Nationwide × Accommodation With À La Carte DiningHighly rated for customer service and hospitality at Hotel·Ryokan - 53Page Number

I used this facility during a business trip by car. Although I opted out of meals, it seems there are few places nearby for breakfast. The interior feels stylishly renovated, and I found no lack in facilities or amenities. I would use it again if given the chance.

I have used this accommodation several times as it is close to the bar district in Mutsu City. The building and rooms are clean, and the accommodation price feels very affordable. What I like most is that all the staff are very kind. This time, during heavy snowfall with limited transportation information, they kindly assisted me with various inquiries, for which I am very grateful. With its location, staff, building quality, and value exceeding the accommodation price, I would like to continue using it in the future.

I stayed for two nights on a business trip. The staff were pleasant, the lobby was stylish, and the breakfast was delicious. The room was very simple. Perhaps because it’s a renovated Hotel, there was quite a noticeable drain odor. It’s also best not to expect much soundproofing. If you’re out most of the time and only return to the Hotel to sleep, it should be just right.

The Accommodation was very clean and well maintained, and it was very comfortable. I’ve used the bath many times in the past, so it was exactly as expected. I’ll be visiting again in September, so thank you in advance.

The Hotel itself is quite old, and the Room also felt dated—but even for me as a Gen G, it somehow made me smile. It had a nostalgic feel and was a very relaxing place. Even the bath in the Room felt homey and calming. It was a bit chilly so I couldn’t swim in the sea, but since there’s a beach, I think it would be really enjoyable during summer vacation season. Also, breakfast portions were very large—possibly too much for women or children. I regret not asking for a smaller portion before it was served to avoid wasting food. Everyone was very kind, and unlike many modern Hotels that are all-inclusive and can feel busy or noisy with “this and that,” it was wonderfully peaceful. I’d love to come back during swimming season. From what I researched, there aren’t any shops nearby within easy walking distance, but the shop inside the Hotel was open until 10:00 PM, which was very helpful.

This was my first time staying at the accommodation. With Christmas approaching, a luxurious tree was displayed at the entrance, which lifted my spirits. I brought a cake to celebrate a birthday, and the front desk kindly kept it for me during check-in. Later in the evening, they delivered it to our room at our preferred timing. Plates, cutlery, a lighter for candles, and even a full bottle of sparkling wine from the hotel were perfectly chilled in an ice bucket—everything was impeccably prepared! I was deeply moved by this level of perfection. When I asked if I could keep using the plates and cutlery for breakfast the next morning, they provided new ones instead—such thoughtful service left me even more impressed. Even late at night, staff members delivered everything with warm smiles; I am truly grateful to them. Although an upgrade wasn’t possible due to weekend crowds, they kindly changed our room to one with a view of Tokyo Tower. The courteous service from all front desk staff gave me peace of mind—truly what you’d expect from The Westin Hotel! It’s definitely an accommodation that makes you want to return again. My friend celebrating their birthday was also delighted—it turned out to be an unforgettable experience! Thank you very much!

The Facility was clean, and I was happy that the air conditioner was already on, so the Room felt cool when we arrived. With this kind of Hotel, I expected we’d have to turn on the air conditioner ourselves after checking in, so it was a pleasant surprise! However, the response when insects appeared... I don’t mind handling it ourselves, but I wish insect spray had been left in the Room.

During Golden Week, I tried to book a last-minute stay in Uwajima but couldn’t find anything reasonably priced, so I stayed here in Yawatahama instead. There was a day-use Onsen within walking distance, and there were various restaurants nearby as well (though many were closed due to Golden Week). You can walk from the station if you really try, but taking the bus was more convenient. The Hotel was a slightly larger one that also hosts weddings. Compared with more expensive hotels, some Facilities are lacking, but it was perfectly adequate. Breakfast felt a bit pricey, so I skipped it. The paper slippers were extremely thin, so if that bothers you, you may want to bring your own slippers.

This place is still the best!

We stayed here with three generations to celebrate my mother's birthday. We were able to spend a luxurious and relaxing time. The staff at the accommodation were wonderful and very considerate, thank you so much. With cats around, it was the perfect accommodation for us cat lovers.

1. The first impression: All the staff provide excellent service, both international and Japanese staff equally. 2. The second: The cuisine—crafted with incredible dedication by the head chef. 3. The third: The Room—so impressive that words can't do it justice. I was deeply moved by these experiences. Looking forward to visiting again next month! It would be great if you could arrange a partnered parking lot as well.

The location is excellent, and the cleanliness was impeccable. The glasses and other amenities were of high quality, and the Room was well-equipped. The in-room drinks included many unique and unfamiliar options, making for a fantastic stay. Unfortunately, while hot water was available in the bathroom, it couldn't fill up as warm water and remained cold, so I couldn't take a bath. However, the concierge promptly addressed any concerns during my stay, ensuring peace of mind. The sauna was also excellent.

We stayed with our 3-, 2-, and 1-year-old children. Thank you for your very attentive service and for the toys for the kids. We would love to stay again if we have the opportunity.

Following our stay last November, we stayed again in the detached Room with my spouse and our dogs. It was comfortable and very relaxing. Both dinner and breakfast featured a variety of delicious dishes made with Awaji Island ingredients, and we were completely satisfied. The sunrise over the beach right in front of us was beautiful, and the clear air felt wonderful—we left feeling refreshed and energized. We would love to stay again. Thank you very much.

They responded thoroughly to the various requests I made before my stay, which I really appreciated. The Facility conditions were excellent, and the staff’s service was the best of any pet Hotel I have stayed at. Although it is a bit farther than where I live, I would definitely like to stay again if I have the opportunity. Thank you very much for all your help this time.

I stayed as a solo guest. The room was truly right in front of the ocean, and whether I was in the living room, bedroom, or bath, the view of the blue sea was incredibly refreshing. Since cooking utensils were provided, I made a reservation with No Meals Included but enjoyed dinner at Amanoyu, a restaurant within the group facility. I also found it very appealing that I could access both the sake bar and onsen at Yokaikan, another group facility! I initially planned to relax and work in the villa but was pleasantly surprised to have access to such a spacious public bath! Working surrounded by the sea in such a spacious room was very fulfilling; next time, I'd love to try having a BBQ with friends. Thank you so much!

We chose this place because we wanted to enjoy live Matsuba crab, and it was exactly what we hoped for. The course included a comparison with Seiko crab, and we were very satisfied. They also kindly explained how to eat everything in detail. When we mentioned we couldn’t finish the final rice porridge, they prepared it for breakfast the next morning. Because it was cold outside, we used the private family bath. You fill it yourself, and I liked it so much I went in twice. The water was wonderfully silky and soothing. At checkout, we were happy to receive a souvenir of freshly grilled chikuwa, but above all, we were truly satisfied with the landlady’s fun conversation, warm smile, and heartfelt hospitality.

Every summer vacation, our three-generation family stays here. This year marked our third visit, and we had another wonderful stay. Thank you very much!

Close to the station, I was completely taken with its compact design. It's a Hotel I would like to use again.

I’ve stayed here many times. The staff always greet me with “Welcome back!” which makes it incredibly comfortable. Above all, the Onsen is outstanding. This time, one of the four private family baths was set to a lukewarm temperature, which was perfect for soaking longer even during this extreme heat! If possible, I’d be happy if you could make two of them like that. The food is delicious, the staff are very friendly, and the Onsen is wonderful—this is my absolute favorite Ryokan!