Nationwide × Accommodation With À La Carte DiningHighly rated for customer service and hospitality at Hotel·Ryokan - 13Page Number

I use this Hotel when traveling for business, and the Room is always clean and the Onsen is great. The breakfast is also delicious—an excellent Hotel.

As I did last year, I stayed one night at the Rose Hotel while tidying up my parents’ home. After finishing, I checked in at 3:00 PM. This time again, I was upgraded and stayed in a Room on the 9th floor. I was able to take a relaxing walk around Chinatown and Yamashita Park and do some sightseeing as well—it was incredibly comfortable. The in-Room coffee, made with portion pods, was delicious. Breakfast was a bit busy, but there were no long lines. The food was easy to pick up, and everything I tried tasted great—especially the shumai dumplings and rice porridge. I’d love to stay again.

I chose a reasonably priced option, but it seems I was actually given a Room from a higher-priced plan, and I’m grateful for the staff’s thoughtfulness. I was very satisfied. However, the provided toilet paper was the thin type, which wasn’t great—I would have preferred double-ply. Still, I’d like to stay again if I have the chance.

The exterior and interior were modern, calm, and very comfortable. The view from the Room was great, and the bed was so comfortable that I was able to relax and unwind. When I requested a thermometer, they also brought water with it—thank you for the wonderful hospitality. Breakfast had a great balance of Okinawan dishes and standard options, so I could enjoy a wide variety of food. The large public bath was clean and easy to use as well. Thank you very much.

My third stay. For me, Ace Hotel Kyoto has become a destination in itself. In addition to the unbeatable convenience of being directly connected to Karasuma Oike Station, I’m always impressed by the staff’s warm smiles, thoughtful attention to every detail, and the remarkable quiet of the Room—so peaceful you don’t hear a single sound. It’s a Hotel that makes me want to stay forever. To all the staff, thank you as always for your heartfelt hospitality. I’ll be back again on my next trip to Kyoto.

I was pleasantly surprised to receive a gift of a hot towel and chocolates at check-in. Of course, the staff’s hospitality was also excellent. I had checked in advance that there was a gym and spa, but the gentle, convincing suggestion—“Your Accommodation Room is on the Mt. Fuji side, and the spa is on the Skytree side, so please feel free to use it”—led me to enjoy both. The Room décor was elegant and refined, and I was amazed they even provided binoculars (unfortunately, the weather was bad so I couldn’t use them). The amenities and drinks were more than sufficient, but when I learned there were several types of pillows available, I couldn’t resist requesting one. Not only are the facilities outstanding, but every single staff member—including those at the breakfast restaurant—provided attentive service; everything on the service side was flawless. Hats off to them. I’ve never had such a comfortable stay before; my companion and I kept saying “We don’t want to leave,” as we checked out.

Thank you very much for your thoughtful hospitality from check-in to check-out. We look forward to staying with you again.

I stayed here to enjoy the Kojohama Onsen. The interior has been renovated and was beautifully maintained, with a calm and relaxing atmosphere. With a limited number of guest rooms, it felt quiet and unhurried—very different from a large Hotel. The Onsen was excellent and helped me unwind after traveling. Day-use bathing is also available, but staying overnight lets you enjoy the Onsen at a more leisurely pace. The staff were courteous, making for a very comfortable stay. This Accommodation is recommended for those who prefer a peaceful setting over the glamour of large Hotels, and want to truly enjoy the Onsen and the stay itself.

Close to the sea, and with a late checkout we were able to enjoy a morning walk at a relaxed pace. The atmosphere inside the Hotel was great, and the staff’s service was excellent! However, it seems the parking spaces are limited, so we used the coin-operated parking lot across the street and it cost nearly 5,000 yen. It would be even better if there were some subsidy for guests.

Whenever I stay in Kokura, I always choose this Hotel. The service is consistently high quality, and this time the staff provided even more pleasant and comfortable hospitality. In customer service, it’s easy to fall into routine over time, but thanks to their warm smiles and attentive support, I had a truly comfortable stay. This is just my personal impression, but I understand the Daiwa Net Hotel in Kokura is celebrating its 10th anniversary. I hope you will continue to value your original spirit and remain a fresh, welcoming Hotel that stays close to travelers’ hearts. Congratulations on your 10th anniversary. And thank you very much to all the staff.

I stayed here with my daughter on a trip to Yamaguchi. We drove from Shin-Shimonoseki to the Ryokan by rental car. Right after arriving, we enjoyed the footbath, then the granite bath. After a walk around, we returned to the Ryokan for the open-air bath. After dinner, we used the bath in our Room. In the morning, we went to the hinoki-wood bath. After breakfast, we used the Room bath again. We really enjoyed all the Onsen. It may just have been how I felt, but when I woke up in the morning my fingers weren’t stiff like usual—maybe it was an Onsen effect. The food was delicious, the riverside scenery was beautiful, and there were few tourists, so it felt like a hidden gem. The staff at this Ryokan were also very welcoming and made it feel homey. The building showed its age, but that gave it character. The only disappointment was that the air conditioner in our Room didn’t cool well and it was uncomfortable. Maybe it’s an older unit? Also, there was a musty smell in the Room (different from sulfur) that bothered me. Still, I’d like to visit again if I have another chance, and if friends ask me for recommendations for a good Onsen getaway, this is an Accommodation I’d suggest.

We had a comfortable stay. There were fewer tourists than expected, so it was quiet and relaxing. The parking area was spacious and easy to use. Thank you very much.

I stayed here on the way back after picking up my family at Haneda Airport. You pass through the Grand-side lobby, but it was crowded and noisy with inbound travelers, so choosing this place was the right decision. With its location near Haneda Airport, a natural Onsen, spacious Rooms, and excellent hospitality, we were able to enjoy an escape from everyday life without leaving Tokyo. When it’s hard for the whole family to travel far, I’d like to stay here again as a mini getaway.

I stayed here for the first time, inviting two friends from out of town. I had heard great reviews from people who had used Yuya Suizen and was told it was worth visiting at least once. The staff’s hospitality was excellent, and the Room was clean and extremely comfortable. The hydrangeas in the lounge and throughout the property, along with the furnishings, were tasteful and beautiful. Breakfast was delicious, and we had a truly happy time! I’d love to come again with my family.

From check-in, the staff’s hospitality was outstanding, and I knew it would be a wonderful stay. The Room was cozy and more than comfortable for a solo trip. The amenities were well stocked—even including toner and bath salts. The bathrobe was also very helpful. In the lounge, I could enjoy complimentary wine and even canned beer, which made it easy to relax. Breakfast was delicious as well. Choosing the breakfast-included plan was definitely the right decision. As an IKYU Diamond member, I was thrilled with the late check-out, complimentary minibar drinks, and a mini L’OCCITANE hand cream. With all of these perks included at such great value, it truly made for an amazing Hotel stay. I would love to stay again. Thank you very much for everything this time.

As last year, I stayed in the Castle Suite with my daughter. It’s a Room that any young child will absolutely love. It features two Kumamoto Castle-themed bunk beds, a slide, plenty of toys, Kumamon figures, an oversized TV, and a hinoki cypress bath. The refrigerator was stocked with complimentary drinks—both alcoholic and non-alcoholic—so while my child played, I could relax and fully enjoy some downtime.

This was our second stay. All the staff provided wonderful service with warm smiles, which made us feel very comfortable. At the breakfast buffet, we truly appreciated your thoughtful care for my wife, who was not feeling well. The open-air bath was also beautifully maintained. When we travel to the Tohoku area again, we will be sure to stop by. Thank you very much.

This was our first visit with three people, including an elderly guest. Thank you for offering to lend us a wheelchair as soon as we arrived. Our Room was a top-floor Japanese-Western style room with a great view, and being close to the elevator was very helpful. The meals were thoughtfully prepared and delicious. The only disappointment was the open-air bath: the stairs leading to it were too steep, and it felt so quiet around there that it was a little unsettling to go alone even during the day. All of the staff were extremely polite, friendly, and cheerful, and we truly appreciated your hospitality. Thank you as well for your consideration regarding the wheelchair. We think this Accommodation is very easy to use for families with small children and for elderly guests. We would like to stay here again when we visit Toba.

Every year, we stay once in late August and once more at another time. My wife and I use this Accommodation mainly for golf, and we are extremely satisfied overall: we can enjoy a great round on an excellent course, the set-course dinners (Chinese and Japanese) at the Exiv main building are delicious, and all staff provide outstanding service. There are also Korean guests, but it is mainly Japanese guests, so it is very comfortable. We would like to keep staying here for many years to come.

This was our first time staying here, and we were very well taken care of. From the warm welcome upon arrival, we were served tea and delicious sweets before being shown to our Room. The guest Room had a clean, modern Japanese style, and we were truly impressed by the wonderful view of the sea from anywhere in the Room—even from the bath. In addition, the Onsen bath had silky, slightly thick water that felt great and left our skin smooth; we enjoyed it many times and were completely satisfied. Both dinner and breakfast were more than enough in quantity, and every dish was delicious. We initially thought the dining area seating might be close together, but it wasn’t at all; we enjoyed chatting while listening to explanations about the dishes from the proprietress and staff. We had been looking for an Accommodation where we could simply relax, enjoy great food, and soak in good hot water—and this was a wonderful Accommodation where we could truly take our time. We’re happy to have found an Accommodation that makes us think, “We definitely want to come again in a different season.”