Nationwide × Accommodation With Ocean SpaHighly rated facilities at Hotel·Ryokan - 13Page Number

The staff’s hospitality was truly outstanding. One delightful surprise after another made both our hearts and stomachs more than satisfied. There were plenty of activities for both adults and children, and we fully enjoyed the breathtaking views of the sea and islands. One night wasn’t nearly enough to experience it all. We would love to return.

This was my fourth stay. It’s a wonderful Hotel with great value: an Onsen public bath, unlimited welcome drinks in the lounge until night, and above all, an excellent breakfast. I did notice the limited amenities, but given the outstanding cost performance, it may be unavoidable as a cost-saving measure. However, I would like to see improvement regarding the drinking water in the public bath being unavailable (it may have just been out of order that day). I usually choose a Plan with dinner and breakfast, and for the selectable dinner I ate at “Toyotsune,” but since their station-front branch across from the Hotel is currently closed, this time I chose breakfast only. The breakfast features Oita specialties such as freshly fried tempura from a live kitchen and “Ryukyu,” and you can also make a luxurious TKG using the branded egg “Ran-O.” Even the miso soup included Kurome seaweed from Oita, with a rich dashi flavor. It’s such an impressive spread that I look forward to it every time. The Room was also clean and comfortable with a smart TV. Thank you again for this stay.

Time passed at a relaxed pace, and I truly enjoyed my stay at the Hotel. The view from the window was absolutely beautiful. The grouper course was very generous in portion size, and every dish tasted exceptional. The warm hospitality also made me feel comfortable. My family said they would love to come again.

The front desk staff were very courteous, and both dinner and breakfast were excellent and delicious. It was disappointing that the Onsen is only available in the large public bath. The location was wonderful, and we were able to see Hashima Island. Thank you very much for your hospitality.

This was a Hotel I had always wanted to visit. The interior had a calm atmosphere, like a Relais & Châteaux in the European countryside. The library’s book selection and the décor suited my taste, and after working up a sweat in the Onsen, I was able to relax and enjoy reading at leisure. The restaurant had an unpretentious feel, and the staff’s understated yet attentive service was very pleasant. We thoroughly enjoyed local seafood and mountain produce from the Goto Islands. The optional breakfast menu was also excellent, and being able to add items for free is a great value. Although it rained throughout our trip to the Goto Islands this time, I took it as an opportunity to come back again, and I look forward to staying with you at Margherita again.

I finally got to experience this Accommodation I’d been curious about for a while, thanks to its appealing Instagram posts and high rankings online! In conclusion, it’s a wonderful Onsen Accommodation with a high level of satisfaction that truly lives up to the hype. The food is especially outstanding. At dinner—famous for its boat platter—you can enjoy Kishu-style whale dishes, along with a lineup of carefully prepared courses. As for the Onsen, it was a bit disappointing that every bath felt too hot to fully relax in, but you can still enjoy thoughtfully designed baths, including an open-air bath where you can feel the sea up close. I’m glad I found an Accommodation I’d love to return to in another season.

Although it was just a one-night, two-day stay, I was able to relax and unwind. The staff’s attentiveness was outstanding. Even though it was very crowded, they never cut corners and worked hard in the heat—I truly appreciate it. In two days, I enjoyed the Onsen at the Hotel New Awaji Group six times. Every Onsen was wonderful, but this one was especially great. I could enjoy different views in the daytime, at night, and early in the morning. It felt fantastical—like an Onsen under the sea. The meals were all about conger eel dishes. I don’t usually eat it much, but I was amazed at how delicious it was. Everything was excellent. Of course, the staff’s thoughtfulness and smiles were also wonderful. I will definitely come again—thank you in advance for your hospitality when I do.

We visited as three generations to celebrate my parents. The staff were wonderfully welcoming, and we were impressed by the thoughtful touches throughout the Room and other areas, with amenities and towels provided everywhere. At dinner, you kindly treated us to a celebratory bottle of wine, and our whole family was able to make great memories. We stayed at another Hotel the night before, but everyone agreed that Sansui was better in every way—both the meals and the Room—for both nights. The view from the Room, the spa sauna and pool, the drink service in the lounge, and above all the staff were truly excellent. We will definitely return. Just one thing: we requested a massage, but unfortunately it was disappointing. Thank you again.

Both dinner and breakfast were just right in portion size, variety, and seasoning. Having tatami flooring throughout the building was very comfortable. The entire Hotel was very clean and felt well maintained. The very pleasant gentleman on night duty at the front desk answered many of my questions about nearby sightseeing, which was extremely helpful. The open-air bath in the Room was also very relaxing.

I visit on business every year, but this was my first stay in Kaike Onsen. Since I was here for work, I wasn’t expecting anything special, but not only was the Onsen wonderful—the meals were excellent as well. The sunset over the Sea of Japan from our spacious Room was absolutely breathtaking. I would definitely like to stay again next time. Thank you very much.

I stayed with my two sons, aged 19 and 17. The seafood bowl at breakfast was outstanding. In the evening, we enjoyed bowling and photo booths like when the kids were little. The Room was clean and wonderful. Perhaps because the large public bath uses natural Onsen water, it felt a bit slippery.

Our family of three stayed in the ocean-view Room “Mizuwori.” What left the strongest impression was the outstanding hospitality of the staff. From their demeanor during the Shuttle Service to their attentive care with in-room dining, everything was never stiff yet always thoughtful and thorough, making our stay truly comfortable. The Room itself was also wonderful. Recently renovated, it features a modern, refined interior while preserving a Japanese atmosphere. The sofa and massage chair were very comfortable, and above all, being able to view the Great Torii from the Room was exceptional. It’s a Room that truly makes you feel it’s worth staying overnight on Miyajima. The complimentary services are also very well provided. In particular, the rooftop space on the top floor was a lovely place to relax while enjoying views of Miyajima. It was also nice that drinks and ice cream were available free of charge—you can really feel their desire to delight guests. The large public bath was clean and pleasant to use, and at breakfast there was an appropriate amount of space between guests so we could enjoy our meal in a calm setting. Both dinner and breakfast were completely satisfying in both taste and portion size. Dinner especially—being able to enjoy it slowly as a family in our Room—became a wonderful memory from this trip. Above all, what makes Kinsuikan so appealing is its superb location. It is close to Itsukushima Shrine, the Great Torii, and Omotesando Street, allowing you not only to sightsee during the day but also easily enjoy the Great Torii at night when day-trippers have thinned out, as well as quiet Miyajima early the next morning. Cuisine, service, hospitality, and location—everything is balanced at an exceptionally high level here. This Accommodation truly made us feel glad we chose to stay overnight on Miyajima. If we have another chance to visit Miyajima again, we would definitely like to stay here again.

A one-night trip with three friends. On the day of our stay, they picked us up at the station regardless of our arrival time, and after checkout they stored our luggage and later drove us back to the station after sightseeing. Both dinner and breakfast were delicious, we were able to relax in the Onsen, and the Room was spacious—making it a truly wonderful trip. This is an Accommodation we would love to stay at again. Thank you very much.

We stayed with our children and grandchildren to celebrate my husband’s 60th birthday. Not only was the Facility beautiful and wonderful, but all of the staff were kind and greeted us with warm smiles, which made our stay very pleasant. Thank you very much. However, our grandchildren got extremely excited and were quite noisy during meals, so if we made other guests uncomfortable, we sincerely apologize… To everyone who stayed on the same day—sorry! Our grandchildren seemed to have a great time as well, and our whole family was very satisfied with our stay… We’re sorry—and thank you again. It was a Hotel we’d want to visit again and again.

The Room view, the Onsen, and the meals were all excellent! There are sightseeing spots near Mt. Aso, so the location was great and it was truly wonderful!!

The staff’s service was courteous and flawless from our arrival to our departure. The meals were generous, and we ended up eating too much. The bath in the Room was an Onsen where we could relax and soak for as long as we liked, so we didn’t mind the view outside the window. The road noise was a little loud, but it wasn’t noticeable inside the Room. One disappointment was that the bed was a narrow single, and I worried about falling off.

Thank you for your hospitality the other day. When I told you I can’t eat raw fish, thank you for preparing alternative dishes. The food looked great and tasted wonderful, and we also enjoyed the complimentary extra dish. The bath warmed me up so well that I stayed warm for a long time afterward. The detox water after the bath was also delicious. It was great to be offered a draft beer as a welcome drink at check-in—it was the perfect refreshing drink after a long drive. I would love to stay with you again.

I always stay at this Hotel. This time, I stayed with my older sister’s family and my younger sister to celebrate my retirement. Thank you, as always, for your very kind service. The meals were also delicious.

Fireworks were scheduled at Shirarahama that day, and while looking for a nearby Hotel, I happened to find availability and made a Reservation for a Room with an open-air bath. The Room was very clean and relaxing, and watching the fireworks right in front of us became a wonderful summer memory. Above all, the staff’s hospitality was outstanding. Everyone was courteous and very kind. I don’t usually write Reviews, but this was such a wonderful Hotel that it made me want to leave one. Next time, I’d like to stay in a different Room as well. I will definitely visit again. Thank you very much.

We stayed again this year, following last year’s visit. This time, it was a 2-night, 3-day beach trip for three of us: an elderly couple and our granddaughter (first grade). Both on arrival and departure, the staff guided us in the parking lot, helped carry our luggage, and spoke to us kindly—this was extremely helpful. Working in this heat must be tough; thank you for all your hard work. The building was very clean, and the Room cleaning was thorough. The meals were delicious, and we enjoyed dinner both nights while watching beautiful sunsets. The dinner style differed between the first and second nights: on the first night we had a kaiseki course featuring Murakami beef shabu-shabu as the main dish, and on the second night we had a seafood kaiseki course. Both the Murakami beef on day one and the crab on day two were excellent—our granddaughter finished her crab within minutes of starting dinner. If I had to ask for one thing, I would have loved even a small portion of Murakami beef on the second night as well, since it’s something you can only eat when visiting this area (though we do make use of hometown tax donations). We were originally told that dinner would be at “Kaiou” on both nights, but about 15 minutes before dinner on the second night we suddenly received notice of a venue change. The staff member apologized repeatedly; however, in a Hotel that accommodates so many guests, it actually reassured me that careful checks are being done in advance. Buffet-style dining isn’t bad, but for an elderly couple like us, having kaiseki served at just the right timing is much easier. I sincerely hope you will continue offering it. It’s also wonderful that right behind the Hotel is a beach with excellent access: after leaving the beach we could rinse off sand at the outdoor showers and head straight to the Onsen. There was even a washing machine available to rinse swimsuits—truly convenient. After soaking in the Onsen, all three of us relaxed in the lobby while enjoying complimentary Momotaro ice pops. On day two, when we asked at reception for advice so we could enjoy swimming at Sasagawa Nagare Beachline area more fully—including which beach and where to park—they kindly helped us with great care. There was also plenty of information we couldn’t get from checking with AI beforehand; combining both made our trip even more enjoyable. Local knowledge really is invaluable. On our final day as well—at our granddaughter’s request—we enjoyed swimming until mid-afternoon before rinsing off sand in the shower and saltiness in the Onsen prior to heading home. Driving back to Tokyo after swimming was tiring, but it became a fulfilling trip full of wonderful memories. If my stamina holds up, I’d love to come again next year. Thank you very much.