Nationwide × Accommodation For Enjoying Autumn FlavorsHighly rated Hotel·Ryokan - 94Page Number

I stayed with my mother. The view of the Kuma River from the Room was wonderful, and we spent some time just enjoying it. We thoroughly enjoyed the ayu sashimi, salt-grilled ayu, and other dishes. Everything was delicious. It was also my first time trying dried-and-grilled ayu at breakfast. Along with the Ryokan itself, the baths had a sense of history, and the quality of the hot spring water was excellent. Next time, I hope to visit with my wife and children as well. Thank you very much for your hospitality. I imagine there may be impacts from the earthquake (such as cancellations), but I wish all of your staff good health and all the best.

My spouse and I stayed here as a couple. Both the bath and the meals were excellent!!! The Room had a log-cabin feel and a resort vibe. Very clean! We’d love to stay again. The day-use bathing is very popular, so it was a bit too crowded. I do wish the time slots were a little shorter, but it’s understandable given how popular it is—a luxurious complaint.

Both the quality and quantity were excellent, and we truly enjoyed a delicious dinner. We were especially impressed to be served grilled sweetfish with salt, which we never expected. Thank you very much.

We stayed for 2 nights and 3 days on a family summer vacation. The exterior is not a new Hotel, but the lobby and baths felt simple overall and left a very clean impression. Our guest Room had very large windows facing the satoyama side, with an absolutely wonderful mountain view. The Room was uncluttered and simple, and the large windows were spotless. The Onsen was spacious, and both the open-air bath and sauna were clean and very relaxing. The Hakuba Happo Pond ropeway and the bus terminal were also within a 10-minute walk, so the location was convenient. It was a wonderful Hotel, but perhaps because the meals are geared toward Western cuisine, we felt there were not many Japanese options at either breakfast or dinner. The rice and mushroom miso soup was very delicious. Overall, we were very satisfied—this was a lovely Hotel.

At first, the entrance felt quiet and almost lonely, but it seems the Accommodation is designed so guests don’t often cross paths; once you get used to it, it’s very comfortable. The baths were great, and the meals were excellent—showing the chef’s attention to detail and offering a wide variety of dishes. All of this was made possible by the warm hospitality of every staff member. It was a wonderful Accommodation.

I stayed here once a few years ago. The meals were delicious then, and I was very satisfied. This time as well, both breakfast and dinner were buffet-style with a great variety of dishes, including plenty of seafood, and it truly felt fulfilling. Everything was excellent. The shower head in the Room bath was a modern model and very comfortable. The gentleman in the parking lot was very friendly, took our family photo for us, and we were happy with how well it turned out. The view from the Room is also wonderful.

Thank you very much for your always warm hospitality. We were able to enjoy both the dinner and breakfast buffet comfortably without feeling it was crowded. The food was, of course, delicious, and we ended up completely full. Next time, we would love to stay again when sightseeing around Mt. Fuji. Thank you in advance.

I thought my request might be difficult to accommodate, but you called me the day before and took care of it. Thank you very much.

What I liked 1. The complimentary drinks on arrival—draft beer was excellent. The oden was also great. You don’t find this at other places. 2. The shampoo bar in the Onsen area—this was a favorite and not something other places offer. 3. It was great that the games were free of charge. 4. We enjoyed table tennis, and we really appreciated that it was free of charge. Request for improvement Since we stayed in Aoi-kan, I understand that the building is older, but I did notice an odor in the corridors and in our Room. My daughter also said the corridor smell made it feel a bit spooky, which was disappointing. These days, scent is important—for example, Lexus dealerships have a very pleasant fragrance inside—so I would appreciate it if you could install a fragrance diffuser or similar device in the corridors. That said, thank you very much for a satisfying stay.

The wine server, open-air bath, dinner, and breakfast—everything was perfect! The Room was clean, and I’d love to stay again!

We had a comfortable stay in the spacious twin Room. There was a ceiling-mounted projector, and we enjoyed the wall-sized images. I want to buy one for home (lol). The breakfast was also very delicious, and when we come to Niigata again, we would love to stay here. Thank you very much.

As I’ve said many times, the hospitality is excellent. The exterior looks quite old, but that’s no problem at all for our dogs, and the Room is always clean with no issues. The meals are delicious as well. We stayed for 2 nights and 3 days and were able to relax. Whenever we go to Izu, our family stays here. It’s great that dogs stay free of charge. We’ve been here so many times that we can check in without even saying our name. The Room is spacious—more than enough for our five dogs. We’ll be back again in August. Since the grounds are large, it would be nice if there were a dog run.

Following my visit to Chuson-ji in April, I had another chance to go and stayed here again. In April, we were happy to stay at a reasonable price in a 1st-floor Room in the annex, so this time we booked two Rooms with dinner and breakfast included. This time, both Rooms were on the 4th floor with a great view, which was wonderful. Thank you again, and we look forward to staying with you next time.

We were very satisfied with both the meals and the Onsen. We would stay again if we have the opportunity. Thank you very much.

We stayed here with three generations—my daughter and her husband, our grandchild, and my mother. The private bath was spacious, and the Onsen was wonderful! The dining area was also a private room, and the staff who served us were very kind, so we had a great time. Unfortunately, the weather was bad and it was cold, so we couldn’t use the pool. It was our first time at an Accommodation where the Room, meals, and large public bath were all on the first floor, making it easy to get around with minimal walking. I think it’s an elderly-friendly Accommodation! If we have another chance, this is a Hotel we’d love to stay at again. Thank you very much.

The autumn leaves were very beautiful from the room. There were many tourists from overseas, but there were no issues, and it was a great experience to chat in the open-air bath. The staff seemed to include those proficient in languages, showing their efforts as an accommodation. The variety of uniquely designed baths was enjoyable. The food was also delicious. However, the reservation method for private baths may need some consideration.

All the staff were kind, and the property was clean. The Hotel did feel a bit dated. Breakfast and dinner were both very delicious—much better than I expected for the price. The Niigata rice was especially good. The complimentary snacks and drinks in the lounge were also nice. Roasting marshmallows over the irori at night was fun. The large public bath and open-air bath, fed by a private hot spring source, were excellent as well. However, it seemed a little different from Tsukioka Onsen’s typical emerald-green water with a thin oily film on the surface. Maybe there is a lot of added water? I’m not sure. Even so, considering the value for money, meals, various services, and how kind the staff were, I think it’s a good Hotel. Thank you for taking care of us. The town area of Tsukioka Onsen is beautifully maintained and very pleasant. It’s an Onsen I would definitely like to visit again.

I booked at a great price with a coupon, so I wasn’t expecting much, but I was very happy that the meal included grilled salt ayu. I recently stayed at Suimeikan in Gero, but they didn’t serve ayu. All the staff were pleasant and made me feel relaxed. I visit every year to pay my respects at the grave, so I’ll stay here again.

We stayed here to celebrate a birthday. During the dinner buffet, they served a fruit plate and more, which made us very happy!! The hospitality and service deserve more than five stars. This is the first time I’ve truly wanted to stay again.

We have four dogs, including a Golden Retriever and a Mameshiba, so we always stay in a villa with a private dog run. However, every time we’ve felt that something was always just slightly inconvenient—but RETONA was perfect. Since there’s a splash pond in the dog run, we thought we should bring towels, but there were towels right at the entrance, along with a water tank for dogs and bowls. We also received one complimentary drink per person from the vending machine at the dog-run entrance!! Thanks to that, our dogs were able to run around the spacious dog run to their hearts’ content and slept soundly at night. For dinner, since our dogs are always with us as usual, we assumed the food would end up getting cold—but each dish was served at just the right time: hot items while still hot and cold items while still cold. Everything was delicious—the soup and even the mango vegetable juice—and the appetizers were presented like an afternoon tea set: not only tasty but also beautifully arranged. Whenever we met any staff member, they greeted us with wonderful smiles, and they even helped carry our luggage upon arrival—which was truly helpful for our multi-dog household. The bath in our Room was very spacious as well, everything was spotless throughout, and above all we didn’t feel any drawbacks or inconvenience at all. We travel at least five or six times a year, and during long holidays we often stay about four nights. We would absolutely love to visit again. Thank you very much.