Nationwide × Japanese-Style Resort AccommodationHighly rated Hotel·Ryokan - 13Page Number

All staff members were courteous and attentive. The meals were thoughtfully prepared with enjoyable touches, and we could even have dessert in the lounge after dinner, which was very refreshing. The bath was a spacious unit bath, and since it can be filled with Onsen water, we were able to relax and enjoy the Onsen in our Room. We would like to stay again.

We stayed as a group of five with our daughter and son-in-law and our 5-month-old grandchild. It was our grandchild’s very first trip and their first Onsen experience. As it was a weekday, we were upgraded to the highest-grade Room, which made our stay extremely comfortable with no inconveniences at all. The attendant who looked after us seemed relatively new, but provided courteous service with care in every detail. The private open-air bath was wonderful, and we enjoyed delicious meals. The simmered golden eye snapper in particular had a gentle seasoning and was outstanding. It was also our first time trying the mixed breakfast dish, and it was very tasty. The location is close to Atami Ginza and Sun Beach, making it perfect for strolling around and enjoying local food. Thanks to you, it was a truly satisfying trip in every way. Thank you very much.

Each villa has its own indoor bath and open-air Onsen, so even elderly guests were able to relax and enjoy it at their own pace. The Room was very clean, and we had a comfortable stay. The garden and reflecting pool were also beautifully maintained and a pleasure to look at. The meals were excellent in both ingredients and preparation, and everything was delicious. The dashi was rich in flavor, and we were truly impressed by the chef’s careful work. The staff welcomed us with wonderful smiles and kindly assisted our elderly guest with luggage, meal service, and more. We felt refreshed both physically and mentally. Thank you very much. We would love to stay again.

A trip to Nara in the heat. But staying at this wonderful Accommodation helped me recover from the fatigue. I had written a birthday message for my friend, and they even surprised us by celebrating at breakfast. All of the staff were kind. This has become one of the Accommodations I’d like to stay at again.

It had switched to the early-summer menu. Even when I’m worn out from work and forget the sense of the season, staying at Sunset Susami always lets me head home feeling a little more refreshed. The creative dishes made with fresh, seasonal local ingredients are wonderful, and the Onsen—with different temperatures depending on where you bathe—is always excellent. The building is always kept spotless whenever I visit, and even when staff change over, they carefully clean tables after meals. One of this Accommodation’s charms is how strongly you can feel the staff’s sincerity. The special dessert introduced this time—the Inazumi Roll made by a front desk staff member—was truly delicious. The sponge was moist, and it paired perfectly with coffee. (As expected from a former Dojima Roll pastry chef—it really is on another level.) That’s given me yet another reason to stay at Sunset Susami. I love that I can always relax here (lol).

All the staff had wonderful smiles, the art-filled space was relaxing, and the food was excellent—our child was smiling the whole time. We thought it would be even better if children could stay together in a wider variety of Rooms. It became a great summer memory.

This Accommodation is highly recommended. The Room was clean and comfortable, and with the fresh greenery of the season, the semi-open-air Onsen was absolutely wonderful. The front desk staff were also very helpful, and we had a pleasant stay. The location and surroundings are excellent. It’s an Accommodation I’d love to visit again. Next time, I plan to choose the largest Room with an open-air bath.

Everything was comfortable. The staff, lobby, meals, Room, and bath were all clean and relaxing. The meals were thoughtfully prepared, and both dinner and breakfast were delicious. However, it would have been even better if there had been a dinner menu. At other places I’ve stayed, they compile the menus into a file for easy reference. The illustrated breakfast menu was great. I quickly framed it with my watermelon eraser stamp and displayed it in my living room. It looks wonderful in the frame.

Both the Room and the Onsen are wonderful, and the staff and the proprietress are warm and welcoming—every visit is truly relaxing.

Thank you very much—I’m truly grateful for such a wonderful trip experience. I had errands in Hita City (where record-high temperatures have been continuing), so I stayed overnight in Yufuin as well. It was intensely hot that day too، but from evening through night Yufuin felt like another world—so cool that air conditioning didn’t seem necessary. While winters are certainly very cold، I never expected Yufuin to be this cool in summer، so it turned out to be a happy surprise. The Onsen temperature was perfect—even in summer—for soaking slowly，and all my fatigue disappeared. In the morning，with Mt．Yufu right ahead of me，surrounded by birdsong，I enjoyed an unhurried soak. It was amazingly cool even then. As described，the shower does take a little time before hot water comes out. If set to mist mode，it stays cold. There are two private family baths، but one was under adjustment and unavailable، so I deducted one star. In-room drinks were available freely. Daifuku were prepared according to our party size؛ since they were cream-based، those who don’t like creamy sweets didn’t eat them. A more classic type of sweet might suit everyone better—but I personally enjoyed them. Dinner started with eel shabu-shabu before the main Wagyu steak course. I felt slightly uneasy at first—but it turned out absolutely superb!! It was part of the July menu (Fumizuki)، and I'd love to have it again. The plump texture and deliciousness clearly came from careful preparation. The soup after drawing flavor from the broth became wonderfully rich؛ I asked for refills many times。 They offered zosui (rice porridge)，but we chose to enjoy it as soup instead。 Then beautifully glossy white rice arrived—and turning that into porridge would have been such a waste，so I'm glad we kept them separate。 All other dishes also left my family—usually quite strict with reviews—very satisfied。 We could bring our dog without any hesitation۔ There is also a dog run that's just right for small dogs，and ours looked delighted running around。 Even though we'd stayed years ago ،they remembered that our dog hadn't finished his meal then ،and had eaten half at dinner و half at breakfast—which made us feel reassured۔ Service-wise ،there wasn't even once when something felt off۔ Although our interaction time wasn't long ，they took great care of us۔ Thank you again for everything۔ I hope we can return throughout different seasons۔

Everything about the service was outstanding! The complimentary items in the refrigerator were amazing too, and we didn’t have a single problem during our stay!

We chose this Accommodation after seeing photos and Reviews saying the food is incredibly delicious. We travel twice a week, and among the many Accommodations we’ve stayed at, the meals here were truly top-class. It really felt like we came to stay at an Accommodation run by a chef. We’re a bit shy, but they spoke with us in a way that wasn’t too close or too distant, so we had a wonderful time. This time it was just the two of us, but next time we’d like to bring our parents as well.

I was a bit worried about traffic when driving during the Obon holiday, but I wanted to explore Nishi-Izu freely for the first time in a while, so I decided to go by car. As a result, we arrived close to 5:00 pm, and it was a shame that things felt a little rushed before dinner starting at 6:00 pm. However, it was truly luxurious and delightful to be able to relax and enjoy the wonderful views at the dining venue—just like from the Room—while still having privacy. The in-Room Onsen bath was amazing. For some reason no insects came near, and I enjoyed it comfortably many times until the next morning. We requested breakfast to start at 8:30 am, but that didn’t mean we slept in—we took over an hour from just after 7:00 am to stroll along the Dogashima promenade right in front of us. It made breakfast taste even better. This location is truly rich. We also really appreciated the 12:00 pm check-out time. If you have to finish breakfast quickly, pack up, tidy the Room, and check out at 10:00 am, it feels like bringing everyday life with you and you can’t fully enjoy your stay. Thanks again for such a luxurious and rich stay.

Over the past few years, this Accommodation has become a place our family wants to visit at least once a year, and both kids and adults are always completely satisfied. This summer vacation we weren’t planning a trip to the Izu area, so we thought a summer stay might not be possible—but when we learned about the summer vacation discount offer, we knew we had to go and made a last-minute Reservation. With prices rising everywhere, we truly appreciate this thoughtful gesture from the Facility. As always, every staff member—from arrival to departure—shows wonderful hospitality that makes for a genuinely relaxing stay. The Facility is also very clean. The summer vacation pop-up stalls were unexpectedly enjoyed more by the adults than the kids; it was fun seeing everyone feel like children again. It was disappointing that we couldn’t play tennis due to construction on the tennis courts, but there were so many enjoyable activities that we barely had enough time. We also love the surrounding satoyama countryside nature, so next time we’d like to stay in spring.

I have stayed here several times, and everything was wonderful again this time. I accidentally left something behind when checking out, but the staff noticed it and it was a great help. Thank you for everything. This is the Accommodation I always recommend whenever friends ask for a place to stay. I will be back again.

I was truly impressed by the warm hospitality and smiles of all the staff, as well as their clear and courteous explanations. The meals were absolutely delicious, and we were very satisfied. The riverside open-air bath was wonderfully soothing, and we were able to spend meaningful time with our family. Thank you very much. We would love to stay with you again someday.

Despite the difficult circumstances following the earthquake, all of the staff continued to provide high-quality service with warm smiles. Thank you very much. I also thoroughly enjoyed the bath while being moved by the beauty of the sunset and the sea. We truly appreciated the anniversary surprise as well. We would love to stay again.

We stayed here for an anniversary trip. The Room was bright and pleasant, making it a very comfortable space. From the warm welcome to our departure, all the staff provided consistently thoughtful and attentive service throughout our stay, and we were impressed from start to finish. The Onsen was wonderful as well, and we enjoyed it many times. It left both our skin and hair feeling cared for and silky smooth. The meals—and the way they were served—were outstanding, and everything tasted exceptional. The tableware was beautiful too; we couldn’t help but feel the chef’s dedication in every detail. Thanks to you, we had a truly enjoyable dining experience. We’re also deeply grateful for the lovely photos you took—they mean so much to us and will be treasured keepsakes. We sincerely appreciate being able to spend such a wonderful time here. We’ve already been talking about coming back again soon. We look forward to seeing you then.

I always stay here to enjoy an extraordinary and special time away from everyday life. The cocktail-time dishes, carefully prepared right in front of us by the dedicated Club Lounge chef, are of outstanding quality and impress me every time. Also, on the second day, the executive chef came around to greet guests, and I was honored to meet them. All of the lounge staff always provide warm, personal service with a smile. Even after checkout, they kindly saw me off until I got into my taxi. Once again, I was truly soothed by the delicious food and exceptional hospitality. I am deeply grateful to all of the staff. I look forward to seeing you again.

We stayed with my son’s family—six of us in two Rooms. There was a free shaved-ice service in the arrival lobby, which delighted the kids. The Room was spacious and comfortable. The only drawback was that we couldn’t adjust the air-conditioning temperature very well, but everything else was fine. The large Onsen public bath was also spacious, and we were able to relax and enjoy the Onsen. It may have been a circulated bath, as there was a slight chlorine smell, but there was also a sauna and we had a pleasant stay. Both dinner and breakfast were buffet-style for the first time in a while. Dinner offered all-you-can-eat sushi, sashimi, sukiyaki, steak, and more; breakfast was also very tasty, including local ingredients. I think this is a great Ryokan where three generations can enjoy themselves and everyone can be satisfied.