Nationwide × Accommodation With Private Hot Spring SourceHighly rated for customer service and hospitality at Hotel·Ryokan - 13Page Number

We were very satisfied with every aspect of our stay, including the meals, the bath, and the staff’s service. The meals offered a wide variety of dishes and were delicious—we were truly pleased. The bath allowed us to enjoy the excellent water quality unique to an Onsen, and we had a relaxing, soothing time. All staff members were courteous, making our stay comfortable. We would definitely like to stay again if we have the opportunity.

The necessary amenities were prepared in the room, which was reassuring. The location, twin room, service, Onsen, and breakfast were all comfortable at this Hotel. During our 4-night trip to Eastern Hokkaido, this was the most comfortable stay.

I stay here frequently. I always feel relaxed thanks to the hospitality, meals, Room, and Onsen. The meals are very delicious—so much so that I end up overeating. The Room is also great: it’s comfortable for working and comes with an Onsen, making it perfect for a refreshing break. I will definitely stay again.

This was my first time staying here. At first, I wasn’t sure about a standalone house in the mountains, but once I arrived, it far exceeded my expectations. The Room was more spacious than I imagined, the Onsen was free-flowing with a gentle quality to the water, and above all, the meals were not only delicious but also very generous. This Accommodation offers something truly special that you won’t find elsewhere. As someone who loves traveling, it’s an Accommodation I genuinely want to recommend to others from the bottom of my heart.

I stayed here with my daughter on a trip to Yamaguchi. We drove from Shin-Shimonoseki to the Ryokan by rental car. Right after arriving, we enjoyed the footbath, then the granite bath. After a walk around, we returned to the Ryokan for the open-air bath. After dinner, we used the bath in our Room. In the morning, we went to the hinoki-wood bath. After breakfast, we used the Room bath again. We really enjoyed all the Onsen. It may just have been how I felt, but when I woke up in the morning my fingers weren’t stiff like usual—maybe it was an Onsen effect. The food was delicious, the riverside scenery was beautiful, and there were few tourists, so it felt like a hidden gem. The staff at this Ryokan were also very welcoming and made it feel homey. The building showed its age, but that gave it character. The only disappointment was that the air conditioner in our Room didn’t cool well and it was uncomfortable. Maybe it’s an older unit? Also, there was a musty smell in the Room (different from sulfur) that bothered me. Still, I’d like to visit again if I have another chance, and if friends ask me for recommendations for a good Onsen getaway, this is an Accommodation I’d suggest.

Due to my mistake, I thought I had made a Reservation for a Plan with dinner and breakfast, but it turned out to be without breakfast. At check-in, you confirmed it with me and added breakfast—thank you for noticing. Everyone was cheerful and kind throughout my stay, and I had a comfortable, enjoyable time. I was also happy to buy the Hotel’s original daifuku as souvenirs, and they were well received. The Onsen was wonderful, of course, and the meals were excellent as well. It was my first stay here, but it was reasonably priced and exceeded my expectations. With fewer smoking-friendly Hotels these days, I really appreciate it. I’ll be back again.

The meals were absolutely delicious. Everything we ate felt carefully prepared, and it was truly wonderful. Breakfast was also excellent across the board and exceeded our expectations. The bath was great as well. We would definitely love to visit again!

This is my favorite Hotel, and I have stayed here many times. This time, I accidentally forgot to make a request in advance, but the staff remembered the item I had asked to borrow before and had it properly prepared at check-in. I was truly happy with their thoughtfulness in remembering me, and I was deeply impressed by the warm hospitality of everyone at the Hotel. No matter how many times I visit, I can always relax and feel at ease—this is a very special Hotel for me. I would love to stay here again in the future. Thank you as always.

You can see the ocean from the Hotel Room, and if you walk a little way down the slope, the sea is right in front of you—perfect for picking up a coffee at a convenience store and relaxing on the beach. Dinner was plentiful, featuring simmered golden eye snapper (a bit sweet for our taste), spiny lobster, abalone, and more. It was also nice that we could use a voucher to choose items such as tempura, seared bonito, or dessert. There was an Onsen as well as an open-air bath, and we enjoyed them many times. Breakfast was buffet-style; the freshly grilled dried horse mackerel was especially delicious. They also had organic coffee, which we enjoyed. Thanks to the staff’s thoughtful attention to detail, our stay was very comfortable.

We stayed here for a family trip. All of the staff were very welcoming, and we were truly impressed by the complimentary free-flow drinks service. The meals were just the right amount—not too much—and we enjoyed everything to the last bite. The sashimi in particular was outstanding! The Onsen water quality was excellent, and with the clear autumn weather that day, we felt completely refreshed in the open-air bath. Overall, it was a wonderful stay, but the only disappointment was the Wi‑Fi. The signal was extremely weak in the guest rooms, lobby, and all common areas, and it wasn’t usable in practice. Mobile reception was also poor in this location, so the weak Wi‑Fi felt like a serious issue; I regret that I couldn’t get my work done during our stay. Other than that, we were very satisfied with the service, food, and baths, and we hope the Wi‑Fi will be improved. Thank you very much.

Although our trip was rainy, the staff kindly came to the parking lot with an umbrella to welcome us as soon as we arrived at the Accommodation. After that, everyone continued to treat us gently with warm smiles at all times, making it one of our favorite travel memories. The Onsen temperature was just right, and I ended up soaking for about an hour... Dinner was delicious, but breakfast was even better—an amazing variety and great flavors. We felt happy and completely full from the morning! It’s an Accommodation we would definitely love to visit again!

I’d been keeping an eye on this place as a summer getaway I wanted to visit someday, and I finally made it this time. It happened to be a day when temperatures had dropped across the whole country, so I wondered if it might not feel much like a cool retreat—but it was cold enough to need a jacket. The air was incredibly fresh, and I took lots of deep breaths on the balcony. It truly felt amazing—I finally understood what people mean by “the air tastes delicious.” The Room was carefully prepared and very comfortable. And the meal served at the counter felt wonderfully luxurious; with the reassuring comfort of being able to go straight to bed afterward, even the drinks tasted better. The free drinks in the lobby were also great for relaxing while enjoying the view. The weather wasn’t perfect, but we could still gaze at the stars at night, and by morning we had a beautiful view of Mt. Ontake as well. It was a lovely place that I would definitely like to visit again.

This Accommodation made me wish I could have extended my stay if I hadn’t had work the next day. From the parking guidance on arrival through to check-out, we received warm and pleasant hospitality. As it is a Ryokan with only a few Rooms, it felt very private, and we hardly ever shared the Onsen with other guests. It was a wonderful escape from everyday life and left us feeling refreshed. We would love to visit again.

The free-flowing Onsen was wonderful. The indoor bath was a bit on the hotter side, while the open-air bath was pleasantly lukewarm, and we fully enjoyed the unique appeal of each. The Room was spacious, and we were able to relax comfortably. Both breakfast and dinner were delicious. In particular, since I’m not fond of beef, I mentioned it in advance and they kindly accommodated my request. Thank you very much. Not only the meals but also everything else—including the Shuttle Service to the station—was handled with great kindness by all staff members. It was truly refreshing, and we had a wonderful time. We would definitely like to stay again.

Everything was excellent, from the service to the Facility meals. The beach is about a 5-minute walk away. The Room was clean. The Onsen was also great. I would like to stay again next year.

We stayed here to celebrate my mother’s 60th birthday and my daughter’s first birthday. We were so happy to receive the gifts and letter!!! The food was delicious, and the staff were kind—this is a truly wonderful Accommodation!

My spouse and I stayed in a Suite Room for two nights. The Room was very spacious and spotlessly clean throughout, so we were able to relax in complete comfort. We also really enjoyed the private open-air bath in the guest room at our leisure—it was the perfect way to unwind after traveling. The food was especially outstanding. Each dinner course was prepared with great care, and we were highly satisfied not only with the flavors but also with the presentation and service. Breakfast was equally plentiful, and we enjoyed every meal over both nights. All of the staff were courteous and attentive, which made our stay truly pleasant. My wife and I both agreed that choosing this Hotel was the right decision, and it became a wonderful memory of our trip to Hida Takayama. One small point: even for guests, outdoor parking costs 1,000 yen per day. Considering the Accommodation Fee, we would have appreciated complimentary parking or a guest discount. That said, overall it was an extremely satisfying stay. If we have another chance to visit Takayama, we would definitely like to stay again.

The meals, the Onsen, and the service—everything was absolutely satisfying!! The lounge and the puzzle-solving activities were also very enjoyable. I would love to visit again. Although I had mistakenly made a Reservation for a smoking room, I truly appreciated how quickly you accommodated my request to change it. Thank you very much for all your help. Thank you.

Despite being reasonably priced, the Facility, Onsen, and meals were all excellent. They also offer Shuttle Service to Shin-Hakodate-Hokuto Station and Onuma-Koen Station, so we were able to enjoy our stay even without a car. The Hotel is also barrier-free, and we saw several guests using wheelchairs, making it a place that guests of all ages can enjoy.

My first visit was during last summer vacation. I wanted to get away from the fatigue of working with numbers... The sound of evening cicadas from the mountain right in front of me, and the gentle murmur of the Kinugawa River, were so soothing. There are many types of baths, and the open-air bath—surrounded by the scent of the forest—was incredibly relaxing; it felt like true luxury. For dinner, both the Japanese course meal and the buffet were delicious—I couldn’t be more satisfied. And of course, there’s a breakfast buffet too! I loved this Hotel so much that I’ve come back many times. It’s very easy to access from central Tokyo: it’s about a 5-minute walk from Tobu World Square to reach the Hotel, and there is also a convenient Shuttle Service from Kinugawa Onsen Station. This is my favorite Hotel—one I want to visit in every season.