Nationwide × Highly rated for dining at Hotel·Ryokan

The meals are such high quality you’d never guess they’re buffet-style. The menu changes with the seasons, so it never gets boring, and everything is consistently delicious every time we visit! The Rooms may seem similar at first, but the layouts and interiors vary, which makes it fun and interesting. The Surprise Plan is the best—guaranteed to become an unforgettable memory! It’s wonderful to receive, and just as fun to plan for someone else. A space where everyone is sure to feel happy! We’re truly grateful to all the staff who create this extraordinary and wonderful atmosphere.

Because my husband is from Nagaoka, we come from Tokyo to Niigata every year during the Obon season. Our usual routine is to go swimming at Kakudahama Beach first, then stay at Hotel Asuka. The made-to-order dinner buffet is delicious, and the food comes out quickly. The dishes you can pick up anytime are also great, so I always end up eating too much. Both the long-time staff and the newer team members are truly pleasant and welcoming—it makes me feel at home. This is my favorite hotel that I look forward to visiting every year. We’ll be back again next year, so thank you in advance.

My friend and I stayed for one night and two days. That morning, we joined a river kayaking tour, and since there were no changing facilities near the river, I asked if it would be okay to arrive still wearing our wet wetsuits. They kindly agreed, which I truly appreciated. We were dropped off by the tour staff, and the moment we arrived, the breathtaking view of a beautiful infinity pool under a clear blue sky spread out before us—I couldn’t help but shout, “Wow, amazing!” We were shown to seats by the poolside, and even before checking in my friend said, “Wow… I should’ve brought my laptop. Next time we have to bring our laptops and stay longer for a workcation.” We were then shown to our Room. When I tried to open my suitcase, it wouldn’t open—an unexpected mishap—but after speaking with the butler right away they prepared an adorable tracksuit that could be worn over swimwear and arranged a rental car for us. Thanks to that, we were able to get it opened at a local gas station we had found in advance. For dinner, they prepared a handmade welcome plate inspired by the kayaking experience and the sea turtle nesting observation tour we had done—it was moving from the moment we sat down. Every dish was something new to us and absolutely delicious; in particular, I loved the peach sorbet served by the pastry chef. We got so caught up in eating and chatting that we stayed late, yet the chef still came out with a smile to see us off all the way until we boarded the golf cart back to our Room. The next morning we joined a kokedama (moss ball) workshop and enjoyed making one while learning all kinds of things about plants. I’ve forgotten the plant’s name now, but when I mentioned that I like tea, they also wrapped large leaves that can be enjoyed as tea together with my kokedama. We were probably the noisiest guests during our stay as just two people, yet everyone treated us with kindness until the very end—I’m nothing but grateful. Next time, I plan to bring my laptop and come back for a longer workcation stay.

A lot has happened recently, and my husband took the lead and worked hard through it all. Now that things have finally settled down, we chose to stay here so he—and our dogs—could relax and enjoy some carefree time together. My husband said he was happy to experience something out of the ordinary again after a long time! The food was delicious, and we were truly satisfied with everything, including the Hotel staff’s hospitality and their thoughtful care for our dogs. Thank you very much for giving us such a wonderful time!

Everything was excellent! The staff were kind, and the Hotel, meals, and baths were all outstanding! I’d love to visit again!

We stayed as a couple. We had been interested after seeing it on the website and social media, and our stay exceeded expectations—especially the meal at LA VIGNE DINING FÛDO, which left a lasting impression. Being able to savor dining at the Hotel at a relaxed pace made for a truly satisfying experience. The Room and interior spaces were beautifully designed, and we found the scent throughout the property and in the bath amenities very soothing. The bright Room also had a kitchen, which made it feel more like staying in a vacation home than at a Hotel. It was such a wonderful stay that we’d love to return. Highly recommended.

I stayed here during the summer vacation of 2024. I couldn’t forget how moved I was, so I came back again after two years. The night view of Nagasaki, the excellent service from the staff, the comfort of the Room, and my satisfaction with breakfast, the restaurant, and the lounge—everything was just as wonderful as last time. The five-day Hotel stay flew by, but I felt refreshed both physically and mentally. Next time, maybe I’ll be even more ambitious and stay for seven days. Thank you very much for a truly fun and fulfilling summer vacation.

We were very satisfied to have stayed at such a wonderful Hotel. The meals and the services for children were excellent as well. Regarding the title: we used the coin laundry, and while we were rushing around because our children are still small, we realized that we had accidentally put a smartphone into the washing machine. When I panicked and called the extension, a staff member responded kindly and carefully, for which we are truly grateful. I wanted to confirm their name and thank them at check-out, but I forgot to ask. So I am writing it here instead. This is a Hotel we would like to stay at again next year. Thank you very much.

It felt like an extraordinary Hotel experience, as if we were traveling abroad. Both the Japanese staff and the fun international staff provided wonderfully pleasant service, making our stay even more enjoyable. At dinner, they introduced the menu, and our middle- and high-school-aged children were able to enjoy the meal while chatting. At breakfast, we could also see beautiful Mt. Yotei. The fresh sashimi and Hokkaido vegetables in particular were truly delicious. The Room was spacious, with an island kitchen that felt like something overseas. There was a separate bath and shower Room, two toilets, and TVs in each Room. The private bath was a big hit with our teenage daughter as well. As a mother, I was especially grateful for the washing machine in the Room—it really helped to be able to wash clothes that got wet during river rafting in Niseko! Just a short walk away is Tokyu Grand Hirafu’s activity Facility, where our whole family enjoyed pickleball from the morning. There are also photo spots, so we could make good use of even the small amount of time before check-in or after check-out without wasting it—and capture great memories too! It was such a wonderful Hotel that made us think, “We want to come back!”

I stayed here four years ago and came back because I was craving soba. The Onsen water still has that silky feel, and it’s as wonderful as ever. This time I enjoyed a Multiple Night Stay and was able to truly relax. The soup curry at breakfast was also delicious, so I bought soba dipping sauce and packaged curry as souvenirs. We laughed remembering how last time we wondered, “Can we get through this way?” and then had to turn back from a dead-end road—classic Hokkaido travel. It really reminded me that eastern Hokkaido has great Onsen Accommodations. I’d love to come again.

The staff’s calm, welcoming atmosphere created a truly relaxing space, and I felt very comfortable throughout my stay. - They provided an aromatic hand towel and water on the Shuttle Service bus - They took us to the golf course restaurant in a lovely cart - When I asked the concierge in advance about sightseeing, they gave me lots of brochures and handwritten notes on the day Everyone—including the front desk and lounge staff as well as the souvenir shop team—was genuinely kind and wonderful. I was truly impressed. Everything was new and spotless, and the Room was spacious with an amazing view! The breakfast buffet was also outstanding: freshly baked brown sugar French toast, made-to-order Okinawa soba, dim sum, smoothies, plenty of fruit, and more—an incredible variety that was both luxurious and delicious. I’ve made a Reservation for December as well, and I’m really looking forward to it.

This was my long-awaited trip to Huis Ten Bosch. I considered staying at one of the official Hotels inside the park, but chose this Hotel for its extensive Facilities, the large number of positive Reviews, and the reassurance of the Okura brand. Even before arriving at the main entrance by car, I was overwhelmed by the sheer scale of the building’s exterior. The stunning stepped atrium from the 1st to 3rd floors also set an exciting tone for a truly luxurious stay. The female bell staff member was exceptionally polite and kind, saying, “We’ll take your luggage up via a separate elevator, so please go ahead to your Room.” When I entered, there was an adorable teddy bear on the table by the window. The message card read, “Happy Birthday,” and since it was my birthday month, it was such a delightful surprise! She also wished me a happy birthday in person, which really moved me. From my Room we could see not only Huis Ten Bosch but also views out to open water—an amazing panorama. It was during the Obon holiday period so there must have been many guests staying, yet thanks to how spacious the Hotel is overall, it never felt crowded. Above all else, every staff member’s attentive service stood out. I’ve stayed at many Hotels and usually find something to complain about somewhere—but this time there wasn’t a single issue, and I enjoyed every moment in complete comfort. While this is clearly a Hotel designed with visits to Huis Ten Bosch in mind, once you cross the bridge there’s also a JR station (remarkably close to the waterfront), so on day two we took the train and went as far as Sasebo. It’s also very useful as a base for sightseeing in Nagasaki City or Sasebo. The breakfast buffet had an excellent variety with plenty of both Japanese and Western options—I ended up eating far too much. This was my first time visiting Nagasaki and Huis Ten Bosch, and it became an unforgettable trip full of wonderful memories. Next time I’d love to stay longer—this truly is an outstanding Hotel. Thank you very much!

This Hotel is surrounded by lush greenery and has a wonderfully calm atmosphere. Time seemed to pass more slowly, and I was able to relax and unwind, forgetting about everyday life. The staff’s hospitality was exceptional, and their warm welcome left a lasting impression. I would definitely like to stay here again. Hearing healing music coming from within the pool felt truly mystical—it was a first-time experience unlike anything I’ve had before. It perfectly matched the Hotel’s ambiance, and I had a wonderful time.

Thank you very much for such a wonderful stay. At check-in, the front desk staff kindly and thoroughly explained the in-house Facilities and services, which allowed us to start our stay with complete peace of mind. My wife has a shellfish allergy, and we are truly grateful that the restaurant’s head chef thoughtfully adjusted the menu for us. In particular, dinner on the second night was even more outstanding than the first, and we were deeply moved by the extra care put into each dish. While we were taking photos inside the property, a seasoned and very kind staff member noticed us and spoke to us. They gladly took photos for us, thanks to which we were able to keep wonderful memories of our trip. We are foreigners and can hardly speak Japanese. Even so, throughout our stay we received warm, attentive service that made us forget any language barrier. This stay reminded me once again of what I felt when I first visited a Japanese Ryokan years ago: uniquely Japanese hospitality that truly cherishes travelers and makes them feel as safe and comfortable as if they were at home. It is truly an excellent Ryokan. We sincerely appreciate the heartfelt hospitality of all the staff. We would definitely love to visit again. Thank you again for such a wonderful time.

I’m one of the repeat guests who visits whenever the dining menu changes, and no matter how many times I come, this Hotel always offers a comfortable stay that never gets old and lets me fully enjoy an escape from everyday life. This time, just before the menu changed, I had the FIJI course at OYAMA—six exquisite dishes and dessert, all delicious, showcasing the chef’s carefully selected ingredients, skillful techniques, and thoughtful creativity. As always, the staff’s timing in serving each dish and their attentive yet natural communication made for a truly pleasant dining experience.

In every respect—service, rooms, cleanliness, and location—this is an outstanding Hotel. While many Hotels offer simplified service these days, it was wonderful to experience traditional Japanese hospitality here. The breakfast was delicious, made with locally sourced ingredients—so much so that I’d happily return to Hokkaido just for this Hotel. I was especially impressed by the milk tasting and the variety of cheeses. Since the bar closes early, I’ll check in earlier next time so I can enjoy it! Thank you very much.

This was my first stay, and both the view and the meals were excellent. The large public bath was a bit too hot for me, but I really enjoyed the massage chair. The Room was wonderful, so I made a Reservation for my next stay because I want to stay in the same Room again. I’m looking forward to it, and I hope to visit again soon.

This is my favorite Hotel. This time, I visited with my grandchild for the first time, and we had a wonderful time. The meal at Cape Mondo was also very delicious. However, I was disappointed that the seahorses were gone. I would love to have seahorses kept there again so I can hold one. Whenever I went to the Seahorse restaurant, I always made sure to see them. Thank you in advance.

This was our first stay, and thank you very much for preparing such a wonderful Room! Our family had a great time. Since we have a small child, we really appreciated the valet service on hot days, and we were truly happy when your staff helped carry our plates to the table at the breakfast buffet while I was holding my child. Also, because we could switch our breakfast vouchers to the lunch buffet at your affiliated Hotel next door, it was a big help that they didn’t go to waste even on days when we had to head out early in the morning. The value for money is excellent and the in-house Facilities are well equipped—this is a Hotel I would recommend to friends and acquaintances. Thanks to you, it was a very satisfying trip. We would love to stay again.

I stayed one night in a Superior Room. At 43 m², it was spacious and very relaxing. The bed and pillows were comfortable and made for a great night’s sleep. I also enjoyed unwinding in the Room bath with the Hotel’s bath salts. I had both dinner and breakfast at “Tateru Yoshino.” Dinner was a full-course French meal, and it was delicious again this time. Breakfast was quiet and leisurely, which I really liked. The Hotel’s signature curry was excellent. Once again, I had a relaxing stay and was very satisfied.