Nationwide × Stays Popular For Snow-View BathsHighly rated for customer service and hospitality at Hotel·Ryokan - 41Page Number

I stayed for one night in the middle of my itinerary, and this was my favorite Hotel of the entire trip. The bar counter and lobby that come into view right after entering the entrance immediately got me excited. The Room was clean and stylish. The washbasin area was the open type with no partition from the Room, which is common in newer Hotels, but it didn’t cause any inconvenience. If anything, it made the Room feel more spacious than its actual square meter size. Although I didn’t use them, it seems they also offer a thoughtful selection of items for loan, which felt very considerate for guests on a Multiple Night Stay. The sofa and bed were comfortable as well, and I enjoyed having dinner in the Room that evening. The Onsen was also more than spacious enough and included an open-air bath. Maybe my timing was lucky, but there were few other guests, so it was extremely relaxing. Breakfast was buffet-style; even with a pleasant level of bustle, there were many attentive staff members who made it a great experience. In particular, having egg dishes cooked to my preference was fantastic (you order by QR code so there’s no line, and they bring it to you). A couple of small disappointments: - Parking (I assume it will be improved in the future, but there wasn’t any specific guidance; since it’s simply gravel ground at the moment, checking in at night was a bit confusing.) - The reception staff at the breakfast venue (I had planned on No Meals Included originally, but I was so impressed by how wonderful this Hotel is—and seeing available seats—I asked if I could join the breakfast buffet last minute. However, whenever I asked about seating or pricing details, I received guidance that strongly emphasized only negative points. It made me wonder if walk-ins aren’t really welcomed. That said, once inside—especially thanks to the excellent male staff member overseeing service—the experience turned out very positive.) I’m not sure what prices are like during peak winter season, but this is a Hotel I definitely want to stop by again whenever I visit Hokkaido.

This was my first time staying with Itoen Hotels. The Accommodation at Yunishikawa Onsen was very clean and pleasant. The buffet dishes were also replenished promptly, and I am truly grateful to all the staff. I would definitely like to stay again.

We visited Otaru for a birthday trip this time. The Accommodation was a very calm and relaxing space, and having an Onsen in the Room was the best. With the all-inclusive plan, not only was the food delicious, but they also served wines and sake that paired perfectly with each meal—everything was excellent. There is also a bar inside the Accommodation, where they offered cocktails and wines tailored to our preferences, brought snacks without us even asking, and truly took great care of us; chatting with the bar staff was so much fun and made it feel very welcoming. Every staff member provided truly outstanding service. We were completely satisfied with this Accommodation and would love to visit again. Thanks to you, we were able to have a wonderful birthday.

When we arrived at Komaki Port, it was pouring rain and we were worried about what lay ahead, but the staff’s bright smiles instantly put us at ease. They gave us a detailed tour of the Accommodation, which truly impressed us. The open-air bath was challenging in the rain, but it turned into a unique experience we wouldn’t normally have, and that made it special in its own way. The food was more than we could finish, with outstanding quality, and there were many moments when the staff’s thoughtful care really moved us. The Room had just been renovated and was a very satisfying space. However, at night when using the Room’s open-air bath, we did notice insects being drawn to the lights. Seeing all the staff waving goodbye as we left made this an Accommodation we definitely want to visit again. Thank you very much.

The service was courteous, and the meals were excellent. I especially enjoyed the simple yet Western-style pot-au-feu and would love to have it again. The bath was also very good (I soaked four times). As someone who usually stays at Business Hotels, this reminded me how great an Onsen Accommodation can be.

Since it was self check-in, I didn’t have high expectations, but it was a Facility where I could relax comfortably, including the Room, Onsen, and relaxation room. The Onsen quality was excellent; although it was set up so you could visit other Onsens as well, there was no need. There are no meals provided, but just before heading up the mountain there is “Gutto Yamagata,” which offers a great selection of Yamagata food and everything from meals to alcohol. I would like to stay here again when I visit Yamagata.

We stayed as a group. The banquet hall and meals were delicious, and the Onsen was relaxing—overall a comfortable Accommodation. Surrounded by greenery in a quiet setting, we would like to stay here again when visiting Nikko.

I was impressed by the staff’s thoughtful, unobtrusive hospitality. The meals featured plenty of wild mountain vegetables and local ingredients, and I was very satisfied with the careful preparation. They were wonderful dishes you can’t experience in the city. We also used the private bath, which I highly recommend. It was just the right size and temperature, and it was comforting that the changing area had tatami mats. This is a memorable Accommodation I would love to stay at again.

I didn’t see everything, but the building was clean, and it was great that they offered a welcome drink (including alcohol) as well as evening drinks (I fell asleep and couldn’t use it). The lobby also has an Akabeko, which really gives you a sense of Fukushima. There is both an

Herbal medicinal teas before and after meals are also a nice touch. At dinner, you can drink as much as you like of your preferred beverages, including alcohol, and every dish was truly delicious. Although we stayed on a weekday, they kindly served us the weekend-only sashimi as well, which we enjoyed with fresh wasabi! The baths were crowded, so we couldn’t relax as much as we’d hoped, but overall we were satisfied. However, it was disappointing that the futon in the Japanese-style room was quite thin.

Overall, we had a very satisfying stay. A clean property, a buffet, and a large bath! We enjoyed our reserved table tennis, and afterward you kindly extended our karaoke time by an extra 30 minutes. Thanks to the thoughtful hospitality of the Hotel staff, my children in their second year of working life were able to forget their daily stress and smile more. Thank you for a truly wonderful day.

We stayed with four friends. The building is old, but the Japanese-style room was spacious. The restroom was a bit hard to find, but we were able to use it without any issues. The dining area was also large, and thanks to staggered meal times it was rarely crowded. There was a wide variety of dishes, so we could enjoy our meal at a relaxed pace. Both baths require taking stairs from the entrance, so I felt it might be difficult for guests with mobility issues. One of the baths had water that was too lukewarm, so we couldn’t stay in for long. The parking lot is far away, but they provided Shuttle Service by car, which was helpful. Thank you for your hospitality.

The selection of cakes and alcoholic drinks was excellent, and I really enjoyed spending time with a book. The service during meals felt special and was very attentive, and everything was delicious. Both the room and the bath were very comfortable. Thank you to all the staff for their kindness—I would definitely like to stay again.

We stayed in a room with a private open-air bath. The room was spotless and very spacious. The open-air bath was generously sized, and we were able to relax while listening to the sound of the clear river flowing below the inn. We stayed for two nights, and they changed the meal menu each day, so we enjoyed it without getting bored. Both the T-bone steak and filet steak were lean Joshu beef—low in fat yet incredibly tender—and my spouse and I were thrilled as we ate. We were also pleasantly surprised by how delicious the thick-cut bacon served with the salad was. We are grateful to all of the staff for their very courteous service. Both of us would love to visit again.

The in-room Facilities are excellent. It’s quiet, so you can sleep peacefully and relax. The sofa bed is also much more comfortable than those at other Hotels.

Thank you for taking care of me on this touring trip! I really appreciated being allowed to park my motorcycle under the eaves by the entrance. The staff included many young women from overseas, and everyone served us politely with constant smiles, so I was able to fully enjoy a satisfying Onsen Accommodation—thank you very much. Next time, I’d like to visit with my wife and daughters as a family, and I look forward to seeing you then. If I may make one request: I had a beer in the floor area next to the front desk, but I was disappointed that the glass was at room temperature (it was a hot day, so it felt lukewarm). I would be grateful if you could consider this. Thank you again for such an enjoyable stay at your Onsen Accommodation. This middle-aged rider will definitely be back!

Although it is a secluded Accommodation in the mountains, both the baths and dinner were excellent, and the breakfast buffet in particular was very satisfying—I would like to visit again. However, perhaps due to the season, the cicadas were quite loud and felt a bit noisy.

My spouse and I stayed here as a couple. Both the bath and the meals were excellent!!! The Room had a log-cabin feel and a resort vibe. Very clean! We’d love to stay again. The day-use bathing is very popular, so it was a bit too crowded. I do wish the time slots were a little shorter, but it’s understandable given how popular it is—a luxurious complaint.

It was a truly wonderful Accommodation. The Room, meals, and Onsen were all completely satisfying. The staff were also very kind, and we were able to relax and enjoy a comfortable stay. We also enjoyed the nature of Norikura, and it is an Accommodation we would definitely like to stay at again. Thank you very much.

I made a reservation at a hotel along the mountain stream to enjoy the onsen and buffet-style meals. The outdoor bath by the stream was excellent, especially "Shingen's Hidden Onsen," which offered a great view of the stream. The next morning, the outdoor baths switched betwe