very much.

Thank you for taking care of us during the event at Stella Theater. Your staff’s exceptional hospitality and the delicious food made everything absolutely wonderful.

We stayed here a few years ago, and returned again because my husband said he “definitely wants to come back.” The welcome sweets—warabi mochi—were so delicious that we bought some as souvenirs. The tatami flooring in the corridors and even inside the elevator was very comfortable, and the open-air bath felt like soaking right in a Japanese garden. Dinner was excellent; we asked for a smaller portion, but it was more than enough. The Room was spacious, and the sunlit table by the window being a sunken kotatsu made it especially relaxing. Many Accommodations ask guests to bring towels from their Room to the public bath, so being able to go empty-handed felt wonderful. Breakfast was also very tasty. We had planned to leave at a leisurely pace, but there were thunderstorms and heavy rain from midnight onward, and we ended up driving for two hours through an intense rain band on our way home. Afterward we saw news about flooding, and we’re worried whether there was any damage to the Hotel or surrounding area. We’re already talking about coming again during apple season. Thank you very much—everything was truly delicious.

This was our first stay at the accommodation. The dishes were beautifully presented, delicious, and very satisfying. The onsen water was slightly warm, with a soft texture that allowed us to relax and enjoy it at our own pace. The staff were incredibly kind and attentive, which w

The Room, breakfast, and bath were all clean, and we were satisfied. It’s a little distance from the sightseeing spots, but it’s within walking distance, so I think the location is good. I felt we chose a good Hotel at a reasonable price.

We stayed at the very end of summer vacation, and everything was wonderful—the meals, the baths, the renovated Room, and the excellent service from all staff. During meals, we often saw how thoughtfully they looked out for our young children, and the front desk staff were also very kind, making our stay truly pleasant. We had almost given up on using the pool because of the rain, but it cleared up on checkout day, so we were able to fully enjoy both the pool and the slide—our kids were thrilled. Thank you as well to the staff member watching over the pool for regularly skimming leaves and sharing helpful information. It was a perfect way to end summer vacation, and our whole family is very satisfied with these great memories. We will definitely visit again. Thank you for a wonderful time!

The front desk staff were very kind, courteous, and helpful. I was also surprised by the cable car from the parking lot—it was a wonderful experience. We enjoyed both the private family bath and the large public bath, and felt truly refreshed. Although our stay was No Meals Included, we took a stroll around Ikaho’s Onsen town and had a relaxing time. The Room was spacious enough, and we had no inconvenience with the Facility amenities. This is an Accommodation we would love to stay at again if we have the chance to visit Ikaho. Thank you very much.

The website highlighted the dining, and indeed both dinner and breakfast were as beautiful and delicious as expected. The service was attentive, making our stay very comfortable. The view from the terrace is well worth seeing, so don’t miss it.

From the moment we arrived, the staff warmly welcomed us, and check-in was smooth. Everyone was highly professional, and the property was spotless, making our stay very comfortable. The meals were delicately flavored, and the portions were just right—not too much or too little. Both dinner and breakfast felt perfectly balanced. The baths are cleaned once between check-in and the next morning, with a switch between men’s and women’s times, but we were happy that we could use them multiple times even late at night or early in the morning.

Every year during the Obon homecoming season, my mother-in-law and I stay here. The Room, bath, and meals are excellent. However, the nighttime event (show) during Obon has been the same every year, so I would really like to see some different events offered. I look forward to staying again next year.

This was my second stay. Last time, due to an unexpected matter, I couldn’t have breakfast, so this time I stayed until just before checkout. Even though it was a weekday, the Accommodation was almost fully booked. However, I was able to use the private bath with hardly any waiting. The in-room bath also had a green sulfur hot spring with mineral deposits floating in it. At first the bathwater was very hot, but you adjusted the flow of the water for me, and after that I could enjoy it comfortably. Thank you very much. I would love to visit again.