Nationwide × Stays Popular For Snow-View BathsHighly rated for customer service and hospitality at Hotel·Ryokan - 37Page Number

We stayed as a family to celebrate my husband’s birthday and our wedding anniversary. From the moment we checked in, we were amazed by the spacious, wonderful Room you prepared for us. When we checked out, we learned that it had been upgraded free of charge, which truly moved us even more. At dinner, you even prepared a fruit platter to celebrate my husband’s birthday and our anniversary—thank you so much. Our whole family was touched by your warm thoughtfulness. The Onsen also offered a great variety, and we enjoyed bathing many times. Most memorable of all was the dinner buffet. Not only was every dish delicious, but each time limited-quantity items were announced one after another, we found ourselves excitedly wondering what would come next as we enjoyed our meal. Thanks to the Room, the Onsen, the meals, and above all the warm hospitality of your staff, this trip became an unforgettable memory for our entire family. After returning home, my husband and children told me, “Thanks to you, Mom, it was such a wonderful trip. Let’s do it again.” That made this trip especially joyful for me as well. I sincerely appreciate all of your kindness and consideration. We look forward to visiting again as a family someday. Thank you very much.

It was a wonderful Hotel nestled in nature. We relaxed on the garden hammock and enjoyed the outdoors both day and night. The basement gift shop and game corner were also fun! The bath was excellent, and we enjoyed a leisurely, filling meal with our family.

The full-course dinner in the evening was our child’s first experience, and it was a wonderful one. Everything at breakfast was delicious. The restaurant staff were warm and attentive, which really impressed us. We would definitely like to visit again.

The natural Onsen spring water was available and very relaxing. The washing area also had ReFa showerheads, and the fine bubbles made washing my face feel great. The cake buffet was enjoyable as well, with cakes and Japanese sweets such as arare rice crackers and mitarashi dango, plus many kinds of drinks.

The open-air bath was absolutely wonderful!! Breakfast—both Japanese and Western—offered a great variety of Gunma ingredients, and everything was delicious. I was especially impressed by the omelet made in the open kitchen; they customized the seasoning and sauce to my liking. Of course, it tasted great! Unfortunately, we weren’t blessed with good weather. The fog was so thick that we couldn’t enjoy the view from the Room or from the open-air bath, and I wasn’t able to see Mt. Asama or the surrounding mountain range I had been looking forward to—which was very disappointing. Perhaps because of the bad weather, there was a cute little teru-teru bozu placed in our Room, which really warmed my heart. Thank you for your wonderful hospitality. Here are a few things I noticed: It would have been nice if shower caps and hairbrushes were provided in the bathroom. I had breakfast by the window overlooking the golf course, but I noticed a spider web near the top of the window area. (There were quite a few on the outside as well.)

We stayed in a private cottage with an exclusive dog run! The cottage was very clean, quiet, and extremely comfortable.\nDinner was catered in the Room, but there were no drink services, so we went to a convenience store in the evening to buy some. We strongly felt it was necessary to bring our own items in advance.\nThe reception was far from the Room, and the guidance felt a bit rough, so we rated it 4 stars. However, we were very satisfied with the Room and found the hinoki bath soothing. We will stay again!

We stayed here with our family to celebrate our wedding anniversary. When I mentioned at the time of booking that we were staying for our anniversary, they upgraded our room on the day, and we were truly impressed by how spacious and wonderful it was. At dinner, they took photos for us, and when we left, they even gave us the photos as a gift—it made us so happy. Thanks to the warm hospitality of all the staff, it became a memorable wedding anniversary. We would definitely love to stay again. Thank you very much.

A Room with an open-air bath, great views, and a wonderful atmosphere. We also appreciated being able to enjoy free drinks such as beer. Both dinner and breakfast were satisfying in both quantity and quality. The relaxed dining atmosphere was excellent! The staff’s thoughtful hospitality was also very pleasant.

This was a highly satisfying Hotel stay from check-in to check-out. What surprised me most was the wide variety of drinks and ice cream available in the complimentary area. Guests can enjoy unlimited drinks, from alcohol to soft drinks, and I also loved making my own ice cream—it was a lot of fun. The staff kindly guided me through the Room and breakfast information at check-in, and they responded quickly to an unexpected situation during my stay. Breakfast arrived at my Room right on time and was wonderfully warm and delicious. I truly feel this was the best Hotel I have ever stayed at. Next time, I’d like to stay in a different Room and discover something new! Thank you very much!

The Facilities were excellent, and we enjoyed a relaxing dinner in our Room. We were very satisfied with both the price and what was included, making it a wonderful one-night stay. Thank you very much. That said, while the simple style was nice in its own way, we would have appreciated a few thoughtful words from the Accommodation staff at check-in and check-out, or a small service such as offering a cup of coffee after breakfast.

It was my first time in Hanamaki, a town that brings to mind Kenji Miyazawa and Shohei Ohtani. I arrived in just under an hour by shuttle bus from Shin-Hanamaki Station. This is a wonderful Ryokan with the nostalgic charm of the Showa era, exactly as I had imagined. I arrived after 4:00 p.m., and since dinner started at 5:30 p.m., I hurried to the Onsen. First was “Katsura-no-Yu.” After washing, I headed to the open-air bath. Watching my step, I made my way down to the lower bath and soaked slowly while looking out over the mountain stream—pure bliss. After a short break, I tried “Hakuen-no-Yu,” the most famous standing bath here. For me, the water at “Hakuen-no-Yu” felt softer. Dinner was very lavish; we also added sea bream and crab shabu-shabu. Everything tasted excellent, and I enjoyed every last bite. After that—and again the next morning—I soaked in the Onsen about three more times in total; it truly was an Onsen-filled stay. My favorites were “Hakuen-no-Yu” for its soft water and the open-air bath at “Katsura-no-Yu,” where you can relax while gazing at the stream. The Onsen was so good that I even made a Reservation for November on my way home. Next time, I plan to stay at “Jusangatsu.”

I stayed in a Room at Hakubaittei. The building is old, and the in-room toilet, sink, and bath felt dated, but everything was well cleaned and felt hygienic. The light switches were unresponsive and had a delay before turning on, which was inconvenient. The Onsen baths offer a wide variety and were very satisfying. There are also many open-air baths. The changing area was clean as well. There are several entrances to the baths, but when using the entrance near the front desk, the cold-water dispenser was only located between the changing area and the bathing area. It would have been nice to have a cold-water dispenser with cups near that entrance or in the changing area. There were dispensers near other entrances. The meals weren’t anything special, but everything tasted good. The service was also good. The breakfast buffet had plenty of variety and was delicious, with shabu-shabu, tuna sashimi, and kamameshi even in the morning. I chose this Accommodation for the baths and food, so it was absolutely the right choice! I’d like to stay again.

It was wonderful. As an Accommodation that everyone would want to visit at least once, it truly lived up to its reputation. All of the staff were kind and provided courteous service. Thank you for a lovely trip. I imagine it must be very difficult to preserve this Ryokan for 200 or 300 years, but please continue passing Japan’s history on to future generations.

Located in a secluded area with an exceptional view from the window! The atmosphere, reminiscent of a place where bears might appear, adds to the charm!

Following my visit to Chuson-ji in April, I had another chance to go and stayed here again. In April, we were happy to stay at a reasonable price in a 1st-floor Room in the annex, so this time we booked two Rooms with dinner and breakfast included. This time, both Rooms were on the 4th floor with a great view, which was wonderful. Thank you again, and we look forward to staying with you next time.

Just as the Accommodation’s name suggests, my mind felt cleansed. The open-air bath was breathtaking with nature right in front of me, along with birdsong and the sound of the wind—it was wonderful.

Thanks to you, it was an amazing trip! Thank you. If I had one suggestion, it would be that the night sky might have looked even more beautiful if the streetlights—or other lights—were dimmer after dark.

I stayed in June. It was a triple Room, but the beds were close together, and I really appreciated that we could still spread out three suitcases. There is an added power outlet and USB port by the pillow, but they get hot when in use, so please be careful. Also, they have a cover, so you might not notice them at first. The light switches in the Room are hard to understand, and it feels a bit dark. For the lamps, you need to pull the cord to turn them on. The bath area is an Onsen with two indoor baths plus an open-air bath and a sauna, so I was able to relax for a long time. It was clean and well maintained. The in-room bathroom is combined with the toilet. Adjusting the water temperature is inconvenient because you have to run both hot and cold water separately. The washbasin area was spacious. Thank you for keeping my frozen items at reception. It really helped. It’s three stops from Sapporo Station so it feels a bit far, but it’s about a 3-minute walk from the station nearby. It’s also within walking distance from Susukino Station (about 15 minutes), so I enjoyed getting around on foot. I will stay again.

Last year, I stayed here with my parents, who use wheelchairs, and we were truly well taken care of. I wanted to bring them to the Onsen they love while they were recuperating, and we chose this place because the Room had a bath and it was barrier-free. The Room was very relaxing, and the food was exceptional—my parents kept saying how delicious it was as they ate with such joy. Late at night, my father and I also enjoyed the ramen snack service and ice cream together. After that, my father passed away, so this year we stayed again in his memory. At dinner, you kindly prepared a set meal for him with rice and miso soup among other items. I was deeply moved by this unexpected gesture and couldn’t hold back my tears. We displayed his photo, shared memories of him, and enjoyed the meal. The Facility is wonderful, but above all else, thank you for your heartfelt hospitality. I would love to stay again!

My first time in Aizu-Wakamatsu! This Accommodation was high quality for the price. Unfortunately, it poured with heavy rain, so the stargazing open-air bath was a downpour. I must have made my Reservation too late, and could only book the earliest morning slot. This time we chose a package that included this bath, but the private-use fee of 4,400 yen felt a bit expensive. The meals were delicious, mainly featuring local Aizu cuisine. One small disappointment was that the rice I had been looking forward to was mushy and not very tasty. The staff’s hospitality was excellent. Overall, it was a good Accommodation.