Nationwide × Stays Popular For Snow-View BathsHighly rated for customer service and hospitality at Hotel·Ryokan - 16Page Number

The large public bath and its open-air section had a wonderful atmosphere and were very enjoyable. The "Meditation Bath" looked better in photos, so my expectations were too high—it turned out to be just a regular open-air bath. That said, I took multiple baths during my stay,

My first trip to Morioka in a year, and my first Dormy Inn stay in a while. This time I made a Reservation for a twin room, and it was on the same floor as the large public bath—so convenient. My travel companion, who hates hassle, was genuinely impressed! The Onsen, sauna, and outdoor relaxation area were incredibly soothing. The breakfast reimen noodles were delicious; personally, I preferred Dormy Inn’s over some of the city’s famous spots. It’s a bit of a walk from the station, but there were plenty of nearby restaurants for dinner, so it wasn’t an issue. I was disappointed that the amenity socks were no longer available (they used to be there, right?). Still, I’ll definitely be back!

We stayed here on a family trip with my parents. The Room was spacious and airy, and the greenery visible from the window was truly beautiful—so we were able to relax from the moment we arrived. This time we stayed in two Rooms, “Sono Ichi” and “Sono Yon,” and both had large baths and were wonderful spaces where we could unwind completely. The staff’s thoughtfulness also left a strong impression. They responded attentively whenever needed, while maintaining a comfortable sense of distance that never felt intrusive. They warmly celebrated my mother’s birthday, which made my parents very happy. They even sent a forgotten item to our home, and we remained grateful until the very end of our stay. The meals were unforgettable as well. The cutlet was light yet full of rich lean-meat flavor, and absolutely delicious. And the ayu sweetfish was so good that everyone in our family agreed it was the best ayu we had ever had. From the Room and bath to the food and hospitality, everything was flawless. Thank you for making our precious family trip even more special.

We stopped by on our way back from a memorial interment and were completely exhausted, but this Accommodation was satisfying in every way and truly helped us unwind. Although it is a little far from the station, it is surrounded by greenery, and we also liked the natural, not overly manicured garden. The facilities and service were attentive, and we appreciated having pajamas provided in addition to yukata. The spacious indoor bath that can also be enjoyed like a semi-open-air bath was wonderful. The bedding was very comfortable, and even my husband from Kansai praised the meals highly. I had little appetite, but I was still able to enjoy the food. All of the staff were warm and welcoming, making this an Accommodation our whole family was happy with. Thank you for taking such good care of us—we would love to visit again.

Just as the Reviews said, this was a wonderful Onsen Accommodation. The silky, free-flowing hot spring water straight from the source has an excellent quality, reminiscent of Tawarayama Onsen, known as the grand champion of western Japan. The meals were well balanced in quantity, quality, and flavor, and everything was delicious. It was even better that it wasn’t a buffet. The Facility has been renovated and is impeccably clean throughout. What impressed me most was the outstanding taste in the furnishings—chairs, tables, and other pieces—including in the guest rooms—making it very comfortable and relaxing to stay here. I stay at Onsen Accommodations about 10 nights a year, and this is definitely a place I must return to. Thank you for such a comfortable stay.

I stayed here for one night during the May holiday period. The room was very clean, which was great. From the 15th floor, I could only catch a brief view of the Northern Alps in the evening and early morning, but if I’m lucky enough to get clear weather next time, it would be an outstanding stay. Breakfast was delicious as well—these days many Hotels seem to be putting more effort into their food, and I really enjoyed it. Overall, this is a highly rated Hotel. I hear it will relaunch this autumn as an international luxury Hotel brand, and I’m very much looking forward to it.

My husband grew up in a ranch in Hokkaido, while I was raised in the city. Drawn to this thatched-roof Accommodation, we stayed here for the first time. From the view at the entrance, we were amazed by the extraordinary, nostalgic buildings and the rice fields spreading out in front of them! We both fell completely in love with it. The Onsen is also wonderful—the free-flowing natural spring water is slightly lukewarm, perfect for a long soak. It leaves your skin feeling soft and moisturized. What’s especially impressive about this Accommodation is the many furnishings and antiques placed throughout, delighting the eyes everywhere you look! It feels like visiting an art museum. Truly amazing! My husband can be quite particular, but he absolutely loved it and says he definitely wants to come again in autumn. Getting to the annex using the cart and monorail was also fun and brought back childhood memories. Thank you so much for such a wonderful place.

I stayed with my elderly mother. After letting them know in advance, they prepared a Room close to the bath and even provided a legless chair, which we truly appreciated. Both dinner and breakfast offered a wide variety of dishes, and each one was delicious—we were very satisfied. My mother was especially happy to enjoy many different dishes little by little. The bath was a milky, cloudy hot spring, with the temperature just right, and it felt wonderful no matter how many times we went in. We were able to relax and spend quality time together as parent and child while warming up slowly. Most Accommodations provide only one small towel, but here there was an extra small towel in addition to the amenity set (with towels), which I found very convenient. The experienced staff had a calm, reassuring “true hotel professional” manner, and their explanations about the facilities were very thorough. The international staff also made a great effort to explain things in Japanese, and their friendly smiles left a strong impression. I think this is an Accommodation with warm hospitality that is also considerate for families traveling with elderly relatives. I would love to visit again with my mother.

This was my first time staying here. Many of the staff are young and from overseas, but their Japanese is excellent, and I was amazed by how exceptionally polite and attentive their service was. Above all, you can really feel how hard they work. I had a very pleasant stay. In particular, the young woman who explained the meals and the man at the front desk during check-in—both were foreign nationals—and they were simply outstanding. The Ryokan itself has a wonderful traditional atmosphere, and I was very satisfied. We stayed to celebrate my mother’s 80th birthday, and she was delighted as well! Next time, I’d like to bring my daughter.

This was my third stay. I visited twice before in May, and this time I came for the first time in autumn. Last time I was deeply moved, thinking, “What an incredible Accommodation,” and on this visit that feeling only grew stronger. A sense of unhurried calm and quiet fills the entire property. The Japanese paintings and seasonal tea flowers displayed along the corridors are beautiful, and tasteful touches can be felt everywhere. The Room is spacious and impeccably clean, and even the furnishings reflect the owner’s refined aesthetic and excellent taste. I was especially captivated by the small sewing kit, letter box, and other thoughtfully placed items—each one quietly charming. Rather than emphasizing luxury outright, I believe this Accommodation’s greatest appeal lies in how much care is devoted to every detail. I originally found this place while looking for an Accommodation where I could truly enjoy the cuisine, but even among similarly priced culinary Ryokan featured on IKYU.com, the food here feels a level—or two—above. Not only are the dishes crafted around seasonal ingredients; everything is outstanding: the choice of tableware, presentation, and even the dashi in each soup bowl. There is no end to what I could write—every single dish moved me. The staff member who introduced each course (perhaps the young proprietress) was also wonderful. It wasn’t just an explanation of what we were eating; it naturally stirred our imagination, anticipation, and appetite even before we began. This too felt like hospitality unique to Toryukan. This time as well, I traveled with my elderly parents. Each trip with them carries a quiet thought that it may be our last together someday, so we cherish every moment we can share. We were truly grateful for how warmly all of your staff treated us—it remains deeply in my heart. Thanks to you all, we once again spent a wonderful time together as a family and created unforgettable memories. I feel Toryukan is not simply an Accommodation where you stay overnight to rest—it is a place that lets you savor time itself as it flows there. Beautiful surroundings, exceptional cuisine, a quiet and comfortable atmosphere, warm hospitality. We would love to return again to enjoy each season’s beauty—and its cuisine. Thank you very much again for everything. We are sincerely grateful for the wonderful time and memories you gave us.

Because the property is operated by a small team, there were a few minor things I noticed, but the meals were delicious and served in just the right portions, and I was able to enjoy the bath to my satisfaction with a Reservation. I’d love to come back in autumn to see the fall foliage.

On the day of our stay, unfortunately it was pouring rain, so we couldn’t go sightseeing. We were cold and soaked, but even though we arrived before check-in, they kindly let us wait in the lobby. They served us hot coffee, and soon after they prepared our Room early for us. Thanks to that, we could change out of our wet clothes and avoid getting sick. The proprietress and all the staff were very kind, and we had a truly comfortable stay. The food was delicious, the Onsen was wonderful—everything was perfect. We’d love to visit again.

This was our second stay. Both dinner and breakfast used local ingredients, and we enjoyed them very much. When staying in Yufuin, this is the Accommodation my family always requests. The staff were courteous, our privacy was well maintained, and we were able to relax at a leisurely pace. This Room also had both an indoor bath and an outdoor bath, so whenever we had free time, we soaked in the tub. We’re looking forward to our next visit.

It was the best trip. This was a wonderful Ryokan in every respect—Japan’s oldest bath, the cuisine, the service, and the Onsen. I stayed at Kashotei with in-room dining, and every dish of the carefully prepared kaiseki meal was outstanding. The staff were perfect—always smiling and considerate—and the tour was also educational, helping me learn about the hot-spring cure area and the history of the Accommodation. After enjoying the open-air bath, family bath, and Japan’s oldest bath, my skin and hair felt silky smooth. The lounge is great too. Please do visit.

Everyone at the Hotel welcomed us with warm smiles, making our stay very comfortable and relaxing. The large public bath was great, with a shampoo bar and a selection of hair dryers from brands like ReFa and YA-MAN, which was fun to try. Thank you very much.

This stay was highly satisfying from start to finish. The Room was spacious, and I was able to relax in a calm atmosphere. Dinner offered an even wider variety than I expected; each dish tasted wonderful, the portions were generous, and I was completely satisfied. Breakfast also featured a great selection of small dishes, and I really liked the style of choosing freely from what I preferred—it made for a very fulfilling meal to start the day. The Onsen water was especially memorable, with a gentle softness that seemed to blend into the body. Not only did it ease my shoulder pain, but I could also feel my skin becoming smooth. In addition, the attentive and heartfelt hospitality unique to a long-established Ryokan further enhanced the quality of the stay. From check-in to check-out, all staff members were considerate and attentive, allowing me to feel comfortable throughout. Overall, this was an excellent Ryokan where everything—cuisine, Onsen, Room comfort, and service—was of a high standard. It is an Accommodation I would definitely like to visit again.

It was a lovely, small Hotel with a quiet and relaxing atmosphere. The free-flow option was great. The chandelier in the dining room was sparkling and beautiful. The meals were delicious as well. I was satisfied with the Onsen, the Room, and the service. Above all, it wasn’t noisy or crowded—just calm and peaceful.

Staying at Kisshotei with my family this time was a very comfortable and enjoyable experience. The overall atmosphere of the hotel was relaxing, the room was clean and cozy, and the staff were all very kind. The meals and hot spring experience were excellent. My family had a wonderful stay, and it left us with great memories from this trip. The only downside was that the Wi-Fi and mobile signal were somewhat unstable, which made it a little inconvenient to use. If this can be improved in the future, the stay would be even more perfect. Overall, I highly recommend it. If I visit Yamanaka Onsen again, I would love to stay at Kisshotei again!

This was my second stay this year since my visit in June. I stayed in a detached Room and was able to relax deeply. The meals are described as “Yamabito cuisine,” and they were delicious, healthy, and truly something you can’t easily experience elsewhere. Thank you very much.

Thank you for the delicious meals, the well-maintained facilities, and the true free-flowing Onsen from the source, which allowed us to relax both body and mind at a leisurely pace. We would love to stay again in a different season.