Nationwide × Accommodation With Stamp RallyHighly rated Hotel·Ryokan for Onsen and bath

It was raining and I wasn’t sure what to do, so I suddenly decided to stay at the Hotel and made a same-day Reservation. There was a dinosaur event, and our family enjoyed the stamp rally. This time, I was worried about whether my third-grade son could take a bath by himself, but a staff member happened to be in the bath area and kindly spoke to him. He later told me how much fun he had. Thank you very much. The Room was spotless, the food was delicious, and we were very satisfied! I actually wanted to eat more croissants in the morning, but my stomach wouldn’t allow it... We’d love to come again.

During the Obon holidays, my daughter and her husband came back home with our grandchild, and we stayed here. It’s a Hotel specialized for children, and our grandchild was absolutely delighted. With the all-inclusive plan, we fully enjoyed both alcoholic and soft drinks. The meals were buffet-style, which made my daughters very happy as well. We also enjoyed the late-night snacks. We stayed in Room “Casual 10,” and since there are only two Rooms on the 8th floor, it was very spacious and cute. Everyone loved it—our grandchild especially—and kept saying how wonderful it was! The baths were also great; we were able to use both a private bath and the large public bath. Everyone was extremely satisfied. Thank you very much.

It may sound a bit exaggerated, but it felt like going back to my family home—catching up on how things have been lately and, if the mood struck, stopping by places I was recommended. Meals were unpretentious, and bathing felt just like soaking in our own tub at home. I was able to truly relax.

Our room was a Japanese-Western style room on the 33rd floor of the Sanjokan wing, and we were blown away upon arrival by how spacious it was and how open the view felt. There are five hot spring baths; among them, Bokido lived up to its name—the view was so breathtaking you could forget to leave, and watching the waves crash against the rocks was truly spectacular. The meals were served half-buffet style, and the tuna in particular was exceptional. We would definitely love to visit again if we have the chance.

I stayed here recently. The atmosphere, service, and cuisine were all truly outstanding—just what you would expect from a classic Hotel. In the calm, historic setting, I was able to relax and enjoy a leisurely time. Each dish was delicious, and I was very satisfied until the very end. All of the staff were courteous, making my stay very comfortable. It’s a wonderful Hotel that I would definitely like to stay at again.

We were very satisfied to have stayed at such a wonderful Hotel. The meals and the services for children were excellent as well. Regarding the title: we used the coin laundry, and while we were rushing around because our children are still small, we realized that we had accidentally put a smartphone into the washing machine. When I panicked and called the extension, a staff member responded kindly and carefully, for which we are truly grateful. I wanted to confirm their name and thank them at check-out, but I forgot to ask. So I am writing it here instead. This is a Hotel we would like to stay at again next year. Thank you very much.

This was a wonderful place to stay. First, when I mentioned foods I couldn’t eat at the time of booking, I was surprised to receive an email right away with alternative suggestions. Everyone was very kind. Every meal was truly delicious and beautifully presented, and I was completely satisfied with everything, including the tableware and presentation. The baths were excellent. Including the day-use hot springs in Shibu Onsen, the water quality was wonderful, and I enjoyed soaking many times until it felt like it seeped into my skin. The carbonated spring in the indoor bath was also great. The property was spotless, and both the lounge and baths were always neat and well organized whenever I went. The pillow height and firmness were just right, and I slept very well. Above all, the staff were truly outstanding. They immediately noticed that I had caught a cold and felt chilly, and kindly brought me a lap blanket. They also remembered what we briefly talked about during dinner and even took the time to look things up and share helpful information with me. Thank you very much. From welcome to farewell, I sincerely appreciate everyone’s heartfelt hospitality. I highly recommend this accommodation.

After descending from the mountains on the second night of my two-night stay in Shima Onsen—somewhere I had long wanted to visit—I stayed at this Accommodation. It is located in a quiet area, and the beautiful views of the Shima River from both the Room and the baths, along with the excellent spring quality and comfortable temperatures, made me very satisfied. The three large public baths were each enjoyable. The proprietress’s picture-story show and talk, which she has continued for 33 years, were skillful, fun, soothing, and highly recommended. The staff were also polite and very pleasant, providing attentive hospitality throughout. This is one Accommodation I would like to stay at again.

I stayed with my mother and aunt as a group of three. We were happy to be welcomed by the staff with warm smiles. Both the Room and the large public bath were beautiful and very clean. The open-air bath was also extremely relaxing. The meals were luxurious and delicious, and we especially enjoyed having abalone—my companions were delighted as well. There were also plenty of facilities such as a table tennis area and karaoke rooms, which we really enjoyed. The staff’s service was excellent, and this is a Hotel we would definitely like to stay at again.

The atmosphere of the main building was wonderful. Maintaining such a historic building must take a lot of effort, so I was pleasantly surprised by how clean and well kept it was. This time we chose the newer wing where we could enjoy the Onsen in our Room, but next time I would love to stay in one of the lovely Rooms in the main building, such as Sanraku or Kumoi. Dinner and drinks were delicious, and being able to enjoy them in our Room made it feel truly luxurious. All of the staff were genuinely kind and welcoming, and we made great summer memories. We will definitely come again.

We stayed here to celebrate my sister’s 50th birthday. From the moment we made our Reservation, we were treated with consistently thoughtful and refined hospitality throughout our stay. The service was truly wonderful. Every dish was genuinely delicious, and we enjoyed a luxurious time—simply a happy space. As an aside, the elevator was surprisingly fast, making trips back and forth to the smoking room completely stress-free.

If you love Onsen, this place is truly heaven—there are 18 private baths. This was my third stay, and I still haven’t managed to try them all. The detached cottage “Aoi” has its own open-air bath, which is absolutely wonderful. I always end up completely satisfied just using the bath in the Room. The spring quality is a simple Onsen (slightly alkaline, hypotonic, high-temperature) with a pH of 8.3. It feels gentle on the skin and is easy to enjoy in a different way from more distinctive springs like sulfur Onsen. It’s comfortable for longer soaks, and being able to enjoy it many times during your stay is part of the appeal. Many of the open-air baths have a rustic, DIY-like feel. Numerous private baths are scattered across the vast grounds, and I can only imagine how much work it must be to maintain and manage so many. Because this Accommodation is surrounded by nature, things like insects and fallen leaves are somewhat unavoidable. In July there were quite a few insects, and when I visited last September I also had trouble with biting gnats. Even so, this Accommodation has more than enough charm to make up for it. The source spring has an abundant flow rate, and the source temperature is very high at 76.1°C. To bring it down to a comfortable temperature, adding water may sometimes be necessary. As an Onsen lover, I’d ideally like to enjoy pure free-flowing water without dilution—but with such a high-temperature source spring, I understand that temperature control can be challenging. Many of the staff are from overseas, but everyone speaks Japanese well and I’ve never felt inconvenienced. They are always polite and attentive. And despite being such a secluded hot-spring retreat, it’s great that the meals are genuinely delicious as well. This time we ordered sukiyaki as an extra dish; it was excellent and very satisfying. In winter this area apparently gets extremely heavy snowfall. Next time I’d love to visit in winter and enjoy an outdoor bath while admiring snowy scenery.

The Room, bath, and bedding were all clean, and everything was comfortable—I was very satisfied. The large public bath also had many different types of baths, which I really enjoyed. The lukewarm bath felt great, the sauna was hot, and it helped me recover from fatigue. There were many great points, but the breakfast was especially delicious—I was truly impressed. The seasoning of each dish, the portion sizes, and the freshness were at a level you rarely come across. I’d love to have it again. Thank you to everyone in the kitchen and restaurant. When I visit Matsuyama again, I will definitely stay here. Thank you for taking such good care of me!

We had a wonderful time again. I was truly happy and pleasantly surprised when you brought out a birthday cake for me. The food, the baths, and the staff’s service were all excellent, and even after six years, I’m glad we chose to stay here. We would love to visit again!

We had a very relaxing stay.

Although I checked in late, the staff assisted me courteously. It was my first stay at a Route Inn Hotel, and it was a good experience—the Business Hotel breakfast was delicious.

This time, I stayed here with my elderly parents. It was our second stay in six months, and although the weather wasn’t on our side, we enjoyed everything—the meals, the lounge, and the activities. My parents were very satisfied with everything, including the atmosphere, and were truly delighted with this trip. We would love to stay again in the future.

Although we stayed during the hot season, we were able to play in the river in front of the Hotel and had a great time. The water was clean and not too deep, and we were happy to see our dog enjoying it—it made us glad we came. We didn’t use it this time, but next time we’d like to have river-play photos taken. The meals also felt carefully prepared dish by dish. The salt-grilled ayu was delicious. At dinner, a female staff member was very kind and helpful. Breakfast was set up like a half-buffet system, and items that ran out were replenished promptly with attentive care. The bath water didn’t feel particularly like an Onsen, but the baths were spacious and relaxing. The open-air bath felt slightly hot. Given the times, it seems they are operating with a small team, but there were thoughtful touches such as a 24-hour self-checkout system at the shop and mops and small vacuums available in the changing area for guests to use. Since all guests had dogs with them, we could relax without worrying about others. We’d like to stay again during the autumn foliage season or when fireflies can be seen.

We stayed for one night and two days with our grandchild. As mentioned in other reviews, the building and rooms are indeed a bit old, but everything was properly cleaned and we had no issues. With the all-you-can-play passport, we enjoyed bowling, the pool, craft-making, festival-style games, quizzes, a stamp rally, and more—plenty to keep us entertained. The free shuttle bus from the hotel to Yubatake at night was extremely helpful; it was my first time seeing the Yubatake illuminations, and I was surprised by how many tourists were there. Even though it was summer, walking around Yubatake felt pleasantly cool—almost a little chilly—which was wonderful. The next day we used the hotel shuttle again because I wanted my grandchild to enjoy street food and try the yumomi experience as well. We had only ever visited Kusatsu in winter before, so this was our first summer visit. While news reports talked about extreme heat in Tokyo, we were amazed at how cool and comfortable Kusatsu was in summer. At night we didn’t need air conditioning in our room—it actually felt slightly chilly. Summer in Kusatsu is great. The food was delicious, and everyone at the front desk, reception counters, and shop—especially the international staff—was very polite and pleasant. Every staff member provided excellent service; I was truly impressed. This hotel is highly recommended for families with children as well. We would love to visit again. The only downside is that the hotel is so large that it’s easy to get lost—especially when trying to find the baths (as other reviews mentioned), and yes, we got lost too. Overall though it was a wonderful hotel. Thank you very much.

As I had only stayed at relatively large ryokan until now, it was a rare and wonderful experience to stay as if living in a Taisho-modern residence. The service was also perfect for me—I feel uncomfortable when there is too much attention, so being able to enjoy lounge drinks whenever I wanted was ideal, and yet whenever I asked for something, someone would promptly come out from the back and help. I think that’s why I was able to relax in this luxurious space as if it were my own home. The room and bath were both excellent, but above all the meals were outstanding—my elderly parents said it was the best they have ever had. The waiter in charge and the chef were friendly, we were given plenty of space at our table, and it became a truly special time. From the moment I tasted the first dish’s dashi at dinner, I knew this would be something special—and every dish through to the last was carefully prepared, exceeding our expectations. Breakfast goes without saying; it was wonderful as well. I would love to visit again. If I may make one request: thinking about my parents getting older in the future, it would be great if there were a Japanese-Western style room with regular beds rather than mattresses laid on the floor. If so, we could keep coming back for years to come!