Nationwide × Accommodation With Training FacilityHighly rated Hotel·Ryokan for Onsen and bath

This time, I stayed in a Heritage balcony Room. I wondered if it might be too hot this season, but the evening breeze was pleasant, and I was able to relax with drinks from room service. For dinner, I dined at Toh-Ka-Lin, and the next morning I had breakfast at Nouvelle Epoque. Everything—from delicious dining to the gym, spa, and pool—was available within the Hotel, so I could truly unwind and enjoy a genuinely luxurious stay. The entire property was clean and quiet throughout, and the staff’s hospitality struck the perfect balance: not too close or too distant, yet always attentive with thoughtful care. An unexpected issue came up during my stay, but even then the Hotel team responded with kindness and meticulous consideration. It reminded me once again of how exceptional Japanese Hotels are—especially Okura. I would love to visit again.

Thank you very much for accommodating my daughter’s allergies and picky eating. At her earnest request, this was our first mother-and-daughter trip to Hanamaki to experience the world of Kenji Miyazawa. I’m always concerned about her meals when we travel, but thanks to you we were able to relax and enjoy our stay with peace of mind. It is a wonderful Ryokan—so much so that 24 hours in a day didn’t feel like enough. Next time, we would love to visit again with my husband and our other daughter—the whole family. Thank you very much.

From the moment I was picked up, the staff made a great impression, and as soon as I stepped into the Hotel, I was soothed by a wonderful aroma scent. I was shown to a private Room to check in. The Room had a simple design and was very comfortable to stay in. I also enjoyed choosing my favorite scent with the aroma diffuser in the Room. This time I joined the 1-night, 2-day fasting course. Since it wasn’t a water-only fast, I had carrot juice, homemade umeboshi (pickled plum), bancha tea, and more for dinner and again the next morning. After checkout, they treated me to rice porridge, miso soup, handmade umeboshi, hana ingen beans (runner beans), and bancha tea—everything was very satisfying. Personally, the hana ingen beans slowly simmered over two days with beet sugar were so delicious that I couldn’t help asking if they were available for purchase. After check-in, I also received a brown-rice onigiri with umeboshi, which I enjoyed on my long-distance bus ride home. There is no TV in the Room, but Wi‑Fi is available so you can use your smartphone. However, since it was such a good opportunity, I tried not to use my phone during my stay as much as possible. Time flew by as I read health magazines in the lounge with herbal tea in hand; opened the window in my guest room to read my own book while listening to birdsong; and reviewed personal finances that had been put off due to everyday busyness. From the Onsen bath area in the morning, you can see Mt. Asama—the view was truly wonderful. If there’s one thing to mention: since exercise is part of my routine personally, having showers in every Room would have made it even more comfortable by allowing me to rinse off quickly after working out. Other than that minor point, everything exceeded expectations—the staff were lovely throughout—and it was a stay I would definitely like to repeat.

First of all, the dining was outstanding. We tried the French, teppanyaki, and sushi restaurants, and everything was perfect. If these were in a city, each would be a hugely popular spot. All the staff were kind, and you can really feel their dedication to welcoming guests. The Room had a large glass wall facing the ocean, and we had an amazing time on the balcony—enjoying coffee while looking out at the sea and having breakfast there as well. The pool is generously sized, so you can swim properly. We enjoyed going back and forth between the pool and the jacuzzi in the bath area all day long. It truly felt like paradise at this Hotel. We plan to return many times.

My wife and I stayed here as a reward after work. Everything was wonderful—the butler service, the food, and the atmosphere. The early evening with a hint of autumn and the refreshing mornings were both amazing. Staying for about two nights would be perfect. Next time, I’d like to try another Room as well. Thank you—my wife was very satisfied too. The meat miso we received was so good we couldn’t stop eating rice.

It was two days full of surprise and inspiration. I only knew it was a museum Hotel, and to be honest, I came mainly for Briance—but it truly felt like an actual museum. Even while exploring the building, the staff kindly provided detailed explanations, which made it even more enjoyable. Every piece is one of a kind, and through the art tour program we also received in-depth commentary. I understood why so many guests return again and again, and it made me want to explore even more myself. The Room was very comfortable and easy to use, the lounge food was delicious, and even though we had dinner at Briance—the original purpose of our visit—we ended up fully enjoying the bar and lounge as well. The wonderful smiles and thoughtful hospitality from all the staff were outstanding, allowing us to spend a truly relaxing holiday. Thank you very much. Needless to say, we thoroughly enjoyed Briance as well.

Thank you very much for a wonderful stay. We were satisfied with everything—the service, the Room, the bath, and the meals. The meals were so delicious that my mother, who usually has no appetite at all, finished everything. We truly hope to visit again. Thank you very much.

I decided to stay because the Reviews were so positive, though honestly I wasn’t expecting that much. However, the Onsen, meals, and service were truly outstanding. The ceramic bath and private baths could be used as many times as you like with no additional charge, and the staff made me feel comfortable leaving everything in their hands. I highly recommend the ceramic bath. The large public bath also had a great view and an open, relaxing atmosphere, and the sauna was spacious as well. Of course, the bath in the Room was also excellent—you can adjust the temperature. Above all, every meal was exceptional! Both the French cuisine and Japanese cuisine may have been my best ever. It was a moving experience that delighted all five senses. The service—and conversations—from each chef and all of the staff were truly wonderful! I would definitely love to return again. Thank you very much.

We had a very comfortable stay. The building has a stylish Japanese-modern design, and the food was delicious. The staff who welcomed us were very kind, shared various stories with us, and were friendly and reassuring. The staff assigned to our Room were also very kind. If I had to mention one thing, I wish the view from the bath in the Room had been better.

I was finally able to stay at Akazawa Guest House, a place I had long wanted to visit, this time together with my son and his wife. The Accommodation is beautiful from the outside, but once you step inside, you’re amazed to see platinum used throughout the walls and other details. It’s a stunning space with meticulous attention paid to every element. The pampas grass in the courtyard was especially memorable, and we were able to relax and enjoy a peaceful time away from everyday life while feeling the charm of the season. Everything—the Room, the meals, and the atmosphere throughout the property—was wonderful, of course. But what stayed with me most was the warm hospitality of all the staff. My daughter-in-law is pregnant, and they kindly accommodated our requests in advance with great care. They prepared extra pillows in our Room and thoughtfully adjusted aspects of our meals as well, which we truly appreciated. In particular, the staff member who served our meals had such a lovely smile. Their service was both attentive and genuinely warm, which made us feel very at ease. The staff member who took photos for us also went beyond what we asked for and discreetly looked out for us so we could enjoy ourselves—an act of consideration that made us very happy. It’s certainly an exceptional space filled with luxury, but even more than that, I felt that the thoughtful and heartfelt hospitality of everyone working there makes this Accommodation even more special. I’m truly glad we were able to spend such precious family time at Akazawa Guest House. On our way home, my son and his wife said together, “Let’s come back again.” Thank you very much for giving us such a wonderful time that will stay in our hearts. We would love to visit again.

Because it’s close to Zao, this was my first stay at this Accommodation. To put it mildly, it’s one of the best Accommodations I’ve ever stayed at. It’s fairly large, so the interiors and lobby are well appointed, but above all it’s quiet and comfortable. The large public bath with an open-air bath is excellent as well, and the teppanyaki cuisine was outstanding. There was nothing to complain about. The service struck just the right balance of attentiveness and distance, and everything was impeccably clean—I truly enjoyed my stay.

The staff’s calm, welcoming atmosphere created a truly relaxing space, and I felt very comfortable throughout my stay. - They provided an aromatic hand towel and water on the Shuttle Service bus - They took us to the golf course restaurant in a lovely cart - When I asked the concierge in advance about sightseeing, they gave me lots of brochures and handwritten notes on the day Everyone—including the front desk and lounge staff as well as the souvenir shop team—was genuinely kind and wonderful. I was truly impressed. Everything was new and spotless, and the Room was spacious with an amazing view! The breakfast buffet was also outstanding: freshly baked brown sugar French toast, made-to-order Okinawa soba, dim sum, smoothies, plenty of fruit, and more—an incredible variety that was both luxurious and delicious. I’ve made a Reservation for December as well, and I’m really looking forward to it.

I made a Reservation for two nights, but it was so comfortable that I ended up staying three nights. From check-in, all the staff made a great impression—they were friendly and easy to talk to, so I felt relaxed right away rather than feeling like it was our first meeting. Since pets are welcome, I got to meet adorable dogs every day, and I also appreciated how kindly the staff interacted with them. They even took photos of visiting dogs, placed them in a mini album, and kept it in the lobby for guests to browse freely. The shop staff also seemed to love dogs—giving them treats and chatting with them created such a warm atmosphere. The staff were kind both to guests and to their dogs. Meals during a Multiple Night Stay can start to feel repetitive, but on both the second and third nights we received one special dish each as part of the Multiple Night Stay service—something not available at the buffet—which made me very happy. With the buffet, I treated it like “If I miss something today, I’ll try it tomorrow,” and managed to try everything over dinner (laugh). Breakfast included bread, yogurt, milk, and smoothies, so I mainly enjoyed bread-based options. At dinner there was unlimited soft drinks; at breakfast there were milk, smoothies, lemon water, and coffee. Alcohol at dinner cost extra, and there was also an all-you-can-drink Plan. My Room was a spacious Japanese-Western style room with two beds. Since I mentioned in advance that my knees aren’t great, they kindly arranged a Room on the 3rd floor near the elevator—I really appreciated that. The location of the Room was surrounded by trees and stayed quite dim even during the day (so we kept the lights on), but there is a free shuttle bus for hot-spring hopping to Mori no Soran iwa nearby. From when the shuttle started running until before dinner each day، I enjoyed their open-air baths، relaxed in their free massage chairs، or lay down on comfortable cushions in their bright spacious lobby. It seems you can use their indoor pool for free as well، but it sounded lively with children، so as an adult traveling alone، I chose instead to take my time enjoying my favorite open-air baths. I bought after-bath pudding and panna cotta at the shop， returned here for dinner， relaxed until bedtime， then went back into the baths again. This Accommodation has more varieties of baths than Mori no Soran iwa؛ if you walk further inside from within大浴場 along its corridor، you’ll find two open-air baths plus scented baths、 standing baths، and more—there’s plenty to enjoy. I’d love to visit again.

This was a Hotel I definitely want to stay at again! Not only were the amenities and play area great, but the private family bath was surprisingly easy to use when we wanted, and we were able to relax and enjoy a bath together as a family. Free laundry and drying were also available, which was a huge help—especially with our 2-year-old, when we ran out of spare clothes and started to panic. Meals were buffet-style, so we ended up eating quite a lot and couldn’t make it for late-night snacks, which was a shame—but next time I’ll plan better (haha). Just one thing: the kids’ meals didn’t change much between breakfast and dinner, so our child got a bit bored. It would have been nice to have a little more variety.

This was my first stay, and I was completely satisfied with everything—the Room, spa treatments, baths, and meals! Since it’s all-inclusive, there were complimentary drink services in various areas, and it was wonderful to enjoy the café while soaking in the footbath. The amenities were well stocked, and perhaps because it was a weekday, the baths were almost private so I could relax at my own pace. There’s also a gym, making it an ideal Hotel stay. I’d love to stay again.

From the Room balcony, we had a panoramic view of Shirahama Beach, the ocean, and the town—an unbeatable location. The Room was spacious and truly relaxing. The Hotel itself was lovely, and having a nice smoking room was a real plus for smokers. In the evening, we enjoyed delicious cocktails at the bar counter, and with live piano music it made for a wonderfully comfortable time. The view from the large public bath was also amazing—you can look down over the sea, and the ocean breeze felt incredibly refreshing. Dinner was an Italian course meal and everything was delicious. The breakfast buffet was great too, with both Japanese and Western options. The Hotel also has a pool and a gym, and it’s close to Shirahama World Safari and golf courses—perfect for families with children as well as golf lovers. It was such a wonderful Hotel that we’ll definitely want to visit again.

With more newly opened Hotels in Hakone, we have stayed at several, but after visiting Hiramatsu again for the first time in a while, we truly rediscovered how comfortable it is. My mother and I enjoyed a relaxing, unhurried stay, and we were very satisfied with both the quality and quantity of the meals. We will definitely return. Thank you again for everything.

It was a wonderful experience. Thank you to all the Hotel staff. I was worried about the weather, but we were able to enjoy stargazing as planned. They also adjusted the dinner time, and we were able to relax and fully enjoy everything at a leisurely pace—truly Aman quality. The Japanese-inspired cuisine was, of course, delicious. Even the great-tasting coffee showed how much attention is paid to every detail. Above all, the hospitality of every staff member supported and elevated our stay into something truly memorable. We stopped by the thermal spring around checkout time, but the sidewalk had become so hot in the sun that it was impossible to walk on. This is definitely something to visit after late afternoon. Next time, I’ll enjoy it with a Multiple Night Stay. Personally, I love Hawaii, and there’s nothing better than having a beer alone on the balcony at dawn—but drinking coffee while looking out over Ago Bay from my Room at Amanemu surpassed even that. I’ll be back.

Although I live in Osaka, I stayed at Patina Osaka, which is very close to my home. Above all, the hospitality was outstanding in every aspect from check-in to check-out, and even though it was a short one-night stay, it was an extremely satisfying Hotel stay. The meals (in-room dining) and breakfast were both delicious—I was impressed the entire time. The turndown service was also meticulous, with everything kept spotless; the service was truly attentive, making it the most comfortable Hotel I have ever stayed at. It is also very pet-first, so my family and I could relax with complete peace of mind. I will definitely be back again. My heartfelt thanks to all the hoteliers at Patina Osaka. Thank you so much!

This is a Hotel in Kagoshima that I have visited many times. The view of Sakurajima from Shiroyama Hotel, the Onsen, and the food are all outstanding, and before long it makes me want to go back to Kagoshima again. Not only the Hotel staff, but also the Room cleaning staff are very polite, and the Shuttle Service bus drivers are kind and always smiling. I love being welcomed with a smile. This is what makes it a first-class Hotel. I will definitely return.