Nationwide × Palatial Luxury AccommodationHighly-rated Hotel·Ryokan - 14Page Number

It was convenient to take the JR train from New Chitose Airport to Otaru, and from the station you can walk there through the covered arcade. The canal is also within easy walking distance, and the former Bank of Japan Otaru Branch is nearby as well—great location. The Room was simple, and amenities such as hair ties were provided in the Room. However, the vanity area in the Room had a slight musty smell. The soup curry at breakfast was excellent. You can make your own Eggs Benedict, which our child really enjoyed. The vegetable salad was fresh, and the fruit—especially blueberries and plums—was very tasty. Since it was during summer vacation, there was a line for breakfast, so it’s best to go as early as possible. The night parfait on the 11th floor had a great atmosphere and looked adorable—we loved it—but it wasn’t clear whether certain time slots or a Reservation were required. It seems to be only for one hour starting at 8:00 PM, and making a Reservation is recommended.

This was my first stay here the other day. As the building is a renovated former Ryokan, there were a few areas that felt a bit aged, but it was an Accommodation filled with charm that far outweighed any such impressions. The buffet I had been looking forward to was in a class of its own compared with typical offerings—each dish was thoughtfully prepared, and everything I tried was seasoned beautifully and truly delicious. Above all, what made me happiest was the warm hospitality of the staff. I stayed with my elderly mother, who has weak legs and uses a cane, and at the restaurant entrance a staff member quickly noticed her situation and smoothly guided us to seats where it would be easier for her to serve herself. Their promptness and kindness at that moment moved me more than words can express. Throughout our stay, every staff member we spoke with responded pleasantly from start to finish, and I could really feel how well their training and hospitality are delivered. Although it was only one night, my mother, my wife, and I were able to spend truly meaningful time together. I would love to return again with my precious family. Thank you for giving us such wonderful memories.

I visited with a friend who loves traveling. This was my third stay, and as always, the food was excellent, and the Onsen was amazing. My friend, visiting for the first time, also enjoyed it and went to the bath twice. Thank you for a wonderful stay!

We stayed in a Japanese-style Room with our children. While the building does show its age, it was well maintained and clean, and all the staff were kind and helpful. The meals—especially dinner—were a full course that made us say, “At this price?!” in the best way. Breakfast is not a buffet, so if you have a Multiple Night Stay the menu is somewhat similar, but there were plenty of small side dishes and it was very satisfying for adults as well. If I had to mention one thing, the artificial Onsen bath was a bit hot. Since there seemed to be quite a few families staying too, I felt it could be slightly cooler. It also feels a little dark at night. The tennis courts and gymnasium were being used even on weekday evenings, which made me feel this Accommodation is loved not only as an Accommodation but also by local residents. Overall, in today’s climate, it was a very reasonably priced Hotel. We would love to stay again if we have the chance.

My daughter and I stayed here to celebrate each other’s birthdays. We were upgraded to a spacious Room with views of both the sea and the mountains, and we were happy to relax and truly enjoy our time. We also visited the lounge on the same floor, where we enjoyed a generous selection of alcoholic drinks and delicious hors d’oeuvres plates. We can’t wait to come back again.

We visited to celebrate my father’s 80th birthday. We had dinner at arco on the 42nd floor. They prepared a dessert plate, and my father was very happy. The website said we could see fireworks from the 42nd floor, so we made a Reservation, but unfortunately they were not visible from the restaurant. (However, after leaving the restaurant, we were able to see them briefly from the lobby.) We also had breakfast at arco the next morning, and the Tsuno sparkling wine and cheese were delicious. My mother especially enjoyed the galette. The ocean view from our Room was wonderful, and I’m grateful that we could do something meaningful for my parents. We would love to visit again.

I had a very comfortable stay. Since I could use the lounge at any time, I think it helped keep overall costs down, including meals. All of the staff were kind and helpful. There were also some international staff members, and they did their best to communicate; if I didn’t understand something, they quickly handed things over to a Japanese staff member, so I was assisted without having to wait. The Room was very spacious, and best of all, it had a washing machine—so after using the pool I could spin-dry my clothes in the Room without waiting in line, which was great. I’d like to stay here again the next time I visit Okinawa.

This is the best Hotel our family has been using for three generations! We live nearby, but we still choose to stay here. Even though it was a busy season, I was truly impressed that you kindly accommodated our same-day requests to set up a baby guard and arrange a birthday surprise. Every time, the meals are delicious, the Facility and Onsen are spotless and well maintained, and the cleaning is thorough. The staff are always wonderful as well—everything is perfect every visit! It’s a Hotel that makes me want to work hard so we can come back again. We’ll be back!

I visited Sapporo for fan activities. I wanted to keep the Hotel cost down, but I prioritized the location and made a Reservation here. At check-in, there wasn’t a detailed explanation about an upgrade, but when I picked up the key and went to my Room, they had prepared a spacious twin Room for me. The Room had two windows and was very bright and comfortable. Even though I was traveling alone, having the toilet and bath separated was very convenient, and the sink area was also spacious and easy to use. I would like to stay here again when I visit Sapporo. Breakfast was also very delicious—I ended up eating a lot in the morning.

Although I’m used to being told “That’s not possible,” every staff member handled anything I asked for or wanted to request with polite, attentive service and without the slightest sign of displeasure. Their phone support was also excellent. This Hotel truly made me feel that this is what real hotel professionals are like.

It was a comfortable Accommodation that could easily cost three times as much in Tokyo.

It was a wonderful Accommodation. We stayed with five women and four children. Everything felt very clean, and even the amenities were branded, which got everyone excited! Everywhere you look is photo-worthy, and best of all, the BBQ while watching the sunset was amazing. It was still a bit chilly for the season, so we couldn’t use the pool, but we’d love to come back when it’s warmer. The staff were also very kind—thank you so much. It was an excellent Hotel with nothing to complain about.

Although I was traveling solo, my Room was upgraded, so I was able to relax and enjoy a spacious stay. Even though I checked in after 11:00 PM, the staff welcomed me warmly, which made me feel at ease. There is also a convenience store open 24 hours nearby, which was very convenient. I would like to stay again.

The front desk staff were very courteous. Close to the station and convenient. There was a notice in the Room with staff-selected recommended restaurants, which was helpful. We also used the Japanese restaurant for lunch; it was calm and quiet, and reasonably priced. If I had to mention one drawback, I wish the breakfast buffet had a bit more variety.

The Room had a private Onsen with an amazing view, and being able to soak in it again and again was truly soothing. My wife and I also had a wonderful time together. Thank you very much for your courteous, kind service, including the teppanyaki dishes we ordered additionally. Reservations are rarely available, but if possible, we would love to stay at this Accommodation again.

I stay here whenever I visit Nagano. It’s very convenient as it is directly connected to the station. After I requested a buckwheat husk pillow once, they have thoughtfully placed one in my Room ever since without me having to ask. They often have my Room ready and let me in without making me wait until check-in time, which is very helpful. Thank you as always.

This time, I stayed on the 60-minute Aroma Massage Plan, and it was wonderful! Surrounded by a soothing fragrance and treated with such attentive care, I could truly feel the therapist’s professional skill—my mind and body gradually became lighter and lighter. It was a blissful moment where all my everyday fatigue seemed to melt away at once. The service throughout the Hotel was also excellent. In the lounge, you can enjoy a relaxed, luxurious time with a drink in hand in a refined and calming space. One of my highlights—the meals—was outstanding as well. With every bite, you could taste the quality of the ingredients, and everything looked beautiful too. In every way, the hospitality exceeded my expectations, making this an exceptional Hotel stay that I would absolutely love to return to again.

This was my first time using Booking. I made a last-minute request to have champagne set up in the Room so I could enjoy it with someone special, and I truly appreciate your kind support. The Room was spacious, and both the bed and sofa had a comfortable firmness and cushioning, which helped me relax. Next time, I look forward to staying on a clear day and seeing Mt. Fuji.

The interior had been renovated without my noticing, and it felt fresh. Osaka has many luxury hotels, but The St. Regis still feels like a classic choice. The butler service was still available.

Both the Room and the restaurant had a Japanese-modern design, creating a very relaxing atmosphere. The Onsen water was excellent, and because it is free-flowing, I was able to enjoy it many times. It had been a while since I last enjoyed truly delicious Japanese cuisine. The chef is licensed to prepare fugu, and the fried fugu they prepared was exceptionally good. Next time, I’d love to try the full fugu course. I also heard that they ran a sushi restaurant for many years—no wonder the sashimi, carefully selected with the chef’s expert eye, was outstanding. The Japanese dishes and sushi prepared by the brothers were absolutely superb. A sushi course would be wonderful as well. This is an Accommodation where I’ll continue looking forward to the food in the future, and it has become one of the places I’d like to stay again. I had a truly enjoyable time. Thank you very much to all of the staff.