Nationwide × Stays Popular For Snow-View BathsHighly rated Hotel·Ryokan for Onsen and bath - 34Page Number

My husband, daughter, and I travel to Hokkaido every year, and this time we visited Jozankei Onsen for the first time. We had imagined it as an Onsen area popular with large tour groups, but this Ryokan was run by a small team and their service was outstanding. It was the first time in a while that we truly enjoyed both our stay and delicious meals at a Ryokan. Not only the Japanese staff but also the international staff were highly professional in the way they spoke and in their knowledge of the cuisine (ingredients, cooking methods, etc.), and you could clearly see how diligently they are always learning. The lounge on the second floor offered light snacks, late-night bites, and tasty drinks throughout the day, which we enjoyed after bathing. The three of us stayed in a Japanese-Western style Room. We have a few minor comments about how the Room is partitioned and that there is no screen on the open-air bath window, but the free-flowing hot spring water from the source was excellent. We didn’t know there was such a Ryokan in Jozankei Onsen where individual travelers could enjoy themselves so much. We would love to visit again in another season.

This was my first stay here with my son’s family of five. The Room felt very spacious, with high ceilings and plenty of room, so my grandchildren were thrilled and ran around happily. The small space on the second floor also had a wonderful view of Mt. Asama right in front of us, and it was truly relaxing to enjoy a drink while playing my favorite Western music. My grandchildren can be quite sensitive, so we choose our overnight stays very carefully, but this time they liked it so much that they asked me, “When are we coming again?” I’d love to return again soon. The staff were kind and efficient in preparing everything for us, and their attentive service made our stay very comfortable. It was truly a wonderful night. Thank you very much.

We had planned a summer vacation trip to Okinawa, but due to a typhoon we changed plans at the last minute and stayed here instead. With the Plan that included resort vouchers, we were able to fully enjoy the pool, amusement park, and gondola—our child was thrilled! Daniel Street brought back great memories. The bus ride from Sapporo also felt like part of the trip and was fun. The amusement park had a charming old-fashioned feel in the best way, and we really enjoyed it. “Be happy” is wonderful! There was a wide variety at breakfast and it was enjoyable—I even wished we had booked dinner as well. The baths were very clean, and the amenities were great. If I had to mention any drawbacks, it would be that the Facility is so large that getting around can be a bit tiring (which also shows just how spacious it is!). Also, if the morning bath hours were extended until 9:30, it would be nice to relax after breakfast. Our child loved it so much—“the best in the world!” Thank you for such wonderful memories. We’d be happy if you could keep offering such great value for money! We’d love to visit again someday!

This was our sixth stay, and every time we have enjoyed a fun and comfortable visit. All three private open-air (and semi-open-air) baths are available to use as often as you like. Both dinner and breakfast are generous in portion size, perfectly seasoned, and always leave us completely satisfied.

This was our first trip traveling with our dog. We were a bit anxious, but when we arrived, even though our dog barked, the staff greeted us with warm smiles and no sign of displeasure, which really put us at ease. Everyone—from the front desk to the dining staff—provided pleasant service, and there wasn’t a single moment that felt uncomfortable.　 The Room had tatami flooring, and it was very clean, spacious, and comfortable. The food was delicious; I even ended up eating six pieces of mochi for breakfast! The hot spring water was my favorite type, and the temperature was perfect—not too hot. I just wish the shower pressure had been a bit stronger. We had a wonderful trip.

The three baths each had their own charm, and we really enjoyed them. We were able to fully enjoy the Onsen with its milky water. However, in the morning only the indoor bath was available, and we would have liked to use the open-air bath as well. From now on, I think you’ll be able to see beautiful autumn leaves from the tub. Since there were few guests in the morning, breakfast was served in our Room, which allowed us to relax. Both dinner and breakfast were delicious. The Onsen rice porridge at breakfast had a gentle Onsen aroma. Thank you for your hospitality.

The private bath is a semi-open-air outdoor bath with a roof, yet it still feels wonderfully open. Spacious and recommended for large families as well. One of the highlights is our friendly, affectionate cats.

My parents stayed here because they had been interested in it for a while. Since it was a weekday, it was fairly quiet and they were able to relax. They were also happy that other older guests were using the pool too, so they felt comfortable using it without hesitation, and they said the food was beautifully presented and delicious!

Everything—from the service and the Hotel’s interior design to the teppanyaki and even the smallest details in the guest room—was perfect. It was a truly moving and wonderful stay.

It’s been a while since my last stay. As always, the hot spring water in Kawaji is wonderful—I love it. This time I was really happy to get a riverside Room; a Room where you can hear the sound of the river is great. And soaking in the open-air bath while listening to the river and looking at the greenery right in front of you is so relaxing. For me, this is the best open-air bath anywhere. I definitely want to come again!!

I always stay at Itoen Hotel when I travel. The Room was spacious, a blend of Japanese and Western style, and very clean. Since the Hotel isn’t very large, it was easy to get around with short walks to the dining area and the large public bath. The all-you-can-drink buffet at this price was very satisfying—there were two types of sake and three types of shochu, which was perfect for alcohol lovers. The large public bath was spacious and relaxing. As always, it was an Accommodation with excellent value that never disappoints. Thank you very much.

The Hotel was spacious and clean, and the staff provided very courteous service. Since it was a weekend after summer vacation had ended, there weren’t many guests, so we were able to relax. We happened to use the large public bath when it was not crowded, so we could enjoy the outside view while bathing and take our time at the sinks as well. The Room was also spacious and clean, and the view of Shibayamagata Lagoon was amazing. Dinner was Japanese cuisine served course by course, but it was disappointing that the next dish took quite a while to arrive. Still, every dish was freshly prepared and delicious.

In the lobby, we were welcomed by the sound of many bell crickets. The meals were plentiful and delicious. The staff’s hospitality truly came through, making this Accommodation a very memorable stay. The only downside was that there was no Onsen signage at all in the large public bath.

Thank you very much to everyone who assisted us! We were able to enjoy a relaxing three-day stay!

The property was better maintained and cleaner than I expected from the exterior. The meals were generous, and the rice in particular was delicious. The international staff were well trained, and their friendly service with a smile was very pleasant.

I stayed at another Accommodation in the same group not long ago, but this was my first return to Tamakiya in 10 years. Last time, discovering Abe Shuzo through the sake pairing was a real highlight, so I did it again this time. Since it was a special occasion, I decided to pay the extra fee and choose the optional premium sake course. It more than lived up to expectations—I truly enjoyed a wide range of excellent sakes, including some with a playful twist. The sommelier’s stories were fascinating, and I wished I could have listened even longer. I was traveling solo, but the staff were consistently courteous and attentive, no different from how they treated larger groups, which I really appreciated. The food was also outstanding: a course featuring plenty of local Niigata ingredients, with every dish delicious from appetizers to dessert. Next time, I’d love to stay in midwinter when there’s deep snow.

There were lots of adorable cats, and they played with us using toys! When we left the Room door slightly open, they came in, which was incredibly soothing. We also had a child with us, and they happily played with the toys, so we’re really glad we came. Even our daughter, who usually spends her time playing games, didn’t play even once—it turned into a fulfilling day and we were very satisfied! She said she wants to come again, so we’ll check our schedule and plan to visit again.

I stayed here for a friend’s birthday. The food was delicious, and the place was spacious and wonderful! Above all, the Onsen had a great variety, was clean, and helped me feel refreshed! However, it was a bit disappointing to find some hair in the Room and one of the lights wasn’t working. Other than that, I had a really great stay! Thank you very much! Next time I come back, I’d like to stay in a larger Room!

I stayed solo and booked the “Tochigi Beef Sirloin Steak Course.” [Entrance & Lobby] It seems to have been renovated, with a bright and stylish atmosphere. [Front Desk] The staff provided clear, courteous explanations, and check-in was smooth. [Room] Spacious and comfortable. The futon was already laid out, which was great because I could lie down right after arriving. Since my Room was on the 5th floor, the view from the window felt open and refreshing. However, there was no bath in the Room, so I couldn’t wash and hang my rainwear after hiking, which was a bit disappointing. [Baths] The service allowing 30 minutes free use of a private open-air bath was excellent. The large public bath feels a bit dated but has a pleasant atmosphere. Note that there is no outdoor bath. [Meals] Dinner service was timely, and the staff were attentive. The menu said “ochazuke or soba,” but plain rice was also available. The Tochigi beef sirloin was tender and very delicious. Salt, wasabi, ponzu sauce, and other condiments were provided so I could enjoy different flavors. I was also happy they had my favorite sake, “Houou Biden.” For breakfast, I appreciated that it wasn’t a typical buffet but served in a kaiseki style. After checkout I realized I had left a shirt in my Room; when I contacted them, they shipped it to me cash on delivery the next day. Their quick response really helped—thank you very much. Overall, this is a highly satisfying Hotel that I can confidently recommend.

Thank you for taking care of me on this touring trip! I really appreciated being allowed to park my motorcycle under the eaves by the entrance. The staff included many young women from overseas, and everyone served us politely with constant smiles, so I was able to fully enjoy a satisfying Onsen Accommodation—thank you very much. Next time, I’d like to visit with my wife and daughters as a family, and I look forward to seeing you then. If I may make one request: I had a beer in the floor area next to the front desk, but I was disappointed that the glass was at room temperature (it was a hot day, so it felt lukewarm). I would be grateful if you could consider this. Thank you again for such an enjoyable stay at your Onsen Accommodation. This middle-aged rider will definitely be back!