Nationwide × Accommodation With Relaxing Welcome LoungeHighly rated for rooms and amenities at Hotel·Ryokan - 39Page Number

Our family of five (four adults and our third son, 1 year and 9 months old) stayed here. We had been looking forward to this trip for a long time, but the weather on the day was terrible—so bad we were caught in a sudden torrential downpour. The heavy rain made visibility poor on the way to the Facility, and it was still pouring at check-in, but thanks to the staff’s kind and careful guidance, we were able to get into our dome tent safely. Unfortunately, the bonfire event planned at the center was canceled, but that couldn’t be helped given the weather. Even so, the Facility offered a rainy-day-only service of lending a projector free of charge (normally 1,000 yen). Thanks to that thoughtful gesture, our kids never got bored and we were able to enjoy glamping in a way that only a rainy day can offer. By the time we headed to the large public bathhouse, the rain had stopped for a while and there were few other guests. The men’s bath (with our kids) and women’s bath (for my wife) each felt like private use. We could relax without worrying about anyone else—and for our 1-year-9-month-old son it was his very first large public bath. Seeing him enjoy it without being scared put smiles on all of our faces. Even at night the weather remained unsettled—rain on and off with occasional thunder—but we couldn’t give up on seeing the stars. After putting our youngest to sleep, we took it easy with coffee. When I stepped outside around 3:00 a.m., all the clouds had cleared away, revealing an unbelievably beautiful sky full of stars. Countless stars shone brightly—far more than you could ever see in town—and I felt staying up late was truly worth it. On another note, perhaps because of the heavy rain, a few millipedes found their way into our house tent area and our older two boys made quite a fuss in the middle of night (laughs). We ended up slightly sleep-deprived, but now it has become one more funny family story—something that comes with being surrounded by nature. In the morning we woke up to birdsong. The fresh air made for an incredibly pleasant start to day—a luxurious moment you can’t experience in everyday life. The previous day’s bonfire had been canceled as an event, but they kindly arranged for each house area to enjoy one until 8:30 a.m. next morning instead. Watching fire while drinking coffee and reading was exactly what I’d hoped for. We enjoyed both dinner and breakfast together as family on deck in front of house area; meals eaten in nature are something special every time—and everything was delicious. Even after returning home,we kept talking about how much we'd love come back again."

I visit Kusatsu Onsen every year, and Sakurai Hotel is the best. First of all, the hot spring water is excellent. It also seems to have been renovated, and both the Room and the changing area were very clean. The hair dryer was the latest ReFa model. The food was delicious as well—especially breakfast, which left me completely full. The grilled salmon was great. I’d like to come again next year.

The cleanliness and well-equipped Facility you’d expect from a large Hotel really stood out. The Hotel’s large public bath was excellent, but the Ocean Spa fuua was even better—its seamless connection with the sea and the open, partition-free standing bath were outstanding. At night, we were lucky to be able to watch Yugawara’s fireworks from our Room. As for dining, if I had one wish, it would be having two venues instead of just one—then even a Multiple Night Stay might feel less repetitive.

We searched for an all-inclusive, ocean-view Hotel with breakfast and dinner buffets and a pool, and stayed here as a family during our summer vacation. The wide variety of all-inclusive options, the breakfast and dinner buffets with live cooking stations, the pool, and the many types of Onsen were all wonderful. We also enjoyed the free soap-making activity with our child. Everyone at the Hotel was truly kind. They always greeted us with smiles and attentive service, never showing any sign of being busy or affected by the heat. We were deeply impressed by their hospitality and were able to relax at a very leisurely pace. Even during the Shuttle Service on our departure day, they saw us off at the bus despite how busy mornings are—we were touched until the very end. We would definitely like to stay again. It was an amazing summer memory for both children and adults—everything was taken care of.

We were able to fully enjoy the Onsen in the annex and relax with a leisurely dinner of creative Japanese cuisine. The amenities were well stocked, and there were also activities such as a kids’ playroom, fireworks, and stargazing, making it a family-friendly Accommodation. It would be even better if there were a private dog run.

I heard that a new Club Floor had been introduced, so I stayed here for the first time. As this is a traditional Hotel in a prime Shinsaibashi location, I didn’t expect much in terms of the Room furnishings, but everything—including the bathroom—had been fully renovated and was extremely comfortable. In particular, enjoying the Osaka cityscape from the long bench by the window or from the generously sized bed felt truly luxurious. The bathroom was also spacious, with plenty of room to fully enjoy both the shower and bathtub. The amenities were especially outstanding—truly top class! Personally, I found the Club Lounge service to be excellent. You can really feel their commitment to food and beverage service; both tea time and cocktail time offerings were genuinely Hotel quality. The staff were friendly in a very Osaka-like way, making it an exceptionally relaxing and welcoming experience. A wonderful Hotel that I would definitely love to visit again.

The buffet selection was very extensive, every dish was delicious, and we were extremely satisfied. Our Room had an ocean view, the scenery was wonderful, and we were able to relax comfortably. There were also various types of baths, each with a different atmosphere, and we enjoyed them very much. As it is all-inclusive, it’s an especially appealing stay for those who enjoy alcohol. Since we don’t drink much, that part felt a bit wasted for us; however, we understood this in advance when booking, and the complimentary soft drinks and other beverages were plentiful, so it wasn’t inconvenient. One thing we noticed was the in-Room amenities: items such as toner were provided for only one person. We felt it would be more comfortable if they were prepared for the number of guests. Overall, we were highly satisfied with the food, views, and baths alike—it was a wonderful Hotel that we would definitely like to stay at again.

I was extremely satisfied with all the Facilities in the property. The all-inclusive plan and the amenities bar were both excellent. The meals were delicious, and they were served at just the right timing. I truly felt genuine hospitality from all the staff, and it was incredibly comfortable! I will definitely be back again.

Although it was just a one-night, two-day stay, I was able to relax and unwind. The staff’s attentiveness was outstanding. Even though it was very crowded, they never cut corners and worked hard in the heat—I truly appreciate it. In two days, I enjoyed the Onsen at the Hotel New Awaji Group six times. Every Onsen was wonderful, but this one was especially great. I could enjoy different views in the daytime, at night, and early in the morning. It felt fantastical—like an Onsen under the sea. The meals were all about conger eel dishes. I don’t usually eat it much, but I was amazed at how delicious it was. Everything was excellent. Of course, the staff’s thoughtfulness and smiles were also wonderful. I will definitely come again—thank you in advance for your hospitality when I do.

This was our fourth stay. We were able to relax as a family, and once again had a wonderful time. From the warm hospitality of the staff to every aspect of the service throughout our stay, everything was excellent. No matter how many times we visit, it’s a Hotel that makes us want to come back again. Our whole family was very satisfied with our stay. We look forward to visiting again next year.

This was our first family trip since losing my mother. As my father requires nursing care and had previously fallen in the bathroom in the Room, we were a bit worried. However, the entire property is barrier-free, and a wheelchair was available at the entrance. We didn’t need to use it, but it gave us great peace of mind. Everything was delicious, from the welcome sweets to dinner, and we were very satisfied with both the Japanese and Western breakfast options. My daughter usually prefers bread in the morning, but even she said the Japanese breakfast here was delicious. We were able to relax and take it easy for two days—thank you very much for your hospitality.

This Accommodation exceeded my expectations. The Room layout was well designed, and I stayed very comfortably. The view is also wonderful. The sauna is spacious enough for about 4–5 people, allows temperature adjustment, and you can enjoy löyly. The cold plunge is also plenty large, and ice is provided for those who want colder water—so you can fully enjoy the sauna exactly the way you like. The in-room Onsen is spacious enough for two people. The water has a slightly silky feel and leaves your skin nicely moisturized. The amenities were excellent as well. The private lounge offers a great selection of drinks and snacks, which you can bring back to your Room—so it feels essentially all-inclusive. I had a Multiple Night Stay, and the meals did not overlap between the first and second nights, allowing me to truly enjoy local specialties. Everything was delicious. I was very satisfied with both the Facility and the food, but what impressed me most was the staff’s hospitality—from dining staff to front desk to housekeeping. Their warm attentiveness really touched me. I would love to visit again.

Check-in via tablet was smooth, and the service was just right, making the stay very comfortable. We were worried the meals might not be enough, but for our age group it was just the right amount and we finished almost everything. The food was delicious. The Room with a semi-open-air bath felt a bit small, but it was well cleaned and we had a pleasant stay.

Delicious beer right after arrival! We enjoyed beer and wine while waiting to check in. The panoramic sauna was amazing. Dinner was also great—the roast beef was truly delicious. The first-floor bath also had a sauna and cold plunge, which was nice. For breakfast, it was disappointing that there was no yogurt or boiled eggs. Overall, a wonderful stay! We’re looking forward to visiting again.

We stayed here to celebrate my mother’s full recovery from illness. Even though it was a last-minute request, you kindly arranged flowers for us and even gave us a special gift. Thanks to your exceptional hospitality, we had a truly wonderful time.

The Seto Ohashi Bridge looked beautiful from both the Room and the scenic open-air bath, and the view was amazing! The meals weren’t served on large shared platters; each dish came in its own small bowl, all carefully prepared and truly delicious. We made a Reservation because we were looking for an all-inclusive Accommodation, and everything—the food, drinks, baths, service, and views—was outstanding. We would love to come again with our family.

I was able to stay at a great price—about 5,800 yen, and even cheaper by about 4,400 yen with a sale and immediate PayPay use. It was easy to find from Hommachi Station, and the front desk staff were courteous. The welcome drink was also nice. The Room and bed were spacious and comfortable. I would definitely stay again if I have the chance.

This was a truly wonderful Accommodation. Our family takes 2–3 trips a year to an Onsen Accommodation that we can reach from Tokyo for one night, usually spending around JPY 30,000–40,000 per person. My wife chooses the Accommodation each time, but lately none have been memorable or especially appealing—until now. For the first time in a while, we found an Accommodation we genuinely want to visit again. Many of the staff are from Southeast Asia, but they told us they have passed JLPT N1 and also undergo a one-year training period. We never once had any trouble communicating. I previously lived in Thailand for about five years, so I already knew people from Southeast Asia are often even more diligent and hardworking than Japanese people—but I was still impressed by just how much so. Thanks to them, we were able to spend a very comfortable and pleasant time here. These days many staff members don’t wear name tags (perhaps due to measures against customer harassment), so I didn’t catch anyone’s name, but I would like to sincerely thank the woman who took care of our Room—she was wonderful and very thoughtful. The heartfelt send-off by all staff after checkout truly moved me. As for the Onsen: honestly, both the water quality and the bath itself felt fairly standard, though everything was very clean. One thing I noticed is that it’s great not having to bring towels into the bath area; however, you still need to carry things like fresh underwear or your phone. In the end I used a plastic shopping bag out of necessity, but it would be helpful if you could provide (and leave in the Room) a larger drawstring pouch like those commonly found at other Onsen facilities. Also, my wife said she felt scared because it was dark on the way to the large bath and inside the bathing area as well. Lastly, we felt that the air conditioner noise was slightly loud—just mentioning this in case it helps. And finally—the meals were outstanding! The balance, portion size, and taste were all impeccable. Because I’m quite big (and eat a lot), meals at most Accommodations aren’t enough for me; this time I shared small portions of my wife’s meal with our son as well and still felt about 90% full—in other words, very satisfied without being overly stuffed. While breakfast is often disappointing at many places these days, breakfast here was also excellent—especially because it wasn’t that typical thin and overly crispy dried horse mackerel you often see elsewhere. And above all: the wasabi was delicious! Being able to get refills freely made it even better. In any case, we definitely want to come again—thank you very much.

I chose this Business Hotel because I wanted to stay out drinking late in the city. It was clean, and breakfast was included, so I felt it was more than adequate as a Business Hotel.

The building was new, spotless, and very clean. The Room was well cleaned, and daily housekeeping was done properly. The pajamas provided were comfortable and felt luxurious. The coffee machine and ice were available at any time, and we could also have matcha latte and cocoa; with ice, we could make an iced latte. Coming back to the Hotel on a hot day and having a cold drink right away was the best. It was great to be able to eat breakfast in the Room, which really helped when traveling with children. I thought we might be able to try Omori nori seaweed, but it wasn’t included at breakfast. Overall, I was very satisfied considering the price and location.