Nationwide × Stays Popular For Snow-View BathsHighly rated for customer service and hospitality at Hotel·Ryokan - 29Page Number

Our children love this place, and we visit almost every year; this year again we were able to relax and enjoy our stay. There was a small mix-up with part of the dinner, but it was resolved promptly, and both the staff’s response and follow-up were excellent, so we were very satisfied. We would love to visit again.

• Guest Rooms The Room wasn’t new, but it was very clean and comfortable. • Service The staff who assisted us during meals were pleasant—polished yet friendly. • Onsen The open-air bath with a view of Mt. Fuji was amazing! The in-room bath was also very comfortable. • Facility The relaxation room on the first floor was dark and a bit scary. Otherwise, no issues. • Meals Truly delicious. Even my partner, who is picky about food, was very satisfied. The portions were just right. I’d happily return just for the meals.

We stayed for 2 nights and 3 days with three relatives. In a word, it was a wonderful Accommodation. The restaurant meals were especially excellent—seasonal, creative dishes that we could enjoy both visually and in taste. The chef’s ideas are outstanding. All of the service staff were warm and welcoming, making our dining time even more enjoyable. I felt that whether the meals at an Accommodation are good or not almost determines whether the trip was great. Of course, both the Room and the bath were also very good. If I had to mention one small point, the amenities were from a brand with a very distinctive fragrance. Preferences may vary, but personally I felt there might be other options that would suit this Accommodation as well. I would love to visit again. Thank you very much.

The Hotel was spacious and clean, and the staff provided very courteous service. Since it was a weekend after summer vacation had ended, there weren’t many guests, so we were able to relax. We happened to use the large public bath when it was not crowded, so we could enjoy the outside view while bathing and take our time at the sinks as well. The Room was also spacious and clean, and the view of Shibayamagata Lagoon was amazing. Dinner was Japanese cuisine served course by course, but it was disappointing that the next dish took quite a while to arrive. Still, every dish was freshly prepared and delicious.

You can enjoy the gentle Yubatake Onsen in the calm, refined atmosphere of a long-established Ryokan. The food is delicious, but above all, the staff are exceptionally kind. Every visit leaves me impressed by their outstanding service. At check-out, the gracious proprietress sees you off with great care, and you can truly feel how her attentiveness is reflected throughout the entire team.

This was our second stay since last year’s Golden Week. This time, we also enjoyed a walk around the garden and soaked in the footbath. Both dinner and breakfast were delicious, but it was disappointing that draft beer was only available as part of an all-you-can-drink plan. We would appreciate it if you could consider offering options such as ordering by the glass or changing the drink plan.

The calm interior design and lighting made it very relaxing. The Onsen has a kind of neo-classical feel—like a stylish hot-spring retreat. It was a little disappointing that there wasn’t a fully open-air bath. The haskap-infused water in the post-bath lounge was delicious. Both the breakfast and dinner buffets seemed thoughtfully planned, and I was very satisfied. In particular, the raclette at dinner and having vinegared rice for the seafood bowl at breakfast were great.

First time visiting. All the staff were kind and courteous, and check-in was quick, so we were able to get into our Room early and relax. The steak and roast beef set meal brought to our Room was very delicious. In the morning, we also enjoyed breakfast, including egg dishes such as a tasty omelet. The large public bath and open-air bath felt too hot for me. Even the indoor bath somehow felt a bit hot as well. There was also a sauna and cold plunge pool, so we were able to enjoy the Onsen. Although the facilities are old, they are well maintained, and we could feel thoughtful attention to detail everywhere.

Free drink bar (including alcohol), plus post-bath ice bars and probiotic drinks, and manga. Amazing! The bath water quality is great, and the rooms are clean. An Onsen stream runs alongside the Hotel and is beautifully illuminated. Dinner was a buffet, and they even had meaty snow crab. I couldn’t help but overeat. A highly recommended Accommodation.

The location near Takayama Station was excellent and very convenient. Takayama sightseeing was close by, and as a couple in our 70s, we were able to enjoy about a two-hour walk. The Hotel staff were kind, so we felt comfortable staying there. We had both breakfast and dinner, and the meals were delicious. We would like to stay again and would recommend this Hotel to friends.

It was a truly wonderful Hotel. The hot water was excellent, and I was very satisfied. One suggestion: it would be helpful to have a trash bin in the washing area of the bath. It was difficult to store amenities such as razors and toothbrushes. I would appreciate it if this could be improved. Also, I think the shop’s selection could be a bit more extensive. I would have been happy if there were some light snacks in the free drink corner.

I was extremely satisfied with this wonderful Hotel. The Room, bath, view, and food were all outstanding! Without a doubt, it’s the best Hotel or Ryokan I’ve ever stayed at. It’s quiet, and the adults-only environment is excellent. We also enjoyed the lovely bar—it felt like a waste to leave after just one night. Next time, we’ll come to Hokkaido just to stay here!

We visited as three generations. The Facility, baths, and meals were all very satisfying, and it became a wonderful memory. Thank you to the staff member who took a photo for us as we were leaving on a busy morning. We look forward to enjoying the many autumn maple leaves. We will visit again.

The front desk, the welcoming entrance, the views, the baths, and the staff were all wonderful. This was my first stay, but it’s a Ryokan I’d love to visit again. A few points I’d like to see improved: Regarding payment and the “Come Again Fukushima” Plan, I thought it would apply, but it turned out that only on-site payment was eligible and online payment was not. The application process is confusing, so it would be helpful if it were made clearer. There is no ramp at Fujita-no-Yu, so I would really appreciate it if one could be installed. I was truly comforted by the staff’s warm and natural greetings. I’m glad I could talk about local topics with the person who took care of our dinner. Thank you very much.

I stayed at this Accommodation yesterday! The service was very attentive, and the in-room open-air bath was flawless. Watching the staff grill and prepare sushi right in front of us at dinner and breakfast made the experience even better. Thank you for a wonderful one-night stay!

I found Sugatani Onsen while looking for an Accommodation where I could stay with my pet, without knowing the name beforehand. It was very comfortable. I brought pet pads, but if possible, I would like you to provide some spares. There is no need to lay out the futon during meals; I worry my dog might bark, so it makes me more concerned. The air conditioner noise felt a little loud. The meals were very delicious. It is a quiet location away from the crowds.

I arrived a little earlier than the expected arrival time I entered during the Reservation, but I was promptly picked up, which was very helpful as it was snowing. The Room was lovely, and the meals were extremely delicious. It was a trip for a special occasion, and I had a luxurious day that made it truly memorable. I would love to stay here again.

While looking for a place where our family could relax while my mother recuperated, we discovered Sansui Niseko. In the end, we enjoyed an even more soothing stay than we had hoped for. They were very considerate of my mother’s legs, and although everything was close by, they kindly drove us to meals and even to the lift station, which was truly helpful. We are sincerely grateful for such thoughtful care. The Hotel is equipped with the latest Facility features and was extremely comfortable. The bed in particular was wonderfully plush—I fell into a deep sleep in no time, and thanks to the restful nights, I felt refreshed both physically and mentally. The Onsen was also outstanding. My skin felt silky smooth as if I were soaking in a beauty serum, and I could genuinely feel my energy returning. It was a luxurious moment that washed away all travel fatigue. The staff also shared stories about the “UCI Gran Fondo World Championships” held in Niseko, which made our time there even more enjoyable. Surrounded by Niseko’s magnificent scenery and rich nature, we were able to spend an exceptionally pleasant time at the Hotel. Above all, seeing how lively and confident the team is in this wonderfully international area gave us energy as well. It was a stay where we truly felt warm hospitality beyond any script or manual. For anyone seeking healing nature, superb Onsen baths, deep sleep with comfortable amenities, and heartfelt service throughout their stay, this is an Accommodation I can wholeheartedly recommend. When we visit Niseko again, I would love to stay at Sansui Niseko once more via IKYU.

It was nice that this small Accommodation was quiet and peaceful. The Onsen had a gentle sulfur scent and natural mineral deposits, which felt good for the skin. Meals were served in a private dining room, so we could relax without worrying about others.

While looking for an Accommodation where we could stay with our dog, we discovered “Wa no Ie” and stayed there as a family. It’s surprisingly easy to find pet-friendly Hotels, but since we were going to Karuizawa, we wanted a place that truly felt luxurious and where we could enjoy time with our pet both indoors and outdoors. That’s when we found Wa no Ie—an outstanding piece of architecture surrounded by nature—and after seeing the photos, we decided almost immediately. When we arrived, the harmony between the building and the natural surroundings was even more beautiful than in the pictures. The greenery visible through the windows and the way light streamed in made it an incredibly comfortable space. Because we were traveling with a child and a dog, our only concern was the number of stairs. However, before our stay they had already set up baby gates for us, so both our child and dog could relax safely without any worry of falling. We really appreciated this thoughtful attention to detail. The interior was spotless, and the area around it was truly quiet. Away from the bustle of town, it felt like we were the only ones in the forest—something I personally loved. In the morning, I woke up naturally with sunlight and found myself thinking, “How long has it been since I last woke up like this?” My wife and child baked sweets and played games while our dog lounged with us—it was a place where you end up wanting to enjoy simply spending time there rather than going out sightseeing. If possible, I honestly wished we could have stayed for several more days—living there while working remotely. A private rental that offers nature, luxury, and an environment where you can stay comfortably with your pet is hard to find. We would absolutely love to stay here again whenever we visit Karuizawa. Thank you for such a wonderful time.