Nationwide × Accommodation With Private Hot Spring SourceHighly rated for customer service and hospitality at Hotel·Ryokan - 14Page Number

We stayed in a detached guest room with an open-air bath, and the Facility, bath, hospitality, and meals were all excellent. The Japanese garden is also beautifully maintained—truly an outstanding Accommodation. It is well worth spending a little extra to stay here.

We were completely satisfied with everything. The local fish deluxe course meal was especially outstandingly delicious! Thank you very much.

The bath was a natural Onsen, and it felt wonderful! However, the shower pressure was very weak, which was disappointing. The building is fully covered with tatami mats, which was great and dog-friendly. Overall, it feels a bit old, with steep stairs and a small toilet... But it was well cleaned and acceptable. The meals were served in the Room, so we could relax even with our dog. Everything was very luxurious and delicious!

Last time, the step inside the Room made it difficult to get to the open-air bath, so this time I made a Reservation for a barrier-free Room. The Room was clean, and of course the hot spring water felt wonderful. There was water provided in the Room, in the electric kettle, and even in the coffee maker—I've rarely stayed anywhere that thoughtful, and it made me very happy. The wooden decorative framework in the Room was also lovely. I’m not usually a fan of yukata, but the fabric was soft and comfortable to wear. There were cushion-style chairs in the Room; however, when sitting on them, neither I (with bad legs) nor my husband (whose legs and lower back have become a bit weak) could use them comfortably. We wished there were at least two standard dining-style chairs like those in the restaurant area—it was disappointing. If you could replace just two of the four seats with regular chairs, it would be greatly appreciated by elderly guests. The meals were delicious, and all staff were polite and hospitable. Thank you very much for taking care of us.

It was heartwarming to see the Vietnamese ladies working so hard—at the front desk and serving in the dining room. The tatami under the bed gave a cozy, home-like feel and was very relaxing. The baths were great on both days. The sashimi selection was a little modest, but the octopus rice hitsumabushi was delicious. Thank you for the complimentary morning coffee. I wasn’t used to the formula-style safety box lock, so it took me a moment to figure it out.

This time, we stayed during the firefly season in late May. After dinner, just as the Accommodation advised us, we walked to a viewing spot along the “Yoboshigawa” River that flows near the Accommodation. Due to the impact of flooding a few years ago, we were told there are fewer fireflies now, so it wasn’t quite “firefly hunting,” but my spouse and I enjoyed watching fireflies flitting about here and there, feeling like kids again for a while. The viewing spot on the Yoboshigawa River is about 400 meters south of the Accommodation along the road, making for a nice post-dinner walk (haha). After that, it was back to enjoying the Onsen. I’ve written reviews several times in the past about their hospitality and service, meals, and Onsen/baths; as always, we received warm hospitality and had another very satisfying stay this time as well. We’ll be back again.

It was a wonderful Accommodation. We were completely satisfied with both the Room and the meals, and the panoramic view over Lake Suwa was truly beautiful and soothing. The Onsen had excellent water quality, allowing us to relax at ease. We also appreciated the complimentary beer after bathing. We even received sightseeing boat tickets, so we were able to fully enjoy exploring Lake Suwa. This is an Accommodation we would definitely like to stay at again.

I realized the day before our stay that I had mistakenly made a Reservation for a smoking Room, and when I called, you kindly changed it to a non-smoking Room—thank you very much. Our trip could have been ruined otherwise. Also, as a pleasant surprise, we found out at the restaurant that alcohol was included with the meal. I wish this had been stated on the booking site. The children said there were not many soft drink options. The Facility itself is old, but the service was great and everyone left satisfied. The price is reasonable, so we would like to stay again.

Everything was outstanding!! Nothing to complain about!! We will definitely stay again!! On the way home, we were already discussing when to make our next Reservation. The food in particular was truly delicious and wonderful.

We stayed here on this trip, and it was a thoroughly satisfying stay in every way. The cuisine, in particular, was outstanding—not only was each dish carefully prepared, but the thoughtfully selected tableware complemented the food beautifully, making it a wonderful experience for both the eyes and the palate. At dinner, we were given detailed explanations of each dish, which helped us enjoy everything even more. The attentive hospitality left a lasting impression. Breakfast exceeded our expectations as well. The rice was truly delicious—both my wife and I ended up having seconds. It was a fantastic breakfast that made for a great start to the day. The Onsen was also excellent; not only the large public bath but even the bath in our Room was more than satisfying. My wife especially loved the in-room bath and said it made her want to soak again and again—she enjoyed it to the fullest throughout our stay. We also enjoyed Kyoritsu Group’s signature late-night soba, which became one of our evening highlights. Above all, what impressed us most was the warm and courteous service from all staff members. We felt comfortable throughout our stay and could sense their genuine hospitality everywhere. This was a wonderful Onsen Accommodation that truly made us want to return. We’re grateful to everyone on staff for helping us spend such precious time here, and we would love to visit again in another season.

As mentioned in the reviews, the staff at the accommodation were very considerate, and the accommodation itself, with its 100-year history, provided a relaxing and leisurely experience. Meals were served in the room with a variety of dishes, all of which were delicious. My husband and I thoroughly enjoyed them. However, the "Sennin Bath" being mixed-gender made it uncomfortable for women to enter. As noted in reviews, there seemed to be men lingering near the entrance, which was disappointing. On the other hand, we appreciated being able to reserve a private bath that was spacious and enjoyable.

My first stay. The large public bath was spacious, and I enjoyed the Onsen at a leisurely pace. The guest Room had high ceilings and an open-air bath; there was a Japanese-style room next to the bed, and each room had a TV, so I could truly refresh. The meals were kaiseki cuisine—sashimi, tempura, grilled fish, a small hot pot, chilled chawanmushi, and more—everything was very delicious, and I also had two large draft beers.

It was our first time staying at this Accommodation, and we were able to relax and take our time. Since we had a Room with an open-air bath, it was great to be able to bathe as many times as we wanted without worrying about the time. The Hotel staff told us that deer come into the garden, and although we were skeptical, we were truly surprised to see them from our Room. We look forward to staying again next time.

As soon as we parked, a staff member came over and guided us smoothly to the front desk. The guidance to our room and the explanation of the facilities were also clear and easy to understand. The room was spacious and spotless, and we were very satisfied with the private open-air bath. Both dinner and breakfast were incredibly luxurious, with so much food it was hard to finish, but the gentle seasoning made everything easy to enjoy. When we left, all the staff at the front desk came out to see us off. I loved the food, the room, and especially the staff. I’d love to stay again.

Thank you for a comfortable stay.

Since New Year’s, we’ve been taking a one-night Onsen trip every month, and this time we chose Hirado after watching YouTube. Our main goal was to enjoy delicious sashimi. The sashimi was fresh and tasty, but compared with our previous stay, it was a bit disappointing that the slices were thinner. The meals were delicious, with a wide variety of buffet options—so much that we were completely full. We were very satisfied with both dinner and breakfast. We stayed in the new building; the Room was clean, and the Onsen was great. The staff were also very helpful. We’d like to stay again.

Although the building is historic and compact, the cuisine—and even the tableware it is served on—are outstanding. The hot spring water comes from both the Yubatake source and the Ryokan’s own private source, each offering a distinct bathing experience. The staff are wonderful and exceptionally attentive. This is an Accommodation you will want to stay at again and again.

Thank you for taking care of us during the typhoon and heavy rain. Both dinner and breakfast were wonderful, and I was especially moved by the homemade chestnut soup prepared by the proprietress. I only wished there had been a shower in the open-air bath that is available 24 hours a day. I would love to visit again in a different season. Thank you very much.

I stayed for one night in early September. It’s close to Jigokudani, and the Onsen was simply wonderful. There are many types of Onsen baths, and I really enjoyed them. We had the dinner and breakfast buffet, and I honestly wondered if it was really okay to have all-you-can-eat crab like this. The Japanese- and Western-style buffet was impressive, and we thoroughly enjoyed it. Thank you very much.

We had a wonderful time as a family. Thank you very much. We had stayed in Shima Onsen before, but this time we did a lot of research and chose Shima Tamura, which has both a Hotel and a Ryokan. There were so many baths that I wondered if we could possibly try them all, and it was exciting. Each one had its own character—such as a bath with the lovely scent of hinoki cypress and another where you can see a waterfall—and we truly enjoyed them. There was also a mixed-gender bath that I wanted to try, but you have to be completely nude in the changing area, so my family stopped me and I ended up being the only one who couldn’t bathe… I regretted not bringing a swimsuit. What also made me think, “If only I were really male…” were “Iraka-no-Yu” and “Mori no Kodama” on the 3rd floor by the river. Of course I couldn’t go in, but the men’s baths felt brighter and more open. From an opening above the women’s bath at “Iraka-no-Yu,” you can clearly see into the men’s bath! The rectangular hinoki pouring-bath (like a small rectangular hinoki tub) was wonderful as well. My husband said, “Iraka-no-Yu was my favorite!” The women’s bath was a bit dark, and it was disappointing that the hinoki pouring-bath (like a rectangular hinoki tub) had its lid on and couldn’t be used. At “Mori no Kodama,” the men’s bath is on the first floor with an unobstructed view of the waterfall right in front of you, while the women’s bath is on the second floor so it feels like viewing it from above. I wondered if rotating access might work… Of course, since “Mori no Kodama” on the men’s side can be seen from parts of the women’s side, I understand there may be difficulties—but if possible, I would have loved for women to enjoy that view up close too. We chose our Room in Suiryokan. It was spacious enough for our family to relax comfortably. Although we expected an older Accommodation, everything was very clean and well maintained, which made us happy. Often when an Onsen Accommodation has great baths, we end up disappointed with the Room—but at Tamura we could truly unwind. However, it was very disappointing that one of our Room bath towels smelled like cigarettes. Since I have asthma and am sensitive to cigarette odors, I left it in our Onsen basket (sorry). We used our own hand towel and bath towel instead. Other than that, everything was truly excellent. All staff members were kind and friendly, cheerful yet polite. Most of all—and this made us especially happy—even though we hadn’t mentioned my husband’s birthday anywhere beforehand, one of your dining staff thoughtfully arranged flowers in his sake cupware and offered heartfelt congratulations “from the proprietress,” doing everything she could to celebrate him. Thank you again very much. We would love to stay again many times in the future.