Nationwide × Accommodation With Relaxing Welcome LoungeHighly rated for customer service and hospitality at Hotel·Ryokan - 14Page Number

A girls’ trip to celebrate my friend’s birthday. We planned to relax at the Hotel, and it was even more soothing than we expected. Check-out was at 11:00, so we could take our time in the morning while gazing at the ocean. The view was truly amazing, and the ocean scenery from our Room, the open-air observation bath, and throughout the Hotel was incredibly calming. Listening to the sound of the waves, we were able to enjoy a slow and luxurious time. Every meal was delicious, and we enjoyed dishes that made great use of local ingredients. Everything looked beautiful as well, and you could tell each item was carefully prepared. We would definitely love to visit again. Thank you very much.

As we did last year, we stayed again this year for our cousins’ trip. Unfortunately, the weather was bad last year, but this year it was sunny, so we decided to definitely use Choraku’s pool. At check-in, we enjoyed delicious tea and sweets in the lounge, then rested a bit in our Room before heading to Choraku. We went into the pool (there were lots of children, but we still enjoyed it), and then used Choraku’s open-air bath. After returning, it was time for dinner. The meal was delicious again this time. The main dish at dinner was venison, which had no gamey smell and tasted great. There were also various drinks that paired well with the food, and this time we ordered the wine pairing. The price was very reasonable. After dinner we took a short break, then went back to Choraku to enjoy a mini concert. After returning, we had a nightcap in the lounge, took another bath, and went to bed. In the morning we woke up slowly, took another bath, and then had breakfast. This time we could choose between Japanese-style or Western-style breakfast; since the bread served here is incredibly good, we chose Western-style and asked for all types of bread so the three of us could share a little of each. We had tea in the lounge again, returned to our Room to pack up our belongings—and then it was already time to check out. The staff were pleasant, the Room was clean and comfortable—an easy Hotel to relax in—and since you can also enjoy Choraku’s Facilities and events as well, there’s plenty to do. We had another wonderful stay this time too. We’re planning our cousins’ trip here again next year as well—thank you in advance.

After returning home, my son and I stayed for one night to take a short break. They kindly accommodated our requests, and every staff member we encountered was consistently warm, smiling, and attentive, making our stay truly comfortable. We stayed in a corner suite overlooking Nagasaki Port. The spacious Room was wonderful, and we could also enjoy the Nagasaki night view from the bathroom—an incredibly happy experience. As someone who stays at Hotels fairly often, I especially appreciated how every small detail had been thoughtfully considered—for example, towels were placed exactly where you’d want them near the toilet and sink—so there was nothing to worry about. It was great to feel such careful attention throughout. There were both dry and mist saunas, plus an outdoor cold plunge bath. The sauna and gym area also had coin lockers and showers; while compact, it was clearly a Facility designed with comfort in mind. The view from the infinity pool and the lounge were truly relaxing as well—we’re already saying that next time we’d love to book a Multiple Night Stay and take our time. Breakfast was excellent in volume, taste, and service—completely satisfying in every way. This time we bought various local specialties at the station to enjoy with the drinks in our Room, but next time we would definitely like to dine at the restaurant too.

We stayed here to celebrate my father’s 90th birthday. Thank you for celebrating with us, and for accommodating us even before check-in. The view from the Room was filled with beautiful fresh greenery, and my father was delighted. We were also able to relax in the private Onsen. Every meal was outstanding and satisfied both our eyes and our taste buds. The staff’s service was attentive, and we had a very pleasant stay. It was perfect—10/10.

I had a very comfortable 3-day, 2-night stay in a quiet setting. The meals were delicious, and the nightly mini concerts in the lobby were truly relaxing. As I was traveling solo, it wasn’t cheap, but the Facility and the quality of the cuisine more than justified it. If I had to mention one thing, the toilet paper in the Room was thin and a bit inconvenient to use. It was a wonderful and comfortable Hotel that will likely make me want to return again in summer.

I visited again. Even in the summer heat, many people were sightseeing in Onomichi. This time, I rode the ropeway for the first time—it climbs all at once and was truly thrilling. At a museum along the way to the Hotel, there was an exhibition about cats that felt very soothing. At the café, I enjoyed sweets with their recommended pairing. Dinner featured a variety of ingredients that went perfectly with wine. Breakfast was so delicious that I had a second serving of rice. I also enjoyed the letter room for the first time. I used to study calligraphy, so once I started writing different things with a brush pen, time flew by. It was also fun to see other guests’ creations. Spending summer in Onomichi while sharing everyone’s memories was wonderful too.

I stayed for a Multiple Night Stay. The Facility is new and spotless, and the bathroom and bathtub are properly spacious. The Room layout is also well designed—the door isn’t directly visible from the desk, so I could work calmly. Breakfast was high quality too, and the meat soup was delicious! They also served excellent fruit, and at this price with breakfast included, I’m very satisfied. It’s a Business Hotel that could easily feel impersonal, but I discovered some great books at the library café at night, and the staff’s posted recommendations for local restaurants felt warm and welcoming. I often stay at Hotels that cost JPY 20,000–30,000 per night, but this place is more than good enough.

I had wanted, at least once, to step into “Salon Yamasato,” the private lobby lounge of Koshinosato—I've felt that way for the past 10 years. As we reached our 60th birthdays as a couple, we decided to make a Reservation and treat ourselves at this milestone. We truly loved the cuisine, amenities, and atmosphere. I was deeply impressed by the high-quality meals—it was an Accommodation with impeccable hospitality in every way. Also, the macarons and gelato at Kaho’s salon were absolutely top-class delicious—I couldn’t stop eating them. The flavor stayed with me, and I kept wondering what brand they were. It made me strongly want to come back again. Thank you very much. The concierge staff were also incredibly kind—simply wonderful.

The Accommodation has a nostalgic, retro feel while still being very stylish and lovely. This time we stayed in the “Japanese Twin with Terrace” Room—tatami flooring, low beds, and a deck terrace. What impressed me most was how comfortable the bed was! I was told it’s a Nishikawa Muatsu mattress, and it truly felt amazing—I slept unbelievably well. The pillow was also excellent, and I completely fell in love with the bedding. I’d like to use the same one at home, so I would really appreciate it if you could tell me which type of Muatsu it is. The Onsen was wonderful as well. All three private baths had their own unique charm and were beautiful. The large public bath was also very relaxing—I ended up going in many times during our stay. As soon as you soak in the Onsen, your body warms up right away. The water feels soft, and your skin becomes moisturized and silky smooth. I also loved that bath towels were provided at the baths, so you can always use a clean one. Truly excellent therapeutic bathing. Unfortunately it rained this time—but because of that, we were able to take our time at the Accommodation, soak in the Onsen slowly, and enjoy doing nothing. We chose a Plan with 12:00 checkout, so we didn’t have to rush in the morning and could enjoy the Onsen until the very end. And then—the meals. Absolutely no complaints. Each dish was carefully prepared and beautifully presented. It was a meal where you can truly enjoy every course for what it is. And something I’ll never forget: draft Yebisu beer! After it arrived, the foam gradually rose up into a rich head—it looked delicious even before tasting. And when I tried it… it really was incredible. I honestly thought there aren’t many places where draft beer tastes this good—it moved me. This “Joshu Beef & Gunma’s Blessings / Three Free Private Open-Air Baths / 12:00 Checkout / A Nostalgic Holiday” Plan was absolutely perfect for me. Shima Onsen in the rain is wonderful too. Soak in the Onsen, eat well, drink well—and sleep incredibly well. In this charming retro Accommodation, I had an amazing time that relaxed both my mind and body. All of the staff were pleasant as well, and the overall atmosphere throughout the Accommodation felt very comfortable. We felt great from start to finish during our stay. The Onsen, meals, bedding—and above all else—the warm hospitality from everyone on staff. Everything felt so comfortable that this is an Accommodation I definitely want to stay at again.

I had dinner at the luxury auberge VILLA COMMUNICO in Nara. The location is at the foot (or maybe halfway up?) Mt. Wakakusa; it’s doable on foot, but a car is recommended. From the restaurant, Mt. Wakakusa is directly across the road, with deer here and there—an unmistakably Nara-like view. The Hotel as a whole is a renovated traditional Japanese house, creating a stylish space that still feels steeped in history. With only five rooms in total, it has a wonderfully secluded, hideaway atmosphere. Dinner starts all at once at 18:30. Guests gather in the second-floor lounge at 18:00 and relax with pre-meal tea while enjoying views of Mt. Wakakusa. When it’s time, you move down to the first floor. On entering, there’s an iconic fireplace and counter on the left. The first course is eaten standing while listening to the chef’s explanation—an unexpectedly unique experience. Cucumber, elderflower / Yamato jidori chicken, nasturtium Freshly made mozzarella, caviar Bonito, molokhia (jute mallow), okra Oyster, pine nuts, chives Japanese duck (Yamato-gamo), pumpkin, truffle Flounder, Manganji chili pepper, red-legged shrimp Sakaeya aged sirloin of culled Japanese Black wagyu Fig, blueberry, juniper berry Both the presentation and flavors were excellent. In particular, the dish combining bonito with molokhia and okra was outstanding. Courses are basically served simultaneously for everyone and paced to match slower diners overall, so dinner progresses at a leisurely speed. If you eat quickly, be aware there may be some downtime between courses.

Considering the price, everything was acceptable. However, this isn’t the Hotel’s fault, but by 5 p.m. almost everything in the tourist area—including restaurants—was closed. The downside was that once it got dark, there was little choice but to spend time in the Room. I suppose there must be some kind of agreement among the local merchants.

I stayed here last July with my wife, and in October with my mother and aunt. This was our third stay, at the request of my mother and aunt who wanted to visit again. As with the previous two stays, we had a wonderful time from check-in to check-out. Thank you again to all the staff.

I think this is great value for money for a place right in front of Nagoya Station. Breakfast is free as well, so I have no complaints overall. Two points, though: 1) The slippers are the same brown color as the carpet, so it’s hard to find them. If possible, white might be better. 2) Regarding sheet changes, there was a sign in the Room saying: “About sheet changes during a Multiple Night Stay: For guests staying multiple nights, we will make the bed using the bed sheets and pillowcases you have been using.” However, when I returned after going out, towels were hung on the doorknob, and when I entered the Room, the bed had not been made. I’m not insisting that you must make the bed, but if you won’t be making it up, I think it would be better to state that clearly.

This is the oldest hot spring in the San’in region, and it’s also a natural free-flowing Onsen—an absolute must for an Onsen enthusiast like me (laugh). The building does feel old because of its long history, but that’s part of its charm, and I hope it will continue for many years to come. The meals were a bit too much for me as an older guest; I would have preferred smaller portions with higher quality. The staff were wonderful. Thank you very much.

I made a Reservation because I wanted to stay at Hotel Chinzanso Tokyo again after a long time, and it happened to be my birthday month. Although I hadn’t mentioned anything, the restaurant where I booked lunch added a “Happy Birthday” message on the plate, and at check-out I received a birthday card. The card even included messages from the staff. I felt that this kind of thoughtful attention is exactly what makes Hotel Chinzanso Tokyo so comfortable. Relaxing in a Room with a great view, strolling through the garden to enjoy the sea-of-clouds display, and ending the night with a quiet drink at the bar—this is the perfect Hotel when you want to recharge. I would love to visit again.

All staff are kind and welcoming, and the “welcome home” atmosphere feels wonderfully comforting. Dinner and breakfast are both delicious. You can fully enjoy the luxury of having the view from the open-air bath in your Room all to yourself. I would love to visit again.

It had been a while since I last visited my favorite Unpuufu. No matter when I come, the delicious cuisine, comfortable Room, and the staff’s thoughtful, unobtrusive hospitality always make for a truly satisfying one-night, two-day trip. On the way home, my friend and I happily chatted on the train back to Tokyo about when we should visit again! Thank you for a delicious and enjoyable stay!

Not only were the Facility, amenities, cuisine, and location excellent, but above all, the staff’s attentiveness, thoughtfulness, and care were outstanding—my husband and I were impressed again and again. During meals, they noticed even our smallest movements and responded immediately. My favorite part was the corner where guests can freely read books. Cold barley tea was neatly prepared as well, and while enjoying the beautiful view outside, I was able to spend a quiet, unhurried time as if time had stopped. It was a Ryokan we were completely satisfied with. We will definitely come again!

During our trip to Ise, we stayed at this Ryokan in Toba and had a truly wonderful time. From the warm welcome on arrival, the bus driver’s cheerful conversation helped us relax and made us feel comfortable from the very start of our journey. At the Ryokan, the Onsen was exceptional. I was so happy that my skin felt silky smooth that I ended up soaking six times—I couldn’t have been more satisfied. The staff also kindly gave us detailed advice for sightseeing the next day. They even considered train schedules, which helped us make the most of our limited time. Of course, we were completely satisfied with everything—the view from our Room and all of the meals. In every moment, we felt the staff’s thoughtful attention to detail, and it was clear that they are consistently well trained. Finding a Ryokan that genuinely made me think, “I want to stay here again,” is one of my favorite memories from this trip. Thank you very much to all of the staff. When we visit Ise and Toba again, we would love to stay with you.

Thank you for taking care of our family of four for one night and two days. One of us was delayed due to work and might not have made it in time for dinner. When we informed the staff, they kindly changed our dining Room and made various thoughtful arrangements so that even if we arrived late, we could relax without rushing. We were in a difficult situation, and I was truly moved by your deep hospitality. I asked for their name, but they said, “We all do this together...” To Mr./Ms. K-sawa and all the staff members at the dinner venue, thank you very much for everything. I was deeply impressed. We will come again. Thank you so much!!