Nationwide × Stays Popular For Snow-View BathsHighly rated for customer service and hospitality at Hotel·Ryokan - 63Page Number

Stayed at a reasonable price. The staff were friendly and provided attentive service. The room was clean and comfortable. Meals were delicious and served in a semi-private dining area. The open-air bath had excellent water quality. I would love to stay again if I have the chance.

I stayed here during the Obon holidays and truly had a wonderfully relaxing time. Not only were the hearty, delicious dinner and breakfast excellent, but the rooftop views were stunning both morning and night, and the Onsen was incredibly soothing. All of the staff were very kind, and I could really feel the Ryokan’s thoughtful hospitality. I would love to stay again. Thank you for an amazing holiday!

I visited during a solo motorcycle trip. Since it was near a ski resort, it seemed off-season, so there were few guests, and I was able to relax and fully enjoy the Onsen. Although I chose a no-meal Plan, I received complimentary coffee and freshly baked croissants in the morning. The croissants were freshly baked and delicious. I would love to visit again if I have the chance.

I stayed here for the first time a year ago and was so satisfied with the all-you-can-eat Genghis Khan BBQ that I came back again this year. With that much food and access to the Onsen, I think it’s very reasonably priced. I don’t feel relaxed when there are too many people, so the number of Rooms was just right, and I was able to unwind and truly relax. This is an Onsen Accommodation I want to visit again and again!! I’ll definitely be back!

I recently stayed at Kawano-an, a separate building of Momijiya. Located in a quiet riverside area, the room offered beautiful views of the river, which was very soothing. Especially in the morning, waking up to the sound of the flowing river and birdsong allowed me to forget the hustle and bustle of city life and enjoy peaceful moments. The room was clean, comfortable, and had a wonderful traditional Japanese atmosphere. The staff were very kind and provided attentive hospitality. The meals were made with fresh local ingredients and were all delicious. The dinner especially showcased seasonal flavors with beautifully presented dishes that were also visually enjoyable. The bath was relaxing and helped relieve my tired body completely. Overall, it was an excellent accommodation where I could feel Japan's traditional hospitality. I would love to visit again if I have another opportunity!

On a return visit after a while, we had a Multiple Night Stay and were satisfied. There were a few minor points: even though the Room’s open-air Onsen bath and the shower booth are separate, there was only one bath mat; and there is no temperature control for the Room’s open-air bath. Still, the Room, the staff service, and the Onsen were all wonderful. Valet parking had a 3,000 yen charge, but they always responded quickly. Overall, we were satisfied. The food, service, and wine selection at the main dining venue HITO by TAKUBO were also excellent. When I mentioned that breakfast drinks didn’t include tomato juice and I was disappointed, they kindly brought it for me even though it wasn’t on the list. I would be even happier if it were available from the start. We would like to visit again.

The Facility is generally a bit dated, but we were able to relax and enjoy a comfortable stay. The open-air bath had great views and good airflow, making it very pleasant, and we enjoyed the different atmospheres in the evening, at night, and in the morning. The washroom and toilet were relatively new and clean. The TV remote was a universal type, which was slightly inconvenient. If you are sensitive to noise from the air conditioning, earplugs may be helpful. At dinner, we enjoyed locally brewed craft beer from Tobetsu Town. If you have time, I also recommend the breakfast—it was delicious. The next day, it was convenient to travel to the ROYCE’ factory from the bus stop right in front of the property.

The room was luxurious and came with a private bath, twin beds, and a large flat-screen TV. The meals were also lavish, served in two courses. The first course focused on mountain vegetables, and the second was a more filling set. A Peruvian staff member served our meal, and we enjoyed chatting with her. If I have the chance, I would like to visit again. Thank you very much for your wonderful hospitality.

This stay became a truly memorable experience. The staff welcomed us with warm smiles, guided us around the Accommodation with great care, and showed thoughtful attention to every detail—service that naturally made us want to return. We felt comfortable throughout our stay. The Onsen was, simply put, outstanding. Our Room had a private open-air bath that we could enjoy all to ourselves. The water temperature was perfect, and from the moment we stepped in, it felt as if all the tension left our body. Soaking slowly while looking out over the beautiful forest was pure bliss, and we enjoyed it many times during our stay. The amenities also had a wonderful fragrance and quickly became a favorite. We chose the sake tasting Plan, and each selection had its own character and was fun to compare. As a sake lover, I was especially happy to be able to order Hiroki Aiyama separately—an exceptionally rare bottle—so finding it on the menu genuinely thrilled me. It paired perfectly with Aizu dishes such as herring marinated with Japanese pepper leaves. Being able to enjoy such precious sake while traveling is a truly luxurious memory, and it felt like something unique to an Accommodation in Aizu. They also lend inflatable rings for the Onsen. At first I thought, “An inflatable ring in an Onsen?” but after trying it, I was honestly amazed by how comfortable it was. Floating effortlessly while soaking lets you relax even more deeply than usual. It made me appreciate both their creativity and their playful desire for guests to fully enjoy the Onsen experience. The inflatable ring left a strong impression—I could soak almost face-down in complete relaxation. The cuisine, Onsen, and service were all excellent; this wasn’t an Accommodation where only one aspect stood out—the entire experience was consistently high quality. Thoughtful care could be felt everywhere, and the whole place overflowed with genuine hospitality. People say travel is defined by where you stay, and this visit truly proved that saying right. From the superb Onsen and heartwarming service to the eye-opening inflatable ring experience, it became a wonderful trip filled with great memories. We would love to visit again in another season—thank you very much.”

We stayed here for a family trip. This Ryokan is in a quiet location a little away from the Kurokawa Onsen area. We stayed in the Matatabi annex Room, which has an open-air bath by the river, and the sound of the flowing water, wild birdsong, and the scent of the Onsen created a truly peaceful private space that felt wonderfully comfortable. The meals were outstanding both in presentation and taste, and we were completely satisfied. We were told that everything is prepared using fresh spring water that wells up abundantly throughout the grounds. The Onsen temperature was just right, and we enjoyed a luxurious time listening to the river. The staff were friendly and greeted us warmly. Everyone—from those serving our meals to those caring for the garden—had wonderful smiles and greetings. We could also really feel how much the proprietress values her guests, which touched us deeply. It was truly an excellent Accommodation. We are glad we chose it, and it became a memorable trip for us.

1. I would be happy if the breakfast price were a little lower. I’d like to take my time and enjoy everything, but mornings are busy, and sometimes I’m not feeling well, so I can’t eat enough to feel it’s worth the cost. 2. Also regarding breakfast: I wanted to drink Japanese tea but couldn’t find it, so I asked a staff member. The reply was rather curt: “The drinks (including tea bags) are only here and over there (such as juices).” Could you please provide Japanese tea bags? 3. About the changing area by the bath: some guests don’t dry themselves properly after bathing, and puddles form in front of the lockers. This isn’t very hygienic, so I hope you can add measures to encourage drying off or use flooring that prevents puddles from forming. Overall, it’s a good Hotel—please keep improving even further.

The Onsen was wonderful, and the thoughtfully prepared seasonal cuisine was delicious. The Room was barrier-free, with views of the green mountains from the window. Art panels and lighting featuring Gokayama washi paper were used throughout, creating a very pleasant space. The bed firmness was just right, helping us recover from travel fatigue, and we were able to relax and take our time. We also learned about the Kokiriko folk song at this Accommodation. The staff were friendly and attentive, making this an Accommodation whose hospitality stayed with us. Thank you very much.

After about a 1.5-hour drive from the interchange, passing through Shiobara Onsen, you arrive at a quiet mountain Accommodation. The Room with an open-air bath features a 65-inch BRAVIA TV, Hida furniture, a Simmons bed, Dyson and T-fal appliances, and other top-class furnishings; the hospitality is excellent as well—coffee and Dolce are provided, and the refrigerator is stocked with All-Free and Aizu specialties. (Plenty of bath towels; high-quality yukata and samue are also available.) The Onsen in the open-air bath is free-flowing; although the water is clear and colorless, it left my skin feeling wonderfully smooth. However, what was slightly disappointing was the very ordinary dinner. Despite being an Onsen in a mountain setting that takes time to reach, there were few mountain ingredients or local specialties, and it was hard to tell what this Accommodation’s signature dish was (I assume Fukushima beef is the main). For this season especially, having something distinctive—such as mushroom dishes like shishitake or even one item featuring Nango tomatoes—would have made a more memorable impression. With its good spring quality and environment, I think this Accommodation is recommended for those who want to relax and take it easy.

It felt like stepping into the world of Anne of Green Gables (though I believe Anne is from Canada...), and it was a wonderful space. The Room also had an antique feel, and my daughter was absolutely delighted. The open-air bath requires a Reservation. Unfortunately, because it’s so popular, we couldn’t use it this time, which was disappointing. Next time I’ll make a Reservation earlier (haha). Since the weather wasn’t great, I’d love to visit again during rose season.

We stayed here for a celebration, and the meals, room, and service were all excellent—our whole family was very happy. If I had to ask for one thing, it would be perfect if both large public baths had an open-air bath and a sauna. Still, the in-room open-air bath was amazing—I even enjoyed it alone with a beer! The celebration cake, the drinks and sweets in the lounge, dinner and breakfast, and all the complimentary items and beverages were wonderful. The guest of honor—and our entire family—were truly impressed. Next time, I’d love to bring my parents as well; we look forward to staying with you again then.

The Onsen was incredibly relaxing. It felt like soaking in a facial toner, and my skin became silky smooth!

Everyone was delighted with the view of Mount Fuji right in front of us. The meat served during the meal was tender and satisfying at 200g. From the bath in the Room, a first-grader was overjoyed by the breathtaking view of Mount Fuji. The Hotel itself was quiet and peaceful.

Other than check-in, check-out, and meals, we hardly met anyone. We were able to fully enjoy an exceptional level of privacy.

Thank you very much for your wonderful hospitality. From the warm welcome upon our arrival until we left the Accommodation, our stay exceeded our expectations in every way. The tasteful selection of tea and sweets served on arrival only heightened our anticipation for the meals. Both dinner and breakfast were thoughtfully prepared, with each dish carefully crafted, and my wife and I enjoyed them with genuine admiration. The salt served alongside was perfectly balanced and paired wonderfully with both sashimi and rice. As I had mentioned ingredients I do not care for, you kindly adjusted the menu accordingly, allowing me to enjoy everything deliciously. We are truly grateful to the head chef and the attendant for their considerate care. For bathing, we enjoyed the open-air bath attached to our Room as well as the large public bath and two open-air baths (rotating by time). All were at a comfortable temperature with excellent water quality, and we bathed four times during our stay. For us as a couple who travel to enjoy baths and great food, it was pure bliss. One small regret is that while we loved the Onsen manju in our Room, we only learned afterward that if we had ordered in advance the day before, we could have purchased freshly made ones the next day. This is an Accommodation we would love to visit again.

This was our second stay. We stayed the first time for our dog, and came back because the meals were so delicious. There were three of us, and while many places use extra beds for three guests, we were able to relax comfortably and were very satisfied. We were happy as ever with the adorable dogs. We were happy as ever with the delicious meals. We also loved the Onsen and the fresh greenery in the English garden. Thank you very much. We’ll be back!