Nationwide × Accommodation With À La Carte DiningHighly rated facilities at Hotel·Ryokan - 39Page Number

The staff service was excellent, and there were no particular issues with the in-room Facility. I had a very comfortable stay. One concern: I assumed the room door would close automatically when I went out, but it caught partway and ended up being left open while I was away. For the bathing Facility, it would be convenient if amenities such as toothbrushes and razors were available in the bathing area.

I may have the opportunity to stay again in the future, and I look forward to it.

We stayed in a spacious Room with a special feel. It was clean, beautiful, and very comfortable. Fresh flowers were arranged throughout, and the cleaning was thorough. Dinner at “Omoinomama” was extremely satisfying—though for a woman in her 50s, the portions were a bit too large and I couldn’t finish everything within the allotted time… haha. It seemed like there may be an assigned attendant system; one staff member consistently came at just the right times to provide service. Drinks are ordered via smartphone, but they also took orders verbally, which was appreciated. The bath was spacious and the water temperature was perfect. There was also a hinoki cypress bath in the Room; I used it as well and found the scent very soothing. The only disappointment was that the coffee at the breakfast venue didn’t taste good. I have stayed here about three times before, but this was the first time I felt it wasn’t good at all. Since we were traveling with guests from far away, one of them even asked, “Is it over-brewed?” which was unfortunate. I also noticed that while some staff members were excellent, others seemed unmotivated. I’m leaving this Review in hopes that it will become an even better Accommodation.

The bath was a natural Onsen, and it felt wonderful! However, the shower pressure was very weak, which was disappointing. The building is fully covered with tatami mats, which was great and dog-friendly. Overall, it feels a bit old, with steep stairs and a small toilet... But it was well cleaned and acceptable. The meals were served in the Room, so we could relax even with our dog. Everything was very luxurious and delicious!

For the past few years, I’ve been staying at the Phoenix Park Hotel whenever I visit Nago. Before that, I used other Accommodations as well. This Hotel is quiet, and 21st Century Forest Park (the beach) is just across the road—an excellent location, with a Starbucks also set to open on the beachside in mid-April 2026. The number of parking spaces in front of the Hotel is limited, but there is plenty of parking on adjacent lots (three locations within a 30-second to 2-minute walk), so it’s not an issue. There’s also a Seven-Eleven within a short walk (under 5 minutes). Emerald, a pasta & pizza place right near the Hotel, is delicious, serves generous portions, and offers reasonable prices. I plan to stay here again next time.

The view of Matsuyama Castle was great, and it looked especially beautiful at sunset. The Room was also clean. I’m not a fan of unit baths, so having the bath and toilet separate made my stay comfortable. However, I would have liked a wash basin in the bathroom.

Koshika Onsen is wonderfully relaxing with its free-flowing natural hot spring water, and the aroma at the front desk is also lovely. This was my second stay, and I’m truly very satisfied! I was told the aroma is from Tomisako Shoten, so I even placed a personal order. The Room has its own Onsen, so I could enjoy it at night and in the morning and feel refreshed. The Facility is also kept very clean!

We stayed here to visit Naritasan Shinshoji Temple. The free shuttle bus from Narita Airport was very convenient. We had planned to have dinner at Narita Airport, but choosing the Hotel buffet was the right decision. There was steak as well, and it was very tender and delicious—our grandchild loved it too. The dessert selection was also plentiful and enjoyable. The front desk staff were courteous and kindly provided helpful information. We could see airplanes from our Room, which everyone enjoyed. Having the bath and toilet in one space gave us pause, but the bathtub was relatively deep and spacious, so we could soak up to our shoulders comfortably. Given the location, there were many international guests, but most were Western visitors who observed good manners, so we were able to spend a quiet stay. Thank you very much.

I stayed for two nights on a business trip and made a Reservation. The cost was about JPY 17,500 for two nights, and the Room was surprisingly a twin with breakfast included. The building is a bit old, but the inside is very clean. The twin Room was spacious and spotless; it was a smoking Room, but there was no unpleasant odor. The bathroom is a unit bath, but the shower water pressure was strong. There was an air purifier, and although the air conditioner is an older style, it kept the Room cool and comfortable during my summer stay. Breakfast is buffet-style—I expected something simple, but the seafood rice bowl and curry were delicious and I was very satisfied. The front desk staff were kind, and the late-night complimentary salt ramen was also great. Above all, I really appreciated the relatively large flat parking lot with free in-and-out access.

It was a short stay, but I was able to spend it comfortably. I would like to use it again when I am on a business trip.

I have stayed here several times, and the staff always welcomed me warmly, making it a wonderful stay. This time I also used the restaurant; the food was delicious and very satisfying. The Room had a great view and was very clean. I will stay here again when I visit Kyoto.

The Accommodation is very clean, and the breakfast selection in the morning is excellent, so I would like to stay again if I have the opportunity.

It’s a very convenient location, close to Kobe Station and within walking distance of Mosaic and other attractions. I have stayed here every year since it was Crown Palace. In the past, the in-room facilities felt a bit outdated, and I was especially concerned about the plumbing. This time, with the change in management, the facilities have been renewed and I was able to stay comfortably. I usually choose a Plan that includes breakfast, but this time I also had dinner once at the on-site restaurant. Since it has only been about six months since the management change, they seemed short-staffed, and the service felt somewhat lacking. We had dinner as a group of 10, but they said they couldn’t prepare course menus for everyone, so we ordered à la carte instead. The food was very delicious. Breakfast on both mornings was a buffet at the same restaurant, but I felt the selection was slightly limited. The omelet made by the chef was excellent. I would like to stay again next time as well, so I hope to see further improvements going forward.

This was my first stay. Women can choose from several colorful yukata, and dinner included Yamaguchi’s specialty, fugu tempura—beautifully presented, generous in portion, and excellent. The Onsen alternates between men and women, so we were able to use both baths. The Room was spacious enough for two people, allowing us to relax comfortably. The staff were also wonderfully attentive. I would like to stay again when I’m in the area. Thank you very much.

Whenever I go to Suzuka Circuit to watch Super Formula, I always stay here. Thank you as always!

As it was my birthday, I stayed for a Multiple Night Stay. I was happy that you had prepared gifts as well. Also, you kindly held a special fireworks launch event during my stay, and I had a wonderful time. I would like to visit again.

I didn't check the details carefully and mistakenly applied for a "Student Discount" Plan. Since I am not eligible for the discount, additional charges were incurred. However, the explanation from the hotel staff was reasonable, and I did not have a bad impression. It would be helpful if an alert appeared during the reservation process on the site. Considering the price, I can't complain about the room, but there were limited lighting options (either too bright or too dim), and while there were no major issues with water facilities, some areas were not very clean.

I stayed in a twin Room with my daughter. The toilet in the Room had weak water flow and wouldn’t flush in one go, so we had to be careful when using it. The front desk staff were polite, and it was nice to have a large public bath, so this was disappointing.

There is a large public bath, and I was able to relax. I used it twice—once in the evening and once in the morning. The service was courteous, and I was impressed by the Japanese spoken by the international staff. It really made me realize how much Japan is supported by people from overseas. Please pass on my thanks to everyone. I will continue to use this Accommodation as my regular place to stay in Miyazaki.

I stayed here for two days while my child had baseball games in Iwamizawa. It was just over a 20-minute drive from Iwamizawa, and having an Onsen was great. Also, since I needed to use ice packs the next day, I asked the front desk if they could freeze them for me. It was a bit of an imposition, but they kindly agreed. It really helped—thank you very much. The only slightly disappointing point was that the water pressure at the sink was a bit weak. I also thought it would be nice if there were an ice machine. If I have another chance to visit the area, I would like to stay at this Accommodation again. Thank you for your hospitality.