Nationwide × Stays Popular For Snow-View BathsHighly rated for customer service and hospitality at Hotel·Ryokan - 9Page Number

We stayed here with four generations of our family. Because our 93-year-old grandmother has become more self-conscious around others and rarely goes out to eat, we chose a Room with a private Onsen. She was truly delighted, and we are so glad we chose this Room. Since it was a trip with four generations, we wanted a space where everyone could relax at their own pace, so we made a Reservation for the Wakakusa Room. Thanks to the spacious Room, everyone in the family was able to spend time comfortably and freely without any stress. We usually live in Mie, so it’s rare for our whole family to travel together. This time, traveling with our 3-year-old son and 93-year-old grandmother, we were able to create wonderful memories as a family. We hope we can all visit again while our grandmother is still doing well. Thank you very much for such an unforgettable stay.

We stayed here as a couple to celebrate a birthday. From the meals and baths to the Room amenities and Shuttle Service, everything was filled with hospitality, and they were flexible in accommodating our requests, making our stay truly enjoyable and happy. Some Accommodations offer inclusive bar drinks or well-equipped Rooms, but this place is on another level—we were able to enjoy an extraordinary sense of luxury. We would definitely love to visit again. Thank you very much!

This was my first stay here. Above all, the Onsen were outstanding. I was able to enjoy a variety of baths— a clear, colorless iron-rich spring in the Room, a thick mixed sulfur and carbonated spring, and a gentle sulfur spring— and I was completely satisfied. The traditional Japanese meals made with mountain ingredients were also very delicious and easy on the stomach. I’m also grateful for the warm hospitality and smiles from all the staff. I would love to visit again. Thank you very much.

While the Facility shows its age, the view from the window and the wonderful hospitality of the staff more than make up for it. Even though it was a busy season, we were able to truly relax. Thank you very much.

Not only were the meals and the wonderful Onsen outstanding, but I was also deeply comforted by the staff’s hospitality. Their warm smiles and sincere service reminded me that people can be healed by people. I would love to visit again in winter. The coffee after breakfast was delicious, and I could really feel the proprietress’s attention to detail. It became a memorable trip to Akita. Thank you very much.

Unfortunately, due to the rain we couldn’t have a BBQ, but we still had a wonderful time. The villa alone was very comfortable, and we made many great memories. We really appreciated that apple juice, wine, rice, miso soup, and more were provided. Everything was delicious. The Onsen was also excellent; although it rained a bit, everyone went in twice—once at night and once in the morning. We thought we wouldn’t be able to roast marshmallows because of the rain, but the owner showed us how to do it using a siphon coffee maker instead! Next time, we’d love to stay again when the weather is sunny.

Being welcomed back with “Welcome home” always puts me at ease from the moment I arrive at the front desk. It was very crowded during the Silver Week holidays, but even so, the staff’s warm hospitality—such as wiping my rain-soaked suitcase with a spotless white towel—meant so much to me. The bath was just right, and as always, the meals were delicious and beautifully presented. Whether it was the food or the wine, I truly enjoyed a deeply satisfying time. I have an intense workload ahead through next year, but when I’m worn out again, I’d love to come back for some relaxation.

We are a couple in our 70s who enjoy driving and hiking. This time, we planned to walk the Goshikinuma hiking course and stayed at Shikisai Ikkiryoku in Bandai-Atami Onsen. With such high Review ratings, we had certain expectations, and it turned out to be a Ryokan that truly satisfied us. The staff’s hospitality and service were genuinely outstanding. From check-in and reception to being escorted to our Room and shown around, they spoke to us at just the right moments, which completely eased any anxiety about staying for the first time. We were also deeply moved when they saw us off at departure. The entire building felt very clean. It is described as a long-established Ryokan with over 100 years of history, but rather than feeling old, it had a dignified atmosphere that we found wonderful. After relaxing in the Onsen, the meals were excellent in both quality and quantity, and we thoroughly enjoyed beer and sake as well. After an early-morning bath, we took a walk around the garden. We also enjoyed viewing the garden from inside while having coffee—both experiences were wonderful. There were many autographed boards from famous guests displayed along the corridors, which was quite enjoyable. It reminded both my wife and me of how hospitality and service used to be at traditional Ryokan—“Yes, this is how it was!” As we celebrate our golden wedding anniversary this year, this became one of our most memorable stays during our travels. Thank you very much for taking such good care of us.

My spouse and I stayed here in mid-May 2026. It’s a soothing Accommodation where you can truly relax without any fuss. All the staff were gentle and friendly. The resident “signboard” rabbit was adorable, and it also seems like a pet-friendly Accommodation. This time we chose a Plan with breakfast only, but the breakfast was so delicious that next time we’d like to stay on a Plan that includes dinner as well. One disappointing point this time was part of the baths. When I dipped my feet into the tub on the second floor—the one that looked whitish, like a carbonated bath—it was so hot that it startled me. In the open-air bath as well, the added hot water seemed to be set too high; when a lot of water came out periodically (?), it was too hot to enter unless we stirred it first. I wish I had asked whether the temperature adjustment for the added water just didn’t go well that day, or if the spring temperature changes daily. Still, overall there was hardly any odor, my skin felt smooth, and it was very pleasant water.

On my first trip to Kusatsu Onsen, I stayed for two nights in the private open-air bath guest room “TAKASAGO.” Guest Room (TAKASAGO) The layout is wonderfully spacious, with the bedroom and tatami-style living area separated, creating a quiet and relaxing atmosphere. Personally, I felt the room was a little dim due to limited natural light depending on its orientation, and I would have loved a larger sofa where you can really sink in rather than a low table—but overall it was an expansive, truly luxurious space. The tatami room with the low table faces a private garden and had a lovely sense of traditional charm. The maisonette-type rooms looked brighter and seemed to have more comfortable sofas as well, so I’d like to try one next time. Onsen Two different hot spring sources—Jizo Gensen and Bandai Kosen Gensen—are supplied here, making for an indulgent bathing experience. In addition to enjoying high-quality spring water anytime in the in-room open-air bath, the three private reservable baths each had their own distinct character and conveyed refined Japanese aesthetics. I thoroughly enjoyed soaking in Onsen throughout my stay. In particular, I loved “AWASE,” where three tubs are lined up from low to high temperature so you can experience a traditional bathing method—I went back again and again. Breakfast As dinner service was suspended during my stay, breakfast was the only meal offered—but its quality was outstanding, easily on par with dinner. I often stay at cuisine-focused Ryokan, and this was among the best I’ve experienced: creative composition of dishes, cooking that brought out the best of each ingredient, and thoughtful selection of tableware that elevated every course. Hospitality & Service The staff’s attentiveness and perfectly balanced approach—present when needed but never intrusive—left a strong impression and made my stay very comfortable. While there are a couple of minor preferences regarding the guest room setup, overall I was extremely satisfied with every aspect: Onsen, food quality (breakfast), and hospitality. I would absolutely love to return when visiting Kusatsu again.

I’ve never liked insects, so I’m not a fan of open-air baths in this season. However, they had taken precautions, so I was able to bathe without stress. I deducted one star because the chlorine smell in the indoor bath bothered me. The food was delicious and almost too much in quantity.

We stayed here as a couple during the Obon holidays. Even though it was the hottest time of midsummer, Tenkawa Village was wonderfully cool—a top summer retreat in Kansai where we could stay comfortable without using the Room air conditioner and without breaking a sweat. We had long admired the charm of Dorogawa Onsen and had wanted to stay there at least once, and choosing Hanaya Tokubei was absolutely the right decision. The whole town has a lovely atmosphere, but Tokubei stands out for its especially distinctive and tasteful building. Because there are few guest Rooms with private indoor baths in the area, we stayed in “Higashi no Tenku” with an indoor bath. The view is mostly of the courtyard, so if you are used to resort-style Onsen facilities it may not exceed expectations. Still, considering this is traditionally an Accommodation used by ascetics, we felt it was a true luxury and enjoyed it. The meals were delicious Japanese cuisine featuring plenty of local ingredients, with thoughtful touches throughout that kept our Multiple Night Stay from ever feeling repetitive. We were completely full but couldn’t bear to leave anything behind—and finished every last bite. Spending time on the veranda at dusk with a beer in hand while watching people pass by was simply wonderful. After sunset, strolling around the area in yukata is also great fun. Wherever you walk, the lantern lights feel magical, and Tokubei lends out portable lanterns as well. It was like stepping back into a period drama. There were also foreign staff members, and they were genuinely kind and attentive—we truly appreciated it. This is an Accommodation we would love to visit again. Highly recommended if you are sightseeing in Dorogawa Onsen.

At IKYU, it was categorized as casual, but we enjoyed a luxurious Onsen experience that felt like staying at a private villa. The Room had a spacious washroom, and the toilet being separate was also convenient. The heater in the Room was turned on in advance, so we stayed warm without needing to use the air conditioner. Various thoughtful touches were noticeable throughout, and I heard that adjustments are made regularly. It had such a pleasant atmosphere that made us wish to stay longer. Here are some points of concern: It would be helpful if spare foot mats were provided for the private bath so they can be replaced after use. The abundance of wash towels was very convenient. A single fresh flower in the Room would add charm since there were flowers in the dining area. During meal service, providing more details about local ingredients or cooking methods would be appreciated by travelers—it may require extra effort from staff but makes for enjoyable conversations while savoring meals. Having a menu list would also enhance the dining experience further.

I was drawn in by the Hotel photos on Yahoo! Travel. The Room was very spacious, with an open and clean feel, and I was able to relax comfortably. The open-air bath was a good size, the sauna was clean, and I personally found the cold plunge temperature very pleasant. The meals were also delicious. I would love to stay again.

I had long wanted to visit this Hotel, but it was a bit far and I rarely had the chance. This time, I was finally able to stay for two nights. The sky was cloudy and looked like it might rain, so I was a little worried about whether we could enjoy the view, but there was no need to worry at all. We were able to take in stunning scenery, and it was well worth the effort to make the trip. The meals and baths were excellent, and all of the staff were very pleasant, making our stay truly comfortable. It is a wonderful Hotel that makes me want to visit again.

The amenities, service, cleanliness, atmosphere, meals, and attentiveness—everything was perfect. We had a truly comfortable stay. If I had to mention one thing, it would be that I wish there were a few more non-alcoholic options on the menu. This has become one of the places we’d love to return to.

This Hotel made our stay in Shiretoko even more special. This time, we were kindly upgraded to a better Room, and we were truly moved by the unexpected thoughtfulness. The guest Room was spacious and comfortable, with a calm atmosphere that let us fully enjoy our time away. What left the strongest impression was the large public bath. It was roomy and very clean, and soaking at a relaxed pace was the perfect way to ease away the day’s fatigue. All of the staff were consistently kind, attentive, and professional while maintaining just the right sense of distance, which allowed us to feel at ease throughout our stay. The entire Accommodation had a serene ambiance, and we felt it enriched our time in Shiretoko even more. This is a Hotel we would definitely like to return to when we visit Shiretoko again. Thank you very much for a wonderful stay.

I stayed solo and booked the “Tochigi Beef Sirloin Steak Course.” [Entrance & Lobby] It seems to have been renovated, with a bright and stylish atmosphere. [Front Desk] The staff provided clear, courteous explanations, and check-in was smooth. [Room] Spacious and comfortable. The futon was already laid out, which was great because I could lie down right after arriving. Since my Room was on the 5th floor, the view from the window felt open and refreshing. However, there was no bath in the Room, so I couldn’t wash and hang my rainwear after hiking, which was a bit disappointing. [Baths] The service allowing 30 minutes free use of a private open-air bath was excellent. The large public bath feels a bit dated but has a pleasant atmosphere. Note that there is no outdoor bath. [Meals] Dinner service was timely, and the staff were attentive. The menu said “ochazuke or soba,” but plain rice was also available. The Tochigi beef sirloin was tender and very delicious. Salt, wasabi, ponzu sauce, and other condiments were provided so I could enjoy different flavors. I was also happy they had my favorite sake, “Houou Biden.” For breakfast, I appreciated that it wasn’t a typical buffet but served in a kaiseki style. After checkout I realized I had left a shirt in my Room; when I contacted them, they shipped it to me cash on delivery the next day. Their quick response really helped—thank you very much. Overall, this is a highly satisfying Hotel that I can confidently recommend.

Although the sky was unfortunately overcast, it was the perfect season to comfortably soak in the lukewarm natural spring water, and it felt wonderful! The meals are delicious and full of healthy options, and combined with the Onsen benefits, I feel better every time I stay. Perhaps because I kept coming back, my frozen shoulder has completely healed! The summer à la carte fried rock oysters were especially delicious—I’d love to have them again next year! This was my first Saturday stay, and I enjoyed listening to a jazz piano performance. It matched beautifully with the mysterious flicker of the bamboo lights in the garden and was incredibly soothing. There were familiar tunes and summer songs, and in the second half they even took requests, so there was a great variety of music and it was truly enjoyable. Ending with “Cradle Song” was also a stylish touch. I’m looking forward to visiting again in autumn.

Stayed as a family of three in a Junior Suite. The Room was spacious and comfortable. Breakfast was also very delicious, and we would like to stay again if we have the opportunity.