Nationwide × Stays Popular For Snow-View BathsHighly rated for customer service and hospitality at Hotel·Ryokan - 5Page Number

We stayed with an infant and a young child, and had a very comfortable stay. The Room was spacious and comfortable, and every staff member was extremely kind and hospitable, so we felt at ease throughout our stay. The meals were well prepared and thoughtfully presented. Since we have children, we are careful about ingredients and additives, but we were able to enjoy everything with peace of mind right through to the final dessert. It was also convenient that the bus stop for the Komagatake Ropeway Station is right in front of the Accommodation. For families with small children, this Accommodation has it all—the spacious Room, the warm support from the staff, reassuring meals, and a convenient location—making it very easy to stay here. We would definitely like to return.

I visited again for the first time in six years. It was during the hot season in July, but as expected, Unzen Onsen at this higher elevation was about 3–4°C cooler than down below. I enjoyed the wonderful scenery and Onsen for three days as always, and the Japanese-Western fusion meals were truly delicious; even the tableware matched each dish beautifully and added to the experience. I was disappointed that the French toast I loved at breakfast before was no longer available, but that was more than made up for by the satisfying meals focused on locally sourced ingredients. I also appreciated the warm, unpretentious hospitality from all of the staff. It’s such a lovely Hotel that you find yourself planning your next visit on the way home.

I stayed for one night and two days. Rooms & Amenities → The in-room open-air bath was clean and very relaxing. Hospitality & Service → I was warmly welcomed from check-in, and the staff responded pleasantly whenever I needed anything, which made me very happy. Onsen Baths → The large public bath was spacious, and the outdoor open-air bath area was also clean. I also appreciated the service of having drinks and towels available in front of the sauna room. Dining → I only had breakfast, but it was delicious.

All the staff had a calm demeanor and provided pleasant service. The Facility and amenities are kept to the bare minimum, which may feel a bit lacking. Various wild birds came to the trees in the garden, delighting both the eyes and ears. Dake Onsen left a great impression—the Onsen town itself is compact, bright, open, and well maintained.

This was my first stay here. The staff’s hospitality and attentiveness, the well-kept garden, the delicious meals, the atmosphere of the open-air bath, and even the adorable cats made it truly special. Everything was outstanding. I would love to visit again.

We stayed with my parents and husband—four adults in total. There was a complimentary alcohol service available until 10:00 p.m. (there was even beer in the Room refrigerator!), and the all-inclusive drinks with meals included a great selection of alcohol. We could even enjoy sparkling wine at breakfast—perfect for my father and me, as we both love drinks. Every summer, we stay one night at an Accommodation in Fukushima to coincide with my mother’s visit home, and my father really loved this place, saying, “Let’s stay here again next time—let’s make it our regular.” From the bath to the lobby to the Room, everything about the interior design and use of space was wonderful no matter where you looked. The staff were also warm and welcoming while still polished and professional. It was our first trip gifting my parents a stay, so it became a truly memorable experience for us. Thank you very much.

This is a small Ryokan with a strong sense of history, and as soon as you step through the entrance, you are welcomed by a classic Japanese Ryokan that blends beautifully with nature. The attentive service from the staff and the view of Kakusenkei Gorge from the Room made for a wonderful welcome. The Onsen is also small, but it was calm and very relaxing. Most impressive of all was the dining experience—every detail, from the food to the presentation and tableware, was outstanding. This is an Accommodation I would definitely like to return to.

This trip was to celebrate my mother’s birthday. She requested to see the Onsen she had visited with my late father during their honeymoon, and also the snow monkeys at Jigokudani Monkey Park. We chose this Accommodation because Reviews repeatedly mentioned the private family bath and a homey, relaxing atmosphere. True to the Reviews, it was a wonderfully quiet and peaceful place. The warm glow of washi paper lamps displayed throughout was beautiful, and we could feel the proprietress’s thoughtful care in every detail. And the food—absolutely delicious! Dinner just kept coming (laugh). Every dish was freshly made and served hot. The best of all was the kake soba hand-made by the chef that very morning. I love soba and visit many places, but I’m sorry—this was truly the best I’ve ever had anywhere. Breakfast also made us happy with piping-hot dashimaki tamago. The highlight of breakfast was the miso soup—I wanted to take home the whole pot. As we’ve gotten older, we choose our trips carefully based on both meals and Accommodation quality, and this place offered outstanding value for money. More than anything, we made unforgettable memories here. On our way out, I bought one of the lamps that were on display at the Accommodation as a gift for my mother. Thanks to you, it became the best birthday present possible. We’ll come again in winter—and again for her birthday next year too. Thank you for taking time out of your busy schedule to listen kindly to my mother’s stories (＾ω＾)

Thank you for taking care of us during our Multiple Night Stay. I was once again impressed to see the owner leading the way and working hard from early in the morning. The soba was truly delicious, and I was disappointed that I couldn’t have it for dinner on the second night. To the person who kindly accommodated my request as someone who likes sweet alcoholic drinks, I was really looking forward to enjoying them on the second night. The freshly cooked rice was wonderful! The soy sauce with an egg-like flavor is becoming a staple in our home. This is an Accommodation we’re excited to visit again. Thank you very much.

All the meals were delicious, and the Onsen was wonderful. The Room and bath areas were kept very clean, so we had a very comfortable stay. The amenities were well provided and really helpful. There was bottled water in the Room refrigerator, and there was also a lounge where you can freely enjoy soft drinks; we had coffee after dinner as well. The Japanese garden in the courtyard was also beautiful. We could choose our favorite yukata, which made us feel even more excited. All the staff were kind and helpful. There were lots of cute cat-themed items in the lobby, hallways, and lounge, which was very soothing. We were able to relax at a leisurely pace. There was a roadside station and a supermarket nearby, so the location was convenient as well. It was such a lovely Accommodation that we would love to stay again. Thank you very much!

With its expansive grounds, tranquil atmosphere, seemingly oversized guest rooms, and dedicated attendants, this is a top-tier Japanese-style Ryokan. While it did feel a bit dated in places—such as not having enough power outlets by the bed—we were very satisfied with our stay. It was disappointing that the private family bath (Nishi-no-Yu) was closed due to reduced hot spring water volume depending on the season.

I stayed here again for the first time in five years. The food and service felt much improved, which was a pleasant surprise. For example, the rice at breakfast was excellent—among the best I’ve had in Yamagata. I also enjoyed chatting with the staff and had a great time. I’d like to visit again soon.

I visited by car with my husband and son on our first family trip in a while. We were delighted by the elegant lobby and lounge, beautifully decorated with flowers and furnishings, and by the stunning view of the cove from the windows. The cave-style bath we had been looking forward to, as well as the panoramic bath, were wonderfully relaxing, with silky-smooth water as we enjoyed the scenery. For dinner, we had an exquisite kaiseki course in a private dining room. We chose sashimi made from locally caught fish of the day, and every dish was outstanding—beautifully presented with impressive table settings. We also enjoyed freshly grilled fugu prepared right in front of us, along with a sake tasting. After dinner, we played darts, enjoyed wine at the bar, and went back to the baths—making the most of our stay. Our Room also had a fantastic view, and we were able to truly unwind. This is an unforgettable Accommodation that I would love to visit again.

The children enjoyed ski lessons and the snow park, while adults relished the onsen and buffet (the hotel's original beer was exquisite, so we bought some as souvenirs), creating wonderful winter memories. The staff's attentive service in every situation and the excellent quali

To visit the "Hyappappo no Yu," I wore boots and a bench coat available in the lobby. While it felt like a bit of effort, soaking in the sulfur onsen while enjoying the view of snow-covered scenery in the open-air bath was absolutely amazing. On my way back to the hotel after wa

The location is simply outstanding. From anywhere on the property, I could see Mt. Bandai beyond Yairoku Pond, and I was moved again and again. In addition, the service, dinner and breakfast, open-air bath, cleanliness, and the lounge’s ease of use were all excellent and comfortable. I’m glad I chose Urabandai Kogen Hotel for my commemorative trip. The nature that changes with each season must be wonderful as well, so next time I’d love to visit in a different season. Thank you very much.

Thank you for taking care of us during the event at Stella Theater. Your staff’s exceptional hospitality and the delicious food made everything absolutely wonderful.

It was a wonderful, very comfortable Accommodation. The Room layout and atmosphere were excellent, and simply gazing at the forest view from the window was soothing—I lost track of time. The in-room Onsen was easy to use, and the water temperature was perfect whenever I bathed. The staff who assisted us were also wonderful. The meals were delicious, and the portions were just right. I would love to stay again in a different season.

Thank you very much for your hospitality the other day. Thank you for preparing the special Room on the 4th floor; the view from the Room was wonderful. Not only could we overlook the streets of Hirugami Onsen town, but we were also able to gaze at the starry sky at night, making it a truly luxurious and moving experience. The meals also featured seasonal local ingredients, and in particular, the salt-grilled amago trout was delicious. We were very satisfied with both the scenery and the food. Thank you for your warm hospitality.

I stayed in a newly renovated Room, and it was wonderful. The in-room perks were excellent. In particular, the all-you-can-eat gelato was an incredibly generous service—perfect after the Onsen—and I enjoyed trying many different flavors. Everything was delicious. The pre-dinner aperitif can be chosen from the menu, and the lounge coffee machine is truly high-quality, so I used it many times. Both the quality and quantity of the meals were very satisfying, and what impressed me most was the staff. There were many young team members, but everyone’s hospitality was outstanding. Some staff members spent a long time chatting with elderly guests because they were approached for conversation, yet they responded without showing any displeasure at all—I was genuinely impressed. You can also enjoy two different types of Onsen water, and I think this Accommodation offers excellent value for money. I will definitely return again. Thank you very much for taking such great care of me.