Nationwide × Stays Popular For Snow-View BathsHighly rated for customer service and hospitality at Hotel·Ryokan - 50Page Number

I was already familiar with how great the baths at Kanno Onsen are, having known it from before it temporarily closed and was later renovated after operating as a therapeutic hot-spring retreat. The Room renovations were also excellent—nothing to complain about. As for dinner and breakfast, they were neither particularly outstanding nor disappointing, but I enjoyed them. As expected, I thought neither phone service nor Wi‑Fi would be available, so I’m very grateful that I was able to connect to the Facility’s Starlink and use Wi‑Fi. The Onsen is truly top-notch!

I stayed here with my elderly mother. We were able to relax and recover in the Onsen (I went in five times), and the buffet was delicious—I ended up eating too much and was very satisfied. My mother especially loved the live-kitchen steak at dinner and the udon at breakfast, and she ate a lot. The Room was even cleaner than we expected, and my mother was happy that she could rest well. We are grateful to all the staff for their kindness. And thank you as well to the robot vacuum that was working early in the morning. I thought this might be our last long trip together, but I would love to stay here again.

There were no excessive services, but all the essential ones were well provided. In the spacious community zone, there were servers not only for tea and coffee but also for beer, and I was very satisfied that I could enjoy a casual drink. There was also ice cream available in the post-bath area. I also thought it was great that there is a Room where families with children can play. Meals are buffet-style, and everything was delicious. The rock bath is worth seeing at least once—it's wild!

I stayed with the No Meals Included plan. As it was the off-season, I was able to stay at a very reasonable price. The building is old, but it has been nicely renovated. Since it was a discounted Room, I could hear some plumbing noise, but if you just want to enjoy the Onsen and sleep, this Accommodation is more than satisfactory.

The price was reasonable compared to others, and it was great that the Room had a private Onsen. However, there was an issue: the sewage smell was extremely strong, which was disappointing. The odor came up from under the bathroom doorway and from the sink, making me feel unwell, and that was very unfortunate. (Later, I received an email from the owner explaining the cause and apologizing, but I wish it had been checked and inspected before my stay.) Also, since this plan was No Meals Included, it would have been helpful to have aluminum foil, plastic wrap, and a measuring cup for the rice cooker. Because the Accommodation is located in the mountains, I recommend arriving during daylight hours. There is nothing around it, so it was very quiet. I would like to stay again.

I stayed here for the Onsen, but the food was delicious, and the staff were very kind. The building and the room were old, but I liked the nostalgic atmosphere. When leaving, the grandmother of the Ryokan waved until my car was out of sight, which touched my heart. I had a wonderful time.

Although the building feels a bit dated, the Hotel is kept very clean, and since it’s not ski season, it’s a great location for a quiet and relaxing stay. It was also nice to be able to see the city night view from the Room. The meals (not buffet-style) were served promptly by the staff at just the right timing, and there was more than I could finish. They also took photos for us, and the service was excellent. There are a few minor inconveniences (I won’t go into details), but personally I think it’s a good place. If you’re looking for every possible amenity in a Hotel, you can always choose to stay somewhere more expensive.

At the end of the year, I stayed with my elderly parents. Since my mother needed a walker, I was a bit worried due to the lack of barrier-free information in the facility, but prioritized having a private bath and an onsen in the room due to the influenza outbreak. As a result, although the property was not barrier-free, the staff provided such considerate care that it was a very pleasant stay. The parking lot is several tens of meters away, but they offered valet parking for my mother and assisted us in areas with steps. The quality of the onsen was excellent, and our family felt warm and cozy. Although the building is old, it has been renovated and was thoroughly cleaned.

I stayed here during a touring trip. I had a large Room all to myself, and since I had plenty of time, I enjoyed the Onsen four times before checkout. As it was a weekday, I could relax at my own pace. The information said dinner would include salt-grilled ayu, so given the season I was looking forward to late-season ayu, but it turned out to be grilled trout instead. It was still delicious, but a little disappointing. Since it’s deep in the mountains, the stars in the night sky were incredibly beautiful. Thank you.

Bringing our two preschool grandchildren with us, choosing the detached Accommodation was the right decision. It was even the same Room my husband and I had stayed in before! It seemed to be their first time experiencing an open-air bath attached to the Room, and they were thrilled. Since it’s a standalone house, we could relax and enjoy ourselves without worrying about disturbing others even if they got a little noisy. Meals were served in a private dining room, and not only was the food excellent, but above all the service was outstanding. All of the staff were from overseas, but they welcomed us with wonderful smiles, making our meal truly pleasant.

The staff were very courteous, and I had a comfortable stay. All of the meals were delicious, and I was very satisfied! I will stay again.

Thank you very much for your hospitality. We stayed here during our trip to Norikura. It rained all day, so it was a disappointing day, but the Onsen at Misuzuso and the delicious dinner were truly soothing and turned it into a wonderful day. We used the coin laundry. We didn’t know how to use it, but the staff kindly showed us, and everyone was very courteous. Thank you again.

We stayed as a couple. To be honest, we chose this Accommodation because of the low price, but the Room was spacious, the bedding was clean, and we were able to relax comfortably. There were guests in the next Room, and there were times when construction was going on outside, but it didn’t bother us at all—perhaps because the soundproofing is solid. The toilet in the Room does not have a bidet seat, but it seems the shared toilets on the floor are equipped with one. The bath in a separate building had pleasantly silky water, and the washing area was spacious and comfortable. The open-air bath is very close to trees and has quite an atmospheric feel, so we recommend using it in the morning. Also, please be careful as the walkway can be slippery on rainy days. Next time, we would like to use the private bath as well.

Stayed in a Twin Room alone two weeks after the opening. Most guests are foreigners, and the city of Takayama is also filled with international visitors! The staff seemed inexperienced but within an acceptable range. Everything being brand new made the stay very pleasant. The TV is a smart TV comparable to those in a Business Hotel—excellent! The beddings were extremely comfortable for sleeping. The mixed open-air bath requires swimwear, so be sure to bring your own. While the Hotel was great, dining in Takayama city felt tourist-priced; location needs consideration. Famous Hida beef restaurants were fully packed. A hotel I would love to revisit!

We arrived by car. The steep slope and distance from the parking lot to the accommodation made it quite challenging, especially with suitcases. The accommodation itself was clean and well-maintained, including the room, toilet, and bathroom, which made for a pleasant stay. The lamps placed throughout created a unique atmosphere that was very charming. However, I did wonder how other guests spent their time in the dimly lit rooms aside from enjoying the onsen. It was refreshing to escape from the hustle and bustle of city life and relax in a remote mountain area where even smartphones couldn't be used, surrounded by the sound of a flowing river and autumn leaves. I would love to visit again once the open-air bath is restored.

The private bath is a semi-open-air outdoor bath with a roof, yet it still feels wonderfully open. Spacious and recommended for large families as well. One of the highlights is our friendly, affectionate cats.

What we liked - Many of the dining areas are semi-private, which gave our family a nice sense of privacy. - The meal selection wasn’t huge, but it was more than satisfying, and everything we tried was delicious. We appreciated the focus on quality over flashy presentation. - Although all the staff were foreign nationals, everyone was smiling, sincere, and hardworking. It made us want to cheer them on. - Each floor had a completely different hallway interior design and furnishings, which was fun to see. - There was some flexibility at check-in and during meals, so we didn’t have to rush or wait in long lines. We really appreciated being able to move around calmly. A few minor disappointments - The air conditioning in the lobby, hallways, and elevator wasn’t very effective, so it felt hot. The lobby is large with an open atrium so that’s understandable, but the elevator was especially warm. - There were cobwebs on the ceiling near the window in our Room. We stayed as three generations of our family (parents and child), and everyone was very satisfied—we had a wonderful time together. Thank you very much.

We stayed in a barrier-free Room. The Room had been nicely renovated and was comfortable. However, the washroom and toilet doors are automatic, and the noise was quite noticeable. Especially at night, whenever a family member went to the toilet, I woke up each time. The meals were tasty overall, but I felt they could have featured a bit more of Tokachi’s local character. The large public bath had a spacious washing area, but the bathtub felt small. The bath in our Room was spacious and comfortable, but the water was very hot, so we needed to adjust the temperature by adding cold water. We stayed for two nights as a family, and although there were a few points of concern, we had an overall comfortable stay.

Families who have actually stayed here have given feedback like the title, so I’m glad I recommended it.

It was a clean Hotel. It’s about a 15-minute walk from Sapporo Station, so either taking a taxi or walking is fine. The large public bath was spacious, and the sauna was also large. Breakfast was delicious.