Nationwide × Stays Popular For Snow-View BathsHighly rated Hotel·Ryokan for Onsen and bath - 23Page Number

The meals were excellent in both quality and portion size, and the woman who served us had a lovely, welcoming manner. The Facility was also great: the Room was spacious with a panoramic ocean view, and we were moved to see the sunrise rising above the horizon. It was a Room where four adults could relax comfortably. The in-room hair dryer was ReFa, which made my daughter very happy. We also appreciated the L’OCCITANE amenities in the Room—they were easy to use and a nice touch.

The Room, baths, and meals were all wonderful. Both the in-room bath and the private Kashinoki-no-Yu Onsen were excellent. When I mentioned that the handle on the bath basket had come off, they responded immediately. As for the food, when I told them I have gout and can’t eat pork, they adjusted part of the meal. Every dish was delicious, and you could really tell how carefully everything was prepared. The soba was also great. All of the staff we spoke with in various situations were very pleasant, and it truly became a memorable trip. The view from the Room was amazing as well. There was a light mist over the mountains, and we enjoyed the beautiful scenery. It rained at night, but that actually made it even more relaxing with the sound of rain—I didn’t feel disappointed at all even though it rained. The American who traveled with me was impressed by everything and happily said they will definitely come again! I rarely write a Review no matter how much I travel, but Tsuruya was truly outstanding. If you’re considering a trip to Gunma, this is an Accommodation I would highly recommend—so I decided to write this Review. Next time, I’d love to enjoy the winter scenery along with the Onsen and meals. We will definitely visit again! Thank you very much.

We stay here every year around this time. The calm atmosphere remains unchanged, the food is delicious, and the staff are wonderful, so we are always very satisfied. Until now, we have visited as a couple, but this year we brought our two children and came as a family of four. Our children also had a very fulfilling time and were extremely happy with their stay. We would love to return next year as a family of four.

I found this Accommodation while looking for a nearby place to stay on our way to Kamikochi. It’s a wonderful Accommodation in a quiet mountain village, and everything—the atmosphere, the meals, and the Onsen—was extremely satisfying. We visited with children, and I really appreciate their thoughtfulness, such as preparing the largest Room for us. Although it was near the end of the season, we were able to join the free firefly viewing event and saw about 10 fireflies—it was truly moving!! The Hida beef in the meal was tender, sweet, and absolutely delicious! The Onsen includes both simple spring water and mildly alkaline water; neither has a strong scent or feel, so it’s very refreshing. Some people might find it just slightly hot. The Room was spacious and relaxing, and even in late July it was cool at night—we could turn off the air conditioner, open the windows, and sleep comfortably. We will definitely be back!! *The only thing I noticed: I’m not sure whether it’s due to prefectural policy or the Accommodation’s policy, but there were many foreign staff members (Southeast Asian) working in the dining area. They were friendly and very kind so it didn’t bother us at all, but some guests may feel differently. If you’re concerned, you may want to contact them in advance.*

My spouse and I stayed here with our parents, booking two separate buildings. After reading Reviews saying things like “the meals aren’t great for the price,” we honestly didn’t expect much—but there were no issues at all. The portions were more than enough (and you can order extra if needed), everything was delicious, and we had nothing to complain about. Of course, the bath was amazing. Unfortunately, we happened to be there during a typhoon and couldn’t see the stars at night, so we will definitely return—next time, I’d love to soak in the bath while looking up at a sky full of stars. One point: there was a mismatch between the breakfast time we thought we had communicated and the time the Accommodation had on record (it was later), which affected our morning departure time and plans afterward. To avoid any misunderstandings about who said what, it would be helpful if you could leave a written note confirming the requested times for dinner and breakfast.

On my first trip to Toyama, I stayed here for two nights during a 4-night, 5-day visit. I chose this Hotel for its convenient access to the trolley train, the wide variety of Toyama local cuisine, the table tennis, and above all, the incredible view from the Room. The Room was even better than I imagined—wonderful and very comfortable. We were lucky with the weather, so we could clearly see the trolley train, and I was moved every day by the beautiful scenery outside the window. The Onsen was somewhat busy at times but still within an acceptable range. The water left my skin feeling smooth. A small issue came up at dinner, but the way it was handled was truly heartfelt. They even gave my son some fireworks, which added something special to our family time together. It’s impressive that their response made me feel not only that it canceled out any inconvenience, but that it almost happened for a reason. I have great respect for the manager who assisted us. Everyone at this Hotel was wonderful—even down to each greeting from staff members. Thank you to the Shuttle Service driver for taking us back and forth to Unazuki Station so many times! And thank you as well to the woman working at the bar counter in the buffet venue for teaching me how to make a recommended delicious drink! Also, thank you for writing a letter for my son—he was deeply touched. He brought it home as a keepsake and is treasuring it. Toyama Prefecture has so much depth—I found many more places I want to visit. After entrance exams are over, I’d like to come again in autumn. This time I debated between a Deluxe Japanese-Western style Room and a Western-style Room, and chose the Western-style one. The Room was amazing, but now I’m curious about the Japanese-Western style too—choosing next time will be exciting. Beyond just the view, as a woman I was also impressed by how high-quality the hair dryer in our Room was. Such great attention to service detail. Is it the same hair dryer in every Room? My hair felt so silky afterward. If there’s one request: I’d be happy if there were women’s amenities in each Room (or at least amenity sets in deluxe Rooms). Some guests may want light makeup after using the Onsen as well; having an amenity set would make an already perfect stay even better. We used this Hotel as our base while sightseeing around various places. Next time I'd like to stay three nights. Thank you very much for everything!

I visited Niseko to see Mt. Yotei. Unfortunately, it was raining and I couldn’t see it, but the delicious meals made up for it. Thankfully, the next day was sunny and I was able to see Mt. Yotei in all its glory. The Italian set course was excellent—each dish was delicious, and the flow of the course felt natural and very well put together.

The hospitality was outstanding. From check-in to check-out, the staff were consistently attentive. Especially at checkout, they even wiped the car windows. It had rained the night before, so the windows may have been dirty, but this was the first time anyone has ever done that for me—I was truly impressed. Both the quality and quantity of the meals were very satisfying. Dinner featured a duck hot pot as the main dish, along with plenty of extras such as sashimi and Kasumi crab (benizuwai crab). Everything was delicious. If I had to mention anything, it would be that the Ryokan’s bath is small and it’s a bit away from the center of town. Personally, I enjoyed walking around while exploring and visiting different public baths, and they also said they could drive guests there upon request. As for the small bath at the Ryokan, I think it works well if you make use of the public baths too while still enjoying what’s available on-site. I would definitely like to stay again. Thank you very much for everything.

The lake could be seen from our Room, the dining area, and even the bath, and we were able to truly relax from the heart. The meals were gentle and beautifully presented without overpowering the natural flavors of the ingredients, the portions were just right, and everything was absolutely delicious. The proprietress’s thoughtful care and the kindness of everyone at the Accommodation could be felt in so many ways. It’s far away so we can’t visit often, but this time we even got to enjoy fireworks as a special treat, and staying at your Accommodation became a truly wonderful memory.

We were very satisfied with both the Facility and the meals. In particular, we were truly impressed by the wonderful thoughtfulness of all the staff—those at the front desk, those who served our meals, those who saw us off at the entrance, and those who kept the property clean. Thanks to you, it was a wonderful trip and we are very grateful. Thank you very much.

I stay here every June. The bamboo shoots at dinner and the omelet at breakfast are delicious! Thank you to all the staff for always welcoming me so warmly.

This time we stayed in the VIP Room and enjoyed the premium kaiseki dinner course. The Room was very spacious, the garden was beautifully maintained, and the private open-air bath attached to the Room was excellent. All of the staff who assisted us were very kind, and every dinner dish was carefully prepared and truly delicious. Breakfast seemed to be the same for all courses, but since we can’t eat much in the morning, we personally appreciated that it was on the lighter side. We also visited the large public bath, but we noticed towels left at washing stations that were not being used and some guests reserving spots. We think it would be even better if there were guidance on how to use the facilities in languages other than Japanese. Access was convenient—about a 7-minute walk to the streetcar stop. By taxi or car, you can reach major sightseeing spots in about 15 minutes, so if you don’t have a car, using both the streetcar and taxis makes it easy to get around. It was a 5-minute drive from the airport, so being able to leave our luggage before/after our stay was very convenient. If we have another opportunity, we would love to stay again for about two nights in a VIP Room with the premium dining course. Thank you very much.

We stayed here to celebrate my best friend’s birthday. The Room was spacious, and it was great to be able to use two baths—one for day-use guests and one for overnight guests. The meals were delicious, and we were very happy to receive a birthday gift at the time dessert was served at dinner. We also enjoyed having a birthday party in the Room. Since we checked out at 7:15 a.m. to go to the Tateyama Kurobe Alpine Route, we would like to stay longer next time. Thank you very much.

On our first trip to Aomori, we stayed the night before the Nebuta Festival for the first time, and everything—the meals, drinks, service, and Onsen—was excellent. Our three-generation family was very satisfied when we left. If I had to ask for one thing, a massage chair would make it even better. We were completely satisfied and truly enjoyed Aomori. Thank you very much.

Both breakfast and dinner were absolutely delicious—I wished I could have stayed for about a week! The open-air bath was spacious and very relaxing. I’ll definitely be back.

On the day of our stay, unfortunately it was pouring rain, so we couldn’t go sightseeing. We were cold and soaked, but even though we arrived before check-in, they kindly let us wait in the lobby. They served us hot coffee, and soon after they prepared our Room early for us. Thanks to that, we could change out of our wet clothes and avoid getting sick. The proprietress and all the staff were very kind, and we had a truly comfortable stay. The food was delicious, the Onsen was wonderful—everything was perfect. We’d love to visit again.

Since it was self check-in, I didn’t have high expectations, but it was a Facility where I could relax comfortably, including the Room, Onsen, and relaxation room. The Onsen quality was excellent; although it was set up so you could visit other Onsens as well, there was no need. There are no meals provided, but just before heading up the mountain there is “Gutto Yamagata,” which offers a great selection of Yamagata food and everything from meals to alcohol. I would like to stay here again when I visit Yamagata.

I stayed here last year as well and am a returning guest. The baths are great, the meals are excellent, and while the Facility isn’t new, it feels well maintained and cared for. The staff were pleasant and attentive, and I was very satisfied. I was able to relax, but the enjoyable time flew by. I’d like to come again in a different season.

This was my first time visiting Zao Onsen. After considering several Onsen Accommodations, I chose a smaller Accommodation where I could truly relax. As I headed from Kaminoyama toward Zao, the temperature dropped, and after riding my motorcycle in the intense heat, the cool breeze felt wonderful. The Accommodation is an older building, but it was filled with many charming decorations that made me feel warm inside. The indoor Onsen was artificial, but it was pleasant and available 24 hours a day. Outside, in a separate building, there was a free-flowing hot spring bath fed directly from the source; it was strongly acidic and at a comfortable temperature, making it very enjoyable. Dinner dishes were all carefully prepared and included many local specialties from Yamagata Prefecture. It was great that each dish came with an explanation when served. The steamed dish in particular was outstanding. Breakfast also offered a wide variety of items, and I was very satisfied. All of the staff were kind and greeted us properly—I could really feel their hospitality. This is an Accommodation I would like to visit again.

I found Sugatani Onsen while looking for an Accommodation where I could stay with my pet, without knowing the name beforehand. It was very comfortable. I brought pet pads, but if possible, I would like you to provide some spares. There is no need to lay out the futon during meals; I worry my dog might bark, so it makes me more concerned. The air conditioner noise felt a little loud. The meals were very delicious. It is a quiet location away from the crowds.