Nationwide × Accommodation With Relaxing Welcome LoungeHighly rated facilities at Hotel·Ryokan - 48Page Number

The lounge was great, and the front desk staff were very pleasant. Unfortunately, the chairs on the courtyard patio were badly torn and worn out. The TV didn’t receive BS channels, and the remote batteries were weak, making it hard to change channels. I also looked for the first-floor restaurant because I wanted to eat seared bonito, but it was already gone. It was still listed on the signboard—if it’s no longer available, please update the signage accordingly.

I felt that the ingredients were handled with great care. The natural flavors were brought out beautifully, resulting in a course meal that never became tiresome. As shown in the photos, the tableware is wonderful and really enhances each dish. The sulfur hot-spring bath was gentle and soothing—I could have stayed in it forever.

Conveniently located near the subway exit. The room was clean and comfortable. The breakfast smoothie and mango yogurt were delicious. The soup curry was spicy and tasty. One disappointing thing was that when I opened the toilet lid, there was a sewage smell, and it persisted throughout my stay.

The rooms were very well cleaned, and the meals were made with great care for the ingredients, so we felt at ease. This is a Hotel we want to visit again and again. The staff were friendly and kind, and we were able to truly relax. Thank you very much.

This is the best Hotel our family has been using for three generations! We live nearby, but we still choose to stay here. Even though it was a busy season, I was truly impressed that you kindly accommodated our same-day requests to set up a baby guard and arrange a birthday surprise. Every time, the meals are delicious, the Facility and Onsen are spotless and well maintained, and the cleaning is thorough. The staff are always wonderful as well—everything is perfect every visit! It’s a Hotel that makes me want to work hard so we can come back again. We’ll be back!

Thank you for the very spacious Room. We also enjoyed the delicious meals.

My daughter and I took a whirlwind 24-hour trip to Hakodate. Even with limited time to spend at the Hotel, we enjoyed wonderful meals, an Onsen, and a Room with an amazing location. It was a truly lovely Hotel. Both breakfast and dinner were buffet-style, with a wide variety of options—everything was delicious, and we ended up eating far too much. We used the large public bath, and the view from the open-air bath in the morning was incredible. Since we checked in after sunset, it was pitch-dark outside when we arrived, but once daylight came, the view from the window took our breath away. As far as the eye could see was ocean—an unforgettable sight for someone who doesn’t live near the sea. The staff included many young people and international team members, and everyone treated us sincerely and with warm smiles, making our stay truly comfortable. The only disappointment was that our stay was far too short. Hakodate is quite far for us so we can’t visit often, but next time we’d like to stay at least two nights.

I stayed with my mother in her 80s. A Resort Hotel in the forest—we were able to relax quietly and take our time. The lobby, arranged with stone and wood, had a dignified, substantial atmosphere. The Room had plenty of indirect lighting, which felt very calming. However, if you want to read, it would be better to have a reading light. It was also nice to have a bath in the Room. The sulfur hot spring left my skin feeling smooth. At bedtime, the sound of running water was slightly noticeable. Both dinner and breakfast were beautifully presented, and everything was delicious. It was also great that drinks were complimentary in the lounge. There is a large window in front of the counter, so you can feel close to the trees and nature outside. The staff were kind and very pleasant as well. I’d like to stay again.

Thank you for your hospitality. It rained that day, but on a clear day you can see Mt. Fuji straight ahead from the lobby. We enjoyed breakfast in the morning; the homemade yogurt and dressings were made with quality ingredients and were delicious. It was a continental breakfast, but we left feeling very full. The bath was clean, and we could see the night view of Gotemba from the open-air bath. On a clear day, you can also see Mt. Fuji straight ahead. The staff were polite and welcoming with warm smiles. This time, we requested a Room on the Mt. Fuji side and stayed on the second floor. Because it was labeled “Mt. Fuji side,” we assumed we would be able to see Mt. Fuji from the window, but in reality we could only see forest. In that case, I feel there was no need to make a Reservation for the more expensive Mt. Fuji-side Room. In any event, it was a very nice Hotel overall. Thank you very much.

Even though I’ve walked along Teramachi Street many times, I never noticed this Hotel. It’s also very close to Sanjo Keihan, and it was easy to get there even in the extreme heat because I could walk through the covered shopping arcade. There’s a 7-Eleven downstairs, so there was no trouble at all with shopping or meals. The Room is compact but very functional, and I love that the bath and toilet are separate. The bathroom has a washing area and even a chair—everything you could ask for. There’s also drink service, and many international guests stay here; it seems everyone really appreciates the coin laundry. It’s also convenient for accessing the Tozai Subway Line, which helped me a lot on this trip. Despite all these services, the price is very reasonable. This may become my regular place to stay. Breakfast included eel, so I got a great nutritional boost first thing in the morning. And amazingly, there was an automatic rice dispenser where you press a button and it serves exactly the amount you choose—so impressive. Thank you very much for your hospitality.

My first time in Beppu Onsen. Everyone provided courteous service, and I was completely satisfied with all the Onsen facilities. If I had to mention one thing, as an older man I couldn’t figure out how to use the hair dryer. All the meals were delicious, but I would have been happy if there were a few more Kyushu-style dishes. If I have a chance to visit Beppu again, I’d like to stay here again. Thank you very much.

My daughter and I stayed here together. We had a luggage issue before arriving at the Hotel and ended up arriving an hour late for dinner, but you kindly accommodated us, for which we are truly grateful. For the meal, although it was already past the time when it would normally have been served as a boxed meal, you were considerate enough to serve us as planned, and I was nearly moved to tears. Every dish was not only beautifully presented but also thoughtfully prepared with seasonal ingredients and flavors that guests of any age can enjoy. The seasoning and portions were just right, and everything was truly delicious. We chose the plan with breakfast included, and it was very lavish—yet never heavy—and before we knew it, we had finished everything. The rice was especially delicious; my daughter and I even said afterward that we should have asked for seconds. The Onsen bath was very clean, and it felt so wonderful that we forgot all about the day’s troubles. We also used the open-air bath; since it was a full moon that night, we enjoyed a blissful time soaking while looking at the moon peeking through the trees. The Room was very spacious, with a Japanese-style room plus a separate bedroom with beds. It’s a layout where you can relax in comfort in the Japanese-style room and then sleep soundly in bed afterward—something guests of any age can enjoy. Above all else, every member of staff provided outstanding service. When we arrived at Kinugawa Onsen Station there were hardly any taxis available, and we were worried about whether we could reach the Hotel on foot along dark roads. You picked us up by car from the station, which helped us tremendously. You also drove us to the station again the next day—thank you so much. Thanks to you, we made our scheduled train on time. Your kindness in every respect truly moved us. There are many Ryokan out there and we have stayed at several before, but this is a Hotel where we were satisfied with everything: staff service, cuisine, baths, and Rooms. This time it was only one night because there were other places we wanted to visit as well; however, if we travel to the Nikko area again next time, we will definitely choose this Hotel. And since we had your wonderful food rather hurriedly this time due to our late arrival (laugh), next time I’d like to arrive on schedule and savor each dish more slowly. We sincerely appreciate all your kindness. Thank you very much. We look forward to staying with you again in the future.

This was our family’s first trip to Sendai. It was also our first time staying here, and it had a charm that felt different from international hotel chains. The staff were extremely courteous, which made us feel at ease throughout our stay. Our child is no longer an infant, but we were impressed that the baby food service was properly divided into stages. If I come to Sendai again for work, I would like to stay here again.

Having lived in Matsumoto for several years, I always choose this Hotel, which is well known locally as the city’s top luxury hotel. Because it is often used for parties by local business and political circles, the clientele is pleasant and the service is consistently high quality. I stayed during the Seiji Ozawa Matsumoto Festival, so many people from the music world were also noticeable. The Facility and Room are not brand-new, but they are clean and well maintained. I also always look forward to using the Shuttle Service to enjoy the Onsen at Hotel Shoho (a sister property). The executive lounge is comfortable as well, offering cake in the afternoon and sake, wine, and snacks after 5:30 p.m. Considering this level of quality, the price is reasonable, so I highly recommend it for its great value.

We stayed as a family of four. The Hotel had a calm atmosphere, and the staff were kind, which made our trip very enjoyable. Thank you! We would be happy if the complimentary coffee were a bit better.

We stayed for 3 days and 2 nights. The allergy accommodations were excellent, and although I may have caused you some extra trouble, I truly felt how attentive your service was. We’d love to stay again.

This is the perfect spa for couples and families. We will definitely come again.

The entire Accommodation feels spacious throughout. The Room is also large, making it a place where you can truly relax—almost too comfortable for just one night. Even without any plans, simply unwinding in the Room makes staying here feel worthwhile.

Great value for money, and although our stay was short, we were satisfied.

Because my husband is from Nagaoka, we come from Tokyo to Niigata every year during the Obon season. Our usual routine is to go swimming at Kakudahama Beach first, then stay at Hotel Asuka. The made-to-order dinner buffet is delicious, and the food comes out quickly. The dishes you can pick up anytime are also great, so I always end up eating too much. Both the long-time staff and the newer team members are truly pleasant and welcoming—it makes me feel at home. This is my favorite hotel that I look forward to visiting every year. We’ll be back again next year, so thank you in advance.