Nationwide × Accommodation With À La Carte DiningHighly rated for dining at Hotel·Ryokan - 3Page Number

I have stayed at many well-known Hotels in Tokyo, and this was without a doubt the No. 1 experience. The view toward Tokyo Station and the Imperial Palace was outstanding. While other Hotels have unfortunately lost their former views due to new high-rise construction, I believe this Hotel will continue to offer an unchanged panoramic view of Tokyo for years to come. The Room was very relaxing, and the thoughtful touches such as fruit and items in the refrigerator made for a comfortable night’s stay. I also visited the bar—the authentic pizza was delicious, and the staff were attentive, which made me very satisfied. For breakfast I had the American breakfast; everything was high quality, and with the pleasant service from the staff, it was a truly enjoyable time. If I had to mention one thing, I would have liked a more extensive selection of amenities, but overall it was an experience that ranks among my No. 1 stays.

This was my first stay in four years, and I was completely satisfied with everything—the clean Facilities and the thoughtful care from the staff. I could also clearly see your environmental initiatives, and it really felt like you are making a genuine effort. Breakfast was carefully prepared item by item, and the health-conscious dishes were delicious as well. In the evening, since my birthday is next week, my friend ordered champagne via room service, and when the staff member delivering it heard that, they brought me chocolates too. I truly appreciated the kind gesture. I would love to stay again for another special occasion.

It was rare for our whole family to be together, so we decided to stay on short notice. After check-in, we headed to our Room with a complimentary drink from the lobby (non-alcoholic) in hand. The Room was more spacious than expected, well stocked with amenities, and the view was wonderful. The bedside light brightness can’t be adjusted, but it wasn’t an issue. Both dinner and breakfast were buffet-style with a wide variety of dishes. The freshly grilled Wagyu steak made to order was delicious, but the best was the made-to-order tempura where you can choose the ingredients to be fried. There were also many types of all-you-can-drink alcohol options, which we enjoyed. For breakfast, you can choose the fillings for your omelet, and there were plenty of both Japanese and Western options as well. Towels were provided at the large public bath, and the free ice cream after bathing was great too! All staff provided polite service—especially the restaurant staff, who spoke gently and kindly—and it felt like they paid close attention to guests. After checkout, my daughter was touched by a woman who greeted us cheerfully at the car drop-off area and waved both hands as she saw us off until we left; it made for a very pleasant departure from the Hotel and a wonderful stay overall.

I found this Facility on IKYU and liked it so much that I made a Reservation. Just as expected, I thoroughly enjoyed the Facility, the meals, and the Onsen (ceramic bath). During a conversation with the staff at dinner, we talked about Hachimantai’s Dragon Eye. They told me they had gone there after borrowing rental boots and that it was wonderful. So I went the next day right away. Like Zao Okama last year, I was moved by the breathtaking scenery. It was a truly great stay—enjoying both the magnificent nature and the delicious meals at the Facility. Thank you very much for taking such good care of us.

I stayed here for a concert trip this time. Because of the concert end time and traffic, I didn’t arrive until 9:00 PM, and I ended up getting to dinner very late, but you welcomed me with a smile and I had a wonderful time. Breakfast was also delicious, and since I had some time before checkout, I was able to take a walk in Kenrokuen Garden across the street. The location is excellent, and above all, every staff member was smiling and seemed genuinely happy—I would definitely like to stay here again the next time I visit Kanazawa. Thank you as well for your thoughtful thank-you email.

We stayed to celebrate my father’s 81st birthday. From the warm welcome at our car, the staff’s courteous and heartfelt hospitality left a strong impression, and we were able to spend the entire stay in great comfort. Not only was every detail thoughtfully taken care of—including arranging a wheelchair—but the all-inclusive offerings were also exceptionally fulfilling, allowing us to relax and enjoy a luxurious time without worrying about the clock. Each dish was beautifully presented and delicious, and together with the atmosphere and interior design throughout the Hotel, we felt quality and attentive care in everything. I’m truly glad we chose this Hotel for such a special occasion as a birthday. I had assumed it might be used mostly by younger guests, but there were many older guests as well, so we could enjoy a calm and relaxing atmosphere. Thanks to everyone’s kindness, it became an unforgettable memory for us. This is a wonderful Hotel that makes us want to return in another season. Thank you very much for your sincere hospitality. (Thank you also for your help regarding our forgotten item—sorry for the trouble.)

My family and I stayed here to attend a performance at a nearby hall. It’s a little far from Niigata Station, but since we were driving it wasn’t an issue, and the affiliated parking lot was right next door, which was very convenient. The staff frequently checked in with us, and they were kind and helpful with our questions, which made us feel at ease. I especially recommend the breakfast, which offers a great selection of local specialties made with regional ingredients. We could try small portions of many different dishes, and everything was delicious—we were very satisfied. On the day of our stay, we received an upgrade to a more spacious Room, which made it even more relaxing. Thank you very much. This time we stayed for one night for a specific purpose, but there are still many places we’d like to visit and plenty of great food to try, so we hope to return for a longer stay next time.

It was actually a positive that there were hardly any Japanese guests, so I could stay without stress. The night before, I stayed at a hotel in Maihama, but it was too lively with lots of Japanese families with children, and I got tired. It’s close to the station, so even though it’s not near Disney Resort, getting around felt convenient. The room was spacious, the property felt luxurious and clean, and it even has a large public bath. As expected from Prince—more satisfying than I had hoped!

This was my first stay here. I had dinner at the restaurant on the first floor. The Yamayuri pork was tender and delicious, and everything else—like the rosemary-scented potatoes and the fresh fish carpaccio—was excellent as well. All of the staff were smiling, pleasant, and courteous, so I had a truly enjoyable time. They had heard from the front desk that it was my husband’s birthday, and I was happy they wrote a congratulatory message on the dessert plate. In the morning, we chose the bento-style breakfast on the 12th floor and were very satisfied. The fresh juice was delicious, and having breakfast while looking out at Yamashita Park and the Bay Bridge right in front of us was wonderful. The room also had chic interior decor that felt very relaxing. The TV was impressively large, which made it even more enjoyable. I’d like to come back from time to time to enjoy a special getaway.

The Room was spacious and well equipped with amenities—truly a first-class Hotel. Breakfast was plentiful and very satisfying. Perks included complimentary drinks in the refrigerator and access to the lounge. Late check-out was extended from 11:00 to 12:00, so we were able to relax and take our time. We would definitely stay again. Thank you for your hospitality.

I stayed for one night, and it was a wonderful Hotel from start to finish. The Room uses a PIN code system with no key, so it was very convenient to go out without having to carry a key around. In the evening, alcoholic drinks were all-you-can-drink (free). It was a shame the large public bath didn’t have an open-air bath, but it was clean and the alkaline Onsen water was excellent. Breakfast offered a great selection of both Japanese and Western dishes, and I was very satisfied. I was also impressed by the thoughtful services—being able to choose your pillow, and free coffee and drinks available at all times. What makes this Hotel stand out is how they thoroughly reduce operating costs within what guests can reasonably accept—such as shortening breakfast hours to about two hours, asking guests to help with tidying up, using PIN codes instead of keys, and not handing out unnecessary amenities—and then use those savings to enhance guest services like free drinks and alcohol overall. I felt this approach significantly increases satisfaction. I admired how well they strike that perfect balance where you feel like thinking, “They do so much for us—so we can do this much in return.” I would definitely like to stay again.

Thank you very much. This was our third stay. We were able to relax, and my husband was very happy as well. We were lucky not to have any rain. It turned into a wonderful wedding anniversary. To the General Manager, and all the staff, thank you very much.

Because we were visiting DisneySea in midsummer with two young grandchildren, we entered the park at a relaxed pace with an After 5 ticket. I had hoped to have lunch at “La La Italiana” inside the Hotel, but it was fully booked even on a weekday, which showed how popular it is. Since I really wanted to try it, I made a Reservation for lunch the next day. We checked in at 3:00 PM and took a short break before heading to DisneySea. There were frequent shuttle buses from the Hotel to the park, which was very convenient. Being able to borrow a stroller also greatly reduced the burden of getting around with our suitcases, and it helped us a lot. The 56 m² Room felt spacious, and the view from the 19th floor was great. The bathroom had an outside view and there was also a separate shower room. Because we reserved a Room with ReFa products, one shower head was ReFa and the other could switch to a tornado-style water flow—both were comfortable to use. After returning from the park, it was also helpful that we could use the Onsen “Hohoemi-no-Yu,” where our family could bathe one after another without hassle. For breakfast, they prepared seating for us on the 22nd floor so we could enjoy the view while having delicious food. The menu ranged from classics to gentle options for early mornings such as seafood rice porridge, as well as dashi chazuke where you can top rice with items like mentaiko or shiokara and pour broth over it—everything was excellent. The other dishes were mildly seasoned too, and I was happy they also offered a limited-time acai smoothie. I visited La La Italiana—which I had wanted to try after reading Reviews—after breakfast hours when it still wasn’t very quiet inside, but every dish was delicious. The prosciutto in particular had a mild saltiness that suited my taste perfectly. It was also great to drizzle honey over their cream (made by combining fresh cream and butter) and spread it on moist focaccia. The homemade salad dressing was tasty as well, making this an overall highly satisfying meal. Overall, this is a great-value Hotel where everything—from Facilities and dining to service—felt comfortable, and our family truly enjoyed our stay.

We stayed here to celebrate my mother’s birthday. The meals were truly delicious, and I was especially happy to see my mother—who usually eats lightly—enjoy so much. Even while you were busy serving, you were very attentive, and when we shared how impressed we were with the dishes, you kindly explained the ideas and techniques behind them. It made for a wonderful time. We felt refreshed by the pleasant Onsen and your thoughtful hospitality. My mother is already excited to come back next time with her friends. I would also love to visit again in a different season. Thank you very much.

We stayed to celebrate a birthday anniversary. The hot spring water was excellent, and the amenities were well stocked. In the bathroom refrigerator, there were small sherbet treats (for heatstroke prevention?), along with water and tea. At dinner, there was a surprise that made us very happy, and we were able to spend this special time in a meaningful way. Thank you very much.

We stayed with our 3-year-old and our 2-month-old baby. We chose this Accommodation because the Room has a private open-air bath, and in-room dining—now quite rare—meant we could relax even with small children. About two days before our stay, we received a confirmation call and were grateful for the details about the Shuttle Service pickup location. When we told them our children’s ages, they kindly said, “We’ll make sure your Room is thoroughly cleaned.” The Facility felt a bit dated, but the Room was very clean. Everyone at the Ryokan wore hakama, which looked wonderful. Since we arrived with children, they guided us to our Room first, and being able to complete check-in in the Room was also a big plus. We were welcomed with matcha tea and warabi mochi, which helped us unwind after traveling. With only eight guest Rooms, it was very quiet throughout our stay—comfortable like having a private villa. They had already laid out futons so our child could lie down anytime, and they spoke warmly to our older child by name—thoughtful service that really stood out. Every in-room dining dish was delicious, especially the fish dishes. The private open-air bath attached to the guest Room had a lovely hinoki aroma. It rained on arrival day, but the next morning we enjoyed a bath while looking out at the sea. There is also a reservable open-air bath on the rooftop; after putting the kids to sleep, my spouse and I took turns using it. We even enjoyed stargazing at night—such a special memory. Thanks to all of their thoughtful care, this became an unforgettable family trip. We would love to stay again when we visit Izu. Thank you very much!

After the festival at Shima Spain Village, I was able to refresh and recover from the fatigue with delicious food and a wonderful bath, so I could take on day two feeling energized! I’d love to come back again for a relaxing stay.

Each room has a private indoor bath and an open-air bath. You can choose premium ingredients for the meals, but even the standard ingredients are exceptionally delicious—especially the dashi. The menu changes with the seasons, and the seasonal kaiseki cuisine is outstanding.

Even after getting exhausted shopping around the very crowded Kyoto Station area, I was able to relax in luxury in the lounge at my leisure. Back in the Room, I could see Kyoto Tower and unwind while enjoying the view. Thank you very much. It was a milestone trip for us, and it turned into a fun and very relaxing journey.

I stayed on a Plan with Club Floor access. The service was excellent. I was especially impressed by the delicious in-house apple pie, scallop soup, and tomato juice. The Hotel’s atmosphere, rich in tradition and elegance, and the refined, attentive hospitality of the staff were outstanding. It made for a truly luxurious stay.