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We also appreciated how kindly you spoke to our child. This time we visited just before peak season started so there seemed to be more room in various areas which may have allowed us to relax even more. Both adults and children were very satisfied so we will definitely come again

A two-night, three-day trip with my son, his wife, and their 2-year-old child. Everyone was completely satisfied. The Facility was impeccably maintained, and everything from the meals to drinks including alcohol, smoothies, and the cranberry or lemon-infused cold water at the O

The service was excellent, and the children were very happy. We stayed with No Meals Included but enjoyed a nightcap and had fun staying up late! Played in the pool in the morning before checking out. In short, it was a wonderful stay with great memories. Thank you very m

Most importantly though—the all-inclusive service offering unlimited drinks including alcohol in both lounges and dinner made for an excellent experience! Being able to relax until 11 PM with such amenities was truly satisfying. Since this visit fell during high season timing-wi

There are also spa and massage services available, making it enjoyable for families and young people alike. The indoor bath in the large public bath was very spacious. The lounge in the large public bath area offered complimentary drinks like apple cider vinegar drinks and ama

The newly added relaxation space in the large public bath is very comfortable on the feet and offers an excellent atmosphere. We are also pleased with the all-inclusive service. However, in exchange for the new relaxation space, we miss enjoying Seventeen Ice and playing at

It was absolutely amazing! What made me happy: - Unlimited drinks and snacks in the lounge (from soft drinks to alcohol! Plenty of tea options too!) - The Room was warm even without heating. - The large public bath was incredible... (The relaxation area had a great atmosp

The Onsen facilities were excellent, with a spacious indoor bath, an open-air bath where you can gaze up at the night sky, and even a sauna. All of our everyday fatigue melted away at once. The meals were also exceptional, with creative and thoughtfully crafted dishes throughout

I loved the quiet atmosphere of the large public bath, and we even got to enjoy the pool almost as if it were private. The food was delicious, and I was very happy with the thoughtful service. In so many ways, I felt refreshed both physically and mentally. We’d love to stay

The staff's hospitality was extremely polite, and having an Onsen in the room as well as the large public bath was wonderful. The breakfast buffet offering lobster, abalone, and grilled meat was a delightful surprise and very satisfying. The all-you-can-drink bar experience wa

” I may be repeating myself, but above all else, the food was outstanding. The head chef has an impressive background yet is very friendly—with such a warm smile too. Our family has already been saying, “We want to stay again! Maybe next time we’ll try a villa.” Thank you so muc

After arriving at Echigo-Yuzawa Station, we requested the Shuttle Service, and it took no time at all to reach the Hotel. The entire property—even the hallways—is covered with tatami mats, and everything is impeccably clean. We were very comfortable throughout our stay. When we

The complimentary amazake after bathing was also a nice touch. The buffet offered such a wide variety of dishes that it was more than we could finish. The Kitakata ramen was delicious as well. The sake tasting let us enjoy local varieties and helped us choose souvenirs. It may be

It was my first all-inclusive experience, and I had a great time. Right after check-in, I joined others in the lounge and enjoyed a glass of sparkling wine, which gave me a pleasant buzz. After sobering up, I went to the large public bath and refreshed myself by sweating it o

The Room itself was large with both a sofa and table included. Overall impressions include ample space throughout the property—a relaxing Onsen experience—delicious meals—and drinks readily accessible anytime—all contributing towards an incredibly relaxing stay! We would love to

The public bath was clean with good water pressure in the showers, making for a pleasant bathing experience. There was also an excellent hairdryer available that would excite many women. The cosmetics provided included Snow Skin Essence products. The towels were thick and of g

We could also adjust the air conditioning exactly as we liked—another reason this stay was so comfortable. The staff members we passed in the hallways greeted us naturally, creating a refreshing atmosphere throughout. If I had to mention one thing: when using the Room slippers,

The morning buffet the next day was flawless, and the coffee drip experience in the lobby was also very fun and delicious. As IKYU Diamond members, we enjoyed early check-in and late check-out, received souvenirs as well—everything was taken care of perfectly. Thank you very

We stayed as three generations: my parents, my sisters, and my daughter. Since we were a large group, we decided to reserve a spacious room—and it was the perfect choice! We could enjoy both the sunset and sunrise from the balcony, which made us feel so happy! We relaxed in the l