Nationwide × Accommodation With À La Carte DiningHighly rated for customer service and hospitality at Hotel·Ryokan - 16Page Number

This was my first stay. When we needed to change our dates due to a typhoon hitting directly, you handled it very courteously. The Room, the large public bath, and the breakfast were all excellent—I was completely satisfied. I would like to stay again next time. Thank you very much for everything.

This time I booked a No Meals Included plan, so I can’t comment on the food, but the service (front desk and parking staff) was excellent and made my stay very pleasant. The Facility was also very well maintained for the price, and I was satisfied. There is a large public bath as well, which was perfect for me since I’m not a fan of unit baths. The location and adjacent parking were convenient too, and when I visit Toyama again, this Hotel will be the first one I look up.

The Room was spacious, easy to use, and clean, making for a very comfortable stay. I was traveling home, so it helped me recover from the fatigue. The Room amenities were minimal. I thought it would be nice to have cotton pads or cotton swabs, but they weren’t really necessary. The meals weren’t flashy, but they were pleasantly tasty. It was a great-value stay. Thank you very much.

The Room was clean and well maintained, and we had a comfortable stay. The staff provided pleasant service, which made our trip even better.

A reliably solid Route Inn.\nWith a spacious public bath, I often stay here when traveling. No complaints except that the bath was a bit hot.

The bath was a natural Onsen, and it felt wonderful! However, the shower pressure was very weak, which was disappointing. The building is fully covered with tatami mats, which was great and dog-friendly. Overall, it feels a bit old, with steep stairs and a small toilet... But it was well cleaned and acceptable. The meals were served in the Room, so we could relax even with our dog. Everything was very luxurious and delicious!

Although I was traveling solo, I stayed in a twin Room, which was spacious enough to relax. There was also a large public bath, and the towel bag and amenities needed for bathing were well provided, so even though it was a business trip, I was very satisfied. I would like to stay here again when I visit Sapporo.

I stayed here because I was using Narita Airport the next day. I booked in a hurry and accidentally made a duplicate Reservation on another travel site, but thanks to the Hotel’s kindness, one of them was canceled. Thank you very much.

The room was clean and comfortable. Above all, the breakfast was excellent. I was surprised to see beef tongue served for breakfast. Although I usually don't eat much breakfast, I had seconds of both rice and beef tongue. The beef curry was also delicious. If I visit Shiroishi again, I would definitely like to stay here again. Thank you very much!

The mist felt like a shower of beauty serum, and my skin became truly soft and deeply moisturized. After enjoying the hot stone sauna, the open-air bath, and the radon Onsen, even my knee pain had eased by the time I left. I was amazed—my knee could bend again! The staff were all very warm and welcoming, and breakfast was beautifully presented and delicious. I prefer this style over a buffet. I would love to visit again.

This time, it was her birthday on the day of our stay, and the hotel kindly prepared a small mini cake plate for us, which was wonderful. Thank you very much. I would definitely like to use this accommodation again if I have the chance.

The roads in Arima Onsen are narrow, and they kept getting narrower on the way to the Hotel parking area, which made us a bit anxious, but we arrived safely. The staff were kind and attentive, and there were snacks and drinks in the lobby, so we could relax. The Room was also clean and well prepared; we took a short rest and enjoyed a walk around the Onsen town, which was fun. Since we requested a later dinner time, we were able to enjoy the bath at a leisurely pace. We thoroughly enjoyed plenty of meat with our meal. The other dishes also felt carefully prepared and were delicious. It was also nice that we could enjoy dessert in the lobby later in the evening after taking some time. If I had to mention one thing, it would have been better if breakfast items like bacon and sausages were served hot. We thought this might be our first and last trip to Arima Onsen, but now my spouse and I would like to visit again. We were happy with the Room upgrade—thank you very much.

I attended a concert at K-Arena and stayed at Hilton Yokohama. Since it’s right next door, it was incredibly convenient, and I was glad I could quickly get in line for the merchandise sales starting at 10:00 the next day. I also had dinner at Ocean Milano in the Hotel. The food was excellent, and all of the staff were wonderful.

On a friend’s recommendation, I stayed here. They told me, “If you’re going to Shiretoko, you have to stay here,” and I didn’t really get it at first—but once I arrived, I understood how wonderful this Hotel is. First of all, the parking lot is close by. It may seem minor, but when you’re carrying travel luggage, it’s absolutely essential. Then there’s the entrance and the spacious interior with a view of Shiretoko’s harbor in the distance—it immediately got me excited. After settling into my Room, I explored the property. I enjoyed the all-inclusive snacks and wine that I’d been looking forward to. Some places offer mediocre drinks and snacks—but not here. Every single item was delicious. Not wanting to overdo it and ruin dinner, I kept it reasonable… and then came dinner. I went in without doing any research beforehand—amazing, delicious, all-you-can-eat, and impossible to try everything. Each dish was exceptionally well made. I’ve been to many all-inclusive places before, but this one has become a favorite. I also really enjoyed both the baths and breakfast. And I had the chance to fully appreciate the sound from the Paragon speakers as well. The next day, I planned to go whale watching in Rausu, but it was canceled due to rough seas. Still—I’m determined to come back for a retry in Shiretoko. When I do, I’ll definitely stop by again. Thank you very much.

Whenever I travel to Kobe on business, I always stay here. As a small suggestion to make the stay even more comfortable, I noticed a little dust in the elevator and near the bottom of the guest room door, so I would appreciate it if you could check these areas during cleaning. I am very satisfied with the staff’s polite service and responses, as well as the large public bath. I always enjoy a pleasant stay here. I would definitely like to stay here again on my next business trip to Kobe. Thank you for your continued support.

This Hotel offers excellent value for money, and I always stay here whenever I visit Tokyo. Once again, I was very satisfied with the cleanliness, the attentive yet unobtrusive service, and the convenient location.

Checked in late at night and enjoyed the Onsen. Breakfast the next morning was delicious no matter what I ate! The potato salad with mentaiko was the best, haha.

The property was comfortable even for a wheelchair user, so we were able to enjoy our family trip stress-free. Thank you for your kind support, including parking right in front of the entrance and providing amenities such as a shower chair. At breakfast, we were warmly greeted with “Good morning” and guided to our seats with a smile; everything was delicious and very satisfying—fresh vegetables, firm momen tofu with a rich soybean flavor, miso from a long-established local producer, thick-cut bacon, curry, and more. There are also Rooms with a train view, which railway fans will love. We’re glad we could stay again this summer as well, marking the 20th anniversary of Hokuto City and the 10th anniversary of the Hokkaido Shinkansen!

I stayed here during a trip. With limited Hotel options in Yonago, I chose this one mainly for its location, and it turned out to be far better than I expected! The Room and unit bath are a bit dated, but everything is clean and comfortable. Above all, the breakfast exceeded my expectations in both variety and taste—I was very satisfied. Great value for money, and highly recommended for a stay in Yonago.

The Room was wonderful. The high ceiling made it feel very open and spacious. The food was also delicious!! The corn mayonnaise pizza was outstanding—I was truly impressed! Also, the baguette I ordered had a lovely wheat aroma and was more than delicious enough on its own! For breakfast, the chicken soup curry had great spices and was really tasty! The pork miso soup—maybe pork really is best—was No. 1 among all I’ve ever had! As expected for a winery Hotel, the wine was incredibly good as well! The staff were very pleasant, which made the stay even better. One thing I noticed was a slight odor coming from the kitchen drain. I feel this happens fairly often in Rooms with kitchens (not only at this Hotel). I’d like to see this improved. It would also be nice to have a diffuser with a pleasant scent—good fragrance helps you relax... Everything else was excellent, so I’d love to stay again someday. Next time, I plan to arrive with plenty of room in my stomach and fully enjoy the food and wine.