Nationwide × Stays Popular For Snow-View BathsHighly rated for customer service and hospitality at Hotel·Ryokan - 19Page Number

I’d been keeping an eye on this place as a summer getaway I wanted to visit someday, and I finally made it this time. It happened to be a day when temperatures had dropped across the whole country, so I wondered if it might not feel much like a cool retreat—but it was cold enough to need a jacket. The air was incredibly fresh, and I took lots of deep breaths on the balcony. It truly felt amazing—I finally understood what people mean by “the air tastes delicious.” The Room was carefully prepared and very comfortable. And the meal served at the counter felt wonderfully luxurious; with the reassuring comfort of being able to go straight to bed afterward, even the drinks tasted better. The free drinks in the lobby were also great for relaxing while enjoying the view. The weather wasn’t perfect, but we could still gaze at the stars at night, and by morning we had a beautiful view of Mt. Ontake as well. It was a lovely place that I would definitely like to visit again.

We stayed for one night during the Obon holidays with my daughter’s family. My son-in-law was visiting Kusatsu Onsen for the first time, and he really enjoyed the delicious meals and the yumomi experience at the Ryokan. All of the staff were kind, and even our 9-month-old grandchild was able to enjoy it, making it a wonderful trip. We would like to stay at Sakurai Ryokan again.

It was my first time staying at an all-inclusive Hotel, and I was truly impressed by how outstanding and delicious the food was. The staff were also very helpful and responded quickly to any questions, which I really appreciated. I would like to visit again during the autumn foliage season.

I had reserved a triple room, but one of my companions wasn’t feeling well, and you kindly changed it to a twin and a single. I truly appreciated your support. What’s more, the rate stayed the same—I couldn’t believe it. Thank you very much. I also enjoyed the bath both at night and in the morning. Breakfast was delicious and therefore crowded, but we could check our place in line online, so it wasn’t any hassle. In Otaru, Dormy Inn is the best choice.

Although it wasn’t a Milky Day, the hot spring water was pleasantly cloudy, making for a wonderful bath. Both breakfast and dinner were delicious, and we were very satisfied. The steak at dinner was especially high quality and excellent value for money. The vegetables were also very fresh—I ended up eating more than I intended. Thank you very much.

We stayed here on this trip, and it was a thoroughly satisfying stay in every way. The cuisine, in particular, was outstanding—not only was each dish carefully prepared, but the thoughtfully selected tableware complemented the food beautifully, making it a wonderful experience for both the eyes and the palate. At dinner, we were given detailed explanations of each dish, which helped us enjoy everything even more. The attentive hospitality left a lasting impression. Breakfast exceeded our expectations as well. The rice was truly delicious—both my wife and I ended up having seconds. It was a fantastic breakfast that made for a great start to the day. The Onsen was also excellent; not only the large public bath but even the bath in our Room was more than satisfying. My wife especially loved the in-room bath and said it made her want to soak again and again—she enjoyed it to the fullest throughout our stay. We also enjoyed Kyoritsu Group’s signature late-night soba, which became one of our evening highlights. Above all, what impressed us most was the warm and courteous service from all staff members. We felt comfortable throughout our stay and could sense their genuine hospitality everywhere. This was a wonderful Onsen Accommodation that truly made us want to return. We’re grateful to everyone on staff for helping us spend such precious time here, and we would love to visit again in another season.

I tried visiting for a day-trip Onsen twice but it was too crowded both times, so this time I finally managed to secure a one-night stay. The bath in my Room was the best I’ve ever experienced at any Accommodation. My muscles weren’t in great shape, but they recovered significantly after just one night. It was still late summer, but the Onsen heat seemed very strong and the Room floor was pleasantly warm. The staff were so considerate that I almost felt bad for the trouble. In winter, this would be especially appreciated. The only disappointment was that there was just one vending machine for cold drinks after bathing, so I couldn’t get what I wanted, and there were no ice cream or other frozen treats for sale. Next time, I’d like to try a Multiple Night Stay and fully enjoy the sulfur-rich waters.

Since there were no vacancies at other facilities, I made a Reservation. I wasn’t expecting much because it wasn’t a high-priced property, but the meals and the view from the restaurant were wonderful. However, the coffee machine used powdered milk and it tasted terrible. I’d like to visit again if I have the chance.

Because it was inexpensive, I stayed one night in a Room without windows. Since there were no windows, it felt a bit humid, but the Onsen was right outside the Room, so I could use the large public bath as if it were part of my Room—it was fantastic. The water at Manza is, needless to say, excellent. If I can enjoy such wonderful water at this price, I would definitely like to stay again.

We stayed for one night with my daughter’s family, our grandchildren, and our Chihuahua. The Room was clean and spacious, and the kids and our Chihuahua were running around happily!! We were very satisfied to enjoy a BBQ on the covered terrace without worrying about the weather. Breakfast arrived warm in the delivery box, so we could eat right away—and it was delicious! The bathroom was also spacious, and we all enjoyed it together. Unfortunately, it rained so we couldn’t use the dog run, but we’d love to come back and try again! We’ll definitely stay again as a family.

I traveled with my mother in her 80s. The staff, the meals, and the baths—everything exceeded our expectations. My mother was very happy too. We had a Multiple Night Stay, and they made sure the meals didn’t repeat, and everything was delicious. If I had one request, since it was a hot summer, I would have appreciated a refrigerator with a freezer compartment to freeze ice packs (it was refrigerator-only).

We stayed as a three-generation family of six. Since it was the Obon holiday period, we expected crowds everywhere, but unlike a Hotel, it was much quieter than we imagined and we were able to relax and enjoy a truly wonderful time. The interior has high ceilings and feels very open, and it was spacious enough for six adults to stay comfortably. Because of the typhoon, it got so chilly at night that we turned on the heater, but the air conditioning worked well and kept us comfortable. The Onsen was also delightful, and the beautiful greenery visible from the window was very soothing. This time we ate out for dinner, but next time we’d like to use the hot plate and enjoy cooking together indoors. (One of us doesn’t like insects, so we’re glad we didn’t do a terrace BBQ. There were no bugs inside.) We also really appreciated having a washing machine (with dryer function) and detergent provided—it was extremely helpful when we suddenly needed to do laundry. Our parents were very happy as well and are already saying they want to come again, so we would love to visit again. Thank you so much for such a wonderful stay!!

We stayed as a family of three. The Onsen was wonderful—smooth and silky, a truly great Onsen. The meals were also excellent. We chose the course with sukiyaki. Everything—sukiyaki, sashimi, tempura, miso-grilled chicken, and more—was carefully prepared and delicious. Breakfast was served in a different dining area filled with morning sunlight, and it was just as tasty. The building was very clean, the Room was spacious and spotless, hot water and cold water were provided, and the futon was very comfortable. Everyone at the Accommodation was kind and attentive, so we had a great time. It’s an Accommodation we would definitely like to stay at again.

Return Visit Stayed for two nights a few years ago and was amazed by how incredible the Moor Onsen was. They even had our past stay history on record, which really showed their professionalism. At the time, we were a bit bothered by some odors in the Room and Onsen, so we “cheated” for a while with a newer Accommodation nearby (laugh). This time, we made a Reservation for a newly renovated Room. Bottom line: it was excellent! I’m not really into saunas, but I enjoyed it because you can adjust the temperature in various ways and even listen to music. There were plenty of towels, and bathrobes were provided as well. The only downside was that the open-air bath was slightly too hot. The food was delicious, and the service was flawless. If they renovate more guest rooms, we will definitely stay again.

I’ve stayed here several times. The Room is wonderful—clean, comfortable, and easy to use—and the view is amazing. The Hotel staff provide exceptionally high-quality service, making it a very relaxing place to stay. The dinner and breakfast buffet are outstanding; everything is truly delicious. It’s far beyond typical buffet food! This time as well, the staff provided memorable service, and I’m truly grateful. I will definitely come again. Thank you very much.

Despite being reasonably priced, the Facility, Onsen, and meals were all excellent. They also offer Shuttle Service to Shin-Hakodate-Hokuto Station and Onuma-Koen Station, so we were able to enjoy our stay even without a car. The Hotel is also barrier-free, and we saw several guests using wheelchairs, making it a place that guests of all ages can enjoy.

I was very satisfied with the Hotel’s Facility, the staff service, and the dining options. In particular, the daily replenishment of drinks in the guest room, the spacious and comfortable large public bath, and the fireworks viewing area were excellent. However, the price was a little high. The only drawback was that the parking lot was a bit far away. I would definitely like to stay here again next time.

I personally love the Genroku-no-Yu bath, though it may not be to everyone’s taste. The route to the annex can be hard to find, so it’s best to ask the front desk for clear directions first.

The food, Room, and large public bath were all perfect! This was my first stay in two years, and the food was just as delicious as before! Please let me stay again next time!

I’ve stayed at many Accommodations, but this was the first one that felt absolutely flawless! I fell in love at first sight with the stunning rock bath scenery on YouTube and made a Reservation for the Yoimachi Room. The open-air bath was spacious, and the view from it was so breathtaking it nearly brought me to tears. The hot spring water was silky-smooth, and my skin felt amazing! The food was also delicious, and even the rice tasted exceptional. The nikujaga served at breakfast was so good that I’d love to ask—if you don’t mind—whether the soy sauce you use is light soy sauce or a type used mainly in Kyushu. The Room was wonderfully quiet as well, and I could truly relax. I definitely want to come back for a special occasion. Next year, I’ll visit one of your sister properties too.