Nationwide × Stays Popular For Snow-View BathsHighly rated for customer service and hospitality at Hotel·Ryokan - 65Page Number

We stayed with two dogs. Some parts of the Facility feel a bit dated, but our Room had been renovated and was clean. The baths—both the indoor bath and the private open-air bath—had great water quality, temperature, and atmosphere, and we were able to fully enjoy Zao’s Onsen. We could also enjoy our meals together with our dogs and truly appreciated the warm hospitality.

I stayed for a Multiple Night Stay to participate in the Yuza Chokai One-Day Walk. On the day of the event, thank you for providing breakfast (set menu) and Shuttle Service to the venue early in the morning. The meals were delicious. After check-out, I appreciated the Shuttle Service to Fukura Station. I was able to use the neighboring day-use Onsen (Apon Nishihama). I took a nice nap on a chair by the open-air bath—it felt wonderful.

Soaking in the Onsen surrounded by nature is truly uplifting. Just an hour from Nagoya is also a plus.

We were very satisfied with the views, the meals, and the staff’s service. Cold water was available before and after bathing, and the Room was kept very clean. There were some insects floating in the open-air bath, but that is to be expected at an Accommodation in the mountains; anyone who complains about it has forgotten that they are in nature. We would like to stay again.

We stayed on the Couple Plan, and we truly appreciated several services that were not listed in the Plan details, which were extremely helpful for sightseeing in Kusatsu. Services not mentioned in the Plan details: - Shuttle Service to Yubatake after dinner - Free yukata rental - Drop-off to the terminal at check-out - Complimentary coffee, chocolates, and massage chairs in the lounge - Free ice cream in the freezer In addition, both breakfast and dinner were excellent, with great attention to detail throughout—from presentation and side dishes to cooking methods. If we visit Kusatsu again, we would definitely like to stay here again.

This Onsen Accommodation is tucked away in the mountains, a short distance from the center of Shima Onsen. Although I hadn’t made a Reservation, they kindly provided Shuttle Service, which was a big help since walking in the extreme heat would have been tough. There are three private-use baths on the first floor. You can use them anytime if available, and you can also check availability online, which is very convenient. The refrigerator had chilled water inside—a nice touch. Drinks can be purchased from the refrigerator on the first floor. There is also one massage chair. The bath amenities were exceptionally well stocked—possibly the best I’ve ever seen—not only shampoo and conditioner, but also shaving foam and facial cleanser, with a wide variety of options. With three baths for a relatively small number of rooms, it felt like they were available whenever I wanted. Because it’s free-flowing natural hot spring water (kakenagashi), I could even bathe late at night. Being able to soak without worrying about others was wonderful. Compared to the Ryokan’s exterior, the dining area was chic, clean, and newly built. The food was delicious and I was very satisfied. I traveled by train and bus, so limited service frequency is a drawback—but aside from that, this is an outstanding Accommodation.

I stayed at this Accommodation during the summer season.\nThe entire building had undergone major renovations, and it was very clean, making for a comfortable stay.\nThe food was delicious, and the chef-made omelets at the breakfast buffet were outstanding.\nIn addition to the large public bath, there was also a private family bath, and I could use the free massage chairs. After bathing, it was wonderful to cool off in the evening on the balcony on the third floor while enjoying a beer.\nIn winter, staying in the Ichinose area offers better access to the ski resort, so I would love to stay here again if I have another chance during summer.

Thank you very much for your thoughtful assistance from the time we requested a change from no meals to meals included with our Reservation. It truly felt like an old castle in the forest, and the Room had a wonderful atmosphere. Above all, the baths—especially the open-air bath—had silky-smooth water, and I wanted to soak in it every day. The restaurant staff were also very attentive, and as expected of Niigata, the food was absolutely delicious.

We were very satisfied with both the meals and the Onsen. What impressed us most was the hospitality of the staff. Thank you very much. We would love to stay again.

I thought this was a traditional Ryokan, and the food was very good for the price. About half of the guests were international visitors, and I would like to stay here again if I have the chance.

Thank you for the Shuttle Service. You flexibly accommodated both the shuttle to Hachinohe Station and the pickup service from Oirase Keiryukan (Oirase Stream Museum). The meal portions were just right. At a Ryokan, kaiseki can be delicious but also overwhelming because there is too much to finish, but here it was a full course while still an appropriate amount. Breakfast was also good. It was a bit difficult to access Oirase Gorge as it is nearly a 30-minute walk, and the steep slopes around the Hotel left us exhausted, which was disappointing, but we appreciated the quiet environment.

I chose this place because it has an Onsen and a massage chair. As soon as I arrived, I filled the Onsen with water, and it quickly filled up to the perfect temperature. I spent my time alternating between the bath and the massage chair, which helped me fully relax and relieve my daily fatigue. There was also a Famicom available, so I tried playing it for the first time in my life. I got slightly better at it and almost lost track of time. But no worries! With a 1:00 PM checkout, I was able to enjoy everything to the fullest.

I stayed here again after a long time. I had always thought it was great, and I was very satisfied. My friend, who was visiting for the first time, also praised everything—the meals, the Onsen, and the staff’s service. I would like to stay here again.

I decided to stay another night after my plans from the previous day and chose this affordable Onsen accommodation with meals included. Although I was familiar with Sarugakyo and Akaya Lake as they are on the way to Yuzawa, it was my first time staying here. The deciding factor was the rare opportunity for in-room dining for both breakfast and dinner, which gave me a nostalgic feeling like staying at a hotel from my childhood. It seemed that only part of the room was being used, but the Onsen experience was peaceful and private, which I really appreciated.

We stayed one night with breakfast and dinner included as a family of three. The location is quiet, and the building and Room are clean and not particularly old. However, it seems the property was originally a retreat facility, so even though it is called a Hotel, there is no shop or entertainment Facility. There are also no convenience stores or drugstores nearby. The meals were very delicious, but they were served as a kaiseki-style course rather than a buffet, with dishes brought out in order from appetizers to dessert. Meal times were fixed (breakfast at 7:30 and dinner at 18:30). Dinner in particular was quite early for us, and we couldn’t finish everything because we weren’t hungry enough. The chef seemed to be of Arab background, but both the food and service were excellent. The bath water is natural Onsen and was wonderful. The bathing area isn’t large, but even with six people using the washing area, the showers were manageable. As for the Room, if I had to mention something minor, one of the small light bulbs didn’t turn on. There is air conditioning (central system), but even in August it was cool at night, so we could sleep with it off. Overall it was clean and pleasant; however, not being able to choose meal times felt like having to fit the Hotel’s schedule. It seemed there were several groups staying, but only one other group besides us had breakfast and dinner included; most guests appeared to be No Meals Included. If you stay No Meals Included, please note that most restaurants along the lakeside close by late afternoon. There are also cup noodles available in the vending machine on the first floor.

Even though I’m from Gonohe Town, I stayed here for the first time and only then realized what a wonderful Onsen and such a great Accommodation it has. I’ve used the baths many times, but my wife from Kyushu really wanted to stay overnight, so we booked with breakfast. The baths were excellent, and while the Room is a bit old, it was kept extremely clean. To be honest, I wasn’t expecting much from breakfast—but it was outstanding. The female staff’s pleasant greetings and service were excellent. We’ll be back. Thank you very much.

Although it is a relatively quiet, rustic Onsen area, the Room and Facility were very clean after the renovation. With only seven rooms, it was very peaceful and relaxing. The meals offered a wide variety of dishes and were very satisfying. There are two private open-air baths and one large public bath for men and women, and we were able to fully enjoy the Onsen thanks to the milky white sulfur spring water.

Thanks to the Grand Opening special rate, we were able to stay at a very affordable price. The location is also just off the national highway. In an environment that lets you escape everyday life, we were able to truly refresh ourselves. It was a very nice Hotel with a strong sense of cleanliness.

I stayed here with my parents, who came from far away, while I was on a solo work assignment for my child’s sports day. Just as rumored to be a “beauty bath,” the hot spring left my skin silky smooth and warmed me through to the core—I was completely satisfied. The food was delicious, and we all agreed we want to come again! We were truly satisfied with the hospitality, which exceeded the Accommodation Fee.