Nationwide × Accommodation With Relaxing Welcome LoungeHighly-rated Hotel·Ryokan - 14Page Number

We stayed to celebrate a family birthday. The view from the window was amazing, and our whole family was thrilled from the moment we entered the Room. The view from the 12th-floor front desk was also wonderful, and the night scenery was truly beautiful. The drinks we enjoyed in the lounge while watching the night view, as part of the Diamond member benefits, became one of the best gifts for our family birthday celebration. The Room had two sinks, and the bathroom had a washing area, which made it easy for me to bathe together with my elderly mother—something we really appreciated. The staff were very kind, and breakfast was delicious; it was a thoroughly satisfying stay. Chinatown is very close by, and we also walked around nearby spots such as Hotel New Grand next door, Yamashita Park, and Honmoku. However, because of the heat, we often returned to the Hotel to rest soon after. Everyone kept saying during our stay that we would like to come back and stay at this Hotel again in a season other than summer. We would love to stay again. Thank you very much.

Once again, from the Reservation stage onward, your courteous and kind service was outstanding. The Room, Onsen, and meals were all excellent, but above all, the staff’s hospitality is wonderful and makes me glad I come every time. In particular, the staff member who assists us in the private dining room is always exceptional. The male staff members on our previous visits were also excellent, and this time the female staff member was just as wonderful—her explanations were easy to understand, and her attentive service made it a pleasure to enjoy a delicious meal. We will definitely visit again, and we appreciate your continued support. Thank you very much again for this stay.

The Room had a great view, and we could see the ocean in the distance. It was also clean and easy to use. The jet bath was very relaxing. Even with a slightly larger car, the self-parking garage was easy to park in. There was an entrance/exit inside the station building, which made shopping convenient as well. We could also walk to the morning market and the Hapina Nakakecho Shopping Street. A beef tongue restaurant called “Tsukasa” in Hapina Nakakecho Shopping Street was delicious. Highly recommended. One request: the print on the breakfast voucher is too small to read. Even for someone like me with only mild presbyopia who doesn’t need reading glasses, it’s hard to read; for those who do need reading glasses, it would be unreadable without them—especially in dim lighting. I would appreciate it if you could use slightly larger text so it’s easier for everyone to read. (I stayed two nights, but I couldn’t read the date and wasn’t sure which one to use.) I may have another opportunity to stay again in the future. Thank you for your consideration.

Relax in an Onsen in the mountains while gazing out at the sea. This location was simply unbeatable. And above all, the food was truly delicious! This time we enjoyed a French dinner. French cuisine at an Onsen Accommodation—more satisfying than we ever imagined. In the morning, it was a complete change to Japanese breakfast. The views, the Onsen, and the food—everything was exceptional. It was a luxurious time that left both our hearts and stomachs full.

This was our first trip using a wheelchair. As it may be our last trip, we chose a place that is wheelchair-accessible, has an Onsen, and serves delicious meals. From the moment we arrived, you kindly assisted with the wheelchair, and we truly appreciate that you arranged a Room in an easy-to-use location for wheelchair access. The Onsen was also accessible by wheelchair, and we were able to enjoy it about twice. Above all, they had more appetite than usual and ate a lot. Thank you for helping us create one last wonderful memory.

Conveniently located in front of the station with a convenience store on the first floor, a comfortable Room, plenty of amenities, and courteous service—I was very satisfied. The much-talked-about breakfast exceeded my expectations. In addition to Morioka’s three famous noodle dishes, I could also enjoy pho. Everything was delicious. The staff seemed highly capable and managed the dining area smoothly. They also kindly stored my luggage after checkout, which was very helpful.

This was my third visit. On my previous two stays, I enjoyed sweeping views from the room of Matsushima’s vivid blue sea under a crystal-clear sky. This time, however, it rained throughout my 2-night, 3-day stay, and the sea was veiled in white mist; seeing the forecast the day before left me feeling down. Still, while the view outside the window didn’t meet my hopes, I was able to truly savor my time inside the Hotel instead. Sinking into the slightly hot, silky Onsen, I could feel everyday fatigue quietly melt away to the gentle sound of rain. Above all, the staff’s thoughtful and warm hospitality turned a rainy stay into something genuinely comforting. Please accept my heartfelt thanks. Meals are served buffet-style with live cooking finished right in front of you by the chef. Amidst the sizzling sounds and enticing aromas, it was a special luxury to enjoy each dish at its freshest and most delicious. Thanks to the all-inclusive plan, I could pair wine, beer, shochu, highballs, and sake with each course without worrying about extra charges—an absolutely blissful experience. Regardless of the weather, this Hotel’s high-quality Onsen and dining—along with its staff’s sincere dedication to guests—ensure a deeply satisfying stay. I can wholeheartedly recommend it. I’m already looking forward to returning and seeing what kind of Matsushima awaits next time.

The Room was clean, the bedding was comfortable, and I was able to rest well. Away from the hustle and bustle of the city, I felt refreshed both physically and mentally. All of the staff were courteous and pleasant, and I’m glad I chose this Hotel. I would love to visit again.

This was my first trip to Sendai, and I also visited the Matsushima area for the first time. From the hospitality to how well-stocked the amenities were, everything exceeded my expectations, and the view from the room was wonderful. The meals were also very delicious. I did notice a few small flies in my room on the 4th floor, but other than that I was satisfied.

This was our first stay on the Club Floor in two years, and thanks to your courteous and pleasant service from check-in onward, we had a very comfortable time. Maybe it’s Okinawa, maybe it’s The Terrace Hotels—either way, the juice in this lounge always tastes especially delicious. We also visited the newly introduced nightcap service, and it was wonderful to relax after dinner with coffee at Maroad. There were piano performances on both nights; each pianist arranged familiar tunes from Studio Ghibli and Disney that anyone can enjoy, and my wife and I had fun listening while guessing the song titles. A lounge staff member who assisted us two years ago even remembered us—just as my wife and I had hoped—and we truly enjoyed chatting together. This time we also used the gym and La Sima for the first time, and my wife was delighted, saying, “This was our most enjoyable stay at The Naha Terrace ever!” Thank you again to all of your staff. We look forward to seeing you again next year.

All the staff had a calm demeanor and provided pleasant service. The Facility and amenities are kept to the bare minimum, which may feel a bit lacking. Various wild birds came to the trees in the garden, delighting both the eyes and ears. Dake Onsen left a great impression—the Onsen town itself is compact, bright, open, and well maintained.

It was my first stay in a while, and it remains a wonderful Hotel. The approach leading straight from the public road to the main entrance is elegant and picturesque. Since it opened in 1935, the Facilities are not the latest, but that is exactly what gives it a unique charm. The staff’s service was also impeccable. For dinner, we enjoyed classic French cuisine rather than today’s modern fusion style—it was delicious. As is true of Unzen’s tourist areas in general, this historic destination is rich in nature, and I imagine maintaining both the Facilities and the gardens must be challenging for those in tourism. I’m sure there are many difficulties, but I truly hope you will continue to preserve this beautiful Hotel.

At first, I felt the price was high, but after staying there, I was more than satisfied with the value. Both the Accommodation and the Room felt open and airy, and in a secluded, hideaway-like atmosphere, the staff’s warm smiles made my stay truly comfortable. The food was excellent and delicious, and the bowls and plates—beautifully chosen to match each ingredient—were also wonderful. You may get insects or leaves blowing in, but that’s only natural in such surroundings. Everything was kept very clean, so it didn’t bother me at all. It’s an Accommodation that makes you want to come back.

We stayed here a few years ago, and returned again because my husband said he “definitely wants to come back.” The welcome sweets—warabi mochi—were so delicious that we bought some as souvenirs. The tatami flooring in the corridors and even inside the elevator was very comfortable, and the open-air bath felt like soaking right in a Japanese garden. Dinner was excellent; we asked for a smaller portion, but it was more than enough. The Room was spacious, and the sunlit table by the window being a sunken kotatsu made it especially relaxing. Many Accommodations ask guests to bring towels from their Room to the public bath, so being able to go empty-handed felt wonderful. Breakfast was also very tasty. We had planned to leave at a leisurely pace, but there were thunderstorms and heavy rain from midnight onward, and we ended up driving for two hours through an intense rain band on our way home. Afterward we saw news about flooding, and we’re worried whether there was any damage to the Hotel or surrounding area. We’re already talking about coming again during apple season. Thank you very much—everything was truly delicious.

This was my first time staying here. The Room was simple, but I was truly impressed by how delicious each dish was. I would love to stay again.

This was my second stay this year since my visit in June. I stayed in a detached Room and was able to relax deeply. The meals are described as “Yamabito cuisine,” and they were delicious, healthy, and truly something you can’t easily experience elsewhere. Thank you very much.

We stayed here to celebrate my partner’s birthday. The facilities were very clean, and there were so many thoughtful touches—like a free drink corner, a small selection of toys, plenty of large public baths, and even handheld fireworks—that we couldn’t experience everything in just one day! Above all, the staff’s attentiveness was outstanding. They helped serve the birthday cake and gifts, provided candles and a brazier for the fireworks, and adjusted the lighting to create a lovely atmosphere—we truly felt their care. My partner was very happy as well. We’d love to stay again!

I stayed here four years ago and came back because I was craving soba. The Onsen water still has that silky feel, and it’s as wonderful as ever. This time I enjoyed a Multiple Night Stay and was able to truly relax. The soup curry at breakfast was also delicious, so I bought soba dipping sauce and packaged curry as souvenirs. We laughed remembering how last time we wondered, “Can we get through this way?” and then had to turn back from a dead-end road—classic Hokkaido travel. It really reminded me that eastern Hokkaido has great Onsen Accommodations. I’d love to come again.

Dinner included some Western-style dishes as well, and everything was delicious. The lobby’s complimentary drinks offered a great variety, and we enjoyed plenty without hesitation. We thoroughly enjoyed the Room’s Onsen (gold and silver springs), sauna, and pool many times. Thank you very much. We look forward to visiting again in a different season to enjoy the meals and Onsen!

This was my first stay here. Above all, the Onsen were outstanding. I was able to enjoy a variety of baths— a clear, colorless iron-rich spring in the Room, a thick mixed sulfur and carbonated spring, and a gentle sulfur spring— and I was completely satisfied. The traditional Japanese meals made with mountain ingredients were also very delicious and easy on the stomach. I’m also grateful for the warm hospitality and smiles from all the staff. I would love to visit again. Thank you very much.