Nationwide × Accommodation With Multi-Story ParkingHighly rated facilities at Hotel·Ryokan

We stayed again this year for my husband’s birthday. We were able to relax in the wonderful lounge and enjoy a luxurious time while taking in the beautiful view of the Imperial Palace Outer Gardens. Even though we hadn’t mentioned it this time, they celebrated his birthday, which made us very happy. This is a favorite Hotel we want to visit again and again, thanks to their thoughtful attention to detail.

This was our second stay. We had such a wonderful time last time that I came again with my mother, who loves art. She was delighted by the tower’s distinctive steel framework running through the Room and the many artworks throughout the Hotel. Thank you to all the staff for kindly explaining everything as she asked questions. At night, Accommodation guests only can take an elevator through a hidden door up to the observation deck. The special touch made our hearts race. Spending time looking out over the quiet city at night felt truly luxurious, and I was able to give my mother a moment that only a Hotel stay can offer. Breakfast featured a wide variety of dishes made with local ingredients, and both my mother and I were very satisfied. Afterward, we were even served special petit fours, and we fully enjoyed tea time as well. This time, my mother and I took a relaxing stroll around Sakae on this one-night, two-day mini trip with staying at this Hotel as our main purpose. Thank you for such a comfortable stay. We are grateful for everyone’s thoughtful hospitality. We’ll be back again.

We stayed here for a marriage proposal. When I contacted the staff in advance about arranging a surprise, they kindly accommodated my request, allowing me to create the ideal proposal. We booked a Plan that included access to the Gold Lounge, and every meal was absolutely delicious. Thoughtful touches were evident throughout our stay, making it the most luxurious and memorable experience of my life.

Both the Room and the entire Accommodation were clean, and we had a very comfortable stay. The Onsen warmed us through to the core and helped relieve our travel fatigue. The meals were a delight both visually and in taste, and the steak in particular was outstanding. We had no contact with other guests, making it a quiet, relaxing space. Conversations with the staff were also pleasant, and we were very satisfied. We would love to visit again in a different season.

We enjoyed a “staycation,” with lounge hopping across four lounges as the main highlight. First, we walked from Shinagawa Station to the Hotel, but IKYU’s directions said “cross Daiichi Keihan…,” so we crossed the signal right after exiting the Takanawa Exit. However, the route to the right after crossing was blocked due to construction, so we had to turn back. After exiting the Takanawa Exit, it’s best to turn right and walk along Daiichi Keihan, then turn left at the first traffic light onto Sakura-zaka. Alternatively, since it’s a continuous uphill slope, I think taking the shuttle bus would be a good option. We visited all four lounges, and as expected, Hana-Kouro’s lounge was the most relaxing; the drinks were also of higher quality and excellent. The champagne during cocktail time—and Dassai—was a real treat. We also enjoyed tasting different sake. There were some light bites during cocktail time, but it would have been even better if there had been additional hors d’oeuvres. Breakfast was delicious as well. It was our first time trying a matcha grinding experience, and we really enjoyed it. At the lounge, the staff maintained just the right level of attentiveness throughout without being intrusive, which made it very comfortable. Thank you very much for taking such great care of us. Thank you for a wonderful time!

Thank you as always for your kind support. We had another comfortable stay and look forward to staying again in the future.

I stayed here while looking for a home from out of prefecture. The Room, large public bath, amenities, breakfast, and staff were all excellent—completely satisfying!! The breakfast in particular was very delicious and fresh—nothing to complain about. I didn’t use the washing machine or microwave in the Room this time, but I felt it would be great even for a long-term stay. After a tiring day of house hunting, I was able to relax and recover. Thank you very much.

I’ve been coming here since I lived about 30 minutes away by train. Even after moving to a place about two hours away, I still visit from time to time specifically to stay at this Hotel and explore Takasaki. From the moment you step into the entrance with flowing water, you’re drawn into an extraordinary world. More than anything, I love the atmosphere of the large public bath. If you bathe before sunset, sunlight pours in and it’s bright and truly wonderful. Soaking in the open-air bath while listening to Shinkansen announcements as background music is pure bliss—I can forget everything. Both the guest rooms and the entire property are clean and comfortable. Since I’ve stayed many times, every visit feels like “I’m back.” The breakfast venue is very open and airy, and just as comfortable. The honey butter was so delicious that next time I plan to enjoy it generously again. Thank you always, and I look forward to staying with you again!

Although I checked in late at night, thank you for your prompt and efficient assistance at the front desk. I’m still not used to the rain shower, but it was part of the fun. I used the breakfast buffet for the first time the next morning, and every dish was carefully prepared—it really gave me energy to start the day. The staff were all so welcoming with wonderful smiles that it made me smile too. Thank you for a delicious meal. I’ll be sure to stay with you again when I visit Fukuyama. Thank you very much.

Thank you for a very comfortable stay. Although we arrived much earlier than check-in, our Room was ready, and we were even upgraded. The front desk staff were courteous, and we were impressed by the doorman’s thoughtful attention to detail. There was also a bonsai in the Room, which made for a calming and relaxing time. This is a wonderful Accommodation where we would love to stay again on our next visit to Tokyo.

The sea of clouds from the Room was truly magical and wonderful. Unfortunately, it rained, but it had a lovely atmosphere, which we also enjoyed. Not only was the hospitality excellent, but we were especially impressed by the size and comfort of the bath towels. We would love to visit again as an occasional treat. Thank you very much.

The front desk staff were wonderful! Even though we checked in after midnight, they kindly accommodated us. We stayed here the night before heading to Kusatsu Onsen. This time, our family used the Special Room. As soon as we entered the Room, it was incredibly spacious!!! The bathroom in particular was huge and amazing!! There were plenty of amenities, which was really helpful—and when we opened the refrigerator, there were complimentary drinks!! There were also cup udon noodles on the table for each of us!! The service was excellent and we were very satisfied! For this price, the Room size and service are more than enough. A truly satisfying Hotel!! We would love to stay again.

Despite the economical rates, the bathtub had a built-in step that could be used as a seat, and there was also a separate washing area for the body, which was excellent. It offered Facility services you wouldn’t even find at top-class Hotels costing twice as much. I was able to relax very comfortably. The staff service was wonderful, and it made my trip even more enjoyable.

This was our first stay. My wife, who is very particular about everything, said, “This Room is comfortable, so we’ll be fine,” and even wanted to cancel the other Hotels we had planned. We were wondering what to do for a four-week Hotel stay during our home renovation, so we consulted the front desk. Despite being busy, they kindly helped us, and as a result we changed our plans and stayed long-term. The breakfast selection was extensive, and my wife—who rarely eats out due to food allergies and usually has to cook for herself—enjoyed it every morning without getting tired of it. The lounge, the Onsen, and the parking were all excellent as well, and every staff member was very courteous. When we mentioned a concern about cleaning, they responded immediately. We are truly grateful that our long stay went smoothly. Thank you very much for taking such great care of us.

I was able to relax and enjoy a very comfortable stay in the Room. All of the staff were very kind, and both the front desk team and housekeeping greeted me politely whenever we passed in the hallways or elevators. I felt this Hotel was welcoming not only because of the Room, but also because of the warm hospitality.

Although it was my first time trying zazen meditation, sutra copying, and morning prayers, the clear guidance helped me ease into everything smoothly. The thoughtfully prepared shojin ryori (Buddhist vegetarian cuisine) was truly delicious and deeply moving. The Room and Facility were also clean and comfortable. I felt refreshed by the soothing atmosphere that embodies the spirit of Japan, and even now after returning home, I still feel renewed.

I stayed here twice a few years ago, and I was truly happy to be able to return after a long time. All of the staff were genuinely pleasant, and I had a very relaxing stay. In particular, thank you to Mr./Ms. H (I’m using an initial as I’m not sure if it’s okay to share the name) who assisted with my check-in. One thing only: I used FORNI for both dinner and breakfast. At dinner, my meat was upgraded, but I wasn’t asked about my preferred doneness. At breakfast, we were told it would be a choice of main dish plus a semi-buffet, but later we were informed that choosing the Japanese set would not include the semi-buffet, which was a bit disappointing. Even so, this is truly a wonderful Hotel. I look forward to visiting again.

This was a return visit. It was raining, but the covered walkway from the station to the Hotel meant I didn’t need an umbrella. The Room is refined and simply furnished. This time, there was live jazz in front of the reception area at night, which gave me a similar sense of satisfaction to when I stayed at Mesm Tokyo. The staff also provide wonderful hospitality, taking pride in working at Metropolitan Kawasaki.

With Hotel rates rising lately, I hadn’t had many chances to stay, but with my birthday coming up, I visited again for the first time in a while. These days, many Hotels seem busy with inbound travelers, and it’s often hard to receive Diamond member benefits. Here, even though the Hotel was nearly full, they still provided them, which made me very happy. The Room was just as before—very clean, with large windows and a great view. It felt like a unit in a luxury apartment building, and I was able to truly relax. The service was excellent and made me want to stay for as many nights as possible. I can’t visit often, but I hope to come again soon. Thank you very much.

The Room was wonderful, and the food was absolutely outstanding. Above all, the staff’s hospitality and service were truly exceptional—it reminded me once again how important people are. I had a lovely one-night stay, and it has become a place I definitely want to visit at least once every six months. Thank you very much.