Nationwide × Accommodation With Relaxing Welcome LoungeHighly rated for customer service and hospitality at Hotel·Ryokan - 3Page Number

Right in front of Kugenuma Beach, it was quiet and away from the bustle of Enoshima. It’s a wonderful small Hotel where you can enjoy a special getaway while truly relaxing. The in-Room meals were delicious, and we also appreciated that the Hotel partners with great nearby restaurants and provides Shuttle Service. The staff were all kind as well. We felt it would be an excellent place to stay as a vacation home alternative.

This is my fourth stay. I love the semi-open-air bath in the Room, and the food is flawless. Above all, what’s truly wonderful is that every staff member welcomes you with a genuine smile. Their words feel warm and heartfelt, never routine. The perfectly renovated interior is spotless, with stylish Scandinavian-style furniture—pure relaxation at its best. I definitely want to come back again next year.

We stayed as a couple with our 0-year-old baby. From check-in, they took a photo of the three of us and provided toys for our child. At dinner, our child got sleepy, and when we asked for a floor cushion, they kindly brought one right away. During the koto performance, they even played children’s songs, and our daughter seemed to really enjoy it. Traveling with a child can be challenging from the very start when choosing an Accommodation, but everyone was truly kind to us. Thanks to them, we had a wonderful time. Thank you very much.

After working hard decluttering my home during Golden Week, I decided on a last-minute treat—let’s go to an Onsen! So I made a Reservation the day before and stayed at this Accommodation. I hadn’t planned the trip in advance; I just wanted to relax with delicious food and an Onsen. I happened to find this place through a search, and it turned out to be truly wonderful—an unforgettable reward and a great memory. While chatting with the staff member who welcomed us in the parking lot, we mentioned Sora Terrace. After check-in, the attendant surprised me by bringing over a brochure, saying, “I heard you’re going tomorrow.” I was genuinely touched. Even though it’s a historic Onsen area, the younger staff were working hard, and everyone—from the dining staff to the front desk—was cheerful and friendly throughout our stay. It was an Accommodation filled with heartfelt hospitality that naturally brought smiles. The Room had been renovated in a modern Japanese style. There were plenty of power outlets everywhere (including by the bed), so charging devices was never an issue. I also loved being able to enjoy coffee, tea, and cold tea in the complimentary lounge area. Dinner served in a private room was excellent—not only delicious but also beautifully presented with small touches that made it even more enjoyable. I came hoping to unwind at a Ryokan, but exploring nearby public baths in yukata and sandals was also great fun. Since we went without much prior research, it made the holiday even more memorable.

The free-flowing, continuously fed Onsen was wonderfully abundant, and each private bath had a calm, relaxing atmosphere. The cuisine was perfect for wine lovers, with rare wines to match. The interior design—and the lamps placed throughout—were all beautifully chosen. Right in front of the Accommodation, there is a row of cherry trees along the riverbank; I can only imagine how stunning the view must be during cherry blossom season. I won’t wait until then—I will definitely return again soon. Thank you very much for your hospitality.

I was in Atami for work for the first time in a while, and I wanted to enjoy an Onsen, so after looking around I chose this place. From Atami Station to the nearest station, Imaihama-Kaigan Station, it takes about 1 hour and 30 minutes via the Ito Line and Izukyu Line, and it’s about a 3-minute walk from Imaihama-Kaigan Station to the Ryokan—very convenient. Rather than a typical Ryokan, it truly feels like a hideaway, just as the name Ittoan suggests. The lighting is kept slightly dim, creating a calm atmosphere. Dinner was served in a bright private dining room, and the contrast between light and shadow was wonderful. The staff member in charge—who said they started working here five months ago—explained each dish and kindly chatted with us for a while. There were many dishes, all delicious of course, but what impressed me most was the simmered splendid alfonsino served as a whole fish; it was my first time seeing it like that, and both the presentation and taste were unforgettable. They recommended rice porridge as a late-night meal, but I was far too full this time. I could use a private open-air bath for 50 minutes free of charge; I chose “Akibiyori” and was surprised by how spacious it was and how many trees surrounded it. If you think of the open-air bath area as the first floor, there is an upper level that feels like a reclining bath area on the second floor, so I could enjoy going back and forth between them. It felt more spacious than the large public bath area (ofuro), allowing me to fully relax. Breakfast was also luxurious. Both dinner and breakfast are Japanese-style meals with some Western touches, which I really liked. The Room was spacious, Wi-Fi worked without needing a password, completely stress-free. Everything—absolutely everything—was wonderful here, but above all else، the staff’s courteous yet friendly manner truly reflects what makes this inn special. Unfortunately it was cloudy with rain during my stay، so as I boarded my train home، I promised myself I would return next time under clear blue skies.

Thank you very much for a wonderful stay. We were satisfied with everything—the service, the Room, the bath, and the meals. The meals were so delicious that my mother, who usually has no appetite at all, finished everything. We truly hope to visit again. Thank you very much.

This was my second stay, and once again I chose the Plan with dinner and breakfast. As before, the meals were simply outstanding. With a full-course meal these days, I sometimes feel full before reaching the main dish, but here I was able to enjoy everything through dessert. There are many dishes, yet it all feels wonderfully light. Not only is the food delicious, but it also leaves you feeling comfortable afterward, allowing you to make the most of your evening—an extremely satisfying course. Breakfast was just as great as ever, and I was happy to have the freshly baked croissants again. Thank you very much.

On the day of my stay, I decided on a whim, got the Accommodation’s approval, and arrived after 8:00 p.m. When I told a man at the front desk that I was heading to a nearby izakaya for dinner, he cheerfully said, “Then please take this,” and gave me drink coupons for the place, lent me an umbrella, and even showed me a shortcut—always with a smile. It really put me at ease. The private bath was available until 11:00 p.m., so even though I arrived late I could relax and enjoy it. I also appreciated having a beer vending machine in the building. The property is old, but clean in an unpretentious way. The Room, futon bedding, and amenities all felt safe and comfortable to use. The other guests also seemed very considerate. Breakfast was great too—the main dish (grilled pork? hot pot?) went perfectly with rice and egg over rice. These days it’s rare, but everyone on staff I met appeared to be Japanese—maybe just by chance? Everyone provided such wonderful service that more than made up for the age of the building, and it was very comfortable throughout my stay. To be honest (and no offense meant), I only made a Reservation because there happened to be availability and didn’t expect much—maybe that’s why it felt even better. Next time I’d like to visit with dinner included. Thank you very much.

We were able to stay at Kashiwaya again this year as a family, and we had a truly wonderful time. With only a few Rooms, we hardly ran into other guests even in the baths, so we could quietly enjoy the excellent waters of Bessho Onsen. The meals are gently seasoned and make the most of local ingredients, and no matter when we visit, it’s a mysterious Accommodation where we always sleep soundly at night. We look forward to visiting again.

I have stayed here several times. Every visit, I’m impressed by the warm service, the simple and spotless Room, and the soothing greenery—my satisfaction is always extremely high at this Hotel. While service standards at Hotels across Japan have been declining due to staff shortages, this Hotel continues to uphold the tradition of classic hospitality and could serve as a model for Hotel professionals nationwide. I would love to visit again next summer.

We enjoyed the pool for over two hours, and it was a very satisfying stay for our children. The Room had a calm interior, and we were able to relax. The all-inclusive drinks and light snacks were delicious, and this has become one of our favorite Accommodations. We would love to come back again.

Both dinner and breakfast were served in a private dining Room, so we could relax and eat at our own pace. The service timing was perfect, and we were fully satisfied with the quality and generous portions of the meals. We also loved that they featured plenty of locally sourced ingredients. The fireworks were spectacular from the rooftop, and the open-air bath in our Room was excellent.

Our family of four, ranging in age from our 60s to 90s, enjoyed a relaxed and unhurried stay. We were very satisfied with the Onsen, the meals, and the Room, but above all, the warm hospitality of the staff truly put us at ease. The calm atmosphere of Owani Onsen was wonderful, and we would love to return once more before the snowy season begins.

After enjoying canoeing in Kushiro, we arrived and were immediately impressed by the spacious, beautiful entrance. The lobby, centered around an irori hearth, felt wonderfully open and soothing with its charming design. Every member of the staff was truly welcoming, making our stay relaxing and comfortable. The milk soft-serve and milk were rich and flavorful, and the morning daifuku and ozenzai were also delicious. This is our number one Accommodation we’d love to visit again.

This is a wonderful Ryokan that moves me every time I visit. The Room, baths, cuisine, the staff’s smiles, and the overall atmosphere throughout the property are all exceptional, and time seems to slow down. Both the fresh enthusiasm of the younger staff and the understated attentiveness of the experienced staff naturally bring a smile. The welcome service includes soft drinks as well as wine—and that wine is surprisingly delicious. Breakfast also comes with a choice of drinks; the 100% peach juice is pure peach—peach! peach! peach!—and absolutely worth trying at least once. And the cuisine is outstanding. Though the chef is young, everything—from seasonal menus and presentation to masterful use of dashi—is superb. The creativity is remarkable, and the expressive artistry of each dish (including the tableware) is truly next level. The view from the open-air bath in our Room—sunlit green trees against a blue sky—was beautiful, and soaking in an open-air bath during a sudden downpour was an experience with its own special charm. This is a lovely kappo-style Ryokan that soothes me every time I stay. Having visited in spring and summer, I would love to return in autumn next time.

We returned to Koyokaku for the first time in a year. When it comes to Ureshino, Koyokaku is our favorite Accommodation as a couple. This time we stayed in a twin Room with a private indoor Onsen bath, and being able to enjoy the Onsen anytime is truly luxurious. For dinner, we enjoyed grilled Saga beef, colorful salads, and sashimi until we were completely full. After that, we took a relaxing walk together—something we don’t often do in everyday life—and realized again that this special time was possible thanks to this Accommodation. We were able to rest comfortably as well. Breakfast was just as wonderful: Onsen tofu, salad with roast beef, grilled fish, an Onsen egg, and rice porridge with six different toppings—such a luxury, and everything tasted amazing. This trip was another fantastic one. Thank you very much to all the staff for your kind hospitality again. We will definitely visit again.

One of my companions uses a wheelchair, and thanks to the thoughtful support from all the staff, we were able to stay comfortably. The staff member who assisted us was kind and easy to talk to, and truly wonderful (I’d be happy if they could assist us again next time). We will definitely stay again. Thank you very much.

Thank you very much for letting us stay in a non-smoking Room this time. The Room was spacious and the view was wonderful—everything was perfect. I also thought it was rare to have a foot bath, and it felt great. Everyone who assisted us made a great impression, and whenever we had questions, they kindly helped us, which we really appreciated. It’s close to the station and also near sightseeing spots, so the location was excellent. We would love to stay again if we have the opportunity. We had a very comfortable stay—thank you so much!

We stayed again this year for my husband’s birthday. We were able to relax in the wonderful lounge and enjoy a luxurious time while taking in the beautiful view of the Imperial Palace Outer Gardens. Even though we hadn’t mentioned it this time, they celebrated his birthday, which made us very happy. This is a favorite Hotel we want to visit again and again, thanks to their thoughtful attention to detail.