Nationwide × Stays Popular For Snow-View BathsHighly rated for customer service and hospitality at Hotel·Ryokan - 42Page Number

Thank you for so many wonderful moments. Thanks to the smiles and hospitality of all the staff, we were able to spend an unforgettable time during our stay. As a dual-income couple, it’s been hard for us to coordinate time off, but at 54 we finally made our trip to Hokkaido happen. We will definitely visit again. Would spring or autumn be nice as well? It was truly an exceptional experience—wonderful time, atmosphere, and cuisine.

The Onsen is wonderful. The views from the Room, lobby, and Onsen are full of nature and very relaxing. The building seems old, but it has been well maintained and was clean. The staff were all cheerful and greeted us warmly in clear voices, which felt great and made us smile too. It was also fun to try making our own jingisukan and kama-meshi for the first time. This is a reasonably priced Onsen Hotel that you can truly enjoy—I highly recommend it.

Last week, I stayed at this Ryokan with a friend and had a wonderful night. The Onsen is excellent, and our Room was equipped with Onsen water and a wooden bathtub, which made for a very relaxing experience. I also truly appreciated how quickly the staff called me when I left something behind, allowing me to retrieve it safely. Please note that the bus service in front of the Ryokan stops running at 3:00 PM.

I’m enjoying retirement and return to Japan twice a year (we usually live in Los Angeles), spending a month visiting Onsens with my American husband. His favorite is a famous Accommodation in Kinosaki Onsen, but even he said the food here was exceptionally delicious. We enjoyed two days of truly tasty meals—not just generous portions and many dishes, but outstanding flavor—and it made for a very satisfying Onsen trip. Transportation was inconvenient, but the food was so good it made us forget the inconvenience! Also, as coffee lovers, this was the first time we’ve been able to enjoy authentic coffee at an Onsen Ryokan. This is an Onsen Accommodation we definitely want to stay at again every year before our trip to Kinosaki Onsen. Also, the shampoo and conditioner in the Onsen smelled wonderful and left my color-treated hair smooth—I was very happy with them! Compared with Kinosaki Onsen, the proprietress and staff here were incredibly kind. I hope everyone gets to enjoy the same positive experience we did.

I stayed here with the Zao Snow Monsters package in Shiroishi-Zao. The hot spring was excellent and very refreshing. The meals were very generous, and I ended up leaving a lot. I would like an option with smaller portions.

We stayed as a family. The Accommodation had a calm atmosphere, and the sense of privacy—being able to relax without worrying about other guests—was very comfortable. Both the Room and the common areas were clean, so we could unwind with our child with peace of mind. What we especially loved was that the open-air bath in the Room was an Onsen. Without having to go to a large public bath, we could enjoy Yamashiro Onsen at any time we liked. The Room layout was also very family-friendly: even with our luggage spread out it didn’t feel cramped, and it helped that the sleeping area and relaxing area were nicely separated. Breakfast was just the right amount, and each dish was carefully prepared and delicious. It made for a pleasant start to the day. This is an Accommodation I would highly recommend for families who want to enjoy an Onsen without feeling self-conscious. We’d love to stay again as a family.

I thought my request might be difficult to accommodate, but you called me the day before and took care of it. Thank you very much.

I made a Reservation because I wanted to go snowboarding. The free Shuttle Service to several ski resorts was very convenient. The Onsen and Room were clean, and the meals were luxurious with all-you-can-drink alcohol. The price of around 10,000 yen is an incredible deal. It truly turned into an enjoyable trip. Staying at this Hotel makes you not want to stay at any other Hotel. Thank you very much!

This was my first stay, and I was completely satisfied with the Accommodation. The meals, Onsen, and service were all excellent. Although the price is a bit high, it was well worth it. I was also able to relax and unwind in the open-air bath, which was almost like having it to myself.

We stayed here while sightseeing at Oirase Gorge and Lake Towada. We spent a relaxing time in the spacious garden in front of Lake Towada. Although the building has a sense of history, the Room was clean and well maintained, and we were satisfied with everything—the bath and the meals. It was a wonderful Hotel.

We were able to stay with our dog and had a wonderful time. The meals were delicious, and the golf course greens viewed from the Hotel were dazzling.

Although the exterior looks a bit old, once you step inside it is wonderful, and the front desk staff were very pleasant. The open-air bath in the Room was extremely relaxing, and I ended up using it many times.\nUnfortunately, we ran into a typhoon on the way back and had to leave without seeing anything, but I would like to visit again when the weather is good.

The Onsen water quality, the spacious and open feel, and being able to bathe as a couple made it the best Onsen I’ve ever visited. I enjoyed how the atmosphere changed in the morning, evening, and at night. You buy a bathing garment at the shop and wear it in the bath. It may be a bit short for tall women, so you might want to bring your own. Since we stayed two nights, we went to the Prince Hotel buffet on the second night. The food selection wasn’t very different—just crab and a few additional items, with more variety overall. The Hotel Facility is old and not particularly luxurious, but it’s not expensive, and above all the Onsen is excellent, so I was satisfied.

I use this Hotel when traveling to Hokuriku for work. It had been about a year since my last stay, and the staff’s smiles make this a truly relaxing place. Because I’m here for work, my arrival time is uncertain and I leave early in the morning, so I always book No Meals Included. The Room is kept very clean, and the magnifying mirror at the sink is really helpful when putting on makeup. I’m not sure if every Room has one, but it’s a nice touch. The larger-than-usual refrigerator is also convenient. Ice packs don’t freeze completely solid, but they do freeze to some extent. The Onsen is spacious and stylishly designed. The open-air bath is deep, and there’s a large stone inside that works like a seat—you can adjust your height, which is great. There’s also a cold bath, and I appreciate that it isn’t too cold. This time I arrived in the early evening, so I went out for dinner while taking a walk around the Onsen town. It’s within walking distance, which gave me one more thing to look forward to. I’ll continue staying with No Meals Included—thank you again for your hospitality.

Thank you for having us for one night. As others have mentioned, the warm hospitality was truly comforting. The meals were delicious, and everything was spotless throughout, which left us feeling refreshed. I traveled with my wife and our two daughters, and this was an Accommodation we are genuinely glad we chose. Thank you very much.

The Onsen was spacious and relaxing, and the wide variety of meals tempted us to eat more than we should. The building is old, but well maintained, and we felt truly refreshed by the warm, smiling service and thoughtful hospitality. With baby-friendly bathing facilities and dining options, we felt at ease and would like to visit next time with three generations of our family.

I stayed in a Room with an open-air bath, and the Room was simply outstanding. The spaciousness, cleanliness, design, and the in-room Onsen were all excellent. Since we didn’t order meals this time, we had limited interaction with the staff, but we didn’t experience any inconvenience. I’d love to visit again.

Thank you for your hospitality at the end of the year. The view from the open-air bath was absolutely stunning. As for the meals, I enjoyed delicious fish grilled over an irori hearth, which made dining a fun and unique experience. To the staff from overseas, I understand that Japanese can be challenging, but please keep up the great work! Your smiles are wonderful in a foreign land!

The building is old, but the Room is spacious and clean. The bath facilities were great, especially the barrel sauna. There was also a barrel sauna by the pool, so we could enjoy using the pool as a cold plunge. Meals are buffet-style, tasty, and with a wide variety of dishes. The rates are reasonably affordable, giving the impression of a well-balanced Resort Hotel. If possible, I would like the pool hours to be extended a bit longer.

It was a very clean and relaxing Hotel. The service was courteous, and it’s a Hotel I’d like to stay at again. There are plenty of activities for children, so everyone from kids to adults will be very satisfied. Since there is a lot to explain at check-in, it’s understandable that it takes time for each guest, but there were only two staff members assisting, so a long line formed. I think it would be even better if this could be improved.