Nationwide × Accommodation With Relaxing Welcome LoungeHighly rated Hotel·Ryokan - 4Page Number

We arrived a little early, kindly left our car, and took a stroll around the area. Right away, we visited Suwa Taisha Shimosha Akimiya Shrine next door. In the backstreets of this historic townscape, you can find Onsen springs here and there—perfect for wandering at leisure. Both inside and outside the property felt very clean, showing careful management throughout. The staff’s smiles, service, and conversation were all refined; we truly felt their hospitality and attentiveness, which made our stay very comfortable. From the Room we stayed in—named “Kirishima”—we enjoyed a view of the grove surrounding Suwa Taisha Shimosha Akimiya Shrine, full of charm and atmosphere. Both dinner and breakfast featured local ingredients, and everything was delicious. We could also sense how dedicated the staff were, which made dining even more enjoyable. Bathing in the panoramic large public bath while looking out over the townscape glowing at dusk was exceptional. The water was a gentle Onsen that seemed to softly cling to the skin. Although it wasn’t in our original plans, we stopped by Harmo Museum about 7–8 minutes away by car after receiving a recommendation as we checked out. Driving along the well-maintained lakeside of Lake Suwa and enjoying wonderful paintings became a great memory for us. It was a truly relaxing Accommodation for adults—wonderful in every way. Thank you very much.

This was our eighth stay. Ever since our first visit, the Room, the private bath, and the surroundings of the Hotel have been very comfortable, and the meals are delicious. We stay about once a year, and it has become something my wife and I truly look forward to. This time as well, the food was excellent—especially the Chateaubriand, which was outstanding. Although it was rainy and we didn’t go to Mount Koya this time, we were able to see exceptionally beautiful flowering peach trees and weeping cherry blossoms around Sanso Amanosato.

We truly felt your wonderful service and hospitality throughout our stay. The location, the meals, the baths, and all of the staff were genuinely excellent. You even prepared kaiseki cuisine for our 9-year-old son and accommodated a change to our breakfast time. Both the dinner kaiseki and breakfast were absolutely delicious, and it was clear how much care and effort went into them.

I stayed here for the first time last year and it was wonderful, so this year I stayed for two nights. This is a very comfortable Hotel, with spotless Rooms, high-quality meals, and excellent Facilities. As it’s truly all-inclusive, I was able to spend three days without opening my wallet at all. Whenever the food or snacks started to run low, they were replenished immediately—the staff’s attentiveness is outstanding. I also saw the manager throughout all three days; it made me wonder when they ever rest, as they were working alongside the staff like everyone else. Every time I visit, I’m impressed by the hospitality of the staff at Imaisou. Thank you very much. I would love to visit again next year!

This was an Onsen trip with my mother and two daughters. Overall, both my mother and I were very satisfied. The price is not cheap, so it goes without saying that the Facility, amenities, and meals were excellent, but above all, the staff’s attentive service and thoughtful hospitality were outstanding. The bath in our Room was wonderful, and we also enjoyed the large public bath that switches between men and women in the morning and at night. The Onsen is sulfur-rich and warmed us up thoroughly. If we have the chance, this is an Accommodation we would definitely like to visit again.

A relaxing stay with both Japanese and Western cuisine Seasonal ingredients were used to great effect, with excellent flavor and variety, and everything was clean and comfortable. All staff were genuinely attentive and helped us whenever we needed assistance. You can take a walk around the grounds, and in the guest lounge we enjoyed reading with complimentary coffee while taking in the view of Mt. Bandai—truly a wonderful time. With easy access to Goshikinuma Ponds, this is a Hotel we would definitely like to visit again.

I visited again for the first time in about four years. Every area was thoroughly cleaned, and the Room was exceptionally spotless. For example, even the glass on the glass-fronted dish cabinet in the Room was shining—of course, so were the glasses. The mirrors, glass doors, and even the stainless-steel toilet paper holder in the restroom were gleaming, without a single fingerprint. Every large public bath was immaculate as well. All of the food was made with incredibly fresh ingredients—I’m amazed at how they managed to source everything. The staff were modest yet wonderfully pleasant; just being here makes me happy. Katsuragi Kitano-maru is a space that goes beyond “the best.”

It was a wonderful stay, exactly as we had hoped. The Room was very clean, every dish at both dinner and breakfast was delicious, and the private Onsen was fantastic—we were completely satisfied. Some oil from the stone-grilled Tochigi Wagyu accidentally splashed onto my skirt, but when I asked for advice, they kindly prepared a tray with mild detergent and towels and explained how to care for it properly. It was a huge help—thank you. If I had one small request, it would be nice to have simple snacks such as nuts when enjoying drinks in the lounge (a Ryokan we stayed at in Nagano recently offered this, so that may be why I noticed), but we truly appreciate being able to enjoy complimentary drinks. A highly recommended Ryokan.

I stayed here with my husband in winter last time, and this time with our daughter as a group of three. The Room was beautiful and spotless, and the open-air bath was wonderful. The large public bath was also quiet, and we were able to relax at our own pace. The meals were truly delicious, and we enjoyed them with our eyes as well, served in refreshing-looking tableware. The staff were kind, and we had a very comfortable stay. Next time, I’d like to visit in spring. This is my favorite Accommodation.

We stayed here for a birthday trip, and it truly was a completely satisfying stay. Dinner was top-class in every respect—flavor, presentation, and the quality of the ingredients—and the smoked splendid alfonsino was especially outstanding. They also kindly prepared a special birthday message plate at dinner, which was a wonderful touch. The restaurant service and atmosphere were excellent as well. The next morning’s Japanese breakfast was also high quality, and the presentation using a wooden bento box felt fresh and very memorable. The Room was very spacious, and the ocean view from the second floor was breathtaking—sea and sky blending into one. Soaking in the open-air bath (Onsen) in our guest room while gazing at the moon was an indescribably happy moment. Thanks to there being no TV on purpose, we were able to enjoy a digital detox and fully immerse ourselves in nature. Our daughter loved the pool too, so I would highly recommend it for families with children. The lounge bar offered an excellent variety of drinks and alcohol, and it was convenient and appreciated that we could bring them back to our Room. We would love to stay again.

The free-flowing, continuously fed Onsen was wonderfully abundant, and each private bath had a calm, relaxing atmosphere. The cuisine was perfect for wine lovers, with rare wines to match. The interior design—and the lamps placed throughout—were all beautifully chosen. Right in front of the Accommodation, there is a row of cherry trees along the riverbank; I can only imagine how stunning the view must be during cherry blossom season. I won’t wait until then—I will definitely return again soon. Thank you very much for your hospitality.

After finally arriving through heavy rain on this trip, we were able to relax and enjoy our stay. The meals were served in a calm lounge, and we could really feel the care put into each dish. The Onsen was wonderful, but unfortunately, due to torrential rain severe enough to trigger warnings, the water temperature dropped on the morning of the second day. We were especially disappointed that we couldn’t use the bath in our Room. With expressways closed, sightseeing wasn’t possible at all, so we’d like to come back next time for a retry. The Accommodation is a pleasant, clean Hotel, and all of the staff were very kind.

Everything was excellent. Thank you for accommodating my allergies at both breakfast and dinner. Every dish felt thoughtfully prepared, and I truly enjoyed the food. The Room was clean, and being able to smoke on the terrace made my stay very comfortable. The staff were all very kind and attentive, and the private open-air bath with its spectacular view as well as the in-Room open-air bath were incredibly relaxing—making it a wonderful holiday.

It was hot in Kyoto, so I really appreciated how close it was to the station! The Room was clean and I was satisfied, and the staff were very kind, making my stay comfortable.

I stayed around April for a live concert trip. The staff at the front desk were very pleasant and attentive, and the hospitality was excellent. They kindly agreed to store my luggage, which was a great help. I believe I chose the lowest-grade Room, but it was very spacious, spotless throughout, and comfortable. When I visit the Kansai area again, I would love to stay here again. Thank you for a wonderful experience.

Thank you very much for your heartfelt hospitality during our three-day, two-night stay. Every dish made with local ingredients was deeply flavorful, and the free-flowing natural hot spring water was so soothing it felt as if both body and mind were gently unwinding—my spouse and I were truly refreshed. On the second day, we enjoyed a full round at a golf club near the Accommodation. Although it was extremely hot, the Onsen we had upon returning eased our fatigue, and once again we were reminded of how wonderful BeniyA’s hot spring water is. Also, whenever we encountered your warm smiles and greetings—especially from the attendant in charge of us—we felt at ease. Even a brief word when passing in the hallway showed such thoughtfulness, and we are sincerely grateful that we could spend our entire stay so comfortably. In addition, hearing from the proprietress about the kitchen knives left a strong impression on us—particularly as it came just after seeing news about a female figure skater receiving Japan’s People’s Honour Award. On our way to the large public bath, we caught a glimpse of the kitchen area and felt anew that these knives support your delicious cuisine every day. This trip became a cherished memory for us as a couple. We would love to visit again in another season—and next time, we hope to enjoy winter crab delicacies.

This Hotel exceeded my expectations—wonderful in every way and an amazing value. All the staff welcomed us with great smiles, and everyone we met at check-in, at the restaurant during dinner, and at breakfast provided excellent service, making our trip to Zao truly pleasant. I was also happy to see their thoughtful attention, such as calling the elevator in advance when we were heading that way. When we entered our Room, there were tea snacks plus chilled sweets in the refrigerator—at this price, I honestly wondered if it was really okay for us to stay here. The Room was also very spacious. The Onsen was of course fantastic, and we were able to use the Onsen at affiliated Hotels as well, which was a real treat for us Onsen lovers. We would love to visit again. Thank you very much.

I was able to relax and enjoy a very comfortable stay in the Room. All of the staff were very kind, and both the front desk team and housekeeping greeted me politely whenever we passed in the hallways or elevators. I felt this Hotel was welcoming not only because of the Room, but also because of the warm hospitality.

We stay here every year, and since the rebranding and reopening, both the cuisine and the service have been taken to an even higher level—making for a truly satisfying stay. I was genuinely impressed by the chef’s careful selection of ingredients and the time and effort put into each dish. Even breakfast featured thoughtfully prepared items, and our food-loving family was more than satisfied. Being able to see the chef at the end of the meal and exchange a few words made dining even more special. The course itself reflected the chef’s warm personality, which makes us look forward to our next visit. We would love to return in a different season. Thank you for making our family vacation such a meaningful time.

We stay here mainly for Arashi no Yu, and it’s always one amazing experience after another—thank you again this time. The table tennis & darts Room was a hidden gem, and the kids were thrilled! If I had one request, it would be to have some board games the kids can enjoy (even something like UNO) in the table tennis Room or at the front desk—then children wouldn’t get bored even during a Multiple Night Stay. In any case, thank you as always for another wonderful stay.