Nationwide × Stays Popular For Snow-View BathsHighly rated Hotel·Ryokan for Onsen and bath - 12Page Number

It was my first stay in a while, and it remains a wonderful Hotel. The approach leading straight from the public road to the main entrance is elegant and picturesque. Since it opened in 1935, the Facilities are not the latest, but that is exactly what gives it a unique charm. The staff’s service was also impeccable. For dinner, we enjoyed classic French cuisine rather than today’s modern fusion style—it was delicious. As is true of Unzen’s tourist areas in general, this historic destination is rich in nature, and I imagine maintaining both the Facilities and the gardens must be challenging for those in tourism. I’m sure there are many difficulties, but I truly hope you will continue to preserve this beautiful Hotel.

Although it wasn’t a Milky Day, the hot spring water was pleasantly cloudy, making for a wonderful bath. Both breakfast and dinner were delicious, and we were very satisfied. The steak at dinner was especially high quality and excellent value for money. The vegetables were also very fresh—I ended up eating more than I intended. Thank you very much.

The moment I stepped into the building at check-in, the stylish lobby raised my expectations. The Room we were shown was not only chic with a modern Japanese touch, but also spacious and relaxing. Some Accommodations look great but have cheap furniture; here, you could really feel the quality and attention to detail in the furnishings, which made it even more comfortable. The in-room bath was fed directly from the hot spring source, and the washing area was roomy—there was no need to use the large public bath. I ended up bathing four times in one night. Even details like the hair dryer and shampoo amenities showed thoughtful selection. The meals were excellent, especially dinner. They made great use of local ingredients; every dish was creative, original, and delicious. There aren’t many Accommodations that make me want to return, but this one truly did. The staff were also very pleasant and welcoming.

This was our first stay at the accommodation. The dishes were beautifully presented, delicious, and very satisfying. The onsen water was slightly warm, with a soft texture that allowed us to relax and enjoy it at our own pace. The staff were incredibly kind and attentive, which w

We stopped by on our way back from a memorial interment and were completely exhausted, but this Accommodation was satisfying in every way and truly helped us unwind. Although it is a little far from the station, it is surrounded by greenery, and we also liked the natural, not overly manicured garden. The facilities and service were attentive, and we appreciated having pajamas provided in addition to yukata. The spacious indoor bath that can also be enjoyed like a semi-open-air bath was wonderful. The bedding was very comfortable, and even my husband from Kansai praised the meals highly. I had little appetite, but I was still able to enjoy the food. All of the staff were warm and welcoming, making this an Accommodation our whole family was happy with. Thank you for taking such good care of us—we would love to visit again.

Because we decided on our trip to Lake Toya at the last minute, I didn’t think we would be able to make a Reservation at a good Hotel. Since May is one of the peak seasons for travel in Japan, I wasn’t expecting much. But after staying there, the Hotel quality exceeded my expectations. I especially loved the dinner buffet. There was an incredible variety of dishes, and many were far better than I anticipated. I ate too much and ended up walking outside for hours afterward to feel better (laugh). Breakfast was more standard compared with dinner, but still very satisfying. As for the Onsen, “Hoshi no Yu” was truly outstanding—I highly recommend trying it at least once. Waking up early to use it was a bit tough, but it was absolutely worth it. The feeling of seeing Mt. Yotei from the Onsen in the morning is hard to put into words. It was truly spectacular.

I stayed here for one night during the May holiday period. The room was very clean, which was great. From the 15th floor, I could only catch a brief view of the Northern Alps in the evening and early morning, but if I’m lucky enough to get clear weather next time, it would be an outstanding stay. Breakfast was delicious as well—these days many Hotels seem to be putting more effort into their food, and I really enjoyed it. Overall, this is a highly rated Hotel. I hear it will relaunch this autumn as an international luxury Hotel brand, and I’m very much looking forward to it.

It was really great!

Second visit There is a welcome drink. The Room is clean. Dinner is delicious. The imoni stew in particular was excellent. This time we had the pork shabu-shabu, but it was not very good. I recommend the Genghis Khan or Yamagata beef Plan. The open-air bath is on the hot side. If you go to the baths at Lucent Takamiya first, you can enjoy it even more. On departure, the staff saw us off as well. We visited Zao three years in a row. We won’t be able to go next year, but we would like to stay again.

We stayed here with four generations of our family. Because our 93-year-old grandmother has become more self-conscious around others and rarely goes out to eat, we chose a Room with a private Onsen. She was truly delighted, and we are so glad we chose this Room. Since it was a trip with four generations, we wanted a space where everyone could relax at their own pace, so we made a Reservation for the Wakakusa Room. Thanks to the spacious Room, everyone in the family was able to spend time comfortably and freely without any stress. We usually live in Mie, so it’s rare for our whole family to travel together. This time, traveling with our 3-year-old son and 93-year-old grandmother, we were able to create wonderful memories as a family. We hope we can all visit again while our grandmother is still doing well. Thank you very much for such an unforgettable stay.

This was a truly wonderful Accommodation—one I’d absolutely love to return to! Both the exterior and interior were beautifully maintained, with tasteful decor and a very comfortable atmosphere. With pet-friendly Accommodations, you can sometimes notice odors in the Room, but that wasn’t the case here at all. The cleaning was impeccable, and everything felt extremely fresh and spotless—you wouldn’t even guess pets are welcome. Because of that, it also made me feel we should be extra mindful of good manners (such as using dog diapers) so everyone can enjoy their stay comfortably. The meals were delicious as well—gently seasoned so you can really taste the quality of the ingredients, and you could tell each dish was prepared with great care. The signature French toast in particular was outstanding! It’s something I highly recommend trying. Above all, the owner’s warm personality made our stay even more special—we were genuinely happy to be welcomed so kindly. Both the indoor bath and outdoor bath were great, and we were able to relax deeply. We had such a pleasant time with our dog; the food was excellent; and the owner was wonderful. It was an incredibly comfortable Accommodation. Thank you very much. We’d love to stay again!

The meals were delicious, just as the Review said. I felt the Facility was also quite clean. Considering the price, I think it’s a very good Accommodation. The young foreign woman who brought our dishes also smiled and waved to our children. It was a great Accommodation. We’d like to stay again.

The Onsen water was silky and very pleasant. The meals were plentiful, well-seasoned, and delicious. I would definitely like to stay at this Accommodation again.

Everything was exceptional from pick-up to send-off. I stayed here after a weekend trek, and upon arrival we were welcomed with a welcome drink, along with a clear and courteous explanation of the Accommodation—brief yet thorough at all the key points. As for dinner, to put it in gourmet terms: “a blissful dining experience woven from artfully presented plates and a refined atmosphere.” In my own words: the ambiance was wonderful, everything was delicious, and I couldn’t wait to see what would come next! The private bath we used after the meal was also perfect—an open-air bath of just the right size, stocked with popular in-bath amenities that were gentle on the skin—so I could truly relax. The futon was very comfortable, and breakfast was healthy and vegetable-focused with delicious rice; the after-meal coffee in the lounge was excellent as well. Thank you for seeing us off so pleasantly at the end. We’ll be back! It really was an amazing weekend.

As my parents have gotten older and we don’t know how many more trips we’ll be able to take together, I invited my brother and brought my daughter for a family trip. Because my mother has rheumatoid arthritis, we chose this Accommodation on the conditions that the Room had an open-air bath and that all five of us could stay in the same Room. It turned out to be far better than we imagined. We arrived late for check-in, but we were warmly welcomed and given a courteous explanation. Women can choose their preferred yukata pattern to wear inside the Accommodation. The lobby offered complimentary drinks including alcohol; I had a drink for the first time in 10 years, and it was delicious. There were also three kinds of cookies, all of which we enjoyed. Many of the staff were young, and everyone provided very polite service. Because the Accommodation is small and intimate, we rarely ran into other guests, which allowed us to relax completely. Every meal was excellent. Thank you as well for accommodating my child’s allergies. For breakfast, they served a Western-style option for children, so there were many items my child could eat, which made us very happy. Both the Room and the open-air bath seemed new and were spotless—there is nothing to complain about—but above all else, the view is outstanding. The river flows right in front of you, and you can enjoy it almost privately not only from the lobby but also from your Room. We were truly moved by it. We heard that peak autumn foliage is around early November, so next time I would like to make a Reservation around then if possible. If I may make one request: I would appreciate it if cleansing oil could be provided in the Room. When I asked at reception they kindly brought it right away so it wasn’t an issue in practice; however, some guests may use only the in-room open-air bath without going elsewhere, so I hope you will consider it. Lastly, thank you very much for helping us create such wonderful memories on this trip.

The staff and the meals were excellent. We would love to stay again. If possible, we would appreciate it if the noise from the Onsen drain could be reduced.

I stayed for two nights. The ocean view from the panoramic bath on the third floor was amazing. The Onsen was also great.

The hot spring water was wonderfully silky. The bath area was clean and spacious, and from the open-air bath we could see a sky full of stars—I could have stayed in forever. We only had breakfast, but it was delicious and very filling. I think this is a lovely Accommodation where you can relax and feel at ease.

Having read the Reviews in advance, I was aware of what to expect, but my companion was very surprised by the contrast between the front desk atmosphere and the impression of the Room. The day-use bathing area feels lively like a busy public bathhouse, while the guest Rooms were calm and comfortable. Because we visited on a weekday, the large public bath was not crowded and very relaxing. The only thing that bothered me slightly was seeing someone brushing their teeth at the washing area. Even so, I was truly impressed by the abundant flow of free-flowing Onsen water straight from the source. When I visit around Nagano Station for work in the future, I would love to stop by again even just for a day-use bath. The Room was flawlessly comfortable, and the private indoor bath was very spacious. I was also amazed by how much hot water it had. Dinner was served in-room, so we could relax without worrying about others, and we thoroughly enjoyed the delicious dishes with thoughtful touches. The staff member who served us was friendly and made it a pleasant time. At breakfast, it was also nice to be able to choose between rice porridge cooked with Onsen water and regular steamed rice. Please note that there are no amenities provided in the large public bath area (including makeup remover), so bringing your own is recommended. The in-Room amenities are also provided for one use (one day) only, so if you plan to bathe multiple times, it may be reassuring to bring extras. Overall, it was a highly satisfying stay.

I enjoyed soaking in Zao Onsen’s strongly acidic, milky-white water with a distinct sulfur scent—this is what an Onsen should be like. Since it’s an old building, there are countless flaws if you start pointing them out, so I stayed while telling myself that’s just how it is. The staff work hard, but not at a level that truly impresses. The meals featured many local specialties and were good, but the rice—the most important part—was too firm at dinner and far too soft at breakfast. This Accommodation is recommended for those who love Onsen.