Nationwide × Stays Popular For Snow-View BathsHighly rated for customer service and hospitality at Hotel·Ryokan - 57Page Number

The Italian cuisine is outstanding. The views are impeccable. The staff’s hospitality is excellent. The only area for improvement is the lighting from the restaurant to the room at night.

We were blessed with great weather, and the view from our Room and the starry night sky were truly wonderful. The Onsen was also a sulfur-rich milky hot spring that we love, incredibly relaxing, and made for a very luxurious stay. Every dish was a carefully crafted creative kaiseki meal prepared for us, and it was delicious. We would love to visit again if we have the chance.

This was my first stay after the reopening. Everything except the large public bath area was very clean, but there were a few drawbacks. There isn’t much signage inside the building, so it was hard to find the large public bath at first. The lettering on the shampoo and other bottles is small, which may be difficult for older guests to read at a glance. Perhaps because fashion tattoos are allowed in the large public bath, there were some inconsiderate guests—for example, leaving belongings in the washing area to reserve space, or soaking in the tub with long hair left loose while brushing their teeth for a long time—which made sharing the bath unpleasant due to poor public bathing manners. The milky sulfur hot spring water felt wonderful, but it was disappointing that fallen leaves made the open-air bath look unclean. The welcome coffee was delicious. The Western-style meals were also excellent! It was great that soft drinks and alcoholic beverages at dinner were all-you-can-drink and included in the Accommodation rate. The Room had been renovated and was very clean! The key card system and air conditioning are new and comfortable. However, it wasn’t obvious that the light switch is on the bedside table next to the bed, so an explanation would be helpful. I also liked that the in-room refrigerator is a two-door type. Since there’s only one place to hang wet towels by default (around the washbasin), I wished there were a towel rack stand like many Accommodations provide. When three people stay in a twin Room, no extra bed is provided, so this time we slept together “river-style” in a king Room instead. It was fun once in a while—and the bed was very comfortable. The staff were also very kind and helpful overall. All things considered, it’s a wonderful Hotel I’d like to stay at again.

We stayed for one night as a family of five. From the beginning, the staff provided courteous service when we informed them about our late check-in. After purchasing ingredients, we enjoyed a barbecue upon arrival, and they even helped us (almost entirely) with lighting the charcoal. We were given freshly picked vegetables from that morning, which were incredibly fresh and delicious. When we ran out of ice and planned to buy more, they quickly went out of their way to get it for us. The facility was stylish and exceptional, with cleanliness maintained to perfection. From arrival to check-out, their attentive service and hospitality left us deeply impressed—undoubtedly the best accommodation we've ever stayed at! Above all, the warmth and kindness of the staff stood out most. I can confidently recommend this place to others!

More and more Accommodations that welcome dogs have been appearing in recent years, and I stay at various private rental homes around Japan a few times a year. Among them, JADE GROUP’s Accommodation is outstanding in every way (this was my third stay including other JADE properties). The stylish exterior, interior design, and furnishings; the more-than-generous space and openness; and the spacious bathroom were all clean and made for a very comfortable bath time. I loved the overall simple yet luxurious atmosphere. The kitchen appliances were fully equipped, and having a Dyson vacuum cleaner plus a washer-dryer permanently installed was extremely helpful for someone like me who is a bit particular about cleanliness. With such excellent Facilities, I did wish there were at least basic amenities provided as well. From the large living-room windows, you can enjoy views of mountains and rural scenery. In this quiet setting with complete privacy from others, we were able to relax at our own pace—and it still didn’t feel like enough time—so if possible, I recommend a Multiple Night Stay.

【Check-in】 The accommodation sends the entrance PIN code via SMS to your registered phone. Enter the code to access the property and call the front desk. Note: The email provides two phone numbers, but one is incorrect (please address this issue). You can choose between in-person or online check-in when asked by staff. For online check-in, procedures differ for domestic and international guests, so confirm over the phone beforehand. If you prefer simplicity, in-person check-in is recommended. 【Facilities】 The accommodation is very clean. All rooms are equipped with floor heating and individual air conditioners for maximum comfort. Each room has a private toilet and shower (the second-floor room includes a bathtub), ensuring privacy. The living room features high ceilings with an incredible sense of openness; however, while large windows offer great views, there are no blinds in the living area—this may be uncomfortable for some guests despite minimal surroundings. The semi-open-air bath on the first floor is spacious enough to accommodate 3–4 adult men at once comfortably but lacks a changing area (possibly designed for direct use after skiing using the laundry space near the entrance). Note that it’s visible from outside through its windows—likely from neighboring villas—so additional privacy measures would be appreciated. The kitchen is well-equipped with dishes and cooking utensils (though no measuring cup was available). Guests need to bring their own seasonings but will find it highly functional overall. Used dishes can simply be placed into the dishwasher. A baby crib can be borrowed free of charge if requested in advance (floor-sleeping type). Additionally, all rooms feature twin beds; however, according to staff members, they can rearrange them into a double bed layout upon request. 【Check-out】 Guests are told they may leave freely without any formalities at checkout time; however, confirming this process during your stay might provide peace of mind. 【Overall Experience】 The living room sofa was very comfortable to sit on, and we enjoyed watching TV on its large screen—it was an incredibly relaxing stay overall! We look forward to staying here again!

I have stayed at luxury hotels and villas around the world, and this was definitely among the top-tier experiences. Simply outstanding.

We stayed as a group of three families (6 adults and 4 children). The accommodation was clean both inside and out, allowing us to have a wonderful time. The thoughtful touches such as insect repellent, mosquito coils, and pet sheets were much appreciated. We also made several inquiries by phone before and during our stay (e.g., about towel replacements), and the staff responded promptly and courteously, which was very helpful. If possible, we would love to stay again next year. If I may suggest some improvements: - A minor point, but while there was a rice cooker and measuring cup for rice, there was no rice paddle. It would be great if one could be provided (or at least noted in advance if unavailable). Additionally, having cooking utensils like long chopsticks for stir-frying would be even better. - The refrigerator took some time to cool down; it would help if it could be turned on before check-in if possible (the air conditioning was already on and very comfortable). - A guide or instructions for using the kitchen appliances would be helpful (especially for overseas-made IH stoves, microwaves, dishwashers). - Including a floor plan of the building might make it easier to visualize the space. Even with these points in mind, we had an extremely satisfying stay. Thank you very much!

Located in a nature-rich area of Hakuba, this accommodation offers a relaxing experience surrounded by natural beauty. The garden is equipped with facilities for barbecues and campfires, allowing guests to enjoy meals while listening to the sounds of birds. The rooms are exceptional, each featuring its own toilet and bath/shower room. Additionally, the top floor boasts a stone-built bath resembling an Onsen, which we enjoyed multiple times. There are two living rooms so spacious that it was hard to decide where to settle in. Conveniently located near all attractions in Hakuba, with ski slopes just nearby, it’s perfect for morning walks.

We stayed with a group of six and were very satisfied! The space was great, and the bathroom was excellent!

We stayed for two nights on a family trip. The property is close to the highway interchange, which was very helpful as we were traveling with elderly parents and could keep travel time short. The meals were excellent, just as we had heard—everything was delicious, and the portions were more than we could finish, exceeding our expectations. The staff provided courteous service, and it was a wonderful, relaxing trip. Thank you very much.

I was able to sleep well in a quiet environment. Thank you for accommodating my early morning departure. I will stay again.

We stayed as a family of four. The open-air bath on the rooftop was a natural hot spring, and it was very pleasant. Since there were fewer reservations, we were able to use the private bath twice. The dinner course used local ingredients and was very delicious, and we were full after ordering additional cheese fondue. The master's explanation of the cuisine and onsen was very detailed, which doubled our enjoyment. There is a footbath in front of the hotel, and it is also close to the famous open-air bath "Sunayu," so we were able to enjoy it at a leisurely pace. Also, there are three cute cats inside the nearby Onsen Museum. It's a must-see for cat lovers.

Thank you. As a repeat guest, I always stay here. This time, a new Western-style room was added, and I was curious to see how it would be. I was impressed by the attention to detail in the design of the bed, sofa, walls, and artwork. The accommodation has always offered great drinks, Onsen experiences, and heartfelt hospitality. Seeing everyone at the accommodation working hard gave me energy as well. There are still areas in this region that will take time to recover fully. To support Noto Peninsula together with everyone else, I look forward to enjoying delicious meals, Onsen experiences, and heartfelt service again in the future.

The owner of the Accommodation seems deeply devoted to the Onsen and handed me an Onsen analysis sheet at the front desk—something I’d never experienced before. The main rock bath had a wonderful atmosphere and there were three tubs, but all of them were too hot for me to soak in. I barely managed to get into the deep bath at the front for about 10 seconds a few times. I understand the desire for guests to enjoy the free-flowing natural hot spring water, but it was a bit intense for me. On the other hand, I really enjoyed the smaller gourd-shaped bath and went in three times. The meals were modest but more than enough, and especially the soba was delicious. The toilet in my Room was modern and comfortable. The building is very spacious and must be difficult to maintain, but I hope they will continue doing well for many years to come.

We stayed with two families and found the space and layout to be more than sufficient. The single-story design is reassuring for families with small children. We were especially satisfied with the well-equipped amenities, including a washing machine and coffee maker. There were enough towels in the room for everyone, and we appreciated having unlimited access to the Onsen. [To the Facility] Since we visited after playing in the snow nearby, it would be even more convenient if there were hanger racks to dry our wearables and shoe trays to dry shoes indoors. Additionally, there were only large deep plates available; having some smaller ones would be nice. It would also be helpful if you could include a floor plan of the room and a list of amenities on your website so that guests can better prepare their stay.

Thank you for your hospitality. Upon entering, the colors and decorations created a mysterious atmosphere! All the staff were courteous and kind, creating a warm ambiance. Thank you very much!

First, about the room: we chose this accommodation because it was affordable and we were intrigued by the attic room. For two women, the space was sufficient, and despite its age, it was clean with a nice view from the window, which made us very satisfied. Although there is no toilet in the room and I thought it might be inconvenient at night, it was located just downstairs so I didn’t mind. However, during busy periods with many guests, this might cause some stress. As for the food, as mentioned in other reviews, it was absolutely delicious! The salad was crisp and fresh, and each dish felt carefully prepared. The manager’s response? Calm and courteous—it made our stay incredibly comfortable. The scenery of Takayama Village, the shops we stopped by on our way there, the accommodation itself, the food—everything left a deep impression on us. We can’t wait to visit again soon!

We stayed at this facility as a group for green season hiking, just like last year. We enjoyed relaxing in the Japanese-Western style Room again this time. The bath is a bit small, but the Room is clean and comfortable, and the meals were both plentiful and delicious. We would love to stay here again!

A lovely pension by Lake Kussharo. The highlight is the hard French bread, which rivals those from famous city bakeries. The meals were impressively delicious, especially considering they are self-taught, and I appreciated that proper tea was served alongside coffee. The onsen with an open-air bath was excellent. Kotan no Yu was also nearby. Although we couldn't secure a canoe reservation during the busy Obon season this time, we look forward to enjoying the enchanting winter canoe tour in the future.