Nationwide × Stays Popular For Snow-View BathsHighly rated for customer service and hospitality at Hotel·Ryokan - 3Page Number

All the staff were kind and helpful; the meals were outstanding, the Onsen was wonderful, and every aspect of the service showed thoughtful attention to detail—truly a lovely Accommodation.\nI also loved the tasteful selection of plants in the garden; the autumn berries added beautiful color, and I wanted to use it as inspiration for my own garden, so I took photos and used Google to find out the names of some of the trees.\nIn the morning, a varied tit even came by to visit, and I found myself soothed by this beautiful garden that never got boring no matter how long I looked at it.\nEverything was perfect from start to finish, and we were able to enjoy a truly luxurious time.\nI’d love to visit again in a different season. Thank you for taking such great care of us!

I had a very comfortable stay. Both the property and the Room were clean and well maintained, with thorough housekeeping. The meals were delicious and served in just the right portions. The staff’s service was naturally friendly and made me feel at ease. The only disappointment was that I was looking forward to a beer after my bath, but there was no shop or vending machine, so I had to wait until dinner. That said, this is a rather indulgent request given how well stocked the drink bar in the lobby is. It was an Accommodation I would like to visit again.

It was my first time in a while soaking in a bath with a strong sulfur scent, and it truly felt like, “I’m at an Onsen!!!” I was very satisfied. The front desk staff and the dinner service staff were also young, efficient, and excellent.

We stay here every year around this time. The calm atmosphere remains unchanged, the food is delicious, and the staff are wonderful, so we are always very satisfied. Until now, we have visited as a couple, but this year we brought our two children and came as a family of four. Our children also had a very fulfilling time and were extremely happy with their stay. We would love to return next year as a family of four.

Please remove your shoes upon arrival; guests generally walk around in socks. I loved it from that moment on! The room felt modern, was quite spacious, and very clean—so impressive. All-you-can-drink is available from check-in until 21:00. I don’t drink alcohol myself, but there was a great selection and my companion was very happy. I was a bit disappointed that the “milk” seemed more like a milk beverage, but there were plenty of other drinks. It felt wonderful to enjoy drinks while soaking in the footbath. For dinner we chose the top course, and it was my first time having such amazing meat!!! The salad bar was also very satisfying. The foreign staff member who explained everything to us seemed sweet and new at the job—I couldn’t help but want to cheer her on. Her smile was lovely! Not just her—everyone on staff was kind and had great smiles. There are two baths: the “Beauty Bath” and the “Health Bath.” The Beauty Bath is definitely more exciting. There were ReFa shower heads with a mist setting, and the hair dryers were Panasonic and ReFa as well. It was also nice that you can borrow shampoo. I’d seen reviews saying there wasn’t much for breakfast, but I was satisfied! The curry had a Japanese-style flavor and was delicious. The croquettes were great too—I ate a lot. I also loved being able to eat lots of cherry tomatoes at both dinner and breakfast (I wonder where they’re from). Maybe it just happened to be that way during our stay, but most guests seemed older, and since there aren’t many rooms overall, it felt calm and relaxing—which I really liked. I’d love to stay again. It’s also nice that you can play park golf—I didn’t try it this time, but maybe I should have!

I visited Shibu Onsen during the quieter period just after the Obon holidays. It was a very clean Onsen Ryokan, with the Room, amenities, and baths all well maintained. The level of service was just right, and I had a comfortable stay. As for the meals, I thought the adult dishes were good, but I wish there had been more creativity in the children’s meals. They consisted of fried foods such as sausages, frozen chicken, and French fries, and my child hardly ate any of it.

The bath and in-room dining were both excellent. This is an Accommodation we would definitely like to visit again.

The breakfast and dinner buffets were outstanding and truly exciting. I was especially amazed by the wide variety of breads at breakfast. Everything was delicious, but I regret that I couldn’t try them all. We also enjoyed drinks and sweets in the lovely lounge, and the staff’s attentive service made our stay very comfortable. This is an Accommodation I would love to visit again.

The cuisine, Room, Onsen, and service were all excellent. It truly made us want to come back! At the end of our summer vacation, we made wonderful memories here and felt motivated to work hard again. We have stayed at other Accommodations in Ikaho several times, but Kogure is the best. Please continue your warm hospitality and bring comfort to many more guests.

This was my first return visit in quite a while. So much time had passed that my memories from the last stay had faded, but I still remembered how good it was... so I decided to stay again. Just like last time, everything was wonderful this time as well! The hospitality and the staff were truly outstanding. It’s definitely a place you’ll want to come back to. Thank you very much.

This was my second stay at this Hotel, and once again everything was perfect. The hospitality is outstanding, and every member of the staff is truly impeccable. The interior design is tasteful, the meals are delicious, and I highly recommend this Hotel. Having lived abroad for many years and stayed at many top-class Hotels around the world, Kinugawa Kanaya Hotel is one of my favorites.

This was our first stay with my husband, a friend, and two dogs. The Room was spacious, and although it rained both nights, we were able to relax and take it easy. The dog run was covered with wood chips, so our dogs’ paws didn’t get muddy. Having a free-flowing hot spring bath in each villa was very appealing, and my Onsen-loving husband took many baths and was very satisfied. This time we chose the No Meals Included plan, but we bought cheese and bread from the shops introduced in the in-room guide for this Accommodation, and everything was delicious. We’ve been talking about staying for three nights next time. We’re looking forward to staying again. Thank you very much for your hospitality.

This was our first stay at the accommodation. The dishes were beautifully presented, delicious, and very satisfying. The onsen water was slightly warm, with a soft texture that allowed us to relax and enjoy it at our own pace. The staff were incredibly kind and attentive, which w

Everything was always clean, and I had a very comfortable stay! All of the staff provided wonderful hospitality. This time, I chose the “Tajima Beef Colorful Kaiseki” course! They carefully explained each dish, which made it even more enjoyable. I was able to fully enjoy Kinosaki at night.

Both dinner and breakfast were delicious, and we were very satisfied. The staff were also extremely friendly. Taking off our shoes at the entrance helped us relax even more. We would love to stay again if we have the opportunity!

The Room, meals, Sea of Japan view, atmosphere, and the staff’s thoughtful hospitality—everything about this Accommodation was perfect. Warm, comforting touches were sprinkled throughout, making our stay truly happy. This is an Accommodation we would love to visit again when we have the chance.

The entire accommodation is impeccably clean. Apart from our room, there was also a relaxation lounge where unlimited drinks and alcohol were available to enjoy while taking in the scenery. This is an exceptional accommodation where adults can unwind at their own pace. We vis

The location right in front of Lake Suwa was excellent, and the room was clean. The meals, featuring mainly local specialties, were very delicious. We also really enjoyed the bus tour visiting the four major Suwa shrines—the guide’s explanations were thorough and easy to follow. We would love to stay again if we have the opportunity.

This was a wonderful Accommodation that made my first trip to Niigata truly special. While the building and furnishings showed their age, there were programs where we could enjoy local culture, such as shamisen performances and readings about the snow country, and thoughtful amenities like sake lees face packs, Japanese sake, and coffee, making it an Accommodation where we could fully enjoy Yuzawa. All of the staff, as well as the shamisen instructor, were outstanding. Thank you very much for your hospitality.

I found this Facility on IKYU and liked it so much that I made a Reservation. Just as expected, I thoroughly enjoyed the Facility, the meals, and the Onsen (ceramic bath). During a conversation with the staff at dinner, we talked about Hachimantai’s Dragon Eye. They told me they had gone there after borrowing rental boots and that it was wonderful. So I went the next day right away. Like Zao Okama last year, I was moved by the breathtaking scenery. It was a truly great stay—enjoying both the magnificent nature and the delicious meals at the Facility. Thank you very much for taking such good care of us.