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Second visit There is a welcome drink. The Room is clean. Dinner is delicious. The imoni stew in particular was excellent. This time we had the pork shabu-shabu, but it was not very good. I recommend the Genghis Khan or Yamagata beef Plan. The open-air bath is on the hot side. If you go to the baths at Lucent Takamiya first, you can enjoy it even more. On departure, the staff saw us off as well. We visited Zao three years in a row. We won’t be able to go next year, but we would like to stay again.

This Hotel is located on the way to Hachiman Castle. It’s about a 15-minute uphill walk from the Hotel to Hachiman Castle. Since it was Silver Week, we couldn’t find a taxi, and without a car we would have had to walk uphill for about 30 minutes, so we were ready to give up on visiting the castle—but the Hotel’s location and Shuttle Service saved us. The food was delicious, and the staff were very attentive. It was also nice that juice, tea, coffee, and more were free from 2:00 PM to 8:00 PM. The Room was spacious and comfortable. It was great that we could go to the dining area in yukata and slippers. It can’t be helped due to the terrain, but I wished there had been an Onsen. A quiet Hotel where you can relax at your own pace. Thank you very much.

Located just across the road from Shirahama Beach at Lake Tazawa, we enjoyed beautiful views from our room and the lobby and were able to relax and take in the scenery.\nBoth dinner and breakfast were delicious, and the thoughtfully chosen tableware made the meals a visual delight as well.\nThe hot spring was not too hot, so we could soak at a leisurely pace and feel refreshed.

This Accommodation never disappoints, no matter how many times we stay. The open-air baths include two types—a barrel bath and a rock bath—and can also be reserved for private family use. The meals are excellent, especially the beef tongue stew. The amenities also seem to get upgraded every time we visit. This time, because of the rain, we couldn’t have breakfast outside, but the outdoor breakfast is wonderful as well. It was also great that we were able to book a little cheaper through Yahoo Travel. We’d love to stay again.

My daughter and I took a whirlwind 24-hour trip to Hakodate. Even with limited time to spend at the Hotel, we enjoyed wonderful meals, an Onsen, and a Room with an amazing location. It was a truly lovely Hotel. Both breakfast and dinner were buffet-style, with a wide variety of options—everything was delicious, and we ended up eating far too much. We used the large public bath, and the view from the open-air bath in the morning was incredible. Since we checked in after sunset, it was pitch-dark outside when we arrived, but once daylight came, the view from the window took our breath away. As far as the eye could see was ocean—an unforgettable sight for someone who doesn’t live near the sea. The staff included many young people and international team members, and everyone treated us sincerely and with warm smiles, making our stay truly comfortable. The only disappointment was that our stay was far too short. Hakodate is quite far for us so we can’t visit often, but next time we’d like to stay at least two nights.

I always stay for one night to refresh after traversing the Tateyama mountain range. As always, everything is flawless. It’s one of my favorite Hotels. I’ll stay again during the autumn foliage season. Thank you as always for your courteous service.

The building was old, but I was very satisfied with the meals. The live kitchen changes daily, and during my stay it was Jingisukan (grilled mutton). I would have preferred steak, but the Jingisukan was delicious too. The sashimi was also excellent, and I was very satisfied. The breakfast live-kitchen burgers were tasty as well. The baths were old too, but the view from the open-air bath was amazing. I’d like to stay again if I have the chance.

Thank you for taking care of us again in a Room with an open-air bath. The Room has beds, and at the back there is a spacious armchair where you can sit and relax while looking out at the garden. I was able to unwind there, enjoying tea and reading quietly. With the beds, it was also easy to lie down and rest right away, which gave me a reassuring sense of comfort. Last time we stayed over New Year’s with family, but this time it was wonderful to enjoy the garden as it shifted from summer into autumn while soaking in the open-air bath in the Room. Sanraku is also well known for its baths; in particular, the open-air baths are highly recommended, as you can feel even the natural breeze and soak amid beautiful mountain scenery. As for the cuisine, there has been a change of head chef, bringing a fresh new approach. While maintaining Sanraku’s original attentive Japanese cuisine that highlights seasonal ingredients, I could sense new ideas being introduced. Dishes were served freshly prepared, and it felt clear that great care is taken so guests never grow tired of what is offered. Our attendant provided detailed explanations of each dish and showed wonderful hospitality. An attendant who had looked after us previously also took the time to speak with us. The front desk and welcoming staff remembered our previous stay as well, making this an Onsen Ryokan where you can truly relax with peace of mind. I sincerely hope that such a hospitable Japanese Ryokan will continue its history for many years to come. As an IKYU Diamond member benefit, we received half a bottle of wine as well as shopping vouchers—great value tickets that could be used both for drinks at meals and for souvenirs. This is a Ryokan I would love to visit again.

It was great that we could use the bath anytime. The open-air bath uses natural hot spring water, and the temperature was very hot, but it left my skin feeling smooth. The Room was also very spacious. There were power outlets next to the bed, which was a nice touch. However, the air conditioner vent was directly overhead, so it felt cold. The dining venue was very large, so even with many guests it didn’t feel too crowded. There was a wide variety of dishes and free drinks, so we were very satisfied. All of the desserts were especially delicious.

The meals were excellent in both quality and portion size, and the woman who served us had a lovely, welcoming manner. The Facility was also great: the Room was spacious with a panoramic ocean view, and we were moved to see the sunrise rising above the horizon. It was a Room where four adults could relax comfortably. The in-room hair dryer was ReFa, which made my daughter very happy. We also appreciated the L’OCCITANE amenities in the Room—they were easy to use and a nice touch.

This time, due to the circumstances of the original accommodation (Bokakakan), we stayed at Ryokan Gero Onsen Sasara. Initially, we were a bit anxious, but we were completely satisfied with the meals, room, onsen, and staff. This accommodation is one we would like to use again when visiting Gero Onsen.

All staff were efficient and provided pleasant service. I would like to stay here again if I have the opportunity.

We couldn’t hear pets from other rooms, and our dog seemed to relax and enjoy the stay. Having a private open-air bath made it easy to use at any time, which was wonderful. The meals were delicious, but since there were many hot pot dishes on a warm day, we felt that a few more chilled options might have been nice—overall, we were very satisfied.

I have visited Noboribetsu several times, but this Hotel surprised me with its spacious Room! It was very relaxing. The Onsen was great, and I felt refreshed. It would be nice if there were wider yukatas available for fuller-figured guests.

The staff greeted us with warm smiles. They informed us about the chance to see fireflies at night, and when we went to check it out after our bath, we were amazed by the numerous fireflies. We also appreciated that the lighting was dimmed for better viewing. The Room was spacious, and both the private bath and large public bath were excellent.

The sashimi at the buffet was fresh and delicious. I wanted to eat more sweet shrimp, but I was too full. In the morning, the dried fish and sea bream ochazuke were delicious, and I was very satisfied. Since all Rooms have an ocean view, the view from the Room was great, but the windows were cloudy (maybe they get dirty easily from the sea breeze), so I couldn’t see the scenery clearly. Still, all of the Hotel staff were very kind.

As I prefer gluten-free options, I usually stay at Japanese-style Ryokan with mainly Japanese cuisine. This Hotel also offered gluten-free meals, and the Room was clean and functional. The staff provided excellent service. The view from the Room was outstanding. I’ve already made my next Reservation.

The building itself felt a bit old, and I noticed a slight odor inside, but the Onsen and seafood were truly outstanding. Since the large public bath alternates between men and women, I only used one side, but it was spacious and comfortable. The water left my skin smooth and moisturized—it felt amazing. There wasn’t a place inside the tub to sit (with about half your body out), so I couldn’t soak for too long, but the open-air bath had a great atmosphere and I could relax without worrying about others. Our Room came with a private open-air bath, and the tub was even larger than it looked in the photos—there was plenty of space for two people to stretch out comfortably. It might even fit around three people with ease. Best of all, it was free-flowing natural hot spring water, so fresh water kept pouring in continuously—it felt wonderfully luxurious and incredibly relaxing. The crab I’d been looking forward to was also delicious—I think it was my first time ever getting completely full from crab. I was very satisfied with the sashimi and the salmon at breakfast as well. Of course, the steak was also very juicy and tender... That said, it seems rice and miso soup at dinner were brought after we asked for them (I’m sorry—I must not have listened carefully because I was captivated by the beautiful crab right in front of me). By the time they arrived I was already quite full, so I wished I had requested them earlier. There were thoughtful touches throughout as well—like a footbath inside the property and self-serve coffee in the morning. Everyone at both the dining area and front desk greeted us with smiles and were very kind, so we felt comfortable throughout our stay; it ended up being a truly refreshing trip that helped us unwind. I would definitely like to stay again.

We stayed here to celebrate my father’s 88th birthday. Only my parents stayed overnight; after I escorted them to their Room, I left. The proprietress remembered that it was for his 88th birthday and arranged a surprise celebration with the staff. Both my father and mother were truly delighted, and I’m told it became a wonderful memory—thank you very much. This is a lovely Ryokan with exceptional hospitality.

Due to an approaching typhoon, we couldn’t see the sunset over Mutsu Bay, but the view of Yunoshima from the open-air bath was absolutely wonderful. The meals were also very satisfying, and it became a fun summer memory!!