Nationwide × Accommodation With À La Carte DiningHighly rated for customer service and hospitality at Hotel·Ryokan - 22Page Number

I arrived about an hour early and asked if you could store my luggage, but you prepared my Room right away—and even upgraded me since there was availability. The Room was clean, I could enjoy tea in the lobby, and I was able to relax in the bath with bath salts. All the staff were friendly and welcoming with great smiles—perfect service. It’s also close to the market, and Kenrokuen Garden is about a 20-minute walk away, making for a pleasant stroll. Thank you very much.

We stayed as three generations—my elderly mother, myself, and my child. The Room had a calm atmosphere, and the Onsen with its unique jungle-style bath was unlike anything else. The meals made great use of local ingredients, and we were very satisfied. My mother was delighted as well, and it became a wonderful travel memory for us.

The Facility was clean, and we had a very comfortable stay. There were convenience stores and supermarkets nearby, which was great. The staff were also courteous and helpful.

For the past few years, I’ve been staying at the Phoenix Park Hotel whenever I visit Nago. Before that, I used other Accommodations as well. This Hotel is quiet, and 21st Century Forest Park (the beach) is just across the road—an excellent location, with a Starbucks also set to open on the beachside in mid-April 2026. The number of parking spaces in front of the Hotel is limited, but there is plenty of parking on adjacent lots (three locations within a 30-second to 2-minute walk), so it’s not an issue. There’s also a Seven-Eleven within a short walk (under 5 minutes). Emerald, a pasta & pizza place right near the Hotel, is delicious, serves generous portions, and offers reasonable prices. I plan to stay here again next time.

All staff were very friendly, and the Hotel was beautifully decorated with lots of art, making for a wonderful stay. The shampoo and other amenities had a great fragrance. At breakfast and the reception, it felt like about 80–90% of the guests were international tourists, and you could often hear English. It made me feel like I was abroad. There was also a “Morning Starter” service where you can enjoy a drink at the first-floor restaurant, which was stylish and appreciated.

I stayed here for a business trip. The large public bath was very relaxing.

A solo, relaxing trip with a Multiple Night Stay on weekdays. Grateful for the quiet Room provided in a peaceful area. Thanks to a little daytime drink, I traveled from Okayama Airport by train and bus. Surprisingly, the route bus from Fukuyama Station in Hiroshima Prefecture was closer to the Hotel's nearest bus stop and more convenient than using the Ibara Railway! (This is part of life in the Fukuyama metropolitan area.) Unfortunately, there wasn’t a direct route to neighboring Kasaoka City... While driving is definitely more advantageous for accessing this Hotel’s location, I stuck with using buses. From the nearby supermarket "Izumi Ibara Store," I even took a 100-yen bus to visit "Yomeirazu Kannon" for sightseeing. The still-standing "TSUTAYA FamilyMart Ibara Store" opens as early as 7 AM—impressive! The artificial Onsen was slightly hot at around 43°C; lowering it by 1–2 degrees to about 41°C would be ideal... Perhaps there’s no wall clock visible inside the large bath because everyone takes short baths? The complimentary breakfast at the Hotel was excellent despite being free of charge. The new building offered Rooms facing the national highway but remained quiet and comfortable!!

At check-in, I was able to choose my breakfast, and at the venue it was served individually, allowing me to enjoy a relaxed meal. I chose the Japanese set and had grilled dried horse mackerel. It was very delicious. I was able to spend a leisurely time and was completely satisfied!

I’m really glad we chose this Hotel for our long-awaited first trip to Hamada. We had actually planned this trip shortly after the Hotel opened, but it was during the COVID period. We reluctantly canceled because we avoided traveling outside the prefecture. At last we were able to come, and we had been looking forward to it. Even though it seemed busy during the holiday weekend, the front desk staff welcomed us with warm smiles and polite service. Also, on the day we arrived, there was self-service coffee and tea set out at the front desk. We had been traveling in the heat and were thirsty, so that was truly helpful. My family used the large public bath and said it felt great both at night and in the morning. The morning bath was not crowded. They also said it was so clean in the morning that you could tell it had been cleaned overnight. From the TV in your Room, you can check how busy the large public bath, coin laundry, and breakfast venue are. One thing to note: in the morning time slot, neither of the two elevators seems to arrive quickly, so I recommend heading out early. Since it’s right by the station, the location is excellent. You won’t have trouble finding dinner options. There are sushi restaurants, set-meal restaurants, izakayas, and more. If I have another chance, I would definitely like to stay here again.

I had to book after noon on the day due to a sudden business trip, but fortunately there was a vacancy and I was able to stay. This was my second stay, and the front desk staff were courteous. The Room was clean, and I had a comfortable stay. Thank you as well for keeping my ice packs for me! I would definitely like to stay again if I have the opportunity.

Good access. The Room is spacious. The bath is pleasant, and the breakfast was very delicious. I especially liked the strawberry jelly. I would like to use it again if I have the opportunity.

We stayed in early August and were truly impressed by how clean the private pool was. Private pools are often found in villa-style Rooms, where you may encounter insects, but this Room had a private pool on a high floor, so both adults and children could enjoy our stay without any insect issues. For dinner, we visited the izakaya and sushi restaurant within the resort, and both offered great Miyakojima cuisine. The menu was extensive, with classic Okinawan dishes such as rafute and a wide selection of drinks (especially awamori). We also appreciated the limited-time items like Keitt mango. When we stayed in August two years ago, the breakfast buffet was crowded and our family had to sit separately, but this time we were able to reserve seats in advance, which helped ease congestion. The food was delicious as well. This Room is highly recommended for families who prefer to avoid insects while relaxing at a private pool and fully enjoying Miyakojima’s local food.

My flight was delayed and I ended up checking in after midnight, but your help made a huge difference—thank you. (I honestly wasn’t expecting much,) but the breakfast was incredibly generous and gave me a great start to the day. Access from the airport isn’t particularly convenient, but it’s close to the downtown area, so I think it’s a good option for sightseeing. I’d love to stay again if I have the chance. Thank you very much.

They kindly explained the check-in process. I thought I wouldn’t be able to use the large public bath because the women’s hours were early evening and late at night, but they gave me a bath additive as a gift, so I was able to enjoy a relaxing bath in the Room. The Room was full of beds, but since I was only sleeping there, it wasn’t an issue. The bed was very comfortable! The table was large enough for snacks and such. It was a very clean Room and I had a comfortable stay! I signed up for breakfast on the day of check-in. The curry and croissants were great! The white rice was delicious too! Based on Reviews, I was worried about how small the Room would be and about the large public bath, but I had no complaints at all!

We always use this accommodation for an overnight stay before golf. The room is clean and tidy. My husband seems very pleased with the large public bath and enjoyed bathing early in the morning. This time, I forgot something, but since we live far away, you kindly sent it to us, for which we are truly grateful. Thank you so much. We will stay here again.

The breakfast was delicious. Our Room was on the second floor, and the large public baths were on the first and second floors, so they were very close and we enjoyed them both morning and night. We often stay at Route Inn in various locations. We appreciate that the price matches the service.

It was a wonderful experience. Thank you to all the Hotel staff. I was worried about the weather, but we were able to enjoy stargazing as planned. They also adjusted the dinner time, and we were able to relax and fully enjoy everything at a leisurely pace—truly Aman quality. The Japanese-inspired cuisine was, of course, delicious. Even the great-tasting coffee showed how much attention is paid to every detail. Above all, the hospitality of every staff member supported and elevated our stay into something truly memorable. We stopped by the thermal spring around checkout time, but the sidewalk had become so hot in the sun that it was impossible to walk on. This is definitely something to visit after late afternoon. Next time, I’ll enjoy it with a Multiple Night Stay. Personally, I love Hawaii, and there’s nothing better than having a beer alone on the balcony at dawn—but drinking coffee while looking out over Ago Bay from my Room at Amanemu surpassed even that. I’ll be back.

The service was very attentive, the Room was clean, and the meals offered a great variety.

A no-frills Hotel that provides just what you need. The front desk ensures clear communication. Perfect for business trips or solo travelers. Spacious parking and a simple yet delicious breakfast service.

When I stopped by to leave my luggage before check-in, the staff were very kind and helpful. I checked in late after a concert, but they still assisted me politely and attentively, which made my stay very comfortable. It’s a bit of a walk from the station, but it didn’t feel far at all. I’d love to stay here again the next time I visit Nagoya.