Nationwide × Stylish Black-Themed AccommodationHighly rated Hotel·Ryokan

This is a perfect Accommodation in every way. Just one thing: it would be even better if there were in-house loungewear that matches the staff’s uniforms. After enjoying the Onsen, please consider offering stylish loungewear that blends naturally into the dining area.

We had a truly wonderful stay. We stayed for two nights with our 1-year-old daughter. Dinner and breakfast were included, and the food was outstanding. They thoughtfully accommodated our child’s meals, taking her egg allergy and the size of the ingredients into consideration, and she was very happy. The staff also looked after her throughout, so we could enjoy our meal with peace of mind. The Room has special touches that help you forget the busyness of everyday life. Thanks to that, we were able to enjoy an extraordinary experience we don’t usually get to have. We would love to return again next time.

This was my first stay here. From the moment I arrived at the Hotel, the staff’s service at the entrance was so attentive that it was impossible to compare with other hotels. When I entered the Room, it was spotless—not a speck of dust—and I was truly impressed by the outstanding work of the housekeeping team. In the evening, I used in-room dining and had grilled vegetables, soup, and focaccia. Everything was absolutely delicious and genuinely moving. If you stay here, I highly recommend trying in-room dining. This time, my Plan included breakfast, so I ate at the restaurant on the first floor. For breakfast, you can choose from three options, and I felt it’s a menu loved by guests of all ages. I traveled from Tohoku to this Hotel, and it took quite a bit of time and money—but it was such an amazing Hotel that it made me think, “I still want to stay here!” Thank you very much for taking such great care of me. Thank you again.

Once again, I was very satisfied with everything—the cuisine, the hospitality, and the Facility—and was able to relax. Last time, I mentioned that the meat dish at dinner was a bit fatty and that I would appreciate a leaner option, and you kindly changed it to filet. Also, last time at breakfast, the delicious dried horse mackerel was served near the end of the meal, which was a little disappointing; however, this time there was no such issue and I was extremely satisfied. The soba served as a late-night snack during bar time was also delicious. The only disappointment this time was the bad weather—everything else was perfect. (As always, I ended up drinking too much.) I would love to visit again to relax. Thank you very much.

This was our first stay with my husband, a friend, and two dogs. The Room was spacious, and although it rained both nights, we were able to relax and take it easy. The dog run was covered with wood chips, so our dogs’ paws didn’t get muddy. Having a free-flowing hot spring bath in each villa was very appealing, and my Onsen-loving husband took many baths and was very satisfied. This time we chose the No Meals Included plan, but we bought cheese and bread from the shops introduced in the in-room guide for this Accommodation, and everything was delicious. We’ve been talking about staying for three nights next time. We’re looking forward to staying again. Thank you very much for your hospitality.

As the property is relatively new, the building, Facility, and amenities were all new and spotless. The appliances were thoughtfully selected too—I liked them so much I wanted to use them at home, and I even bought some after returning. Since it is set a little back from the road, we were able to spend our time in peace and quiet. We also encountered wild rabbits and deer, which made it feel like a true getaway. Despite the typhoon’s impact, we still enjoyed a barbecue! Our dog seemed to have a great time as well. We would love to stay again.

The relaxing Facility, the charming Room, the wonderful cuisine, and the silky Onsen I could stay in forever—everything was exceptional. The staff’s warm smiles and attentive hospitality made it even better. This is the first Accommodation where I truly didn’t want to leave because it felt so comfortable. I would love to visit again. Thank you very much.

As a couple, we were able to relax and enjoy a comfortable stay. We had high expectations because the Reviews were highly rated, and this Hotel truly lived up to them. The Room layout is closer to that of a Business Hotel, but it was very clean, well equipped, and we had no complaints. The large public bath was never crowded, so we were able to use it several times during our stay. There was also a massage chair, which made it easy to unwind and relax. Breakfast was a standard buffet with plenty of variety. The French toast in particular was delicious. We also enjoyed visiting the adjacent Isuzu Plaza more than we expected. If you stay here, I recommend making a Reservation in advance for the tour.

It was my first stay in a while, and it remains a wonderful Hotel. The approach leading straight from the public road to the main entrance is elegant and picturesque. Since it opened in 1935, the Facilities are not the latest, but that is exactly what gives it a unique charm. The staff’s service was also impeccable. For dinner, we enjoyed classic French cuisine rather than today’s modern fusion style—it was delicious. As is true of Unzen’s tourist areas in general, this historic destination is rich in nature, and I imagine maintaining both the Facilities and the gardens must be challenging for those in tourism. I’m sure there are many difficulties, but I truly hope you will continue to preserve this beautiful Hotel.

Although it’s in a convenient location, I hadn’t had the chance to visit until now, and I was able to truly relax. It was a reassuring Hotel where you can feel Japan’s unique spirit of hospitality. From the courteous explanations by what seemed like an experienced hotel staff member, to the way someone who appeared to be the person in charge quietly checked on things during breakfast, the flexible support in the lounge, and thoughtful touches even after checkout—there was an atmosphere of refined, calm hospitality that naturally made me feel well cared for. The message dessert and flower arrangement I requested at short notice were also wonderful, and the Room was bright and modern—somewhere I’d love to make my “second home.” If I may offer a suggestion, I think a simple map summarizing nearby highlights and how to get there would make the stay even more enjoyable (the sculpture(s), surrounding buildings/area, Hie Shrine, local history, etc.). Also, it would be great to have an easy-to-use solo relaxation Plan or a Plan where guests can casually enjoy matcha. In addition, having liquid hand soap (rather than bar soap) would be convenient. It’s a Hotel I would gladly choose again—whether with family or friends, or even on my own. In the future, it would be wonderful if my family or acquaintances held their wedding ceremony or reception at the neighboring classic house and could stay at this Hotel as well.

I truly enjoyed Kanazawa’s cuisine from the bottom of my heart. I learned so much—about Kanazawa’s culture and local ingredients. This is purely my personal impression, but I felt that the guest rooms, dining, and hospitality were on par with the luxury Hotels I have stayed at in Japan and abroad, such as Aman, Bulgari, Okura, and Palace.

We stayed here as a couple for our wedding anniversary. It seemed we had the place to ourselves by chance, so we were able to truly relax. Every dish was carefully prepared, and everything was a flavor we had never tried before—absolutely delicious. The owners were also very kind, and we had a wonderful time. We would love to come back and stay again at a leisurely pace.

We decided to come on short notice, and once again we received warm, attentive hospitality, just like last time. We were able to relax in the lounge with drinks, refresh in the stone sauna in the morning, and enjoy the open-air bath in our Room many times, which helped us unwind. It was so good for a third visit that we felt this is the only Ryokan nearby where we can truly relax. We will definitely visit again.

My wife and I stayed for two nights over a weekend trip. Unfortunately, it rained, so we couldn’t fully enjoy sightseeing in Kanazawa as planned. However, the time we spent at the Hotel was incredibly comfortable, and thanks to the wonderful lounge and the thoughtful care of all the staff, it turned into a truly satisfying stay. We arrived at the Hotel around noon. Our car was taken care of with valet service, which made it easy for us to head to Omicho Market. We enjoyed rock oysters, Noto beef croquettes, grilled scallop skewers, and more. When we returned to the Hotel around 2:00 p.m., even though it was before check-in time, we were kindly told that our Room was already ready. The Room was spotless and had a calm atmosphere—such a welcome gesture after walking in the rain. What I had been looking forward to most during this stay was the club lounge. We were amazed by how well stocked it was: their famous cakes, sandwiches, a wide selection of drinks, and even Häagen-Dazs ice cream. The evening offerings were also excellent—far beyond what you’d expect from “just a lounge,” and more than enough for us as dinner. We were also excited about breakfast. Although we had to wait a little due to full seating, the food exceeded our expectations. It felt distinctly Kanazawa-like as well, and we were very satisfied. Above all else, what left the strongest impression was the staff’s smiles and hospitality. Throughout our two-night stay, every staff member greeted us with genuine warmth, and their attentive care comforted us again and again. Even when checking out and leaving, there was one last pleasant surprise. When our car was brought to the entrance via valet service, chilled mineral water had been placed in the cup holders. My wife and I were truly touched by such thoughtfulness until the very end. Since we couldn’t do as much sightseeing in Kanazawa due to the rain this time around، our time at this Hotel became an especially memorable part of our trip. When we visit Kanazawa again، we would definitely love to stay here. To all of your staff، thank you very much for an amazing two nights and three days.

I visited Kumamoto with my mother for the first time in over ten years to attend a concert. Although our stay was limited to one night and two days, thanks to the Hotel’s calm atmosphere and the thoughtful care of all the staff, we were able to spend a relaxing and comfortable time. My mother was also very pleased, and I truly feel glad we were able to stay here. I understand that full recovery from the recent earthquake may still take time, but in my own small way, I hope that visiting Kumamoto can be of some help. I sincerely wish for a swift recovery. If I have another opportunity to visit Kumamoto, I would love to stay at this Hotel again. Thank you very much for your warm hospitality.

I stayed here on a solo trip. It is a small Accommodation, but every detail is thoughtfully cared for, and I had a very comfortable stay. Ikebana arrangements were displayed throughout wherever my eyes fell, and I could really feel the Accommodation’s hospitality. The meals—especially the vegetables—were delicious, and since they were served in my Room, I was able to enjoy them at a relaxed pace. I left the Accommodation sincerely thinking, “I want to stay here again!” Thank you very much.

I visited on the 17th and 18th of last week for a refresh vacation. When I arrived, there were so many people along the Narai-juku street that it was difficult to make my way in. The garden outside my Room was spacious and could be enjoyed from the floor-to-ceiling window, creating a calm atmosphere where time seemed to slow down. I was able to spend some quiet, relaxing moments. Both the food and drinks were absolutely delicious! I was also very satisfied with the dinner pairing—the selections matched perfectly. Personally, one dish featuring locally grown vegetables and the gin and tonic served as part of the pairing were especially memorable! The staff at BYAKU Narai were easy to talk to, and I really enjoyed our conversations—it became a wonderful memory. This time I missed out on trying the whisky, so next time I’d like to make sure I don’t forget. I also forgot to buy a bottle for home (haha).

This was a wonderful Hotel with great taste felt in every detail, and it made me want to take lots of photos. The Bulgari Bar was a spacious, relaxing place that made me feel like I was abroad. In the Room, they had kindly prepared fresh fruit for us, which helped soothe the fatigue of traveling. For breakfast, we had the Gymnasium Breakfast, and every item was a special menu that felt gentle on the body. The freshly pressed apple juice was also unbelievably delicious. We also enjoyed lunch at the Italian restaurant, and thanks to the staff’s warm kindness, my daughter and I had a truly pleasant time together. I would definitely recommend lunch at the Italian restaurant as well. I bought chocolates as souvenirs, and even after returning home, I continued to savor the wonderful memories of our time at Bulgari Hotel. I would love to stay again.

We stayed in the largest Room with five people! It was comfortable, with private spaces as well. We were impressed to find three toilets and a sauna. The stylish space, well-stocked amenities, and spotless cleanliness throughout made our stay very comfortable. Thank you to all the staff for your help. We would love to stay again.

I recently stayed at Ki no Ma. As my ancestors are from Omi, I visited this time and felt a joy as if I had met them by staying in a historic building connected to the legacy of the Omi merchants. The warm hospitality was wonderful, and above all, the meals were outstanding. The combination of fresh, carefully selected ingredients and the chef’s skill is truly moving. This is a highly recommended Accommodation, and I would definitely like to stay again.