Nationwide × Accommodation With Training FacilityHighly-rated Hotel·Ryokan - 14Page Number

It’s a bit of a walk from the station, but the Room was comfortable, the amenities were well stocked, and it was quiet—making for a very relaxing stay. The nearby yakitori restaurant was delicious, and we also enjoyed a long-established coffee shop for breakfast and a shrine full of history. It made for a wonderful trip to Nagoya. Thank you very much.

This was my second stay. Recently I had been staying mostly at Hotels directly connected to Niigata Station or close to the station, but I made a Reservation this time because I wanted to enjoy this breakfast buffet again after a long time. I was a little disappointed that there were fewer varieties of branded rice than before, but everything paired perfectly with rice and was very delicious. With three kinds of yogurt and four kinds of fruit, it was a very satisfying breakfast. The Room was also very clean and comfortable. I would like to stay here again.

This is my third stay this year, and it’s my regular Accommodation in Nara. As always, it was a comfortable space and I had a very fulfilling time. This time, I was also able to visit the art exhibition being held in the Hotel’s social lounge, which made me very satisfied. I’ll visit again at some point later this year. Thank you as always.

This is the best Hotel our family has been using for three generations! We live nearby, but we still choose to stay here. Even though it was a busy season, I was truly impressed that you kindly accommodated our same-day requests to set up a baby guard and arrange a birthday surprise. Every time, the meals are delicious, the Facility and Onsen are spotless and well maintained, and the cleaning is thorough. The staff are always wonderful as well—everything is perfect every visit! It’s a Hotel that makes me want to work hard so we can come back again. We’ll be back!

Because our stay was short, we didn’t have much time to relax at the Hotel, but we still enjoyed a high-quality Hotel stay. We also received a complimentary Room upgrade this time, and we truly appreciated the thoughtful hospitality of all the staff. Next time, I’d like to stay with more time to spare and enjoy the Hotel stay itself at a leisurely pace, including breakfast. This is a Hotel I can recommend for family stays as well.

Perhaps because it hasn’t been long since the renovation, the Room was spacious and spotless, and the Facility offerings were excellent, so I had a very comfortable stay. The lounge service also had a great selection of Akita’s renowned sake, making for a truly luxurious time. Breakfast was another highlight—I could fully enjoy Akita specialties, to the point that I didn’t feel like going anywhere else. The staff were also very kind and helpful. I’d love to stay again if I have the chance to visit Akita.

I believe it truly is 100% free-flowing hot spring water. From the moment I got in, I could feel it soaking into my skin and leaving it smooth. There were separate tubs with hotter water and slightly cooler water, and although small, the open-air bath was also very nice. If I had one request, I’d like the open-air bath to be a bit larger.

It was wonderful. The staff were very friendly and kind. I was truly impressed by the thoughtful touches throughout the Hotel, such as handwritten boards and information materials introducing birds you can see around the Hotel.\nThe Room was also very clean and comfortable, and the meals were delicious—especially the beef stew, which became my favorite. My family and I are already saying we definitely want to come again.

We traveled to Okinawa to make one last summer vacation memory for our children. I had been interested in this Hotel for a long time, so my expectations were high—but it was even better than I imagined.
I thought it would be far from the beach, but there was a shuttle bus that took us close to the shore, and it was only about a 7-minute walk. It became a truly wonderful memory.
We planned to stay three days, but we couldn’t get a Multiple Night Stay Reservation for the club room, so we stayed in the club room for just the last night. The view was amazing and the lounge was great as well. If I had to mention one thing, the temperature inside was very low and it was too cold to stay long.
The pool was fantastic, and the service was excellent—thank you so much! We will definitely come again!!

It was a family trip to celebrate our 25th wedding anniversary. The Room was stylish, and the open storage space made it easy to use. The large sofa and TV were very comfortable. The food in the lounge was also delicious. All the staff were kind, and it became a precious memory for us. Thank you very much.

The Room was spacious, and the vanity area was also large, so my daughter and I didn’t have to compete for the mirror while getting ready to leave. I also appreciated having a magnifying mirror available. We had breakfast on the first floor, and even when we arrived after 9:00, we could still take items from the buffet until 10:00, so we were able to eat at a relaxed pace. Late check-out was also available, which made our stay truly relaxing. The downside is that the bathroom door is glass, so it feels very exposed.

Although it’s part of the Hyatt group, there’s no excessive service, which actually makes it more comfortable. You bring necessary items such as toner and bath towels to your room from in front of the 1st-floor front desk, and I support this effort to reduce unnecessary waste. There is no dedicated parking lot, but there is a coin-operated parking area along the local road on the annex side. When loading and unloading luggage from the car, it was helpful that there was little traffic. The disappointing part is the coffee service. I use it every year when I stay, but there always seems to be some kind of issue—such as the machine not working properly or running out of milk. Overseas guests also seemed confused about how to use it. It might be better to switch to a simpler machine like those at convenience stores. I also feel sorry for the front desk staff having to deal with problems with the machine.

The great location, the view from the Room, the comfort of the premium lounge, the cleanliness of the Room, and the delicious breakfast were all as expected or better, and I was very satisfied. I would like to stay here again on my next trip to Sapporo.

This time, I stayed in a Japanese-style Room. The view from the Room was great, and I was able to relax—I was extremely satisfied. I used it for a business trip this time, but next time I’d like to stay here again for a family trip. The bath and sauna were both clean and relaxing, and the breakfast was delicious!

This was my second stay. The lounge was not crowded as it often is, so I was able to relax. Personally, even if there is a large public bath, I rarely feel like going down from the top floor to use it, but I think this Hotel offers more than enough excellent Facilities.

The Wi‑Fi was easy to connect to, and I was satisfied that the TV included BS channels. The front desk staff were helpful, and after completing the parking procedure, I could come and go freely, which was very convenient.

We were able to relax in the Room, and the view from the window was great. We could also check how busy the restaurant was for breakfast on our phone, so we felt comfortable going. We will visit again.

The front desk staff welcomed us with exceptional kindness. The Room was spacious and spotless, with a breathtaking panoramic view of Lake Toya. In the private open-air bath, we could soak in the Onsen while fully enjoying the spectacular scenery of Lake Toya. The open-air bath in the large public bath on the top floor was at the perfect temperature—never too hot—so we could relax without having to step out repeatedly. Looking down over Lake Toya from the infinity bath, we felt completely refreshed in both body and mind; it was truly outstanding. The dining was also excellent. The dinner buffet featured an abundant selection of fresh sashimi and nigiri sushi, including scallops, sea urchin, and shrimp. There were also hot dishes such as grilled crab legs and steak—all you can eat. Breakfast offered a wide variety of seafood as well, including raw surf clams and sweet shrimp, and our whole family was thoroughly satisfied with the meals at “Kohan no Sumika.” I have stayed at more than 70 Japanese Onsen Ryokan so far, but “Kohan no Sumika” is one of the few Hotels that I can say I absolutely want to return to. Thanks to the warm hospitality of all the staff, our family enjoyed an unforgettable and perfect stay. Thank you very much. 2. Business Courtesy Version (more formal and polite tone) This is a flawless Onsen Resort Hotel. I stayed at “Kohan no Sumika” on August 30. The front desk service was extremely courteous, and the Room was spacious, impeccably clean, and well maintained. From the guest Room we could enjoy sweeping views of Lake Toya, and in the private open-air bath we were able to savor both the Onsen experience and the beautiful scenery of Lake Toya to our heart’s content. The top-floor open-air bath had a wonderfully comfortable temperature that allowed for a long soak without overheating. Relaxing while looking down over Lake Toya from the infinity Onsen made for an exceptionally luxurious moment of calm. Dinner was highly satisfying: along with plentiful fresh sashimi and nigiri sushi—such as scallops, sea urchin, and shrimp—there were also all-you-can-eat options like grilled crab and steak. Breakfast likewise included seafood such as raw surf clams and sweet shrimp, leaving our entire family very pleased with its quality. Although I have stayed at more than 70 Japanese Onsen Hotels to date, “Kohan no Sumika” is one of those rare outstanding Accommodations that I would very much like to visit again. I would like to express my sincere gratitude for everyone’s warm hospitality; thanks to you all, our family enjoyed a truly perfect time together.

Heartwarming, attentive hospitality. The building is old, but the bath is very clean and uniquely designed. A nostalgic Room full of charm. The food could be improved a bit to make it perfect, but the price is reasonable and I’d like to visit again.

This time, I stayed on the 60-minute Aroma Massage Plan, and it was wonderful! Surrounded by a soothing fragrance and treated with such attentive care, I could truly feel the therapist’s professional skill—my mind and body gradually became lighter and lighter. It was a blissful moment where all my everyday fatigue seemed to melt away at once. The service throughout the Hotel was also excellent. In the lounge, you can enjoy a relaxed, luxurious time with a drink in hand in a refined and calming space. One of my highlights—the meals—was outstanding as well. With every bite, you could taste the quality of the ingredients, and everything looked beautiful too. In every way, the hospitality exceeded my expectations, making this an exceptional Hotel stay that I would absolutely love to return to again.