Nationwide × Hotel Popular For Public BathHighly rated for customer service and hospitality at Hotel·Ryokan

At an altitude of around 1,100 meters, it was quite cool even in summer, with beautiful greenery and a very quiet setting. The Hotel is very well maintained, and the Room we stayed in was calm and clean, making it very relaxing. The large public bath also has an open-air bath

The private open-air Onsen in the room allowed me to soak at my own pace, which helped relieve my fatigue. Above all, I was deeply impressed by the high level of hospitality from the staff. They were always smiling, graceful, and wonderful. I would definitely like to visit ag

the generous servings of food and sake, and the wildflowers arranged throughout the accommodation—everything was filled with "omotenashi" (hospitality). It’s easy to see why there are so many regular guests. The view from the large bath on the top floor was spectacular.

The morning bath and breakfast were also excellent. At checkout, they even saw us off until our car disappeared from view. It was an incredibly satisfying stay with nothing to complain about. They also offer seasonal menus, so we’d love to visit again in another season. We truly

The private family bath was spacious and even had a waterfall feature, with the water at just the right temperature, so we could soak and relax. The atmosphere of the large public bath was also wonderful. The meals featured local ingredients, the portions were just right, and we were very satisfied! If you have mobility issues, going up and down to the first floor may be difficult, but it was a quiet place to spend time. We’d love to visit again after a hike in the mountains.

The meals are delicious, and the staff's hospitality makes us feel we receive service beyond its price. The only drawback is that the Onsen in-house is not sourced directly from a natural spring, but there’s a free-flowing Onsen called "Oyu" just a 3-minute walk away that can

This was my first stay, and just as everyone says, it was a truly wonderful Accommodation. The food was delicious, the Onsen water was silky-smooth, the staff were great, everything in the fridge was free, and the price was reasonable. The view was beautiful and very relaxing. Also, since I love drinks, I was thrilled by the wide selection of rice shochu... Thank you very much! I’ll definitely visit again.

All the staff members were so friendly! The entire facility is thoughtfully designed with attention to detail, allowing us to have an absolutely wonderful time. Thank you so much! :) If I could give 10 stars, I would (haha). Highly recommended with confidence. I'll definitely

Thank you very much for taking care of us during our 4-night Multiple Night Stay. This time, we stayed in the “Oryu” Room. First of all, every staff member was incredibly kind and clearly loves animals. Everyone greeted us with a smile, was gentle and attentive, brought anything we needed right away, and did their best to accommodate our requests. I’m truly grateful—your staff deserves more than five stars. Next, the meals. We were told they were prepared in a special-suite style, and both the taste and quality were excellent—high standard, delicious, and thoughtfully varied. Even over several days, we never got tired of them and enjoyed every meal. With longer stays, menus can sometimes become difficult for the kitchen side as well, but you handled everything so carefully. Since I’m also a small eater, you kindly let me choose from the menu and adjusted portion sizes accordingly. This also deserves more than five stars. As mentioned earlier, your care for animals was also very thoughtful and helpful. I visited with both a dog and a cat, and it seemed comfortable for both of them. The hot spring water quality was also wonderful. As for the guest room layout: there is a long corridor between the Room area and the bath area, which felt slightly inconvenient, so I deducted one star there. On the other hand, having an additional Room separate from the main living space made it easy to stay comfortably even when traveling with friends—an excellent design. Regarding amenities: there are no pet amenities provided (so bringing your own is necessary), but having at least a litter box available would be very helpful. The surroundings were also fantastic—like a hidden mountain hamlet. By chance we were able to see “Children’s Kagura,” which has deep history and is clearly cherished by the community. The performers practice extensively (twice a week), and while they are indeed children (apparently ranging from 3rd grade elementary school to 3rd year high school), their performance was outstanding and truly impressive. If your dates happen to coincide with it during your stay nearby, it’s absolutely worth seeing. (It seems Kagura is held several times a year; I’d love to see other performances as well.) I also felt that preserving traditional Japanese festivals like this is part of what makes this area so special—and I think it may become even more well-known in the future. It’s about 30 minutes by car to Yufuin Station, so even on an extended stay you can easily go shopping for necessities. Sightseeing around Yufuin should be convenient as well—and Beppu is also about 30 minutes away via expressway—so overall it feels like an excellent location for travelers who want to explore.

This time, thanks to your kindness, our Room was upgraded, and we thoroughly enjoyed the spacious guest room and large bath. The meals were full of seasonal flavors—beautifully presented and truly satisfying in both taste and quality. At the rooftop lounge, we were able to relax

felt natural rather than intrusive showcasing exceptional hospitality throughout entire experience leaving us wishing longer duration during checkout moment itself! Heartfelt thanks go out towards all wonderful team members including three adorable goats contributing towards cre

The hotel staff and restaurant team provided attentive service that made this trip truly unforgettable. Although there were more places we wanted to visit during our stay, time ran out too quickly. We hope to return someday soon—and when we do, we will definitely choose this hot

The seafood in particular was exceptionally fresh, letting us fully enjoy what makes Oga special. All staff were extremely courteous and attentive, and we felt comfortable throughout our stay. Even with our large group, everything was handled smoothly, for which we are very grate

The staff were all kind and provided excellent service, the Room was beautiful and functional, and the food, including fresh sashimi and simmered fish, was delicious and visually stunning. I also enjoyed the free-flow drinks available anytime, including citrus vinegar drinks an

This was our first stay as a family trip. The meals, the baths, and the hospitality were all extremely satisfying. Every dish was made with local ingredients, and the seasoning brought out the natural flavors—exactly to our taste. We also enjoyed relaxing in the log-cabin-style restaurant while looking out at the garden. We used only the open-air bath. Even though it was raining, the water temperature was just right and helped us unwind. *Since it’s completely outdoors, those who dislike insects may want to avoid it in summer—they do fly around. We would love to stay again. Thank you very much for everything.

From the gate, staff greeted us warmly and even offered a photo service. Once inside, both the service and our Room were wonderful. We stayed in a Room with an open-air bath, and its spacious layout made it feel truly luxurious. Meals were served in-room, which ensured privacy,

The highly rated breakfast exceeded our expectations—everything was truly delicious! We enjoyed local specialties as well as Western, Japanese, Chinese dishes and sweets without getting bored over all three days. Finally, the staff’s hospitality was outstanding! From check-in to

Breakfast was well-seasoned and just right in portion size—I finished everything for once! Being able to choose between grilled fish or meat (hamburger steak) for breakfast was another highlight. The hospitality of the staff greatly enhanced my impression of this accommodation.

At first, the parking area felt a bit scary. There are wheel stops, but if you come in with too much speed, it feels like you could end up in the river. There were three private baths, all a good size. If they were available, we could use them as much as we wanted, and one of the private baths even had a sauna. Amenities are the type you take what you need to your Room, and there was a wide variety. After bathing, they also had ice cream and black soybean tea available. Since it’s all-inclusive, drinks were set out on both the 1st and 2nd floors, which was convenient. On the 2nd floor where the Rooms are, there were two massage chairs that we could use freely. Dinner was a white squid course; it wasn’t live squid so it wasn’t at its sweetest, but there was still sweetness—and for two people it was more than enough quantity (half might have been plenty). We came for nodoguro (blackthroat seaperch), and we assumed one fish for two people, so we were surprised that each person got one. It was delicious. The Room was very clean, and the whole Ryokan smelled wonderful. Even though winter is crab season—and I expected everything to smell like crab—it felt very refined with a pleasant woody scent instead. There are no windows so don’t expect any views; however, the space with the sofa (with TV), bed, and washbasin area is very comfortable. The downside is that you can’t tell what the weather is like outside. But if you’re looking to enjoy an escape focused on eating and relaxing indoors, that may not be a bad thing. Breakfast was excellent across the board—the rice cooked in an earthenware pot was great, and so was the mirin-dried horse mackerel. On our way out we also tried grinding coffee with a stone mill for ourselves for once again enjoyed truly good coffee after a long time.

From the initial contact, the staff took great care to accommodate preferences such as disliked ingredients, which made us look forward to our stay. The entire facility was impeccably clean, and the room was well-maintained, allowing us to enjoy a comfortable stay. The meals we