Nationwide × Accommodation With À La Carte DiningHighly rated for customer service and hospitality at Hotel·Ryokan - 37Page Number

Murakami Seiba Onsen, where we stayed this time, was a wonderful Onsen Accommodation that lets you fully enjoy breathtaking views of the Sea of Japan. What impressed me most was the sunset sinking into the Sea of Japan. As the colors of the sky and sea changed moment by moment, the sun slowly setting beyond the horizon was so beautiful I lost track of time watching it. The Onsen is also one of its biggest highlights. From the large public bath you can take in panoramic views of the Sea of Japan, and soaking at a relaxed pace while listening to the waves felt truly luxurious. The Accommodation is located just steps from the coast, making morning and evening walks a real pleasure. In the evening you can stroll while watching the sunset, and in the morning you can walk along the shore with a refreshing sea breeze—an especially soothing experience that only travel can offer.

I stayed at Ogawaya for two nights, and dinner was excellent on both days. The second night in particular made me very happy with its full Hida beef course. Breakfast also offers a wide variety of dishes and is delicious. There are many staff members from Southeast Asia, and most of them provide warm hospitality with sincere effort and a smile. The Room was very spacious, clean, and comfortable. The welcome sweet, blueberry daifuku, was also delicious! It would be even better if the skincare amenities were a bit higher quality. Thank you very much.

This was my first time staying here, and I had a comfortable stay. However, when I returned to the Hotel by car while nearby restaurants were open, the parking lot was full and it was a bit difficult to find a place to park. It would be helpful if parking spaces could be reserved for guests.

It’s close enough for a day trip, so I’d never stayed in this area before, but this time I did. For this price, having breakfast included and five baths is beyond amazing. I didn’t expect much from the breakfast given the price (sorry), but it’s outstanding value for money. The staff’s guidance and hospitality were also excellent. I hesitate to leave a Review because it might make Reservations harder to get, but next time I’d like to try the evening restaurant too (it was closed on its regular day off). There are several Sano ramen shops nearby, so you can enjoy a ramen-hopping tour as well.

The large public bath was clean and very nice.\nWe enjoyed the well-equipped recreational area on the first floor, including table tennis.\nWe were satisfied with the service.

The Onsen was excellent. Thanks to the Onsen, I slept very well. Thank you very much.

I stayed here because I had errands nearby, and it was a very simple yet properly renovated, clean Hotel. The Room looks a bit dark in the photos, but it doesn’t feel that dark when all the lights are on. I’m very satisfied to be able to stay at this price.

I think the Facility and cleanliness are good. However, I arrived before check-in time, so I spoke to the front desk and waited seated nearby until the scheduled time. Even when it was time, no one called out to me. The staff were chatting among themselves the whole time. There was also no explanation that towels for the public bath were provided in the Room. If they are going to give a lifeless, monotone explanation, then a self check-in machine would be fine. They should learn from front desk staff at other Hotel properties. Other than the front desk staff, there were no issues.

Convenient access to tourist attractions such as Kiyomizu-dera, and I had a comfortable stay for two days. The accommodation had a large public bath, but perhaps due to the high number of foreign guests, it was not crowded. I used it in the morning and evening and always enjoyed it in peace.

I live not too far from Karuizawa. A friend from Tokyo really wanted to spend some quiet, relaxing time in Karuizawa, so we stayed there together. It feels like an Accommodation that combines the best of both a Hotel and a rental villa. The staff may feel politely hands-off at times, but if you ask, they respond with genuine care. Shuttle Service from Karuizawa Station is also available, so if you need it, it’s best to inquire and Reserve in advance. Although it’s close to Kyu-Karuizawa Ginza, you can step just a little way off the main road and escape the crowds. I also saw guests staying solo who spent their time reading throughout their stay. Rather than coming for a typical Hotel experience, you’ll appreciate this place most if you stay here to enjoy your own time. At check-in, we received lounge vouchers worth 1,000 yen per person. We had planned to have dinner at a restaurant outside and didn’t find anything we wanted at the shop. When I asked at the front desk, they suggested having homemade ginger ale in our Room after dinner. You order it at the front desk and bring it back yourself, but it was a great suggestion. If I have friends who want to stay in Karuizawa again, this is a Hotel I would recommend.

It was very clean. The front desk staff were helpful and friendly. Conveniently located near the station. The amenities are well stocked, and I was happy to have a Mirable showerhead.

I used to stay at Hotel Route-Inn Oshu every summer when visiting home, but this time I made a Reservation at Kanegasaki. The Room felt more spacious than in Oshu, and my three-night stay was very comfortable. It was also great that I could check how busy the restaurant and public bath were from my Room, and the ample parking made my stay worry-free. I would like to stay with you again next year. Thank you very much.

I stayed for a Multiple Night Stay. The Room was clean, and since it was on the ladies-only floor, the DHC amenities were excellent! It’s a shame the ladies-only floor will be discontinued, but disposable items are available at the front desk. If you could also offer hair irons for loan, that would be great. Whenever I stay at a Business Hotel, I always wish there were anti-bedhead hair styling water available (even as a loan item).

The Facility is new, and I was able to stay very comfortably. I had dinner at the Hotel’s buffet-style restaurant, and it was delicious with a wide variety of options. They also offer an all-you-can-drink Plan, which I used as well. It’s a reasonably priced and highly recommended Plan. Although it’s a bit far from the station, tram stop, and downtown area, there are great okonomiyaki restaurants nearby. In fact, it was nice to be able to explore places that locals frequent.

First, the Onsen water quality was excellent. I wasn’t expecting much since the purpose of my trip wasn’t the Onsen, but my long-standing shoulder stiffness improved. The next morning’s breakfast was said to be homemade. They kindly told me, “Please eat plenty,” and I felt the warmth of the staff.

All the staff were extremely courteous, and we had a very comfortable stay. The meals were delicious, and the private open-air bath was especially relaxing and wonderful. The complimentary services were also excellent, so we enjoyed our time in the property as well. They kindly recommended places to visit for our planned Kanazawa sightseeing the next day, which made it even more enjoyable.

I stayed in a Room with an open-air bath with a two-meal plan. I only realized after arriving at the station that there was no shuttle bus in the 2 p.m. hour, so I took a city bus instead. It was very helpful that you were able to process my check-in early.\nThe bath in the Room had a pleasantly silky texture and I could use it anytime. I also love manga, so having them set up right outside the Room was perfect.\nBreakfast and dinner were buffet-style. Dinner was enjoyable enough, but I wish breakfast had offered a bit more variety. There wasn’t much I wanted to eat, and even the salted bread—the one item I did want—sold out while I was waiting in line, even though it wasn’t yet 8:00 a.m.… which was disappointing.\nI assume the shuttle bus schedule avoids peak times for check-in and check-out because it gets crowded, but the timing feels a bit awkward. If you arrive early to enjoy Manyo Club, or if you plan to continue using it for an additional fee after check-out, then it shouldn’t be an issue.\nI liked this Onsen Facility more than the one in Kobe, so I would like to stay again.

I stayed for one night on my way home after taking care of some errands in Iwanuma City. Having on-site parking was very convenient. After 8:00 pm, I looked for a place to eat, and it was helpful that there were plenty of restaurants nearby open late. The price was reasonable, and I had a comfortable stay.

It was my first stay here in a while, and I was happy to feel that familiar comfort again. Breakfast is just as delicious as ever.

Thank you always to the front desk staff for your consistently kind and attentive service, and to the housekeeping team for creating such a clean and comfortable space. Thanks to all of you, we are always able to enjoy a pleasant stay.