Nationwide × Accommodation With ChapelHighly rated for dining at Hotel·Ryokan

We were blessed with great weather on this trip—clear skies every day and stunning views of Mt. Daisen and the Sea of Japan from the mountain. Because this Facility comes so highly recommended, we arrived early to make the most of it. With the all-inclusive plan, we enjoyed a beer right away while soaking in the open-air bath on our Room’s balcony. The Room had a Western antique style, and everything—from the bed and furnishings to the tableware—was superb. The Italian dinner was outstanding and truly worthy of an auberge, and the house wine was exceptionally delicious. The hospitality was excellent as well; the owner personally greeted us, and we had a wonderful conversation. From around sunset, a sea of clouds began to spread out—so spectacular that even the owner said it was something rarely seen. We were able to fully enjoy both an incredible meal and breathtaking scenery.

We stayed to celebrate my mother’s discharge from the hospital. Based on our previous stay, you kindly accommodated our requests and avoided ingredients we cannot eat without us having to mention them this time, and we truly felt your outstanding hospitality. We thoroughly enjoyed the Hotel—the view from the balcony, the comfortable Room, and the delicious meals—and my mother was very happy as well. Thank you for celebrating with us. 　I especially love the atmosphere of your pool. I hope you will continue to maintain an environment where it is easy to swim and no one takes prohibited photos. Next time, we would like to visit again around autumn or winter.

It was a peaceful escape surrounded by greenery that made us forget the heat and bustle of the city. The delicious, creative Italian cuisine and wine were outstanding. We are grateful to the staff for their warm welcome. We would love to visit again in a different season.

Last summer, after renting a nearby vacation home and visiting Morito Beach, we discovered SCAPES THE SUITE. We made a Reservation because we were drawn to the easy beach access and the property’s atmosphere, and we had been looking forward to our stay. Thanks to you, we were able to enjoy the sea with our family, including our two young daughters. We used the pick-up and drop-off service from Zushi Station, and being greeted by a classic Cedric taxi instantly set a resort mood. We arrived a little early and planned to wait in the lobby, but perhaps because of my IKYU Diamond membership, we were shown to our Room right away. It was the twin “Mandarin Orange.” It felt more spacious than expected, with the Shonan sea right in front of us and Enoshima clearly visible at all times. Due to the weather we only caught a faint glimpse of Mt. Fuji for a moment, but having the ocean always in view was truly soothing. After the concierge kindly showed us around the Room, they helped arrange our one-hour private jacuzzi time (per Room) as well as breakfast time. We were worried about an approaching typhoon, but fortunately it took a course that didn’t affect us much—so we even enjoyed occasional sunshine. Our daughters’ family was able to swim several times, while we grandparents stayed in the Room caring for our 7-month-old grandchild. It was wonderfully relaxing. With children aged three and zero with us, we ate out for dinner; however, the Hotel restaurant also looked very appealing. This time we only had breakfast and lunch here, but next time we would love to try dinner as well. No matter where you look from within this property—the balcony or even from the jacuzzi—the view of the sea never gets old. That scenery itself felt like your greatest hospitality. We also strongly felt how much everyone working there loves Hayama—and loves this Hotel. The pride and care of both the concierge team and those serving at breakfast/the restaurant really came through. We were also delighted by your gift: Genbei’s famous beach sandals. You coordinated sizes and colors for each family member perfectly—our daughters’ family was thrilled. Finally, after receiving an outstanding carrot dressing as well, we headed home feeling refreshed. Not only in summer but in any season, SCAPES is a place where you can truly relax—and we would love to return again. Thank you very much to everyone at the Hotel.

As the title suggests, the meals were truly impressive. They focused on local ingredients, and each dish was carefully prepared and absolutely delicious. The amenities were good, but it was inconvenient that the toilet was in the same space as the bath and washbasin. Also, I could hear footsteps from upstairs and the sound of doors opening and closing, which started to bother me and made it hard to sleep. It may have felt even louder because the surroundings are so quiet. The lake view was wonderful, and all of the staff were very kind—I’m truly grateful.

I stayed with you during Golden Week, and I had been hoping to bring my mother next time. She was truly delighted as well. This time, thanks to IKYU’s Diamond benefits, we were able to spend an even more elegant and relaxing time. By chance, we stayed in the same Room as last time, and the Room number matched my eldest son’s birthday, which felt like a wonderful connection. We were also warmly welcomed back with “Welcome home,” which deeply moved us. Your wonderful Hotel and the hospitality of your staff always impress us. Everyone is friendly and easy to talk to with a smile, making our stay truly comfortable. I would love to visit again soon. Thank you very much.

From the warm welcome to check-in, breakfast, and check-out, the service was truly pleasant at every moment. They even kept our stay history from four years ago, and I was genuinely impressed when they asked, “Would you like the same morning newspaper as last time?”—such thoughtful attention to detail. I also asked for photos many times, and every staff member kindly took them without hesitation. And the breakfast—what you expect from Brighton—was absolutely delicious and very satisfying! I understand renovations will be starting soon, and I’m truly looking forward to staying again at the newly refreshed Brighton Hotel.

This was my first stay at an all-inclusive Accommodation, and I was truly able to relax both in time and in mind. It was wonderful to enjoy views of the beautiful garden and Matsushima from the Room. The bath was a comfortable size, and it was unusual (and convenient) that it was on an upper floor, so I went in many times. The meals were genuinely delicious just as the Reviews said—I wanted to eat everything—but waiting in line a little helped prevent overeating, and I found it enjoyable to watch everything being prepared while looking forward to it. Above all, I felt that one reason it became such a luxurious experience was that all the staff provided service efficiently, with smiles and a calm sense of ease. The lounge at night also had a lovely atmosphere, and we were able to relax and talk as a couple, which was great. I would love to stay again if I have the chance. Thank you very much.

I felt it was a classic, charming old Japanese Hotel. The building’s presence, the restaurant, the guest rooms, and the interior were all wonderful. I stayed on a Plan with breakfast and dinner included. The food was just as delicious as what you’d find at Hotels in Tokyo, and they kindly accommodated my dietary dislikes so I could fully enjoy the meals. All of the staff provided excellent service, and I felt everything throughout my stay was great. I would love to stay again. Thank you very much.

In many ways, an easy-to-use Hotel.

Thank you very much for all your help during the recent earthquake. In such an anxious situation, your kind and attentive support was truly reassuring. I will never forget that you provided warm snacks when food was scarce, and that you helped heat the food we brought with us. Also, even though the elevator was out of service, you helped carry our heavy luggage down from the 11th floor, which was a tremendous help. I am deeply grateful for your thoughtful care and consideration. I imagine aftershocks and daily inconveniences may still be continuing. Please take good care of yourselves, and I sincerely wish you continued safety and well-being. Thank you again from the bottom of my heart.

Conveniently located near the station with covered access so you can arrive without getting wet, and as soon as you step inside, you’re welcomed by a luxurious fragrance. This was my second stay, and just like last time, every front desk staff member provided outstanding hospitality—service on par with a top-tier Hotel. The Room was spacious, the in-house slippers were soft and fluffy terry cloth, and the amenities were properly prepared in both the Room and the large public bath rather than being set out in small packets for guests to take freely. At the entrance to the large public bath, staff were on standby, and even though I forgot to bring towels from my Room, they kindly lent me some without hesitation. I ended up bathing during a busy time and had to wait for a shower, so it would have been nice if there were an update on how crowded it was before entering or a space where guests could wait. They also arranged a taxi smoothly; despite being right by the station there is also a drop-off area, and everything about this place is unbelievably wonderful for this price. It’s a Hotel I’d want to stop over at even if Himeji weren’t my destination—I’ll definitely stay again. Thank you!!

I fell ill on the day of my stay and had to be taken to the hospital by ambulance, and everyone at the Hotel took great care of me. I later heard from a friend that your response at that time was truly outstanding. Even until checkout, you showed consideration for me in many ways. This stay turned out to be unexpected, but next time I would love to visit again and relax with a hotel staycation. Thank you very much for everything.

We stayed for one night and two days in May, when the fresh greenery was beautiful. All the staff—at the front desk, in the restaurant, and housekeeping—were very pleasant, and we had a comfortable stay. The Room was spacious, and the view from the window was outstanding. The Italian course meal was also delicious. After check-out, we enjoyed a trip to Chikubu Island from Nagahama Port right in front of the Accommodation. We plan to visit Shiga again and would definitely like to stay here again.

We stayed as three generations of our family. Both Rooms were spacious corner Rooms, and we could see several railway lines below—our grandchildren, who love trains, were thrilled. We had Western-style meals for both dinner and breakfast, and everything was delicious. At dinner, they also offered a children’s plate with a great variety of items like an adult meal, which we were very satisfied with. The food tasted wonderful as well. While we waited, they even provided coloring sheets so the children wouldn’t get bored, and our grandchildren happily focused on coloring. They were very kind to our grandchildren and helped our whole family relax and enjoy a comfortable stay. The breakfast buffet also had a wide selection with authentic flavors throughout. This is a Hotel we would love to stay at again. Thank you very much for your hospitality.

I had a comfortable stay again. I accidentally left something behind in the Room, and had assumed it couldn’t be helped, but you kindly contacted me and offered to send it. Thank you for your courteous support. The location is great, and this is a Hotel I can recommend. It’s especially recommended for young couples and women. Thank you again.

You can fully enjoy a Southern European-style resort. Even without going far, there are relaxing spaces and Facility, along with attentive service—truly wonderful. However, opinions may vary on the overall value for money when meals are taken into account. I would like to stay again.

We stayed here to celebrate my mother-in-law’s 60th birthday. Both my mother-in-law and the kids said they had fun the entire time. The pool was spacious and kid-friendly, and we chose the buffet for dinner; you can select a main dish, which made my mother-in-law very happy. Because we made our Reservation through IKYU, there were also delicious drinks and cheesecake waiting in our Room—everything was perfect from start to finish! I’m glad we were able to have such a wonderful celebration!

This was my first time staying at this Hotel, recommended by my daughter-in-law. When I informed the staff about our significantly delayed check-in, they responded kindly and professionally. The Room was clean and spacious, with an amazing view from the balcony. My husband and I are already discussing coming back next time with our son, his wife, and our grandchild.

I stayed here while reuniting with an old friend. As soon as I entered the Room, fireworks at Marine Stadium went off, making it feel like a warm welcome. The check-in and guidance were very courteous, and breakfast the next morning was truly delicious. My friend who traveled from far away was also very happy. I will stay here again. Thank you very much, and congratulations on your 35th anniversary!