Nationwide × Stays Popular For Snow-View BathsHighly rated for dining at Hotel·Ryokan - 67Page Number

We enjoyed the stylish interior, elaborate dishes and tableware with a focus on broth, and the wonderful milky white Onsen. The only downside was that the phone was difficult to connect, and even when it did, it was automatically transferred to another Ryokan, so it was hard to get the information needed, and we had to hang up and wait for a callback. The website mentioned that there was a Shuttle Service to the nearest bus stop, but we were not provided with it and had to walk for 30 minutes. I understand that not having a TV in the Room might be a particular choice, but I still would like to have a TV. During the extreme Onsen tour, we were able to experience a wild and natural Onsen that is difficult to visit individually.

Two private hot spring baths, available 24 hours when open, are exceptional. One is an outdoor bath and the other is indoor. The outdoor bath is a bit small, so it might feel slightly cramped for two people, but the atmosphere is fantastic. The water flow is abundant. It's also convenient that you can check the availability of the baths from your room. The room had a private bathroom and toilet, but with only seven rooms in this accommodation and two private baths available, having a bathroom in the room might not be necessary. It would be nicer if that space were used to make the room larger instead. The room features a large TV with BS channels and thoughtfully placed USB outlets throughout—likely added later—which are very convenient. Meals have standard portions and variety but stand out for their excellent seasoning and creative presentation. Ingredients seem carefully selected as well. The wine selection appears to be sourced internationally by the owner; even as amateurs, we found both red and white wines delightful. The owner enjoys chatting with guests, making it enjoyable for those who like conversation. For those less comfortable with interaction, there's no overly intrusive approach typical of some accommodations like pensions. Pricing is reasonable, offering high overall satisfaction—a wonderful accommodation worth revisiting. One question: Is ordering at least one drink mandatory during meals? If so, it might be better to clarify this policy upfront since some non-drinkers may feel uncomfortable finding out on-site—even though soft drinks are available.

The building is undeniably old, but it was clean and well maintained. The staff were also very helpful. If the breakfast buffet had offered a few more options, it would have been perfect!

The top recommendation is the private open-air bath on the rooftop. There are two options, A and B; if you can book the evening slot to watch the sunset, choose A. Since the rooftop bath has only one faucet and no shampoo or other amenities, it’s best to wash up first in the large public bath on the first floor, which is fully equipped. Guests are responsible for laying out their own futons, including putting on the sheets. This may not suit those looking for a classic Ryokan experience where your bedding is prepared while you’re at dinner, but room rates are more reasonable as a result. The Shinshu beef sukiyaki dinner was excellent. We bought drinks and snacks at Yamauchi Shoten across from the Ryokan (open until 7:00 PM—please note), but we ended up too full and had to take them back with us the next day. The Ryokan is also perfectly located for visiting multiple public baths, making it easy to take a break at the Accommodation between stops around mealtimes. Shuttle Service times are set to match Nagano Dentetsu limited express trains. If you’d like to explore town after check-out, you can take a bus (e.g., from Shibu-Wago bus stop) to Yudanaka Station, but be aware there may be little time between arriving at the station and your train’s departure.

I stayed here during a touring trip. I had a large Room all to myself, and since I had plenty of time, I enjoyed the Onsen four times before checkout. As it was a weekday, I could relax at my own pace. The information said dinner would include salt-grilled ayu, so given the season I was looking forward to late-season ayu, but it turned out to be grilled trout instead. It was still delicious, but a little disappointing. Since it’s deep in the mountains, the stars in the night sky were incredibly beautiful. Thank you.

We stayed here for a family trip. This Ryokan is in a quiet location a little away from the Kurokawa Onsen area. We stayed in the Matatabi annex Room, which has an open-air bath by the river, and the sound of the flowing water, wild birdsong, and the scent of the Onsen created a truly peaceful private space that felt wonderfully comfortable. The meals were outstanding both in presentation and taste, and we were completely satisfied. We were told that everything is prepared using fresh spring water that wells up abundantly throughout the grounds. The Onsen temperature was just right, and we enjoyed a luxurious time listening to the river. The staff were friendly and greeted us warmly. Everyone—from those serving our meals to those caring for the garden—had wonderful smiles and greetings. We could also really feel how much the proprietress values her guests, which touched us deeply. It was truly an excellent Accommodation. We are glad we chose it, and it became a memorable trip for us.

The facility was clean, and the Onsen was excellent. The Onsen includes an open-air bath and a sauna. When my husband requested to go for an early morning run before the official opening hours, the staff kindly accommodated his request. Breakfast was buffet-style with a satisfying variety of dishes. The warm simmered dishes and dried daikon radish were delicious, and there were plenty of drink options as well. The milk, likely from the local Yatsugatake area, was rich and flavorful. The autumn leaves around the Hotel were stunningly beautiful. I would love to stay here again!

We stayed with two dogs. Some parts of the Facility feel a bit dated, but our Room had been renovated and was clean. The baths—both the indoor bath and the private open-air bath—had great water quality, temperature, and atmosphere, and we were able to fully enjoy Zao’s Onsen. We could also enjoy our meals together with our dogs and truly appreciated the warm hospitality.

On this occasion, we stayed here to celebrate our grandchild’s 20th birthday. The moment we opened the Room door, the two of us were amazed—it was a surprising maisonette-style Room. And then another surprise: we were astonished and truly moved by the towel art. It was a truly wonderful Room. Everything was wonderful, and the staff’s service was excellent as well. We are planning to stay again next year with our daughter and our grandchild’s family. Thank you very much.

Although it is an old-fashioned Hotel, it was very clean, and the front desk staff provided clear explanations and excellent service. The meals were also delicious. Thank you very much for your hospitality.

This Accommodation is attached to a roadside station. There are Rooms in the main building, and there are also trailer houses behind it; one of the four units allows guests with dogs. It seems you can enjoy BBQ except during the winter season. The reception staff’s kindness and smiles were especially memorable. There were no dog amenities in the Room. Since it is a dog-friendly Accommodation, I didn’t expect too much, but it was kept very clean—by far the cleanest dog-friendly place I’ve stayed at so far. The Room even had an open-air bath and underfloor heating, so we were very comfortable. We could also use the on-site bathing Facility for free. The bath with Hokutolite warmed me through to the core, and it was well cleaned too. There were quite a few day-use visitors as well, which shows how popular it is. We didn’t eat here this time, but dinner seems to be available at the dining hall from 5:00 PM. I’d like to try it next time. Done! Thank you very much.

This is a retro Showa-era Hotel (Ryokan). The covered, spacious garage used as a motorcycle parking area was great in rainy weather and for security.

It was a time when there were no group guests, so the Room was spacious and quiet, and we were very satisfied. Both breakfast and dinner were delicious and excellent. The value for money was great, and it’s a Hotel we would definitely like to visit again.

Although slightly dated, it was a lovely Hotel. Both dinner and breakfast were delicious, and even though it was outside regular hours, they kindly gave a ride to the station for one person who had to leave early. The only disappointment was not being able to use the open-air bath with a great view. The baths switched between men and women the next morning, but I couldn't use it due to lack of time in the morning.

The staff were very friendly, and there was a lounge where we could relax and enjoy tea at our leisure. The food was delicious, with just the right portions, and we thoroughly enjoyed the desserts as well.

The ski slopes are immediately to the left as soon as you step outside the entrance, so it was great that we could change into our gear in the Room and head straight out. The Onsen was also very relaxing and enjoyable. The staff were wonderful—everyone greeted us with a smile and kindly answered our questions. The building is old, but it was clean and didn’t bother us. It snowed until early morning, then cleared up around 9 a.m., making for perfect conditions.

It was a Hotel in a peaceful location with views from the window of rice fields after planting. The room was functionally compact, and I was able to stay very comfortably. Thank you.

The view from the Room was wonderful. We had a clear view of Lake Ashi and Mt. Fuji. The view from the main building’s Onsen was also great. All the staff welcomed us with warm smiles and provided pleasant service. We would love to stay again.