Nationwide × Stays Popular For Snow-View BathsHighly rated for customer service and hospitality at Hotel·Ryokan - 38Page Number

The open-air bath had a window, and I bathed with the screen in place. The Room had a great view, so I could relax and enjoy the scenery while soaking. The Room was compact, and the washbasin was right next to the bed; at first I found it a bit surprising, but it was actually convenient for drying my hair and getting ready. The Room felt slightly humid. I was disappointed that the toilet paper holder and the bath shelf were coming loose. Also, other LiVEMAX properties offered coffee service, but this one did not, and the coffee served with meals tasted weak. The meals were excellent—the simmered splendid alfonsino (kinmedai) was especially delicious, and the Japanese set breakfast was also very good. All of the staff were very pleasant, so I had a comfortable stay. I would definitely like to visit again.

The open-air bath was truly wonderful, and the water temperature was very comfortable, so I could soak for a long time. It was a No Meals Included Plan, but I was able to spend a quiet and relaxing time. It’s an Accommodation where I could really unwind, and I’d like to stay again. Thank you very much.

We stayed here as a couple on a trip to Matsumoto. We made a Reservation at this Hotel because we were looking for a guest Room near Matsumoto Castle with an open-air bath and private dining. It was close to the castle, and we arrived without getting lost. Both the building and the Room were very well cleaned and felt spotless. The view from the Room was also great. We enjoyed our meal in a private room, and everything was delicious. We chose the dining Plan for guests aged 50 and over, and the portion size was just right. Since there aren’t many shops nearby, we bought drinks from the vending machine inside, but there was only one machine, so the selection was limited. Overall: 5 stars. I usually buy towels with the Hotel name when I stay somewhere, but I forgot this time—so when we visit Matsumoto again, we’ll be happy to stay here again.

It’s a small, quiet Onsen town with very little to walk around and see. The Ryokan is quite old and it’s hard to call it spotless, but it’s a great place to relax in a laid-back rural setting. Each dish is carefully prepared, beautifully presented, and truly delicious—wonderful meals overall. The bath water also has its own distinctive character; I liked it as an Onsen. In summer they keep it at a lukewarm temperature, so you can soak for a long time. The owner and staff were friendly and genuinely kind.

I was able to relax and take it easy. Sitting by the fireplace, I enjoyed the nostalgic scent, sound, and flames of the burning firewood. The free-flow alcohol and drinks were wonderful—I was pleasantly surprised. It was perfect for a quick drink after a bath. The snacks were delicious as well; it felt like you really let the quality of the ingredients speak for itself. The evening buffet also had a handmade feel and was very tasty. Breakfast offered so many options that I couldn’t try everything. If I have the chance, I’d love to stay again.

I’d been wanting to visit Japan’s highest-altitude Onsen for a long time, and after reading various Reviews, I chose this Accommodation. The Shuttle Service from Karuizawa Station was also a big plus. The indoor bath has some small windows partially open, so you can feel the breeze and enjoy it almost like an open-air bath. The open-air bath is about a 2-minute walk after going outside, so honestly I thought it might be a bit of a hassle. But once I got in, I forgot all about that. The view and the water were amazing. I will definitely come again! However, the wooden walkway on the way shows some wear, so if you have mobility issues, please be careful when walking in slippers. Also, after rain it’s downhill and may be slippery. The buffet also offered health-conscious options, and everything was delicious. Thank you to everyone at the Accommodation—the staff and the driver—for your hospitality.

My monthly staycation is usually at a Hotel in my local Minato Mirai area, but this time I went a bit farther to Hotel Indigo Gora. I drove there alone, and the winding mountain roads in Hakone were a little tiring. I arrived before check-in and planned to relax at the footbath, but as soon as I parked in the outdoor lot in front of the Hotel, a staff member came right away and helped with my luggage. The welcome drink and Umaibo snack were a nice touch, and being able to check in comfortably while seated is one of those pleasures you expect from a Hotel of this class. When I entered my Room with the staff’s guidance, I couldn’t help saying, “Beautiful!” out loud. It’s a compact Hotel with around 100 rooms, but the Japanese-modern design—combining a raised tatami area with beds—was truly charming. I usually prefer modern Hotels, but this stay reminded me how calming and appealing Japanese-modern style can be. For dinner, I ordered à la carte at the on-site restaurant. The shrimp, scallops, and abalone in the bouillabaisse were surprisingly tender; the burrata was rich and paired perfectly with tomato and basil. The white wine went down easily. Since I don’t eat much, I also appreciated having à la carte options instead of only set courses. The bath in my Room was spacious, and I was able to fully enjoy the Onsen at leisure. The breakfast buffet also impressed me in both variety and quality—especially the green beans dressed with sesame sauce, which tasted far better than anything I could make at home. Even as someone who eats lightly (and can be picky), it was more than satisfying. The hospitality from everyone on staff was excellent, and the entire property was beautiful and comfortable. It was a wonderful Hotel that made me want to return again.

I have stayed at TAOYA several times over the past few years. This was my first time at Kawaji Onsen, and although it was only for one night, I had a wonderful stay—the atmosphere was quiet and the meals were delicious. Some of the staff were from overseas, but everyone was very kind and provided pleasant service. It has become one of the Accommodations I would definitely like to visit again, and I will recommend it to friends. (Just one thing: there is a large stone on the bottom of the open-air bath, and at night it’s hard to see where it is, so I felt it could be a bit dangerous. For that reason, I deducted one star.)

This time I took the Shinkansen to Sendai and used the free Shuttle Service bus from Sendai Station for a round trip. After arriving, I had a beer, and at dinner I ate and drank as well. I also got to use the pool, so I was very satisfied. Since I was traveling alone, my Room was a single and felt a bit small, but next time I'd like to go with friends and try staying in a larger Room. I'd like to visit again.

My daughter, who lives far away, was able to come home during the holiday, so we stayed on 9/20 during Silver Week. At first, we had made a Reservation at another Hotel because we planned to go grape picking in Fukushima and then travel to Morioka. However, with the typhoon making the weather uncertain, we kept considering a closer plan until the last minute. When an opening came up for a Room with an open-air bath, we quickly made a Reservation here. Since our family travels entirely by car, changing our schedule gave us extra time. We arrived early and planned to take a walk nearby, and the parking staff kindly recommended some spots for us. The footbath was very relaxing. The open-air bath in the Room does not have a washing area, but it wasn’t an issue—washing first at the large public bath or using the indoor bath in the Room was enough. Dinner and breakfast are buffet-style. When traveling as a family of four, we usually choose Accommodations with buffets, so we truly appreciate Itoen Hotel for its reasonable pricing. Some people have various opinions about the food, but if you search under the same conditions (a Room with an open-air bath), most places cost about twice as much or more than Itoen Hotel. If you’re dissatisfied, it simply means you should increase your budget. The Tsukimi Fair set dishes and—during Silver Week—the bluefin tuna and roast beef sushi were especially popular. The ramen was also delicious; since this is Fukushima, perhaps it had a Kitakata-style soup? Our family was very satisfied. Because of the typhoon’s impact, we decided to relax at the Hotel. We enjoyed soaking in the Onsen many times, eating until we were full, winning prizes in the game corner arcade area, and having fun playing table tennis—it was a wonderful stay. Since I made this Reservation in such haste, I caused trouble due to my own mistake. Also after checking out and leaving, my daughter realized something important to her was missing. When we turned back and returned to the Hotel staff immediately told us it had been found at the shop counter—this truly helped us so much. Thank you very much for your kind assistance. Lastly I would like to express my sincere thanks to everyone—the person who handled my call regarding my mistake during Reservation booking as well as all staff at reception front desk parking restaurant shop housekeeping and throughout this Hotel. Thank you very much.

More than 40 years ago, when I was a child, I stayed here with my mother, my older brother, and a family who were acquaintances of my mother. I could barely remember anything other than the name, but after all these years, I’m glad I was able to stay again—this time with my own family. The portions at both dinner and breakfast were very satisfying, and I was happy to have my favorite hoba miso. I love Gero, so if I have the chance, I’d like to stay again.

For dinner, we chose the Chinese made-to-order buffet, and every dish was delicious.

First of all, thank you to the front desk staff for your courteous service from check-in onward. I carefully checked the weather forecast and decided there would be no snowfall, then hurriedly planned a trip to my beloved Hida Takayama and Okuhida. After leisurely enjoying the old town streets, I headed to the Accommodation and arrived around dusk—only to see white flakes falling from the sky. In the end, it worked out perfectly. The early-morning Onsen was a stunning open-air bath with snow viewing and a softly lit winter landscape. With no wind, I was able to enjoy a quiet moment all to myself and Clear away my daily fatigue and stress. The indoor bath also had a lovely interior and atmosphere, was beautifully cleaned, and I enjoyed a full hour—completely satisfied. The Yakult drink service in the post-bath lounge was another thoughtful touch; I ended up having three. Breakfast afterward was outstanding for someone who loves Japanese food—I had three large bowls of rice first thing in the morning. Hoba miso, “tsukemono steak,” kombu rolls, simmered ganmodoki, steamed vegetables, miso soup with fried tofu… And as if that weren’t enough, I even finished off some special curry rice. Now I’m slightly nervous about my next regular checkup with my hemoglobin A1c likely going up… On the way home I did some light exercise by strolling around Takayama again: Sakurayama Hachimangu Shrine, the Takayama Festival Float Exhibition Hall, Hiroshige’s baumkuchen shop, a cat café, and more. This is an Accommodation I’d like to visit again anytime in any season—and one I truly hope to stay at again. Next time I’d love to try dinner as well. When I noticed the interior (tatami flooring?), it felt familiar—then I realized it’s part of the same group as Hida Hanazato no Yu Takayama Ouan. Once again, it struck me as a wonderful concept: clean and beautifully Japanese in style. Thank you very much.

It was a wonderful Accommodation. Everything was very clean, and the front desk staff were outstanding. After climbing Mt. Rishiri, I was able to relax in the natural hot spring and soothe my fatigue. I could also watch the sunset from the open-air bath. The only thing I would ask is that, although the indoor bath is in a great location with an ocean view, it was hard to see outside clearly. I understand it must be difficult because sea spray quickly leaves marks, but it would be perfect if you could use something like a high-pressure washer so guests could enjoy the sunset even from inside.

I stayed at Naraya Ryokan before moving overseas in November. I won’t be back for a while, but I’m glad I had the chance to stay at such a wonderful Ryokan. The Room, meals, and Onsen were all excellent.

I had long had this Accommodation on my list to visit, and chose it for a trip to celebrate my retirement. With no worries about the weather, I thoroughly enjoyed visiting the baths. There was also a free Shuttle Service from Shin-Tamagawa to Tamagawa, and the vigorously bubbling Onsen was truly impressive. Both the quality and quantity of the meals were excellent, and I was able to fully enjoy Akita’s local cuisine.

This was a wonderful inn, just as the reviews said. Although the facilities are old, everything felt clean throughout, and it was very comfortable. The baths in particular were so good that they alone made me want to come back. The view of the Hakuba mountain range from the open-air bath was so soothing that I could have stayed there forever. Soaking in the indoor bath fed by natural hot spring water eased my fatigue, and I slept soundly through the night without waking even once. Breakfast and dinner were buffet-style with Japanese, Western, and Chinese options; not only did they cook beef steak and white shrimp tempura right in front of you, but there were also many dishes thoughtfully prepared using healthy local ingredients, which I really appreciated. I was also impressed by how quick-thinking and pleasant all of the hotel staff were. It’s a hotel I definitely want to visit again.

The large public bath was clean and very nice.\nWe enjoyed the well-equipped recreational area on the first floor, including table tennis.\nWe were satisfied with the service.

The Onsen was excellent. Thanks to the Onsen, I slept very well. Thank you very much.

Thank you for taking care of us on our family trip. The building was old, but the bath and the Room were clean, so it didn’t bother us. The parking attendant, the front desk staff, and all other employees were very pleasant, and we were able to stay comfortably. There is no refrigerator in the Room, but there was a shared refrigerator in the washroom area that we could use. Tea was also provided in the hallway. Since we used the bath late at night, it was almost like having it to ourselves and we could relax. The open-air bath was also very nice. Breakfast was mainly Japanese-style, and the rice was especially delicious. We were told it is cooked in a traditional pot, and it even had some crispy browned rice. We also heard that staff draw the water themselves, and it tasted great as well. Our family has been saying we’d love to come again.